National Express UK Numbers

National Express is the leading transport provider of bus, coach and rail services in the United Kingdom and many other countries like North America and North Africa. National Express contact number is 0121 254 7272 (

National Express Phone numbers

Helpline UK Contact Numbers International Contact Numbers
Travel Queries Or Bookings 0121 254 7272 +44 871 781 8181
Amendments Or Cancellation / Disability Assistance 0371 781 8181 +44 371 781 8181
Registered Office Main Switchboard Number 0845 013 0130 +44 845 013 0130
Textphone Number 0121 622 2717 +44 121 622 2717
Disabled Persons Travel Team Phone Number 08717 818179 +44 8717 818179
Disabled Persons Travel Team Fax Number 0121 666 6872 +44 121 666 6872
Disabled Persons Travel Team Textphone Number 0121 455 0086 +44 121 455 0086
For Text Messaging For Wrong Behavior 07786 200 496 +44 7786 200 496
Investor Relations Team 0121 460 8658 +44 121 460 8658
Media Queries 0121 460 8401 +44 121 460 8401
Media Queries Out Of Office Hours 07768 557 592 +44 7768 557 592
UK Bus Media Queries 0121 460 8867 +44 121 460 8867
UK Coach Media Queries 0121 460 8419 +44 121 460 8419
Corporate PR or Financial Queries 020 7379 5151 +44 20 7379 5151
West Midlands Buses Customer Relations Department 0121 254 7272 +44 121 254 7272
West Midlands Buses Direct Debit Team 0121 254 6363 +44 121 254 6363
C2C Customer Relations Team 0345 744 4422 +44 345 744 4422
London Travelwatch 0203 176 2999 +44 203 176 2999
Consumer Council For Northern Ireland 0800 121 6022 +44 800 121 6022
Bus Users 0300 111 0001 +44 300 111 0001

National Express contact timings

Customer support

Amendment service

Disability assistance

Complaint support

Monday-Sunday 8AM-10PM
Travel service support Monday-Friday 8AM-8PM and

Saturday-Sunday 9AM-4PM

National Express Contact Address

You can contact the National Express support team for your enquiries or requests at the registered office by post at the following National Express mailing address. If you wish, you can also write directly to the National Express coach managing director at the same address.

The Communications Team, National Express Group, National Express House, Mill Lane, Digbeth, Birmingham B5 6DD

National Express Contact Us

  • The UK coach customers can contact the National Express customer service team for any of the travel enquiries or you can get the National Express ticket on phone at the National Express contact us phone number 0121 254 7272. The phone lines are open from Mon-Sun 8AM-10PM. The team is also readily accessible on social portals like twitter or face books accounts or you can send the queries by email by submitting the National Express online enquiry form  . At this same page, you can fill in the details to have the live chat sessions with the advisors and they would happily assist you.
  • Alternatively, you can also call the National Express registered office main switchboard number 0845 013 0130.

booking and advice numbers

 National Express Amendments

If you wish to make any changes, cancellation or any other queries, then you may call the National Express customer service number 0371 781 8181 from Mon-Sun 8AM-10PM. The changes can also be made online using the contact form via this National Express amendments page

National Express Eurolines Contact

For all the general queries of if to make the bookings, you can call the National Express Eurolines contact number 0121 254 7272 and to make any changes, you can dial the National Express phone number 0371 781 8181. You can also ask any of the questions online via this page . If you are looking for more information, you may visit this page

National Express Coach Tracker

You can easily track your coach online using the coach number across the UK via the National Express coach tracker page and you will get updated if the coach is late or on time. If you are looking for the National Express coaches phone number for various stations, you may visit this page for details.

National Express Emails Updates

You can register for the National Express email updates alerts to get the information on latest updates, news and offers and competitions by visiting this page

National Express Stop Finder

You can submit the name of your stop and will find the list of stops near to that area using the National Express stop finder page

UK Stop Finder national express

National Express Disability Assistance

National Express Technical Assistance

If you are facing any problems while making the bookings online, you can contact the National Express booking team on the National Express technical assistance phone number 08717 818181.

National Express Investor Relations Contacts

If you have queries for the financial or share price information, you can call the National Express investor relations team at the National Express investor relations contact number 0121 460 8658. You can also contact by email at the National Express contact email [email protected] or by post at the above mentioned National Express mailing address

National Express Media Relations Contacts

 National Express Affiliate Scheme

You can make the registration online to be an affiliate via this National Express affiliate scheme link

National Express Lost Property Team

While travelling if any of your property has been lost or left behind, you can get in touch with the National Express lost property team at the National Express contact number 03717 818181

National Express Safety Centre

If you see any kind of anti social behavior while travelling, you should contact the National Express service support team on the National Express safety centre helpline 03717 818181, accessible for 24 hours. You can also use the text services, like texting “ASB”, your coach code and little details to the number 07786 200 496.

National Express Youth Promise Policy

The youth promise enables the National Express group to help the young people to grow in their work, education as well as life. If you wish to send your requests or want to have more details, you can send an email at the National Express youth promise policy contact email [email protected]

National Express West Midlands Buses Contacts

  • If you have any queries, suggestions or problems with the bus services in the West midlands, you can get in touch with the National Express bus customer relations department by calling the National Express west midlands buses contact number 0121 254 7272 or by mail at the following address

Customer Relations, National Express West Midlands, 51 Bordesley Green, Birmingham B9 4BZ

  • In the case if your ticket or ID card has been lost or stolen, you can contact the National Express direct debit team on National Express contact number 0121 254 6363.

 National Express Trains Services

If you have any queries or issues concerning the train services, you can call the c2c customer relations team at the National Express trains service phone number 0345 744 4422 (option 6) from Mon-Fri 8AM-8PM and Sat-Sun 9AM-4PM or via email at [email protected] or via the online contact form  and even by post at the address:

FREEPOST ADM3968, Southend, SS1 1ZS

National Express Feedback Form

You can provide your comments or suggestions while accessing the website to the National Express accessibility team via the National Express feedback form  so that they can improvise the web pages for flawless usage.

National Express Customer Service Complaints

London TravelWatch, 169 Union Street, London, SE1 0LL

Victoria Charity Centre, 11 Belgrave Road, London SW1V 1RB

Regarding the online transactions issues, the complaints can also be referred to the European online dispute resolution platform via this page

Contact National Express through social media- Facebook, Twitter & apps

National Express Website
National Express Online Registration
National Express Online Login
National Express Facebook
National Express Twitter
National Express Google Plus
National Express Instagram
National Express YouTube
National Express LinkedIn
National Express RSS Feed
National Express Blog
National Express IOS App
National Express Android App