Category Archives: Utilities

Ovo Energy Phone Numbers

Ovo Energy contact numbers in the UK and Abroad

Monthly Customers
or  0800 5999 440 or  01179 303 100

Ovo Energy contact timings

Monthly plans support

Complaints support

Monday to Thursday 8am – 8pm,

Friday 8am – 6pm and

Saturday 9am – 5pm

Pay as you go plan

Switching service support

Energy billing

Monday-Friday 8am-8pm and

Saturday 9am-5pm

Emergency number

Forum support

24 hours

Ovo Energy is the one of the leading gas and electricity suppliers in the United Kingdom, serving around 680,000 customers. The users can easily reach to the Ovo Energy customer care by calling on their customer care number or through the social portals and the team makes sure to provide the best customer service possible. The company has always kept its vision to achieve maximum customer satisfaction.

Ovo Energy Contact Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned Ovo Energy contact address

1 Rivergate, Temple Quay, Bristol, BS1 6ED

Ovo Energy Contact

You can ask any of your questions online by completing the Ovo Energy contact form via this page or by email at the Ovo Energy contact email [email protected]

Ovo Energy Pay Monthly Plans Customers

Ovo Energy Pay As You Go Plan Customers

If you are looking for any details concerning the pay as you go plans or have any issues, you can dial the Ovo Energy contact number free 0800 358 3523 or the Ovo Energy pay as you go plan customers phone number 01173 701 041 and get the desired information. The phone lines are open from Mon-Fri 8am-8pm and Sat 9am-5pm. The Ovo Energy support team is always accessible online via this page and if you would like to send a mail, you can do so at the above mentioned Ovo Energy contact address

Ovo Energy Smart Technology Team

Although the smart thermostats offer is not available presently, however, if you are an existing user of the same and facing any difficulty, you can contact the Ovo Energy sales support team at the Ovo Energy smart technology team phone number 01226 323 961

Ovo Energy Smart Meter Bookings

If you are a pay monthly customer and would like to check if can install the smart meter in your property, you are required to visit this Ovo Energy smart meter bookings page  and this page for pay as you go customers and submit your Ovo account details. The enquiries can also be made by email at the Ovo Energy contact email [email protected]

Switching Services to Ovo Energy

You can easily make a switch to the Ovo Energy by visiting the Switching services to Ovo Energy page and get the quote. If you wish to make a call, you can dial the Ovo Energy contact number free 0800 5999 440 from Mon- Fri 8am – 8pm and Sat 9am – 5pm.

Ovo Energy Moving Home Queries

  • Pay Monthly customer– If you are an existing customer, you need to inform the Ovo Energy customer care team that you are moving to a new home online or over the phone at the Ovo Energy moving home queries phone number 0800 5999 440. And at the property you are moving in, you need to check the current supplier through the MPAN number (Meter Point Administration Number – for electricity) and MPRN number (Meter Point Reference Number -for gas).
  • If you are unsure, you can call the Meter Point Administration Service (MPAS) on the phone number 0800 5999 440
  • PAYG customer– the pay as you go customers are required to inform at the Ovo contact number 0800 358 3523 when moving to a new home. And as discussed above, if you are not sure about the supplier at the new property, you can contact MPAS.

 Ovo Energy Billing Issues

If you have any queries concerning your bills, you can contact the Ovo Energy customer care team via email at the Ovo Energy email address [email protected]  or over the phone on the Ovo Energy billing issues phone number 0800 5999 440 and the team will resolve the query right away. The phone lines are open from Mon-Fri 8am-8pm and Sat 9am-5pm.

Ovo Energy Payment Issues

Ovo Energy Press Team

For all your media related queries, you can get in touch with the Ovo Energy press team over the phone at the Ovo Energy press team contact number 07415 702 472 or via email at the Ovo Energy contact email [email protected]

OVO Charitable Foundation

The Ovo Energy supports various organizations for social causes like contributing to provide education to local children, in poverty projects, and making energy accessible to all. The Ovo customers can make their donations monthly and support the causes by mentioning the details online via Ovo charitable foundation page .

Ovo Energy Refer a Friend Scheme

You can refer your friend or family to the Ovo Energy services and you both can earn a £25 gift card (or may be some other offers). To do so, you can register the details at the Ovo Energy refer a friend scheme page .When your friend has signed up; you will receive a mail from Mention Me via the email address [email protected].

Ovo Energy Emergency Numbers

  • In the case of any gas leakage, you can call the 24 hour National gas emergency hotline on 0800 111 999. In the case of power failure, you need to contact your network operator for more information.
  • When you are not sure for the operator, you can call 105 and check the district network provider. If you are a pay as you go customer and facing any emergency meter issue, you can dial the Ovo Energy emergency  number 0800 358 3523. The number is accessible for 24 hours, 7 days.

Ovo Energy Priority Services Register (PSR)

Ovo Forum

A new online portal, Ovo Forum has been started where you can ask the questions anytime of the day, as it is accessible for 24 hours. You can register in to the community via this Ovo forum link and can check for the other Ovo Energy customer reviews as well.

Ovo Energy Customer Complaints

Complaints Team, Ovo Energy, 1 Rivergate, Temple Quay, Bristol BS1 6ED

The complaints process is explained in details on the website and in any case, if you are seeking a copy of the same in some large print or audio format, you can call the Ovo Energy team on the Ovo Energy phone number 0800 5999 440

If you are not happy with the initial response, you can raise the issue again to the Ovo Energy complaints team to investigate further. If you are still not satisfied, the matter can be escalated to the Energy Ombudsman. They are an independent dispute resolution provider and are free to use and can contacted by calling the phone number 0330 440 1624 (textphone services 0330 440 1600 and fax number 0330 440 1625) from Mon-Fri 9am-5pm or by email at [email protected]  or by post at the address:

Ombudsman Services: Energy, PO Box 966, Warrington, WA4 9DF.

Contact Ovo Energy through social media-Facebook, Twitter & other apps

Ovo Energy Website https://www.ovoenergy.com/
Ovo  Login https://my.ovoenergy.com/login
Ovo Facebook https://www.facebook.com/ovoenergy
Twitter https://twitter.com/ovoenergy
Youtube https://www.youtube.com/user/OvoEnergyTV
Linkedin https://www.linkedin.com/company/ovo-energy
Blog https://www.ovoenergy.com/blog
iOS app https://itunes.apple.com/gb/app/ovo-energy/id626316021?mt=8
Android app https://play.google.com/store/apps/details?id=com.ovo.energy&hl=en_GB

Economy Energy Phone Numbers

Economy Energy is one of the fastest growing energy suppliers in the United Kingdom providing electricity and gas services at very competitive prices and having expertise in prepayment meters and PAYG energy. The Economy Energy customer services has a proper procedure to solve all the queries raised and the users can easily reach to the customer care by calling on the Economy Energy customer care number 0333 103 9053.

economyenergy contact number

Direct and important Economy Energy numbers

Helpline UK Contact Numbers International Contact Numbers
Economy Energy Customer Service Number 0333 103 9053 +44 333 103 9053
Economy Energy Priority Services Register 0247 776 7296 +44 247 776 7296
Economy Energy Number For Text Message 024 76 100 767 +44 24 76 100 767
Stepchange Debt Charity 0800 138 1111 +44 800 138 1111
National Grid Emergency Line 0800 111 999 +44 800 111 999
Electricity Helpline 105
Ombudsman Services: Energy 0330 440 1624(textphone 0330 440 1600) +44 330 440 1624(textphone +44 330 440 1600)
Citizen Advice Consumer Helpline 03454 04 05 06 +44 3454 04 05 06

Economy Energy Contact

For all your enquiries, you can get in touch with the Economy Energy customer support team by dialing the Economy Energy contact number 0333 103 9053.

The phone lines are open from Mon-Fri 8am – 8pm and Sat 8am – 6pm. You can check some of the already answered questions via the support page https://www.economyenergy.co.uk/customer-support/ . You can easily get the quotes online by entering the postcode in the given box in the page https://www.economyenergy.co.uk/switch-to-us

Economy Energy Meter Readings

economyenergy smart meter

You can easily submit your meter readings via email mentioning all the contact details as well to Economy Energy contact email [email protected]. Alternatively, you can contact the customer support advisors on the Economy Energy meter readings phone number 0333 103 9053 and submit the readings

Economy Energy Home Move Service

If you are moving from your property, you need to inform the support team by calling the Economy Energy home move service phone number 0333 103 9053

Economy Energy Top Ups

  • For the prepayment meters, you can top up your gas or electricity at any Paypoint store. There are more than 28,300 PayPoint outlets in the UK and you can check for the Paypoint near to your place via Economy Energy top ups link https://www.paypoint.com/en-gb/consumers/store-locator . If you have a smart meter, you have various options to top up the meter like apps, online, text message or by phone.
  • Top up app: you can use the top up app from either the App Store or Google Play and add credit to your smart meter
  • Online: top up can be easily done online by signing in the account via the link https://economyenergypayments.paypoint.com/Energy
  • Over the phone: you can use the Economy Energy automated service on the number 0333 103 9053 and select option 5 and using the debit or credit card for the payment
  • Text message: the top ups can be made by sending the text message PAY followed by your smart payment card number and amount to the Economy Energy contact number 024 76 100 767
  • In Store PayPoint: the top ups can also be made at any Paypoint store

If you are facing any kind of financial difficulties, you can seek the advice from StepChange Debt Charity. They are available on the freephone number 0800 138 1111 (Mon to Fri 8am – 8pm and Saturday 8am – 4pm) or online via the page https://www.stepchange.org/

Economy Energy Priority Services Register (PSR)

The customers with special requirements can register for the priority services like bills in accessible formats, password scheme or the typetalk services. For any queries, you can call the Economy Energy priority service register contact number 0247 776 7296 or 0333 103 9053 and apply to be included on the register. The application can also be sent by email at Economy Energy contact email [email protected] or by mailing the PSR form via the link https://www.economyenergy.co.uk/media/1296/economy-energy-priority-services-form-v1.pdf to the following address

Economy Energy, Friars House, Manor House Drive, Coventry, CV1 2TE

Economy Energy Media Relations Team

The journalists can send in their requests or enquiries to the Economy Energy media relations team by email at the Economy Energy contact email [email protected]

Economy Energy Emergency Numbers

  • If you suspect any gas leakage, you need to call the National grid emergency line on 0800 111 999.  If there is any power cut, you can call the electricity helpline 105.
  • It is accessible for 24 hours, 7 days a week. You can also contact your local providers. There contact details can be checked by visiting the page https://www.economyenergy.co.uk/customer-support/emergencies/electricity-emergency/ .
  • You can then also contact the Economy Energy advisors on the Economy Energy emergency number 0333 103 9053 from Mon-Fri 8am – 8pm and Sat 8am – 6pm. In the case if you ever run out of credit and even cannot get to a top-up point quickly, you can be assured that the meters have £10 of extra credit built in on and in the next top up you need to pay back the emergency credit

Economy Energy Careers

You can check for the opportunities online by visiting the Economic Energy careers page https://economyenergy.equator-staging.com/careers/ and apply through email at Economy Energy email address [email protected]

Economy Energy Complaints

When the customers have any complaint, they can surely raise the concern and Economy Energy customer service members take the needful steps to rectify it as soon as possible. You can call the Economy Energy complaints telephone number 0333 103 9053 from Monday to Friday 9am–5pm and make the complaints. The team can also be contacted by email at Economy Energy email address [email protected] . If you prefer to send a mail, you can post the complaint letter to the following address

Customer Complaints, Economy Energy, Friars House, Manor House Drive, Coventry, CV1 2TE

If you are not happy with the given solution, you can escalate the matter to the higher level in the company. And finally, if not satisfied, then the matter can be referred to the Ombudsman Services: Energy for an independent review and can contacted by calling the phone number 0330 440 1624 (textphone services 0330 440 1600) from Monday to Friday 9am to 5pm or by email at [email protected] or also by post at the address: Ombudsman Services: Energy, PO Box 966, Warrington, WA4 9DF. At any time in the complaint process, you can seek advice and support from the Citizen’s Advice Bureau by calling the citizen advice consumer helpline on 03454 04 05 06 from Monday to Friday, 9am to 5pm.

A Shade Greener Phone Numbers

A Shade Greener Ltd is a renewable electricity generator based in South Yorkshire, with a vision to be a leading supplier of green products in the United Kingdom. The company aims to promote solar energy accessible to everyone, which will in turn help to save money as well as the environment. The company has been offering very competitive fixed deals and has a proper procedure to solve all the queries raised to the best of customer satisfaction. A Shade Green services can be called at A Shade Greener customer service number 0345 301 2342.

A Shade Greener contact

A Shade Greener UK and international number

Helpline UK Contact Numbers International Contact Numbers
Customer Service/ Complaints 0345 301 2342 +44 345 301 2342

A Shade Greener Contact

A Shade Greener Solar Panels Customers

You can easily log in your account via A Shade Greener login page https://www.aShadeGreener.co.uk/solar-readings/ . If you face any issues while signing in the account, you can send the request via email at A Shade Greener solar panel customer contact email [email protected]

A Shade Greener Technical Issues

If you are facing any difficulty while accessing the website, you can contact A Shade Greener website developers via email at A Shade Greener technical issues contact email [email protected]

A Shade Greener Boilers

You can easily get the quote online for A Shade Greener boilers via the link http://everlastingboilers.aShadeGreener.co.uk/request-quote . The boilers are available for the customers with interest free finance, warranty policies and no credit check to be done.

Give A Shade Greener Feedback

The company always encourages providing feedback for the products or services to serve better. You can email the feedback or suggestions via A Shade Greener feedback contact email [email protected]

A Shade Greener Complaints

If you have any issues regarding the services, you can contact a Shade Greener customer service team by dialing a Shade Greener complaints phone number 0345 301 2342 or can contact via filling the online form https://www.aShadeGreener.co.uk/contact-us

Contact Through Social Media

Green Star Energy Phone Numbers

Green Star Energy supplies the gas and electricity to residential customers across the United Kingdom. The company has been offering very competitive fixed deals and has a proper procedure to solve all the queries raised to the best of customer satisfaction. You can call Green Star Energy UK customer services at 0800 012 4510.

Green Star Energy Contact

Green Star customer service numbers in the UK and international numbers:

Helpline UK Contact Numbers International Contact Numbers
Green Star Energy Landline Number / Media Contacts/ Complaints 0800 012 4510 +44 800 012 4510
Green Star Energy Mobile Number 0330 088 1619 +44 330 088 1619
Green Star Energy Automated Line For Meter Readings And Payments 0203 131 2382 +44 203 131 2382
Green Star Energy Minicom Text Telephone Number 18001 0800 012 4510 +44 18001 0800 012 4510
Gas Emergency Services 0800 111 999 +44 800 111 999
Gas Emergency Services Textphone 18001 0800 371 787 +44 18001 0800 371 787

Green Star Energy Contact Address

If you prefer to write, you can send in your requests at the following Green Star Energy contact address, mentioning your all contact details so that the Green Star Energy customer care team can respond back as quickly as possible

Green Star Energy, Elder House 3rd Floor, 586-592 Elder Gate, Central Milton Keynes, MK9 1LR

You can seek the help of the map available at the page https://www.mygreenstarenergy.com/Contact-Us  to get the directions of the address

Green Star Energy Contact Details

For all your enquiries, you can get in touch with the Green Star Energy customer service team by calling the Green Star Energy contact number 0800 012 4510. You can also dial the Green Star Energy mobile number 0330 088 1619. The phone lines are open from Monday – Friday, 8:00am- 6:00pm. The queries can also be sent by email at Green Star Energy email address [email protected]

Green Star Energy Meter Reading

You can submit your meter reading by email at Green Star Energy contact email [email protected] or you can call the Green Star Energy meter reading phone number 0800 012 4510 or the Green Star Energy automated line 0203 131 2382 and submit.

Mechanical Dial Meter mygreenstarenergy

You can also sign into the Green Star Energy my account via the Green Star Energy login page https://myaccount.mygreenstarenergy.com/ and provide the readings.

Green Star Energy Bill Payments

The customers have been given various options to make the bill payments like direct debit, debit or credit card, bank transfer, cheques or cash, as described below-

Green Star Energy Home Move

moving home with Green Star

If you are moving home, either you can contact the support team by email at Green Star Energy email address [email protected] or dial the Green Star Energy home move team contact number 0800 012 4510 and the team will assist you further with the process.

Green Star Energy Media Contacts

The journalists with all the media related queries can contact the Green Star Energy press office team by calling the Green Star Energy media contact number 0800 012 4510 or via email at Green Star Energy email address [email protected]

Green Star Energy Referrals

You can refer your friend or any known person the Green Star Energy referrals services and get the reward. You both will receive a £20 Love2Shop voucher. The information is required to be filled in the page https://www.mygreenstarenergy.com/Refer-A-Friend

Green Star Energy Priority Services Register

The customers with special requirements like elderly, disabled, hearing impairment etc can register for the priority services like bills in accessible formats, password scheme or the typetalk services. You need to fill in the form via Green Star Energy priority services register link https://www.mygreenstarenergy.com/Help-and-Support/Priority-Services to register for the service.

If you would like to contact over the phone, you can call the Green Star Energy minicom text telephone number 18001 0800 012 4510 or you can contact by email at Green Star Energy email address [email protected]

Green Star Energy Emergency Contacts

If you suspect any gas leakage, you need to immediately call the Gas Emergency Services on 0800 111 999 and for the hearing impaired customers, the textphone services are accessible at the Green Star Energy emergency contact number 18001 0800 371 787.  In the case of power cut, you need to contact the local electricity network operator. Their contact details can be checked via the page https://www.mygreenstarenergy.com/help-and-support/Emergencies

Green Star Energy Complaints

customer Complaints globe

Contact Green Star through social accounts – Facebook, Twitter and APPS

ISupplyEnergy Phone Numbers

ISupplyEnergy is one of the leading and cheapest suppliers of gas and electricity services in the United Kingdom and is regulated by Ofgem. They have a proper procedure to solve all the queries raised and the users can easily reach to the ISupply energy services customer care team by calling on the ISupply energy customer care number
0330 202 0298.

ISupplyEnergy

ISupplyEnergy phone numbers in the UK and international

Helpline UK Contact Number International Number
ISupplyEnergy Customer Service / Prepayment Queries/ Complaints 0330 202 0298 +44 3302020298
ISupplyEnergy Collections Team 0120 261 2236 +44 1202612236
Out Of Hours Call For Electricity Prepayment Meters 0330 202 0298 +44 330 202 0298
Out Of Hours Call For Gas Prepayment Meters 0330 202 0298 +44 330 202 0298
National Gas Emergency Hotline 0800 111 999 +44 800111999
National Debtline 0808 808 4000 +44 8088084000
Ombudsman Services: Energy 0330 440 1624 or
0192 553 0263
+44 3304401624
or
+44 1925530263

ISupply Energy Contact Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned ISupply energy contact address-
ISupplyEnergy, Richmond House, Richmond Hill, Bournemouth, Dorset, BH2 6EZ

ISupplyEnergy Contact Details

iSupplyEnergy Contact detils

ISupplyEnergy Emergency Contacts

If you suspect any kind of gas leakage, you need to call the 24 hour National Gas Emergency hotline 0800 111 999.

isupplyenergy Emergency

For the power cut issues, you need to contact the local electricity operators. Their contact details can be checked via iSupply Energy emergency contact page http://www2.nationalgrid.com/uk/Our-company/electricity/Distribution-Network-Operator-Companies/

ISupplyEnergy Priority Service Register

The customers with special requirements can register for the priority services like bills in accessible formats, password scheme or the typetalk services. If you are eligible for the services, you can call the ISupplyEnergy customer service team via the ISupplyEnergy priority service register phone number 0330 202 0298

ISupplyEnergy Bill Payments

You have been given various options to pay the bills, as described below-

  • Direct Debit- this enables the customers to get their desired amount automatically debited from their bank account every month on a fixed date.
  • Standing Order/ BACS– to set up the standing order, you will require following account details-
    Bank Account Name: ISupplyEnergy Limited
    Bank: Lloyds
    Sort Code: 30-80-89 and,
    Account Number: 26768560
    Always check at the official website for updates: More
  • Phone– you can use the debit or credit card and make the bill payments over the phone by calling the ISupplyEnergy collections team at the ISupplyEnergy phone number 01202 612236
  • Online– you can log in to the account and easily make the payments using the credit or debit card
  • Post– you can send your cheques to the following address:
    ISupplyEnergy, Richmond House, Richmond Hill, Bournemouth, BH2 6EZ

If you are facing any difficulty while making the payments, you can contact the ISupplyEnergy collections team on the ISupplyEnergy contact number 01202 612236. You can also seek independent advice from the national organizations like National Debtline at the phone 0808 808 4000 or their website www.nationaldebtline.co.uk  and Citizens Advice via their website www.adviceguide.org.uk

ISupplyEnergy Renewables

For all the enquiries, you can call the ISupplyEnergy renewables contact number 0330 202 0298 or contact by email at ISupplyEnergy email address [email protected]

ISupplyEnergy Prepayment Meters

For any queries regarding the prepayment meters, you can contact the ISupplyEnergy customer service team on the ISupplyEnergy prepayment meters phone number 0330 202 0298 from Monday to Friday, 9am -5pm, or by email at ISupplyEnergy email address [email protected]. If you are calling out of working hours, then you need to dial 0330 202 0298 for electricity prepayment meters and 0330 202 0298 for gas prepayment meters. The phone lines are open from Monday to Friday: 8am – 8pm, Saturday: 8am – 6pm and Sunday and bank holidays: 9am – 5pm

ISupplyEnergy Careers

You can check the job information by visiting the ISupplyEnergy careers page www.jobs.ISupplyEnergy.co.uk

ISupplyEnergy Complaints

When the customers have any complaint, they can surely raise the concern and ISupplyEnergy customer service members take the needful steps to rectify it as soon as possible. You can call the ISupplyEnergy complaints contact number 0330 202 0298 from Mon-Fri 9am – 5pm. You can also fill in the ISupplyEnergy complaints form by signing in the account via the page https://www.ISupplyEnergy.co.uk/AccountManagement/Login.aspx and if you do not hold an account, you can still fill up the ISupplyEnergy complaints form by visiting the page http://www.ISupplyEnergy.co.uk/ComplaintForm.aspx.

if you prefer to write, you can send in a mail at the above mentioned ISupply energy contact address and if you would like to make a personal visit to the office, then you need to contact the ISupplyEnergy complaints department by dialing the ISupplyEnergy phone number 0330 202 0298 to fix an appointment

If the issue is not resolved within 8 weeks or you are not satisfied with the given solution, you can escalate the complaint to Ombudsman Services: Energy. They are an independent dispute resolution provider and are free to use and can contacted by calling the phone number 0330 440 1624 or 01925 530263 from Monday to Friday, 9am to 5pm. They can also be contacted by post at the address: The Ombudsman Services: Energy, PO Box 966, Warrington, WA4 9DF or by email at [email protected].

You can check all the related information via their website www.ombudsman-services.org/energy.html . If at any time, you need some advice, you can contact the Citizen’s Advice on the phone number 03454 04 05 06 from Monday to Friday, 9am to 5pm. You can check all the related information via their website www.citizensadvice.org.uk/energy

Utilita Customer Service Phone Numbers

Utilita Energy Customer Service Direct Number:
0871 976 3282
Call This Number and Save it Under “Utilita Number”.
Calls to 0871 numbers cost 13p/minute + your phone company access charge

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Utilita is the leading suppliers of prepayment gas and electricity services, along with providing free smart meters and reasonably competitive prices to around 400,000 customers in the United Kingdom for about ten years. The customer service number is
0330 333 7441 The customers can easily reach to the customer care by calling on the Utilita customer care number. The company’ vision has always been to provide maximum customer satisfaction.

Helpline UK Contact Numbers International Contact Numbers
Utilita Customer Service Number / PSR Queries 0330 333 7441 +44 330 333 7441
Customer Switching 0330 333 7432 +44 330 333 7432
Sign Up/ Welcome 0345 206 8777 +44 345 206 8777
Billing Queries/ Set Up Direct Debit/ Utilita Red Card Queries 0330 333 7440 +44 330 333 7440
Emergency Line 0345 206 8999 +44 345 206 8999
Automated Top Up Line 0345 206 8333 +44 345 206 8333
Top Up By Text Message Number 0180 350 0051 +44 180 350 0051
To Check For Paypoint Outlets/ Utilita Blue Card Queries 0330 333 7442 +44 330 333 7442
Automated Meter Reading Line 0345 209 3750 +44 345 209 3750
Queries For Meter Reading/ Complaints 0345 207 2000 +44 345 207 2000
Extra Care 0330 333 7456 +44 330 333 7456
National Grid Emergency Line 0800 11 1999 and 0800 371 787 (minicom) +44 800 111 999 and+44 800 371 787(minicom)
Age UK 0800 169 8787 +44 800 169 8787
Energy Saving Trust 0800 51 2012 +44 800 512 012
Royal National Institute For The Blind 0303 123 9999 +44 303 123 9999
Royal National Institute For The Deaf (Action On Hearing Loss ) 0808 808 0123(Textphone – 0808 808 9000) +44 808 808 0123(Textphone – +44 808 808 9000)
Warm Front 0800 316 2805(Textphone – 0800 072 0156) +44 800 316 2805(Textphone – +44 800 072 0156)
Stepchange Debt Charity 0800 138 1111 +44 800 138 1111
Energy Ombudsman Services 0330 440 1 624(textphone 0330 440 1600 And Fax number 0330 440 1625) +44 330 440 1624(textphone +44 330 440 1600 and fax number +44 330 440 1625)
Utilita Fax Number 0870 005 2613 +44 870 005 2613
Complaints Handling Regulations Stationery Office 0330 333 7441 +44 330 333 7441
Citizens Advice Consumer Service 0345 404 0506 +44 345 404 0506

Utilita Postal Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned Utilita postal address-

Utilita Energy Limited, Utilita House, Moorside Road, Winchester, Hampshire, SO23 7RX

Utilita Contact

utilita services ltd

You can ask your queries by filling in the Utilita online contact form via the page http://www.utilita.co.uk/contact-us/ . The Utilita customer care will make all efforts to assist as quickly as possible. For the general enquiries, you can call the Utilita customer service number 0330 333 7441.

The phone lines for Utilita contact are open from 8:00am – 8:00pm Mon – Fri and 8:00am – 5:00pm Sat and Sun. The general queries can be sent by filling in the form via the page http://www.utilita.co.uk/contact-us/form.php?enq_type=14 . The requests can also be sent by fax at the Utilita fax number
0870 005 2613. You can send the tenancy agreements as well.

If you would like to cancel the agreement, you need to contact the Utilita customer switching team on the Utilita contact number 0330 333 7432, within 14 days of sign up.

Utilita Sign up

If you want to register for the Utilita online services, you can call the Utilita sign up team phone number 034 5206 8777 from 8:00am – 8:00pm Mon – Fri, 8:00am – 5:00pm Sat and 9:00am – 5:00pm Sun. This can be done online also via the link http://www.utilita.co.uk/tariffs/

Utilita Billing Queries

For any of the billing questions, you can either call the Utilita energy contact number 0330 333 7440 from 8:00am – 8:00pm Mon – Fri or contact the support online via Utilita billing queries page http://www.utilita.co.uk/contact-us/form.php?enq_type=6

Utilita Energy Welcome

If you are moving from the premises, you need to inform the Utilita advisors by calling the Utilita welcome contact number

0345 206 8777 from 8:00am – 8:00pm Mon – Fri, 8:00am – 5:00pm Sat and 9:00am – 5:00pm Sun so that they can help you further smoothly. When you are moving out, you need to mention all the related information via the page http://www.utilita.co.uk/contact-us/form.php?enq_type=4 and details for the moving in property needs to be mentioned in the page http://www.utilita.co.uk/contact-us/form.php?enq_type=3

Utilita Helpline

In the case of an emergency, you can call the Utilita emergency line 0345 206 8999 from Mon-Sun 8:00am – 10:00pm and if you are calling outside these hours, you need to contact the local network operator. Their contact details can be checked via Utilita helpline page http://www.utilita.co.uk/contact-us/emergency-lines.

If you suspect any gas leakage, you need to call the National grid emergency line on 080 011 1999. The Minicom services are available at the number 080 037 1787.

Utilita Top up Service

You can easily top up your meters by using the various following options-

  • By Phone– To get the Utilita top up by phone, you can dial the Utilita Automated top up line 03452 068 333 anytime, as this is accessible for 24 hours. Before calling, you need to keep in handing your 19 digit top-up card number and the payment card details
  • Online– Online portal can be used via the page https://www.utilitapayments.com/Top-Up
  • By SMS– you need to text Pay followed by your top-up card number, the amount you would like to top-up and your 3-digit card security code and send it to the number 01803 500 051. The amount chosen will be automatically sent to your meter and you will receive a text message receipt
  • PayPoint Outlets– you can check for the outlets by visiting the page https://www.paypoint.com/en-gb or you can call the Utilita customer care on the Utilita phone number 0330 333 7442 to get the outlet details

Utilita PAYG Direct Debit

This option will top up the meter each month with the desired amount to cover the usage. In case, if the credit on the meter runs out, you will get a power cut and then you need to make the payment using the top up card to get back the supply. To set up the direct debit option, you can call the Utilita PAYG direct debit contact number 0330 333 7440.

Utilita Meter Reading

You have been various options to provide the meter readings like, you can dial the Utilita automated meter reading line 0345 209 3750, open for 24 hours. The readings can be sent via email at Utilita contact email [email protected] or you can use the Utilita online meter reading form via Utilita meter reading link http://utilita.co.uk/contact-us/form.php?enq_type=8 . You can also use the SMS services, by sending text ‘Utilita’ followed by your account number then ‘Elec’ – meter reading and/or ‘Gas’ – meter reading to 84433. The readings can also be submitted on a freepost meter reading card which you may receive from time to time in the post and you also get visit from an engineer once a year to take the reading. In case, if you have any queries you can call the Utilita customer services phone number 0345 207 2000

Utilita Blue Card Contact

For all the general enquires, you can call the Utilita contact telephone number 0330 333 7442 from 8:00am – 8:00pm Mon – Fri and 8:00am – 5:00pm Sat and Sun. The queries can also be sent online by filling the form via Utilita blue card contact page http://www.utilita.co.uk/contact-us/form.php?enq_type=1

Utilita Red Card Contact

For all your enquires for the red card, you can either call the Utilita red card contact telephone number 0330 333 7440 from 8:00am – 8:00pm Mon – Fri and 8:00am – 5:00pm Sat and Sun or contact online via the Utilita online form http://www.utilita.co.uk/contact-us/form.php?enq_type=14

Utilita Media Team

The journalists can contact the Utilita media for their queries via the link http://www.utilita.co.uk/contact-us/media-enquiries and the team will make all possible efforts to revert back quickly.

Utilita Priority Services Register

The customers with special requirements can register for the priority services like bills in accessible formats, password scheme or the typetalk services. For any queries, you can call the Utilita priority services register contact number 0330 333 7441. The customers with hearing difficulties can sent the requests by email at Utilita contact email [email protected].  Following are the contact details for some other organizations which can also be of help if you have the priority needs:

  • Age UK– phone number 0800 169 8787 and website – www.ageuk.org.uk
  • Energy Saving Trust– phone number 080 051 2012 and website www.energysavingtrust.org.uk
  • Royal National Institute for the Blind– phone number 0303 123 9999 and website www.rnib.org.uk
  • Royal National Institute for the Deaf (Action on Hearing Loss) – phone number 0808 808 0123(Textphone – 0808 808 9000) and website – www.actiononhearingloss.org.uk
  • Warm Front– phone number 0800 316 2805 (Textphone – 0800 072 0156) and website – www.warmfront.co.uk
  • If you are seeking advice on debt, you can contact the StepChange Debt Charity at the free phone number 0800 138 1111

Utilita Business Team

For all your business enquiries, you can contact the Utilita business team online via the Utilita contact form http://www.utilita.co.uk/business/contact-us

Utilita Extra Care Team

If you have any concerns regarding the amount of energy you are using, you can contact the Utilita extra care team at the Utilita extra care team number 0330 333 7456 and they would be happy to help in finding solutions for saving money on your energy usage

Utilita Community Contacts

The social housing groups, landlords and letting agents can contact the Utilita support team online for their queries or requests via Utilita community contacts page http://utilita.co.uk/community/contact-us

Utilita Customer Complaints

Complaints

When the customers have any complaint, they can surely raise the concern and Utilita customer service members take the needful steps to rectify it as soon as possible. You can raise the matter by contacting the Utilita customer care team on the Utilita free phone number 0345 207 2000. You can also email at Utilita customer services email [email protected]

If you prefer to write, you can mail in the issues at the following Utilita customer complaints address, along with mentioning the contact details so that the support team can respond it quickly.

Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford, Eastleigh , SO53 3QB

If you are not happy with the services of the Utilita sales agents, the matter is referred to the management company of the DTD sales agents within 48 hours. If you are not satisfied with the given solution, you can refer the matter to an Utilita customer relations team leader using the same above contact details and he will make sure to reply back within 5 working days.

If you are still not happy with the outcome, the complaint can be escalated to the Energy Ombudsman Services. They can be contacted over the phone at the number 0330 440 1624, or via fax –at 0330 440 1625 or via textphone –at 0330 440 1600, via email at [email protected]. All the related information can be checked via the website page www.os-energy.org . Alternatively, you can also refer to Complaints Handling Regulations by visiting the page www.legislation.gov.uk or you can call the Stationery Office on 020 7394 4200 to get the paper copy of the gas and electricity. The Utilita complaints handling procedure and reports are accessible on the website and if you require a copy of the same, you can call the Utilita contact number 0345 207 2000

For advice and help concerning any issues, you can contact The Citizens Advice consumer service, via their website www.adviceguide.org.uk   or over the phone, by calling the Citizens Advice consumer helpline on 0345 404 0506. They can also be contacted over the mail at the following address

Citizens Advice, Consumer Service, PO Box 833, Moulton Park, Northampton, NN3 0AN

Contact through social media

United Utilities Phone Numbers

United Utilities provides water and wastewater services to around 3 million households and over 400,000 business premises in the North West England, United Kingdom. Every day, about 2,000 million litres of clean and treated water is supplied through the network of supply pipes. The company has a proper procedure to solve all the queries raised and the users can easily reach to the customer care by calling on the United Utilities customer service number 0345 672 3723.

United Utilities customer service and main contact numbers

Helpline UK Contact Numbers International Contact Numbers
General Queries 0345 672 3723 +44 345 672 3723
United Utilities Registered Office Phone Number 01925 237 000 +44 1925 237 000
Home Move Team 0345 026 7661 +44 345 026 7661
Billing Queries If You Do Not Have A Meter 0345 672 2888 +44 345 672 2888
Billing Queries If You Have A Meter 0345 672 2999 +44 345 672 2999
Bereavement Team/ Priority Services 0345 072 6093 +44 345 072 6093
Automated Payment Line 0800 980 6050 +44 800 980 6050
Help And Support For Paying Bills 0800 072 6765 +44 800 072 6765
Business Team 0345 072 6072 +44 345 072 6072
Emergency Contact Number 0345 672 3723 +44 345 672 3723
Pollution Hotline 0800 015 1230 +44 800 015 1230
Water Leaking Issues 0800 330033 +44 800 330033
Investor Relations Team 01925 237033 +44 1925 237033
Pension Team (AskHR) 01925 237001 +44 1925 237001
Press Office Team 0345 072 0822 +44 345 072 0822
Home Customer Complaints Regarding Bills 0345 075 0711 +44 345 075 0711
Home Customer Complaints For Services 0345 075 0713 or 0800 316 2125 +44 345 075 0713
or+44 800 316 2125
Business Customer Complaints Number 0345 072 6072 or 0800 316 2126 +44 345 072 6072
or+44 800 316 2126
24 Hour Automated Leaflet Request Line 0800 980 6050 +44 800 980 6050
National Gas Emergency Service 0800 111 999 +44 800 111 999
HomeServe Contact Number 0800 694 4167 (textphone 18001 0800 694 4167) +44 800 694 4167 (textphone 18001 0800 694 4167)
HomeServe Claims Contact Number 0800 694 4173 or 0330 123 0179 +44 800 694 4173 or
+44 330 123 0179
Equiniti Limited 0371 384 2041 and 0371 384 2255 (textphone services) +44 371 384 2041 and+44 371 384 2255 (textphone services)
Equiniti Share Dealing Service 0345 603 7037 +44 345 603 7037
CCW Phone Number 0300 034 2222 +44 300 034 2222
CCW Fax Number 0121 345 1010 +44 121 345 1010
WATRS Phone Number 0207 520 3801 +44 207 520 3801
Ofwat Phone Number 0121 644 7500 +44 121 644 7500

United Utilities contact info

United Utilities Registered Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned United Utilities registered address

United Utilities Group PLC, Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington WA5 3LP

United Utilities Contact

united utilities contact numbers
http://www.unitedutilities.com/help-and-support.aspx

For your queries, you can contact the United Utilities registered office by dialing the United Utilities contact number 01925 237 000 or via fax at the United Utilities fax number 0345 070 2058.

For any of the water and wastewater enquiries, you can dial the United Utilities water contact number 0345 672 3723 anytime as the number is open for 24 hours. If you have not able to contact over the phone, you can request for a call back by filling the United Utilities callback form at
https://www.unitedutilities.com/callback-form.aspx .

You can type in the queries and get the answers via the United Utilities online support page at http://www.unitedutilities.com/help-and-support.aspx.

The customers are also given an option to live chat with the customer care advisors. The United Utilities webchat is available from Mon-Fri 9am-7pm.

unitedutilities chat

For any of the general enquiries, you can also contact via email by filling the email form via the link https://www.unitedutilities.com/email-us-form.aspx . The United Utilities customer service team will make all efforts to reply back within 5 working days

United Utilities Home Move

If you are moving home, you need to contact the United Utilities home move team at the United Utilities contact number
0345 026 7661 to complete the moving process.

United Utilities Meter Readings

You can easily submit the United Utilities meter readings online by filling in the online form via the page https://www.unitedutilities.com/Submit-a-meter-reading-form.aspx

United Utilities Billing Queries

If you have any enquiries concerning the bills or your account and if you have no meter at your property, you can get in touch with the United Utilities customer service team by calling the United Utilities billing queries phone number 0345 672 2888 and 0345 672 2999 if you have meter at the property.

The phone lines are open from 8am – 8pm Mon to Fri; and 8am – 4pm on Saturday. In case if you have lost someone, and you have queries concerning their account, you can dial the utilities phone number 0345 072 6093

United Utilities Bill Payments

You have been given various options to make the bill payments as described below:

  • Phone: You can make the bill payments over the phone or if you want to check the balance, you can call the United Utilities automated payment line 0800 980 6050
  • Online: this is the easiest method of payment using your debit or credit card by visiting the page https://myaccount.unitedutilities.com/guest/pages/paymentoptionselection.aspx
  • Ping It: this is a mobile payment service, using your smartphone to pay the bill. You can visit the page https://www.pingit.com/#!/ for more information.
  • Cash payments: you can make the payments via the Payzone outlet via the link https://www.payzone.co.uk/consumers/  or through the post office via the link http://www.postoffice.co.uk/branch-finder
  • Direct Debit– where a desired amount is deducted every month automatically from the bank account on a fixed date and you can set up this option by visiting the page http://www.unitedutilities.com/DirectDebit.aspx
  • Internet Banking– you need to use the following banking details while using the internet service:
    NatWest Bank PLC
    Sort code: 010917
    Account number: 58933956
  • At Bank: you can make the payments at your own bank or building society, either by cash or cheque payable to United Utilities Water Limited.
  • Due to any kind of financial constraints, or any other reason, if you are unable to pay the bills, you can seek support and advice by calling the United Utilities telephone number 0800 072 6765

United Utilities Business Team

united utilities business

The business customers can talk about their billing concerns or any other general queries by calling the United Utilities business team phone number 0345 072 6072 from 8.30am – 5.30pm Mon to Fri or by filling in the online form via the page https://www.unitedutilitiesbusiness.com/contact-us.aspx   In the case of any emergency, you can call the United Utilities phone number 0345 6723 723

United Utilities Emergency Contacts

  • If you smell gas, you need to call the National Gas Emergency Service on 0800 111 999.
  • If you have any water supply problem or sewage issues, you can call the United Utilities emergency contact number
    0345 672 3723. The number is accessible for 24 hours.
  • In case there is any leakage on the road, you can contact the team at the United Utilities telephone number 0800 330033.
  • If you suspect any kind of pollution on the United Utilities land or rivers, you can call the United Utilities pollution hotline
    0800 015 1230.
  • The home emergency cover for blocked drains, leaking taps and many other breakdowns are offered through HomeServe. HomeServe can be contacted by calling the phone number
    0800 694 4167 (textphone 18001 0800 694 4167) or via email at https://www.homeserve.com/send-us-a-message or by post at the address:
    Customer relations Department, HomeServe Membership Ltd, Freepost RLYC-LXAL-GEEH, Walsall, West Midlands WS2 7BN
  • If you are an existing HomeServe customer and want to make a claim, you can call the phone number 0800 694 4173(from landline) or 0330 123 0179(from mobile) and for the hearing impaired customers, the textphone services are accessible at 18001 0800 694 4173

United Utilities Priority Services

Priority Services number

The customers with special requirements like ill health, disability, and language issues can register for the priority services like bills in accessible formats, password scheme or the typetalk services. If you are eligible for the services, you can call the United Utilities priority services telephone number 0345 072 6093. You can register for the services by filling in the form via the page https://www.unitedutilities.com/priority-services-register-form.aspx

United Utilities Credit Investor Contacts

For all the queries, you can contact the United Utilities credit investor team by filling in the online form via United Utilities credit investor contacts page https://corporate.unitedutilities.com/credit-investor-contact-form.aspx

United Utilities Investor Relations Contact

For all the queries, you can contact the United Utilities investor relations contact team over the phone at 01925 237033 or via the United Utilities online form through the page https://corporate.unitedutilities.com/investors-form.aspx . For the questions regarding the shareholding, you can also contact the Equiniti Limited. They manage the United Utilities share register and can be contacted by dialing the phone number 0371 384 2041 and 0371 384 2255 (textphone services for hearing impaired). If you want to buy or sell the United Utilities shares, you can use the Equiniti share dealing service at the telephone number 0345 603 7037. You can also contact the United Utilities company secretariat department via email at United Utilities contact email [email protected]

United Utilities Pension Team

If you want to join the pension scheme, you need to contact the United Utilities pension team by filling in the online form via the page https://corporate.unitedutilities.com/Pension-scheme-form.aspx. After joining the scheme, you can check what amount of pension you may get at the retirement through the retirement calculator. You can log in the website with the UserID – [email protected] and password – Guest123!  For any of the queries, you can contact United Utilities AskHR over the phone at the United Utilities phone number 01925 237001 or over the mail at the following address

United Utilities HR Shared Services, Ground Floor, Clearwater 4, Lingley Mere, Warrington, WA5 3LP

United Utilities Suppliers

The suppliers can contact the United Utilities supply chain management for their questions or request online by filling in the form via United Utilities suppliers page https://corporate.unitedutilities.com/contact-us-supply-chain-form.aspx

United Utilities Media Contacts

For all the media related enquiries, you need to contact the United Utilities press office team by dialing the United Utilities media contact phone number 0345 072 0822. If you are calling out of working hours and it is an urgent query, you can call the United Utilities 24 hours phone number 0345 672 3723.  The press office team can also be contacted by email at United Utilities contact email [email protected]

United Utilities Data Protection

If you want to know details for the United Utilities data protection policies, you can send the requests via email at United Utilities contact email [email protected] or via post at the following address:

Data Protection & Fraud Team, United Utilities, Grasmere House, Lingley Mere Business Park, Warrington, WA5 3LP

United Utilities Feedback

If you had a great experience while dealing the customer service advisors, the company encourages nominating the advisor to increase the level of motivation and dedication among all the other service advisors. You can fill in the details via United Utilities feedback page http://unitedutilities.thewowawards.co.uk/nominate

United Utilities Complaints

When the customers have any complaint, they can surely raise the concern and United Utilities customer service members take the needful steps to rectify it as soon as possible.

  • If you have any issues regarding the bills, you can call the United Utilities complaints phone number 0345 075 0711 and if you have any issues regarding the water services, you can dial the United Utilities phone number 0345 075 0713. The phone lines are open from Mon- Fri 8am-8pm and Sat 8am-4pm.
  • For the customers with hearing or speech impairment, you can use the textphone services by calling 18001 before the number.
  • Alternatively, you can also dial the United Utilities free phone number 0800 316 2125 from 9am – 5pm Mon to Friday.
  • The business customers for their complaints can call the United Utilities phone number 0345 072 6072 from Mon- Fri 8.30am-5.30pm, or you can call United Utilities free phone number 0800 316 2126 from 9am – 5pm Mon to Friday.
  • If you prefer to write, you can mail in the issues at the following address, along with your all contact details including the account number so that the customer service members can reply back as early as possible.
    United Utilities, PO Box 453, Warrington, WA55 1SE
  • If you are not happy with the response, you can escalate the matter to the Consumer Council for Water (CCW). This is an independent body to investigate the complaints. They can be contacted over the phone at 0300 034 2222 or via fax at:
    0121 345 1010, 
    or even by post at the address:
    The Consumer Council for Water, First Floor, Victoria Square House, Victoria Square, Birmingham B2 4AJ. You can check all the related information by visiting their website www.ccwater.org.uk.
  • If still, you are dissatisfied, you can raise the complaint to the Water Redress Scheme (WATRS). In this case, you require a notice from CCW before WATRS deals with your complaint. WATRS can be contacted over the phone at 0207 520 3801 and their official website is www.watrs.org .
  • There are some exceptions to the complaints, which are dealt by Ofwat, rather than CCW. Ofwat can be contacted at the phone number 0121 644 7500 or via email at [email protected] and their website is www.ofwat.gov.uk.
  • You can check all the service information under the United Utilities standard of services leaflet through the website. The leaflets can also be requested via the United Utilities 24 hour automated leaflet request line 0800 980 6050.
  • If you require the leaflets in any other format like braille, you can call the United Utilities phone number 0345 672 2888

Contact through Social

GB Energy Contact Numbers

GB Energy supplies electricity and gas to homes and small businesses across the United Kingdom. They have a proper procedure to solve all the queries raised and the users can easily reach to the customer care by calling on the GB Energy customer care number 0800 644 445.

GB Energy phone numbers:

Helpline UK Contact Numbers International Contact Numbers
GB Energy Queries/ Complaints 0800 6444 451 +44 800 6444 451
National Gas Emergency Line 0800 111 999 +44 800 111 999
Fire Broke 999

gb energy contact

 

GB Energy Postal Address

For any of the enquiries concerning the supplies, the customers can write in a mail to the following GB Energy postal address mentioning their contact details so that the support team get back with them as soon as possible

GB Energy Supply Ltd, 842 – 844 Garstang Road, Broughton, Preston, PR3 5AA

GB Energy Contact

For all your queries, you can call the GB Energy customer services team on the GB Energy supply contact number 0800 6444 451. The phone lines are open from Monday to Friday, between 8am – 8pm. You can ask any f the questions online by filling in the form via the page https://www.gbenergysupply.co.uk/contact

GB Energy Meter Readings

You can easily supply the meter reading online by signing in the account. If you have any queries regarding the same, you can call the GB Energy meter readings customer services team on
0800 6444 451

GB Energy Bill Payments

Direct Debit is the only payment form available. If you need to make any changes in the bank details or GB Energy bill payment date, you can call the Energy contact number 0800 6444 451

GB Energy Business Energy

For all the enquiries regarding the business energy tariffs and conditions, you need to enter your company details via GB Energy business page https://www.gbenergysupply.co.uk/business and the GB Energy business team will reply back as early as possible.

GB Energy Emergency Numbers

  • If you suspect any gas leakage, you can call the National Gas Emergency Line on 0800 111 999
  • If the fire has broke out, then you need to call 999
  • In the case of power cut, you need to call the local distribution company. Their contact details can be checked via GB energy emergency numbers page https://www.gbenergysupply.co.uk/emergency-numbers

GB Energy Supply Complaints

When the users have any complaint, they can surely raise the concern and GB Energy customer service members take the needful steps to rectify it as soon as possible. You need to call the GB Energy supply complaints number 0800 6444 451 and you need to keep in handy the customer number to speed up the process.

The complaint can also be registered by filling in the GB Energy enquiry form at https://www.gbenergysupply.co.uk/contact.  If you prefer to write, you can mail in the issues at the above mentioned GB Energy postal address and the support team will make all possible efforts to respond back within ten working days. If you are not happy with the given solution, you can refer the matter to the GB Energy head of customer services using the same above contact details. At any point if the complaint is not resolved for more than 8 weeks, or you are not satisfied, then you can also contact to Ombudsman Services: Energy. They are an independent dispute resolution provider and are free to use.

They can be contacted by calling the phone number 0330 440 1624 (textphone services 0330 440 1600) and their details can be checked by visiting the page http://www.ombudsman-services.org/energy.html . If you are seeking advice during the process, you can reach to the Citizens Advice helpline at 0345 404 0506 or via the link www.citizensadvice.org.uk/energy

Utility Warehouse Phone Numbers:

Utility Warehouse is the multi service utility provider, supplying customers with the landline telephony, mobile telephony, broadband, gas, and electricity in the United Kingdom. The company aims to provide the best customer service in the energy industry and has always kept its vision to achieve maximum customer satisfaction. The Utility Warehouse customer service technical number for technical queries is
0333 777 0555.

Utility Warehouse contact numbers:

Helpline UK Contact Numbers International Contact Numbers
Existing UW Members Queries / Complaints 0333 777 0 777 +44 20 8955 5557
New UW Customers/ To Add Services 0333 777 3 212 +44 333 777 3 212
Textphone 0333 003 5643 +44 333 003 5643
Energy Efficiency Line 0333 003 5647 +44 333 003 5647
Home Move 0333 777 0 888 +44 333 777 0 888
Meter Readings 0333 777 0 999 +44 333 777 0 999
Technical Support 0333 777 0 555 +44 20 8955 5555
When Calling From Mobile 150
Business Phone Number For Existing Customers 0344 815 0506 +44 344 815 0506
Business Fax Number For Existing Customers 0344 815 0810 +44 344 815 0810
Business Technical Support For Existing Customers 0344 815 0040 +44 344 815 0040
Business Phone Number For New Customers 0333 777 3212 +44 333 777 3212
Automated Top Up Line For Cash Back Card 0333 777 7563 +44 333 777 7563
Queries For Paypoint 0333 777 0 777 +44 333 777 0 777
Queries For Payzone 0333 777 0 777 +44 333 777 0 777
Queries For Post Office 0345 611 2970 +44 345 611 2970
Choose To Refuse Services 14258
Overseas Number To Top Up Mobile +44 20 8955 5557
Overseas Number To Access Voicemail +4479 5322 2222
For Emergency Services From Mobile abroad 112
National Gas Free Emergency Number 0800 111 999 +44 800 111 999
Problems In The Electricity Or Gas Prepayment Meters 0333 003 5 644 +44 333 003 5 644
Help Number For Gas Meter (Outside Working Hours) 0333 777 0 777 +44 333 777 0 777
Member Resolution For Energy Services 0333 003 5648 +44 333 003 5648
Ofgem 020 7901 7000 or (fax at 020 7901 7066) +44 20 7901 7000 or (fax at +44 20 7901 7066)
Step Change 0800 138 1111 +44 800 138 1111
Citizens Advice 03454 04 05 06 +44 3454 04 05 06
Age UK 0800 169 2081 +44 800 169 2081
Disabled Living Foundation 0300 999 0004 +44 300 999 0004

uw contact info

Utility Warehouse Contact Address

If you prefer to write, you can send in your requests via post at the following Utility Warehouse contact address and should mention your contact details as well so that you are responded back as soon as possible.

Member Services, Utility Warehouse, Network HQ, 508 Edgware Road, The Hyde, London, NW9 5AB

To check the location of the address, you can search in the available map by visiting the page https:[email protected],-0.2610011,17z/data=!3m1!4b1!4m5!3m4!1s0x48761135fa552e5f:0xff1428b9c2674e2f!8m2!3d51.5941632!4d-0.2589621

Utility Warehouse Contact

For all the enquiries, the existing Utility Warehouse members can call the Utility Warehouse customer service number
0333 777 0 777.

If you are calling from a UW mobile, then you can call the number 150 and if you are calling from outside the UK, then you need to dial the Utility Warehouse contact number +44 20 8955 5557.

The Utility Warehouse customer services opening hours are from Monday – Friday: 9am – 5.30pm and Saturday: 9am – 4.30pm. The customer care  can also be contacted by email by filling in the details in the page https://www.utilitywarehouse.co.uk/contact/existing .

If you are a new customer and would like to be a member, for your enquiries, you can call the Utility Warehouse customer service number 0333 777 3 212 from Monday – Friday: 9am – 5.30pm and Saturday: 9am – 4.30pm and contact by email via the link https://www.utilitywarehouse.co.uk/contact/new . You can download the Utility Warehouse apps by visiting the page https://www.utilitywarehouse.co.uk/clubhouseapp/

Utility Warehouse Energy Efficiency Line

If you would like to have advice on how to efficiently use the energy supplies, you can contact the Utility Warehouse energy efficiency line on 0333 003 5647.

Utility Warehouse Home Move

If you are moving from your premises, you can contact the support by dialing the Utility Warehouse home move phone number 0333 777 0 888 from Monday – Friday: 9am – 5.30pm and Saturday: 9am – 4.30pm

Utility Warehouse Meter Readings

You can provide the meter reading over the phone by calling the Utility Warehouse meter reading contact number 0333 777 0 999. It is an easy to operate automated phone system and is open for 24 hours, 7 days a week. Alternatively, you can also submit the readings online or using the Utility Warehouse apps via the page https://www.utilitywarehouse.co.uk/clubhouse/meterReading/quicklinks

Utility Warehouse Add On Services

If you would like to add more services, you can contact the Utility Warehouse customer care by calling the Utility Warehouse add on services phone number 0333 777 3 212 from Monday to Friday: 9am – 5.30pm. Saturday: 9am – 4.30pm

Utility Warehouse Technical Support

If you have any queries or require any assistance regarding the internet and broadband services, you can contact the Utility Warehouse technical support by calling the Utility Warehouse technical support  phone number 0333 777 0 555. If you are calling from a UW mobile, then you can call the number 150 and if you are calling from outside the UK, then you need to dial the Utility Warehouse contact number +44 20 8955 5555. The Utility Warehouse customer services opening hours are from Monday – Friday: 8am – 8pm and Saturday: 9am – 4.30pm. The support can also be contacted by post at the above mentioned Utility Warehouse contact address or by email via https://www.utilitywarehouse.co.uk/contact/existing/tech

Utility Warehouse Bill Payment Options

The customers have been given various options to make the payments of the bill, as described below:

  • Direct Debit– you can register for the direct debit option via the link https://www.utilitywarehouse.co.uk/clubhouse/log-in and the amount will be automatically debited from your account every month.
  • Online– by signing in the account, you can easily make the payments using the debit or credit card.
  • BACS Transfer– if you wish to make the payment through the banking automated credit system
    (BACS), then the following details are required-
  • Account Name: Utility Warehouse
    Bank Account Number: 80256684
    Sort Code: 20-00-00
    Bank Name: Barclays Bank
  • Phone– you can call the Utility Warehouse contact number
    0333 777 0 777 and make the payments using the debit or credit card
  • Cheque or Postal order– you can send the cheques or postal order (with mentioning the membership number at the back) to the address: Utility Warehouse Discount Club, Network HQ, 508 Edgware Road, The Hyde, London, NW9 5AB

Utility Warehouse Media Queries

For all the media enquiries, you can contact the Utility Warehouse press by email at Utility Warehouse media queries email address [email protected]

Utility Warehouse Business Services

If you are a Utility Warehouse customer and would like to contact the Utility Warehouse business for any queries, you can call the Utility Warehouse business services phone number
0344 815 0506 from Monday – Friday: 8.30am – 6pm. The can also be contacted by sending the requests via fax at the Utility Warehouse business fax number
0344 815 0810 or via email at https://www.utilitywarehouseforbusiness.co.uk/company/emailUs or even by mail at the above mentioned Utility Warehouse contact address. You can also easily submit the meter readings online by signing in the page https://www.utilitywarehouse.co.uk/clubhouse/home .

If you would like to contact the business for the technical support, you can call the Utility Warehouse phone number 0344 815 0040 from Monday to Friday: 8am to 8pm and Saturday: 9am to 4.30pm. In case, if you are not a Utility Warehouse customer and would like to enquire about the services, you can contact the Utility Warehouse business by dialing the Utility Warehouse free phone number 0333 777 3212 from Monday to Friday: 9am to 5.30pm and Saturday: 9am to 4.30pm or by email at https://www.utilitywarehouseforbusiness.co.uk/company/contactNew or by mail at the above mentioned Utility Warehouse contact address

Utility Warehouse Cash Back Card

cashback card

If you need to top up the cash back card, you can either do it online via Utility Warehouse cash back card page https://www.utilitywarehouse.co.uk/clubhouse/cbc/quick or over the phone by calling the Utility Warehouse automated top up line 0333 777 7563 or even by using the Utility Warehouse clubhouse apps via the page https://www.utilitywarehouse.co.uk/help/benefits/answer/ed16-app

Utility Warehouse Prepayment Meters

If at any time, you have lost the prepayment card, you can call the Utility Warehouse prepayment meters phone number
0333 777 0 777 and request for the new one. If you require to top up the electricity prepayment meter, you can either contact your local Paypoint via the link https://www.paypoint.com/en-gb, or the local Payzone via the link https://www.payzone.co.uk/. The post office can also be contacted via the link www.postoffice.co.uk  or over the phone at:
0345 611 2970

Utility Warehouse Telephone Preference Service (TPS)

If you do not want to receive calls from telemarketing companies, you can register on the telephone preference service via Utility Warehouse telephone preference services link www.tpsonline.org.uk. If you would like to get rid of any nuisance calls, you can contact the support at the Utility Warehouse phone number 0333 777 0 777

Utility Warehouse Choose To Refuse Services

The Utility Warehouse choose to refuse services allows you to block the telephone numbers which you do not want to receive, up to ten in total. You need to dial 14258 from your phone and follow the instructions as given.

Utility Warehouse Priority Services Register (PSR)

The customers with special requirements like disabled, or elderly, can register for the priority services like bills in accessible formats, password scheme, gas safety check and many others. You can contact for the queries over the phone at Utility Warehouse priority services register phone number 0333 777 0777 (textphone services at 0333 003 5643) or by email at [email protected] or by post at the above Utility Warehouse contact address. If you want to have some advice on the use of gas and electricity, you can contact the Utility Warehouse energy efficiency advisors on the number 0333 003 5647

Utility Warehouse Mobile Phone

uw services

If your mobile phone has been damaged in transit, you need to return the entire package to the following Utility Warehouse mobile phone address
Service Administration, Utility Warehouse, Unit 3, Horseshoe Close, London, NW2 7JJ
If you want to top the mobile, you can do the same online or by using the Utility Warehouse apps or even by calling 150 from the Utility Warehouse mobile phone. If you are outside the UK, and would like to top up the phone, you can call the Utility Warehouse overseas number +44 20 8955 5557. The mobile balance can also be checked by calling 150 from the phone. If you want to use the mobile abroad, you have to enable your data and international roaming.

If you want to access voicemail while on roaming, you can dial Utility Warehouse overseas number +4479 5322 2222. If you have lost your phone while your abroad travel, you need to call the Utility Warehouse overseas number +44 20 8955 5557 from Monday – Friday 8am to 8pm and Saturday 9am – 4.30pm and outside these hours, you will be connected to the automated system. In any emergency situation, you need to dial 112 from the mobile to get through the emergency services.

Utility Warehouse Emergency Numbers

If you suspect any gas leakage, you need to call the National gas free emergency number 0800 111 999. If you are facing any problems in the electricity or gas prepayment meters, you can call the Utility Warehouse help number 0333 003 5 644 from 9am-5.30pm Monday to Friday, and 9am-4.30pm Saturday. If calling out of hours for the gas meters, then you can dial the Utility Warehouse emergency number 0333 777 0777.

For the electricity meters, you should contact your local operators. Their respective contact details can be viewed via the page https://www.utilitywarehouse.co.uk/help/energy/answer/electricity-emergency-numbers
Ofgem (Office of Gas and Electricity Markets) regulates the gas and electricity industries in the UK. If you need to contact them, you can call the telephone number 020 7901 7000 or via fax at 020 7901 7066 or by mail at the address: 9 Millbank, London, SW1P 3GE and by email at www.ofgem.gov.uk

Utility Warehouse Careers

You can check for all the job opportunities online and if you would like to get any information, you can send the requests via email at Utility Warehouse careers email address [email protected] or by post at the following address
The Recruitment Team, Utility Warehouse, the Discount Club, Network HQ, 508 Edgware Road, London, NW9 5AB

Few Helpful Organizations

  • If you are facing any financial hardship and require any support and advice for the bill payments or any other concern, you can get in touch with the following organizations:
  • Step Change– over the phone at 0800 138 1111 and their website is www.stepchange.org
  • Citizens Advice– over the phone at 03454 04 05 06 and their website is www.citizensadvice.org.uk
  • Age UK- over the phone at 0800 169 2081 and their website is www.ageuk.org.uk
  • Disabled Living Foundation– over the phone at 0300 999 0004 and their website is www.dlf.org.uk

Utility Warehouse Customer Complaints

When the users have any complaint, they can surely raise the concern and Utility Warehouse customer service members take the needful steps to rectify it as soon as possible. You can call the Utility Warehouse customer complaints contact number 0333 777 0 777. The phone lines are open from Monday to Friday 9am – 5:30pm, and Saturday 9am – 4:30pm. In the case of hearing or speech impairment, you can use the textphone services at the phone number 0333 003 5 643 or via email at Utility Warehouse contact email [email protected]

The complaints can be registered online by filling in the Utility Warehouse complaint form via the page https://www.utilitywarehouse.co.uk/contact/existing/emailUs or by post at the above mentioned Utility Warehouse contact address. The support team will make their best efforts to resolve the matter as soon as possible. If the complaint is concerning the energy supplies, you can also contact by email at Utility Warehouse contact email [email protected] and if concerning the broadband, phone and mobile services or cash back cards, you can send the matter at Utility Warehouse contact email [email protected].

If you are not happy with the given solution regarding the energy services, you can raise the matter to the Utility Warehouse member resolutions team to get it reviewed further. The team can be contacted by email at Utility Warehouse contact email [email protected] or over the phone at Utility Warehouse contact number 0333 003 5648 from Monday to Friday 9am to 5:30pm and Saturday 9am to 4:30pm.

If you are not happy with the given solution regarding the broadband, phone and mobile services or cash back card, you can raise the matter to the Utility Warehouse chief executive office by post at the above mentioned contact address. If you still not satisfied, the matter concerning the energy supplies can be then escalated to the Ombudsman Services: Energy. The Ombudsman services can be contacted by dialing the number 0330 440 1624 (textphone services at 0330 440 1600) or by writing to The Energy Services Ombudsman, Wilderspool Park, Warrington, WA4 6HL, or even by email at [email protected] .

Their details can be checked via the page www.ombudsman-services.org/energy . The matter concerning the broadband, phone and mobile services can be escalated to the Ombudsman Services: Communications at the phone number 0330 440 1614 (textphone services at 0330 440 1600) or by post at Ombudsman Services:

Communications, PO Box 730, Warrington, WA4 6WU

You can check all the related information by visiting the page www.ombudsman-services.org/communications . The complaint regarding the cash back card can be escalated to the Financial Ombudsman Service. They can be contacted by email at [email protected] or over the phone at the numbers 0800 023 4567 or 0300 123 9123 or by mail at the address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR. You can check all the related information by visiting the page www.financial-ombudsman.org.uk . At any time during the process, you can contact Citizens Advice for further help and advice. They can be contacted over the phone at 0345 404 0506 (textphone services 18001 then 0345 404 0506). If you prefer to write, you can mail in the queries at the address:

Citizens Advice Consumer Service, Post Point 24, Town Hall, Walliscote Grove Road, Weston-super-Mare, BS23 1UJ

Their details can be checked via the page www.citizensadvice.org.uk/energy

Flow Energy Contact Numbers

Flow Energy is an energy company in the United Kingdom, supplying gas and electricity to the homes and has come up with the alternate heating solutions like flow boilers to provide great savings on the supply. They have a proper procedure to solve all the queries raised and the users can easily reach to the customer care by calling on the Flow Energy customer care number 0800 092 0202.

Flow Energy customer service and different contact numbers -UK

Helpline UK Contact Numbers International Contact Numbers
Flow Energy Contact Number 0800 092 0202 +44 800 092 0202
Flow Energy Training Centre 0800 092 0277 +44 800 092 0277
Flow Energy Training Administrator 0151 556 9423 +44 151 556 9423
Flow Energy Complaints 0800 092 0202
or
0330 333 7282
+44 800 092 0202
or
+44 330 333 7282
24 Hour National Gas Emergency Hotline 0800 111 999 +44 800 111 999
Advice UK 0207 408 4070 +44 207 408 4070
National Debtline 0808 808 4000 +44 808 808 4000
Stepchange Debt Charity 0800 138 1111 +44 800 138 1111
Home Heat Helpline 0800 33 6699 +44 800 33 6699
Trust Funds 01733 421 021 +44 1733 421 021
Citizens Advice 03454 04 05 06 +44 3454 04 05 06

Flow Energy Contact Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned Flow Energy contact address-
Customer Services, Flow Energy, North Felaw Maltings, 48 Felaw Street, Ipswich, Suffolk, IP2 8PN

Flow Energy Contact Us

For all the enquiries, you can call the Flow Energy contact us number 0800 092 0202. The phone lines are open from Monday – Friday 8:00am – 8:00pm. You can ask your questions to the Flow Energy customer care team via the Flow Energy live chat https://chat.flowenergy.uk.com/

Flow Energy Contact Us

The queries can also be sent by email at Flow Energy contact email [email protected] . You can ask the questions online also by filling in the details in the page http://www.flowenergy.uk.com/help/ . You can easily submit the meter readings online via the page http://www.flowenergy.uk.com/help/meter-readings/ . The customers can easily use the Flow Energy customer login via the link https://your.flowenergy.uk.com/ and view the statements, make the payments or submit the meter readings. If you face any kind of difficulty, you can call the Flow Energy contact number 0800 092 0202 from Monday – Friday 8:00am – 8:00pm. You can get the best quotes from the Flow Energy as to how much can you save by filling in the details in the page https://quote.flowenergy.uk.com/

Flow Energy Home Moving Team

If you are moving home, your old account needs to be cancelled and then the new account is created at the new premises. You are required to fill in the form via Flow Energy home moving team link file:///C:/Users/admin/Documents/EGDownloads/Flow_MovingHome_InteractivePDFv10FR.pdf . This form can either be sent by email at Flow Energy contact email [email protected] or by post at the above mentioned Flow Energy contact address

Flow Energy Booking Home Survey

You can make the booking for the home survey for a heating product by visiting the Flow Energy booking home survey page http://boiler.flowenergy.uk.com/

Flow Energy Emergency Contacts

Flow Energy Emergency Number

If you suspect any kind of gas and carbon monoxide leaks, you need to call the 24 hour National Gas Emergency hotline 0800 111 999. For the power cut issues, you need to contact the local electricity operators. Their contact details can be checked via Flow Energy contacts page http://www.flowenergy.uk.com/help/emergencies/ . Some of the other useful phone numbers which can help you for any kind of advice or support are described below-

  • Advice UK– can be contacted at 0207 408 4070
  • National Debtline– can be contacted at 0808 808 4000
  • StepChange Debt Charity – can be contacted at 0800 138 1111
  • Home Heat Helpline– can be contacted at 0800 33 6699
  • Trust funds– can be contacted at 01733 421 021

Flow Energy Training Team

You can register for the training facilities by the Flow Energy to grow your business, using the Flow Energy training team online portal http://www.flowenergy.uk.com/installers/join-flow/ . If you have any queries, you can call the Flow Energy training centre on the Flow Energy contact number 0800 092 0277 or by email at Flow Energy contact email [email protected]

If you have been registered and have been experiencing issues while accessing the account, you can contact the Flow Energy training administrator at the Flow Energy contact number 0151 556 9423 or by email at Flow Energy contact email [email protected] . The contact address of the training centre is as follows-

Flow training centre, Unit 6, Abbots Park, Preston Brook, WA7 3GH

Flow Energy Priority Services

The customers with special requirements can register for the priority services like bills in accessible formats, password scheme or the typetalk services. If you are eligible for the Flow Energy priority services, you can call the Flow Energy phone number 0800 092 0202 or contact by email at Flow Energy contact email [email protected]

Flow Energy Customer Complaints

When the customers have any complaint, they can surely raise the concern and Flow Energy customer service members take the needful steps to rectify it as soon as possible. You can call the Flow Energy free phone number 0800 092 0202 from 8am – 8pm Monday to Friday. Alternatively, you can call from a mobile to the Flow Energy customer complaints phone number 0330 333 7282. You can also raise the issues by email at Flow Energy contact email [email protected] . If you prefer to write, you can mail in the complaints at the below mentioned address and the support team will make all possible efforts to revert back as early as possible.

Flow Energy, North Felaw Maltings, 48 Felaw Street, Ipswich, IP2 8PN

If you are not happy with the solution, you can raise the matter to the Flow Energy customer services manager using the same above contact details. If still not satisfied, you can escalate the complaint to Ombudsman Services: Energy. They are an independent dispute resolution provider and are free to use and can contacted by calling the phone number 0330 440 1624 (textphone services 0330 440 1600) or by email at [email protected] or by post at the address: Ombudsman Services: Energy, PO Box 966, Warrington, WA4 9DF. Their details can be checked via the page www.ombudsman-services.org . The decision given by the Ombudsman Services that the customer accepts becomes binding on the company

If at any time, you need some advice, you can contact the Citizen’s Advice on the phone number 03454 04 05 06 from Monday to Friday, 9.00am to 5.00pm. Their details can be checked by visiting their website at www.adviceguide.org.uk

How to Contact Flow Energy through Social Channels and Login?