Department of Work and Pensions Contact Telephone Numbers

DWP Direct Contact Number:
0800 055 6688
Call This Number and Save it Under “DWP Phone Number”.

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The DWP or Department of Work and Pensions is a government service department in the United Kingdom. It provides many types of services like Jobcentre plus, pension service, disability and careers service and the child maintenance group. They have a good reputation of providing top quality service to their customers. The Department of Work and Pensions has helped a lot of people along the years and their customer care department has been readily available to assist the customers with all their problems. The customer contact department can be reach out by phone, by email or through a letter.

DWP Contact Address

To get help in finding your way through the various beneficiary services provided by DWP, you can write a letter to them and send it to their registered postal address. The address is provided below:

Caxton House, Tothill Street, London, SW1H 9NA

It is recommended that you state all the information related to your query in the letter and provide the customer support department with suitable time for them to find an appropriate solution for your query.

Department of Work and Pensions Contact 03 Helpline Numbers and Disabilities

To find technical help related to the online services provided by the DWP, you can call on the DWP helpline number 0345 604 3349 from 8 AM to 6 PM between Monday and Friday. People with hearing disabilities can dial 0345 604 3412 from their textphones to get appropriate assistance related to the online service. The technical help department will assist you in finding your way through the Department of Work and Pensions website and will also provide you with simple procedures you need to follow to solve your problem. Please note that all the calls made to the telephone numbers starting from 0800 are absolutely free of cost from mobile phones and landlines. However, the calls made to the numbers starting from 03 may charge you up to 12p per minute if calling from landline and about 3p to 45p per minute plus network access charge extras if calling from mobile phones. You also have the option of making an enquiry in the form of an email. You can simply write an email and send it to the following DWP customer service email address [email protected] .

DWP Pension Service Claims Contact 03 and 08 Numbers and Helpful Links,

If you are a user of the pension service provided by DWP and you want to inform about some change that occurred whether it be change in your address, spouse or partner, or bank account details, or any other personal detail, then you can call on the DWP contact phone number 0345 606 0265 anytime between the customer service opening hours 8 AM to 6 PM from Monday to Friday. Textphone users can dial 0345 606 0285 to report a change in circumstances. Customers of the pension service provided by the Department of Work and Pension can make a claim by calling on the Department of Work and Pensions claims contact number 0800 731 7898. Welsh language speakers can call on the DWP claim phone number 0800 731 7936. These lines are open from Monday to Friday, between 8 AM and 6 PM (except public holidays). People with hearing disabilities or requiring special assistance can use their textphone and dial 0800 731 7339 to speak to get assistance. One can also apply for a claim online so that the state pension is added directly into your bank account. To apply for the claim, please visit this link https://www.gov.uk/claim-state-pension-online and click on Start Now. Additionally, to get help regarding the pension service, you can find the contact numbers of various pension service offices at this link http://pensions-service.direct.gov.uk/en/find-pension-centre/home.asp .

DWP Job Centre Job Search 08 Numbers

Customers wanting to get information on topics like finding a job, changing an appointment, checking an existing claim or making a new claim or complaint from the DWP should contact the Jobcentre Plus department. For new benefits claims only, customers are required to call on the DWP jobcentre plus number 0800 055 6688. People with hearing disabilities can dial the DWP jobcentre plus contact number 0800 023 4888 from their textphones to get assistance regarding new benefit claims.

Welsh language Jobs for Department of Work and Pensions

Welsh language speaker can call on the DWP jobcentre plus telephone number 0800 012 1888. These lines are open from 8 AM to 6 PM between Monday and Friday. To find more assistance regarding job Centre plus, you can visit any of their offices. You can find the nearest office to your house at this link http://los.direct.gov.uk/default.aspx?type=1&lang=en .

DWP Claim Jobseeker’s Allowance

To make claims on benefits like Jobseeker’s Allowance, Income Support, Incapacity Benefit or Employment and Support Allowance, customers are required to call on 0345 608 8545, textphone users can call on 0345 608 8551 and Welsh language speakers can call on 0345 600 3018.

DWP Maternity and Bereavement Benefit Contact 03 Phone Numbers

 

 For maternity allowance, customers are required to call on 0345 608 8610, textphone users can call on 0345 608 8553 and Welsh language speakers can call on 0345 600 8674. For bereavement benefits, customers can call on 0345 608 8601, people with hearing disabilities can dial 0345 608 8551 from their textphones and Welsh language speakers can call on 0345 608 8772.The social fund benefits line is 0345 603 6967 and for customers with hearing disabilities the textphone number is 0345 608 8553. Welsh language speakers are required to call on 0345 608 8756.

DWP Universal Credits Contact 03 Numbers

To get claims on Universal credits customers can call on 0345 600 0723, customers with hearing disabilities can dial 0345 600 0743 from their textphones and Welsh language speakers can call on 0345 600 3018. All these phone lines are open from 8 AM to 6 PM between Monday and Friday. You will need your National Insurance number and date of birth when you call on any of these numbers. For Universal Credit enquiries and appointments, one should call on the National Jobcentre enquiry line 0345 604 3719. People with hearing disabilities can contact the jobcentre department by dialing 0345 608 8551 from their textphones. Welsh language speakers should call on 0345 604 4248. These phone numbers are open from 8 AM to 6 PM from Monday to Friday.  One can use the Universal Jobmatch service provided by the government of UK at this link https://www.gov.uk/jobsearch to find a job for them.

DWP National Insurance Number Application

Customers can apply for a National Insurance number at this link https://www.gov.uk/apply-national-insurance-number and get entitled to various benefits. In case an existing customer has lost his/her national insurance number, he/she can visit the following  https://www.gov.uk/lost-national-insurance-number to find their national insurance number.

DWP DLA Contact Helpline Numbers

Customers can get advice or information about a claim they have already made for Disability Living Allowance DWP DLA helpline number. The customers who were born before 8th April 1948, are required to call on 0345 605 6055. People with hearing disabilities can dial 0345 604 5312 from their textphones to get assistance. There is also help available in the form of sign language, if available on your device; you can use the relay video service at this link https://sv2.me/public_access.php?hash=5bcb6f49273458c0aacae9ce449bd04c . All these customer services are available from 8 AM to 6 PM between Monday and Friday. The customers who were born after 8th April 1948, can call on 0345 712 3456 to get assistance. People with hearing disabilities can use their textphones and dial 0345 722 4433 to find help. British Sign Language service is also available for customers, if available on your device; you can use the relay video service at this link https://sv2.me/public_access.php?hash=5bcb6f49273458c0aacae9ce449bd04c . All these customer assistance services are available from 8 AM to 6 PM between Monday and Friday.

DWP – Department of Work and Pensions- AA Contact Telephone Numbers

People wanting to attain information about the Attendance Allowance should place a call to the DWP AA contact number 0345 605 6055 and people with hearing disabilities can dial 0345 604 5312 from their textphones to get assistance. This helpline number is open from 8 AM to 6 PM from Monday to Friday.

DWP PIP (Personal Independence Payment) Contact Telephone Numbers 03 and 08

To get information and help regarding Personal Independence Payment, customers should place a call on the DWP PIP telephone number 0345 850 3322. Textphone users can dial 0345 601 6677 from their textphones to find assistance. To make a claim for the PIP, customers can call on the PIP claims line 0800 917 2222 and textphone users can dial 0800 917 7777. These telephone numbers are open Monday to Friday, from 8 AM to 6 PM.

DWP Customer Complaints

If you are unsatisfied with any kind of service provided by the DWP, you should file a complaint with the complaints resolution department of the DWP. They can be contacted by phone or through the letter.

You can call on the respective DWP complaints contact number of the services provided by the DWP to file a complaint. You can find these numbers at this link https://www.gov.uk/government/organisations/department-for-work-pensions/about/complaints-procedure .

For filing complaints, you can use postal option also where letter is required to be sent at DWP complaints address given below:

Department for Work and Pensions, PO Box 50101, London, SW1P 2WU 

18 thoughts on “Department of Work and Pensions Contact Telephone Numbers”

  1. My father received a pension for his work in Palestine during the British mandate before 1948 until his death in 1985.My mother never received her allowance since.How can she get any money?

    1. Hey Sharif.
      I really think you need to give DWP a call, and check it with them.
      Good Luck!

  2. My mother never received pension from the British government after my father’s death in 1985.He worked for the UK in Palestine until 1948.How can she get her pension?

  3. I cannot get to the Post Office any longer to collect state pensions and pension credits for my husband and myself. How can I get these payment sent directly to our bank please?

  4. I filled the forms in for medical for esa, it took 20 months b4 I had a medical, now it’s been 3 months and still had no reply to the out come. How long do you usually have to wait for a reply?
    thank you, and very nice website with helpful information.

  5. Would like to know why a woman who has cervical cancer for the second time and is suffering extreme pain and is I’ll has to go out in the cold and wet to see a job advisor when it’s obvious she is unable to work or go on courses its cruel and degrading

  6. Hi!!!
    Dear,
    So many things can do is just say thank you about the service receive from the advice to the Local job centre. So do you remember the last service social is DSS so to day many people go wrong because the benefit note help for finish weekly no the good life in the home no gas no electricity and no food but no happy
    Try to complete very quick from tjhe new relation social from the charity activity and more benefit from the weekly like say the people must be back from the activity education and to programmed education for 3 years because any service is true so can you trust for live again from the benefit government for adult looking good life in England.

  7. Hi,
    passed away recently and used to receive an allowance of about £100.00. Is survived by my aunt who is now in India. Could get her allowance. Is there an e-mail for support ?

  8. Dear Sir/Madam, I regretfully have to write to you to lodge my complaint. Due to us not being able to remain living in the UK, we had no choice but to move abroad, Because we no longer reside in the UK, we are being penalised in claiming.

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