Northern Rock Asset Management Telephone Numbers

The Northern Rock Asset Management, or “NRAM” contact numbers we found and researched through this page:
www.n-ram.co.uk/site-services/contact-us and through diffrent other online resources. Here is the complete NRAM contact number list:

Helpline UK Contact Numbers International Contact Numbers
Northern Rock Asset Management Customer Service 0330 159 9610 +44 330 159 9610
Financial Difficulties 0330 159 1926 +44 330 159 1926
Difficulty Affecting Mortgage 0330 159 4850 +44 330 159 4850
Northern Rock Asset Management Payment Line 0330 332 0080 +44 330 332 0080
Confirm Direct Debit Set Up 0330 159 4850 +44 330 159 4850
Commercial Mortgage Queries 0330 159 1928 +44 330 159 1928
NRAM Intermediary Support Unit 0330 159 9629 +44 330 159 9629
UKAR Press Office 07909 213 772 +44 7909 213 772
Cardif Pinnacle Team For PPI Queries 0208 207 9000 +44 208 207 9000
Cardif Pinnacle Team For PPI Claims 0344 543 1163 +44 344 543 1163
Complaint About Mortgage/ PPI Policy 0330 1599 610 +44 330 1599 610
Complaint About Loans 0330 159 9626 +44 330 159 9626
Any Other Complaint 0800 001 5262

or

0330 332 0971

+44 800 001 5262

or

+44 330 332 0971

Landmark Mortgages Contact Number For Queries 0330 159 7152 +44 330 159 7152
Landmark Mortgages Contact Number For Any Issues 0330 159 7141 +44 330 159 7141
Landmark Mortgages -Any Complaint Other Than Mortgage 0330 159 7157 +44 330 159 7157
Landmark Mortgages-For Different Formats Like Braille 0330 159 9626 +44 330 159 9626
Whistletree Queries Contact Number 0330 159 6612 +44 330 159 6612
Whistletree  Difficulty In Payment 0330 159 6601 +44 330 159 6601
Whistletree- Complaints 0330 159 6615 +44 330 159 6615
Marlin Financial Services- If Customers With DMC 0333 123 0250 +44 333 123 0250
Marlin Financial Services- Other Customers 0333 123 9999 +44 333 123 9999
OneSavings Bank- Enquiries 0333 003 7220 +44 333 003 7220
OneSavings Bank- Collections 0333 003 7229 +44 333 003 7229
National Debtline 0808 808 4000 +44 808 808 4000
Money Advice Service 0800 138 7777 +44 800 138 7777
Step Change 0800 138 1111 +44 800 138 1111

Northern Rock Asset Management is a British asset holding and management company, offering the mortgage services in the United Kingdom. The company’ vision is to provide assistance as required for a more financially secure future. The customer representative can be contacted at 0330 159 9610.

Northern Rock Asset Management Address

If you prefer to write, you can send in your requests via post at the following Northern rock asset management address and should mention your contact details as well so that you are responded back as soon as possible. The department name has to be clearly mentioned so that the letter is sent to the right place, like in this case, mortgage section.

NRAM Mortgage Operations, PO Box 625, Durham, DH1 9JJ

Northern Rock Asset Management Contact

nram contact information

For all your enquiries, you can call the Northern rock asset management contact number 0330 159 9610. If you are calling from abroad, you need to dial the Northern rock asset management contact number UK 00 44 330 159 9610 from Mon – Fri 8.30am – 6pm. If you are facing any financial difficulties, you can speak to the advisors on the Northern rock asset management phone number 0330 159 1926.

Northern Rock Asset Management Mortgages

If you have queries for the existing mortgage, you can contact the Northern rock asset management services by dialing the Northern rock asset management mortgages contact number 0330 159 9610. The phone lines are open from Mon – Fri 8.30am – 6.00pm. If you are facing any trouble, and that can also affect the mortgage, then you can call the Northern rock asset management contact number 0330 159 4850. The phone lines are open from Mon – Fri 8.00am – 8.00pm and Sat 9.00am – 1.00pm

Northern Rock Asset Management Mortgage Payments

You can contact the team to make your monthly mortgage payment by calling the Northern rock asset management payment line 0330 332 0080. The phone lines are open for 24 hours, 7 days. If you would want to set up a direct debit on the account, you can call the Northern rock asset management phone number 0330 159 9610. If at any time you need to confirm that if the direct debit payment has been deducted, you can check by calling the Northern rock asset management phone number 0330 159 4850. If you have enquiries for any other payment options, like via online transfer or standing order or in branch, you can call the Northern rock asset management phone number 0330 159 9610.

Northern Rock Asset Management Commercial Mortgages Contact

For the commercial mortgages enquiries, you can contact the Northern rock asset management relationship manager by calling the Northern rock asset management commercial mortgages contact number 0330 159 1928 or you can visit the page http://www.n-ram.co.uk/landlords/support-for-portfolio-landlords for the information. For any kind of payment difficulties and if you have two or more buy to let mortgages, then you can  contact the Northern rock asset management commercial buy to let team on the Northern rock asset management phone number 0330 159 1928

Northern Rock Asset Management Commercial Team Correspondence

If you want to contact the NRAM commercial team, you can send in the mail at the following address

NRAM Commercial Lending, North of England House, 1 Grayling House, Doxford International Business Park, Sunderland, SR3 3BF

Mortgage Intermediaries

For any enquiries, you can visit the page http://www.n-ram.co.uk/mortgage-intermediaries/frequently-asked-questions or can call the Northern rock asset management mortgage intermediary support unit on the Northern rock asset management number 0330 159 9629 from Mon-Fri 9am-5pm.

Northern Rock Asset Management Loans

You need to contact Marlin Financial Services for the loan queries. If you are with a debt management company (DMC), then you can call the Northern Rock Asset Management loans number 0333 123 0250 from Monday to Friday 8am-5pm and for all other customers, the contact number is 0333 123 9999 from Monday to Friday 8am-8pm, and Saturday 9am-1pm. If the loans was transferred to OneSavings Bank, you can call the number 0333 003 7220 from Mon-Fri 9am-5pm for the queries and you can contact the collections team at 0333 003 7229 from Mon-Fri 8am-8pm and sat 8am-2pm.

Northern Rock Asset Management Subject Access Request

If you want to know the information which the NRAM hold for you, then you can send the request in post to the NRAM subject access request team at the above Northern rock asset management address

Northern Rock Asset Management Media Centre

For all the media enquires, you can contact the UKAR Press Office directly on the Northern Rock Asset Management media centre phone number 07909 213 772 from Mon-Fri 9am-5pm

NRAM PPI (Payment Protection Insurance)

If your payment protection insurance policy is before 1 January 2010 and have a query about your policy, you can contact the Cardif Pinnacle team at the phone number 0208 207 9000. The phone lines are open from Mon-Fri 8:30am – 6pm. The phone number is same for the mortgages, personal secured loan and unsecured loan ppi. To make the claims, you can contact the Cardif Pinnacle team at the Northern Rock Asset Management PPI phone number 0344 543 1163 from Mon-Fri 8:30am – 6pm. The phone number is same for the mortgages, personal secured loan and unsecured loan ppi.

NRAM Complaints

The company has a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. If the complaints are regarding the mortgage services, you can call the Northern rock asset management telephone number 0330 1599 610. The phone lines are open from Mon-Fri 8.30am- 6pm. For any other issues, you can contact the Northern rock asset management customer services by dialing the Northern rock asset management telephone number 0800 001 5262 or 0330 332 0971 from Mon-Fri 9am-5pm.

Alternatively, you can also fill in the Northern rock asset management complaint form via the page http://www.n-ram.co.uk/site-services/complaints/complaint-form . The complaints can also be sent by post at the below mentioned address and the Northern rock asset management customer relations team will make all possible efforts to reply back as early as possible.

Customer Relations, NRAM, PO Box 625, Durham, DH1 9JJ

If you have any complaint regarding a PPI policy sold before 14 January 2005, you can either call the Northern rock asset management telephone number 0330 1599 610 or send in a post at the address:

NRAM Customer Operations, PO Box 624, Durham, DH1 9JH

If the complaint is regarding the loans department, you can contact the Northern Rock Asset Management customer relations team on 0330 159 9626 from Mon-Fri 8:30am-6pm or via email at Northern rock asset management email address [email protected]  or in writing to the above Northern rock asset management address. For the disable customers who require the response in some other format like large prints or audio, Braille, they can contact the Northern rock asset management disability awareness team at the above mentioned address or the telephone number 0330 1599 610.

You also have an option to contact the team via the online form at the link http://www.n-ram.co.uk/site-services/accessibility/online-form

If you are unhappy with the given response, you have the right to refer your complaint to the Financial Ombudsman Service. You can contact the Financial Ombudsman Service by either writing to them at the following address:

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR or over the phone by dialing the number 0800 023 4567 or 0300 123 9123or by visiting their official website http://financial-ombudsman.org.uk

Landmark Mortgages Contact

If the mortgage has been transferred to the Landmark Mortgages, you can check the following contact details for reference:

For all general enquiries, you can call the phone number 0330 159 7152 from Mon-Fri 8.30am – 6.00pm. If you face any kind of difficulty, you can call the number 0330 159 7141from Mon-Fri 8am-8pm and Sat 9am-1pm. If you prefer to write, you can contact at the below mentioned address

Landmark Mortgages, PO Box 656, Durham, DH1 9LY

For any mortgage related complaint, can call the phone number 0330 159 7152 from Mon-Fri 8.30am – 6.00pm and for any other issue, you can contact at 0330 159 7157 from Mon-Fri 9am-5pm. If you are seeking response in any other format like braille, large print, or audio, you can dial the phone number 0330 159 9626 from Mon-Fri 9am-5pm. More: http://www.n-ram.co.uk/homeowners/whistletree-landmark/landmark-mortgage-faqs

Whistletree Contacts

For the enquiries regarding mortgage, you can call the phone number 0330 159 6612 from Mon-Fri 8.30am – 6.00pm. If you find any kind of difficulty while making the payments, you can dial the number 0330 159 6601. The phone lines are open from Mon-Fri 8am-8pm and Sat 9am-1pm. If you have any media related queries, you can send the request via email at [email protected] . If you have any complaints regarding the services, you can call the phone number 0330 159 6615 from Mon-Fri 8.30am – 6.00pm or can post the letter at the address:

Whistletree, PO Box 655, Durham, DH1 9LX

More through this page:
http://www.n-ram.co.uk/homeowners/whistletree-landmark/whistletree-faqs

Northern Rock Asset Management Personal Support

You can refer to the contact details of various experts in case you are looking for an independent party for advice, as described below-

  • National Debtline– you can call at 0808 808 4000 from Monday to Friday 9am to 8pm and Saturday 9.30am to 1pm
  • Money Advice Service-you can call their free phone number 0800 138 7777 from Monday to Friday 8am to 8pm and Saturday 9am to 1pm
  • Step Change– you can dial their helpline number 0800 138 1111 from Monday to Friday 8am to 8pm and Saturday 8am to 4pm

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