Orange Customer Service, Complaints and Contact Phone Numbers

For Orange customer service you can use this free number 0800 05 10 10  or find more numbers scrolling down or use our signposting service number: 0843 837 5455 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “Orange Number” on your phone, but remember- this is call connection service and is costing you the above charges.


Orange UK provides Mobile, landline & broadband services to its business as well as domestic customers. It is offering various price plans for their customers that enable them to connect with each other through phones, data sharing & texts. The price plans of Orange are named after animals such as Canary, Dolphin, Panther and Raccoon. The customer can visit the site to get more details of Orange. The contact numbers of Orange mobile can also be assessed through this website. Orange contact center jobs are available for 365 days in a year with the aim of delivering richer experiences to their employees & maintain strong relationships with them.

Orange Customer services

As we all know every person today is connected with each other through mobile, internet service etc. & it is very important to survive in this fast life. Orange offers mobile services that connect various persons whether they are at home, office or outside town. Its customer desk is offering excellent & faster services for customers. Orange customer service address where you can contact is:

PO Box 10,
Bristol, BS32 4BQ

The timings for contacting customer service are between 8 am to 8 pm on weekdays and 8 am to 6 pm on weekends. Orange can be contacted through email also using Orange customer service email address [email protected] .

Orange customer service number (from any other phone) to make a call at customer desk is 0044 797 310 0150. The customer can also make a call from Orange mobile at Orange customer contact number free by dialing 150. These numbers are to make queries related to mobile & home broad band and also for making monthly payments.

For queries related to “pay as you go” call on 450 at Orange customer contact from Orange mobile. This number is not free; you will be charged 25p per call if call is made before 8 pm during weekdays & before 6 pm on weekends. If you make a call after standard timings you will be charged 50p per call. Orange customer service number (from any other phone) for “Pay as you go” queries is 0044 797 310 0450 & for home broadband queries it is 07973 100 450. If you want to talk to orange customer service representative for general queries you are required to make a call on orange customer service UK landline numbers 07973 100 450.

Orange contact us email address is [email protected] & Orange contact us UK landline number is 07973 100 450.

Orange also offers text message services under which you will send a particular code to 150. You can check you balance by sending a text message “BA”. The code for checking bills & payments is “BILL”. For upgrading your phone, the code is “UP”. You can also check you unbilled amount by sending a text message “USAGE”. For checking the subscribed plan the code is “PLAN” & for necessary assistance sends a text message “HELP”.

Orange complaint services

If you are not satisfied with the mobile services of Orange you can easily make a complaint by calling at Orange complaint department phone number 0044 800 956 6060 (service available from 8 am to 8 pm). For making complaints related to broadband services call at 0044 800 956 6059 (service available between 08:30 am to 8 pm).
<blockquoteclass=”twitter-tweet” lang=”he”>

@EEComplaints :Promised to send engineer 3 times and never showed up. Daughter has recorded their promise -we are taking them to court

— amanda jayne thomas (@mollymandy47) דצמבר 17, 2015

The customer service representative can be contacted for filing a complaint regarding other services of the orange, by making a call at 0044 808 121 3333. You can also fill a complaint form which will be responded within 72 hours for filing a complaint. The complaint can also be made through email at orange complaint email address: [email protected] or [email protected].

Phone Upgrade services of orange

EE orange phone upgradesFor availing phone upgrade services of Orange you need to check your eligibility first. You can check your eligibility by logging in to the registered account with Orange or by sending a text message “UP” to 150. In case you have not paid any debt related to your phone plan you cannot upgrade your phone as eligibility criteria is not satisfied.

If you have less than 45 days to go until the renewal date of the contract, you have the option to upgrade. You can also avail early upgradation service even if eligibility criteria of free upgradation service are not satisfied. For availing early upgradation service following are the qualifications:

  • SIM-only customers with 12, 18 or 24 month plan or any customer with any monthly plan
  • Contract period is of more than 6 months & more than 45 days are left before the renewal date of contract.

However, if you are a business customer or mobile broadband customer or have any pending payment in any Orange plan, you are not eligible for early upgradation. If you have more than 60 days pending before the renewal date of contract, you have the option to buy a new sim to switch to 4GEE plan. For getting this service your phone must be 4G compatible. The fee charged after switching shall not be less than existing contract monthly fee.

Cancel  Early Upgradation

If you wish to cancel the early upgradation option you need to inform Orange within 14 days of applying for this service. For cancelling the contract you are required to make a call at 150 (for pay monthly phone), at 450 (for pay as you go phone) from Orange mobile phone. If you want to make a call from any other phone call at Orange phone number to cancel contract: 0044 800 0790 103.

Orange phone number for upgrade service is 01325 395911 or 01325 395852. You have the option to switch to other Orange price plan provided contract value is higher than earlier one & your elapsed current contract period is more than 3 months.

Procedure for Unlocking device

Orange also provides unlocking device service for their customers. You are required to make a call on 150 from your Orange mobile. A fee of 8.99 pounds (including VAT) shall be charged for unlocking device. The time period taken by Orange services for unlocking device is 10 days. In case you do not have your device code, time period will be more than 10 days because Orange customer service may contact your manufacturer first to get the device code. You will be informed through text message in this situation.

Is it Fast?

Unlocking device service can be availed immediately by the customers who are “Pay as you go” or “SIM only”. For other customers who are on “Pay monthly”, 6 months contract period eligibility is required.
For unlocking requests of Apple & Samsung phones, a link will be send by Orange services mentioning unlocking instructions. If number provided to Orange which is attached with the device is not in use, message will be sent to alternate number.

Billing contact numbers at orange

You can make payment to Orange against bills using phone service. For making bill payment using Orange phone you are required to make a call at 150. Orange contact number to pay bill from any other phone is 0044 7973 100 150. If you face any difficulty while paying you bill, you can talk to customer service representative of Orange by calling at following numbers:

  • Call at Orange phone number from Orange mobile 178
  • Call at 0044 7973 100 178 (Orange phone number from landline or any other phone). Call charges will vary based on the phone service provider used for making a call.

Registration service phone number

For getting registered with orange, you are required to make a call at Orange contact number free from any other phone: 0044 800 079 2222.

Activation of Sim card phone numbers

Take a sim card from Orange mobile services and register or activated first by making a call at Orange phone number for activate sim: 0044 800 079 0006. No extra charges charged as it is a toll-free number.

Following are the contact numbers for various other services of Orange mobile

If call is to be made from Orange mobile:

  • For complaining about faults call at 151
  • For billing services call at 152
  • For data support services call at 156
  • For roaming support services call at 159
  • For registration services call at 180
  • For Orange wildfire customer services call at 435

If call is made from any other phone:

  • For complaining about faults call at 0044 797 310 0151
  • For billing services call at 0044 797 310 0152
  • For data support services call at 0044 797 310 0156
  • For roaming support services call at 0044 797 310 0159
  • For registration services call at 0044 797 310 0180
  • For Orange wildfire customer services call at 0044 797 310 0435