British Airways UK

For British Airways customer service you can use 0344 493 0787 or our signposting service number: 0843 837 5401 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “BA Number” on your phone, but remember- this is call connection service and is costing you the above charges.


contact british airways

  • British Airways customer service contact support number, main helpdesk and customer care number:
    0344 493 0787
  • British Airways contact from abroad number:
    0344 493 0747
  • British Airways booking number Helpline
    0800 727 800
  • British Airways hire car, hotline and delayed baggage number (UK)
    0344 493 0785
  • British Airways travel booking contact number 24 hours
    0344 493 0765
  • British Airways flight Status check
    0344 493 0777


British Airways Customer Service


If You have any query regarding services provided by British Airways, you can contact at following mentioned British Airways Customer service Address. While writing your query, always mention your contact number so as to enable them to respond to your query on time.

British Airways Customer Service Adress:

British Airways
Customer Relations (S506)
PO Box 1126
Uxbridge UB8 9XS
United Kingdom

If you want to contact Head office of British Airways for resolving your queries or for filing a complaint, you can write a letter and send it to British Airways Customer Helpline address. Please mention your contact information while sending a mail as it will help them to contact you for providing adequate solution to your problem.

British Airways Head Office Adress

British Airways Plc.
PO Box 365
Harmondsworth UB7 0GB,
United Kingdom

British Airways Customer Care Phone Numbers

  • If the customers have to make a fresh booking for flights, hotels, cars, they can contact at British Airways contact support 0344 493 0787  and select option 2, available daily from 07:30- 22:00 (calls are charged at 7 pence per minute)
  • If any changes have to made in the existing booking of flight, the British Airways contact number is 0344 493 0787 option 1, Daily from 06:00-20:00 (calls are at local rate)
  • If the customer has a hearing or speech impairment the contact number is 0344 493 0787 (Minicom) Daily from 06:00-20:00
  • The customers are given timely and frequent updates regarding the delay of any aircraft. The information becomes available on website and the telephone reservation system.
  • You may also cancel a reservation made through the British Airways call center within 24 hours of ticketing for a full refund by calling the British Airways call center at 800-AIRWAYS provided travel is one week or more from the date of purchase. The 24 hour deadline can be extended up to 48 hours if the call center is closed when you first call.

British Airways contact from abroad numbers

British Airways contact from abroad numbers 0344 493 0747 and +44 191 4907901 (outside the UK) can be used for enquiries related to managing the executive club account, making changes in the existing bookings, refund requests, regarding seats and extra baggage, for baggage claim, airport or website information

British Airways customer care telephone number and contact details

  • If the customers need to contact for making any changes to an existing hotel or car bookings made; or if refund to be claimed for flight, car or hotel bookings, then they can contact at British Airways customer care number 0344 493 0787 option 1 (calls charged at local rate) daily from 07:30-20:00
  • For enquiries about group travel bookings, the British Airways contact details are 0344 493 0765, accessible from Monday to Friday, from 08:30-17:00. If calling from Republic of Ireland the number is 015 319 039 between 08:30 – 17:00 Monday to Friday except bank holidays
  • Using the link the customers can select their country from the drop down menu and get the contact details of the respective offices all over the world.
  • The time schedule is available at with a complete listing of all scheduled flights operating under BA flight numbers.
  • For any airport information, this link can be used select the respective airport and get the information as required about the airport services, cafes, restaurants, lounges available and shopping services
  • Under the website, the customers have been given option of Manage My Booking which is a self-service online initiative to do all the transactions online and thus saving time.
  • Refund of tickets: Refunds for electronic tickets can be obtained by contacting the reservations department or through the Refund section on our web site at any other requests can be sent to the following address-

British Airways Customer Relations (S506)

PO Box 5619
Suffolk CO10 2PG
United Kingdom

It should be noted that the Refunds for credit card purchases will be made only to the credit card account.

British Airways Baggage Claim

  • You need to fill up the Baggage Claim Form from the link to claim for the bags which are missing. Once filled up, it is sent to the British Airways Customer Relations department who will process further. The quick way is to scan all the documents required with the said form and get uploaded on the website, otherwise mailed to the above mentioned address
  • Mostly baggages get to the owners within 72 hours. When the baggage is found out it is returned at the mentioned address without any service fee but with restriction in some countries
  • You can also get in touch with Bag port UK at these run their services at Bristol International Airport, London Luton Airport, London Stansted Airport, London Heathrow Airport and Leeds-Bradford International Airport to offer services such as Baggage Trolley Management, Baggage Wrapping and Weighing

British Airways Billing Information

The customer can get a receipt of the travel within the last twelve months by filling up the form from the link  and you can check all the booking terms  and conditions at

British Airways other Contact Pages

British Airways Contact Numbers, Toll-Free, Geographic Number

  • British Airways Geographic number is: 01914907900. This number is free calling from a mobile phone or landline and is also available when calling from abroad.
  • British Airways toll free number is 1-800-AIRWAYS, 1-800-247-9297 for reservations,
  • 1-800-403-0882 for online support
  • 1-800-828-8144 for baggage claims
  • 1-800-452-1201 for executive club reservations
  • 1-800-654-6150 for group reservations
  • 1-800-955-2748 for executive club services
  • 1-877-4-A-VACATION, 1-877-428-2284 for holidays
  • British Airways 24 hrs helpline number is 18601803592

British Airways customer complaints helpdesk number

  • For any complaints about the services of the airlines, or some other reason the customer can contact at the British Airways helpdesk at 0344 493 0787 option 3, then followed by option 2 from Monday to Friday between 08:00-18:30, Saturday 09:00-17:00 and Sunday from 09:00-17:00 for a call back only
  • You can also mail in your complaint to the above mentioned contact address or email at the airline would get in touch as soon as possible
  • The complaints can also be posted at

Helpful Links