For Thames Water customer service you can use 0800 980 8800 FREE NUMBER! or try using our signposting service number: 0843 837 5513 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “Thames Water Phone Number” on your phone, but remember- this is call connection service and is costing you the above charges.

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Another Thames Water direct number is: 0179 356 6421

Thames Water ltd is a public water supplier and a company that carries out waste water treatment process in the United Kingdom. They provide top quality service to their customers and are always ready to assist their customers whenever they require help regarding their service. You can contact the Thames Water customer service department by calling on their contact numbers. It is advised that the customers keep their account number ready with them while contacting the customer service centre.  Apart from that you can also write an email to them or contact them by sending a letter to their postal address.

Thames Water Customer Service Address

A customer can write a letter to the Thames Water customer enquiries department mentioning their query or complaint and send it to the following Thames Water customer services address:

Thames Water
PO Box 286
Swindon
SN38 2RA

Please mention your account numbers and your contact details so that the Thames water customer relations department can reach out to you as soon as they come up with a solution.

If you are not satisfied with the services of Thames Water, you can file a complaint by writing a letter and sending it to the Thames Water customer complaints address given below:

Complaints resolution team
Thames Water
PO BOX 436
Swindon
SN38 1TU

• Thames Water Official Website Page
  http://www.thameswater.co.uk
• Thames Water Online Registration Page
  http://www.thameswater.co.uk/your-account/18205.htm
• Thames Water Online Login Page
  https://my.thameswater.co.uk/cps/rde/xchg/account/hs.xsl/login.htm
• Thames Water Official Facebook page
  https://www.facebook.com/thameswater
• Thames Water Official Twitter Page
  http://twitter.com/thameswater
• Thames Water Official You tube Page
  https://www.youtube.com/user/thameswaterofficial
• Thames Water Official LinkedIn Page
  https://www.linkedin.com/company/thames-water
• Thames Water Mobile Website
  http://www.thameswater.co.uk/mobile/

Thames Water Contact Customer Service And Bill Assistance Numbers

Customers can call on the Thames Water customer care number in case they need any assistance or advice regarding any of the service provided by the company.

• If you require assistance regarding bill payment or your account with the company you can call on the Thames Water customer service phone numbers. You can set up direct debit, get help paying your bill, update your bills and update your details by calling on this helpline number. The Thames Water contact number fre is 0800 980 8800 for customers calling from UK and +44 1793 566 421 for those calling from abroad. The lines are open from 8am to 8pm between Monday and Friday, 8am to 6pm on Saturday and remains closed on Sunday and bank holidays.
• If you require assistance regarding your water supply, you can call on the Thames Water 24 hour helpline free number 0800 316 9800 and discuss your query with a team member. You can discuss about water pressure, latest news from your area, water quality and hardness and also ask for a plumber by calling on the provided number. You can receive useful advice from experts when facing the no water/low pressure issue at this link http://www.thameswater.co.uk/help-and-advice/6729.htm.

Thames Water 24 Hour Emergency Number

For customers seeking information regarding their drains and supply can call on the Thames water 24 hour emergency free number 0800 316 9800. By calling on this number, customers can talk to a Thames Water emergency team member and discuss on topics like Sewage and wastewater flooding, Backed up drains and Bin It service. You can receive useful advice from experts when facing issues related to drain and sewer at this link http://www.thameswater.co.uk/help-and-advice/12954.htm.

Thames Water Contact Number Moving Home

If you are moving home and you want to check the services in the new area, register as a new customer, close your account or any other service, you can call on the Thames Water contact number moving home line  free phone 0800 980 8800 for customers calling from UK and +44 1793 566 421 for those calling from abroad. The Thames Water helpline numbers are open from 8am to 8pm between Monday and Friday, 8am to 6pm on Saturday and remains closed on Sunday and bank holidays.

Thames Water Customer Helpline and Meter Reading Number

• Customers can request a water meter for their home, get help in finding and reading their meter, submit their meter reading or discuss any other issues regarding the meter readings by calling on the Thames Water customer helpline free number 0800 980 8800 for customers calling from UK and +44 1793 566 421 for those calling from abroad. The Thames Water customer service telephone number is open from 8am to 8pm between Monday and Friday, 8am to 6pm on Saturday and remains closed on Sunday and bank holidays. You can also request for a water meter online by filling up the form provided at this link https://my.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/15749.htm . The Thames water public relations department will contact you on your mentioned contact details.
• Customers wanting to enquire about water supply and waste water services can call on Thames Water 24 hour helpline free call 0800 316 9800. New customer enquiries, extra care services and supplier enquires can be made free from charge at 0800 980 8800 for customers calling from UK and +44 1793 566 421 for those calling from abroad. The lines are open from 8am to 8pm between Monday and Friday, 8am to 6pm on Saturday and remains closed on Sunday and bank holidays.
• All calls made to 0800 numbers are free of cost made from UK landlines. Charges for calls made from abroad vary from service provider to service provider.
• Apart from all the Thames Water contact centre numbers provided above, customers can also report their non-urgent enquiries by filling an online enquiry form given at this link https://customerhelp.thameswater.co.uk/app/ask . The Thames Water contact centre members will reach out to you as soon as they have a solution to your problem.
• You can also ask your question online at this link http://www.thameswater.co.uk/16266.htm by typing your question in ‘Ask us a question’ box and then get real time response.

Helpline Number For Customers With Hearing Problems

• People who have hearing disabilities can dial free 0800 316 6899 from their text phone and receive Thames Water customer help from the team members. Over this Thames Water customer helpline, you can discuss about the Billing and current account and also the new plans offered if you are moving home. This Thames Water customer service phone number is available for full 24 hours.
• Those who want to make enquiries about water supply and wastewater services can dial free 0800 316 9898 from their text phone and speak to an executive to discuss their problems. This Thames Water customer service contact number is open for full 24 hours of the day.

Thames Water Emergency Service And Contact Support Telephone Numbers

If there has been a burst or a leak in your area, please immediately take all the safety measures provided at this link http://www.thameswater.co.uk/help-and-advice/9778.htm and then call on the Thames water emergency free number 0800 714 614 to report the emergency. People with hearing disabilities can dial free 0800 316 9898 from their text phone to report the leak or burst. Apart from this you can also report a leak online at this link https://my.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/15461.htm and then the company will provide you with their expert plumbers.

Please note that your calls may be monitored or recorded for service quality, or training purposes.

Thames Water Customer Complaints Numbers

All customers can provide their feedback of the services provided by the company to the Thames Water customer relations department in a number of ways.

Customers can call on the Thames Water complaints free number 0800 0093 988 between 9am and 5pm from Monday to Friday to report their complaints.

You can also request a call back from the Thames Water complaints department by filling the online form given at this link https://my.thameswater.co.uk/dynamic/cps/rde/xchg/corp/hs.xsl/18815.htm .

Customers can also get in touch with the Thames Water customer service complaints by writing an email and sending it to the Thames Water complaints email address [email protected] .

If your issue isn’t resolved within time or you are not satisfied with the solution provided to you, please call free on 0800 0093 988 anytime between 9am and 5am from Monday to Friday and request for an independent review of your case.

Additionally, you can take your complaint further to Consumer Council of Water by calling on 0207 931 8502 or by visiting their website http://ccwater.custhelp.com/app/answers/detail/a_id/417/kw/complain . Their customer complaints lines are open from 9am to 5pm, Monday to Friday and are closed at weekends and on bank holidays. Please note that Consumer Council of Water takes up complaints only after Thames Water has been provided with enough time to deal with the complaint themselves.

Alternatively, you can also take your complaints to the Water Redress Schemes who solve disputes amongst customers and water providing companies. You can make a complaint by calling on 0207 520 3801, by visiting their website http://www.watrs.org/ or by writing an email and sending it to their email address [email protected] . When the Water Redress Schemes takes up a complaint they solve it independently without any involvement from Thames Water. The service provided by Water Redress Schemes is absolutely free of charge.

Eon Customer Service Number:
0345 052 0000
Call This Number and Save it Under “Eon Number”.

 

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Eonenergy is a gas and power energy supplier for home or business that operates in the United Kingdom. With the efficient customer services and the supplies, the company has become one of the top energy companies in the UK. They have a proper procedure to solve all the queries raised and the users can easily reach to the customer care by calling on the Eonenergy customer service number. The company has always kept its vision to achieve maximum customer satisfaction. It is coming up with Warm Home Discount to help the customers to reduce their energy bills like the pensionable people or those in fuel poverty. For better support, Eonenergy provides emergency helpline numbers that are available for 24 hours.

Eonenergy Customer Service Address

Along with the helpline numbers, the customers are also given an option to mail in their feedback or queries on the below mentioned Eonenergy customer care address-

Business customer service
E.ON energy solutions Limited,
P O Box 2010, NG1 9GQ

The postal method can also be used for filing complaints. If the customers wish to mail their complaints, they can use the following Eonenergy complaint postal address

Customer Service Centre
E.ON, PO Box 7750
Nottingham NG1 6WR

Along with letter of complaint, mention your contact details so that the customer complaints department can reach out to you as soon as they come up with a solution.

• Eonenergy Official Website Page
  https://www.eonenergy.com/for-your-home
• Eonenergy Online Registration Page
  https://www.eonenergy.com/for-your-home/your-account/register
  Eonenergy Online Login Page
  https://www.eonenergy.com/for-your-home/your-account
• Eonenergy Official Face book Page
  https://www.facebook.com/EonEnergyUk
• Eonenergy Official Twitter Account
  https://twitter.com/eonhelp
• Eonenergy Official YouTube Channel
  https://www.youtube.com/user/talkingenergy
• Eonenergy Official LinkedIn Page
  https://www.linkedin.com/company/e-on-uk
• Eonenergy IOS App Page
  https://itunes.apple.com/gb/app/e.on-energy/id419138163?mt=8
• Eonenergy Android App Page
  https://play.google.com/store/apps/details?id=com.grppl.android.shell.CMBeon2&feature=search_result
• Eonenergy Customer Service

Providing best services to the customers has always been a priority for Eonenergy and this is proved by winning the Overall Customer Satisfaction in the uSwitch Energy Awards in 2012 and 2013.

Eonenergy  Bill Payment Number and Meter Readings

• The users can call at Eonenergy customer service phone number 0345 052 0000 for the bill enquiries and meter readings, their account information and for other support services.
• If you have a prepayment meter, you can reach Eonenergy customer service at 0345 303 3040 (option 2 for the gas account and 3 for electricity). The Eonenergy customer care team is accessible from 8am – 8pm Monday to Friday and 8am – 6pm on a Saturday.

Credit Meter?

For a credit meter, you can dial Eonenergy customer care center number 0345 303 3020. This contact number is also used when you have shifted your home and want to get the Eon services at the new address as well. Using the link https://www.eonenergy.com/for-your-home/your-account/moving-home-non-css you can also submit the information as needed.

Eonenergy Smart Metering Number

If it is a smart meter (a display inside your home) then you can contact Eonenergy smart metering team at 0345 366 5976.

If you have switched the services to Eonenergy from some other supplier, then you can call Eonenergy customer assistance number 0345 302 3473 for a prepayment meter and 0333 202 4610 or 03330 202 4662 for a credit meter. The team will provide all the required information about the meters, its tariff plans and advantages as per the usage.

 Eonenergy Helpline Numbers

• Eonenergy helpline number is 0800 051 1480. This number is available from 8am-6pm Monday to Friday for any of your concerns regarding the energy savings tips which we can use for cost efficiency.
• Eonenergy customer assistance services are also available to make the payments over the phone or to give meter readings or any queries regarding the bills. The customer care phone number is 0345 059 9905
•  Special services are given for people who have a disability or are chronically sick, blind or deaf. Deaf customers can contact Eonenergy customer service team at 0800 056 6560. Eonenergy helpline number to receive letters and bills in Braille is 0333 202 4674. The Eonenergy customer care executives are available from 8am-6pm Monday to Friday.
• If you are overseas and have any concerns, then the Eonenergy contact center is at +44 (0)115 843 4373
• For all the business enquiries, you can dial Eonenergy customer relations number 0333 202 4586. This number is open from 8am-6pm Monday to Friday.
• A team of heat specialists can also be reached at the Eonenergy contact number 0345 302 4312 or by email at [email protected]
• If you want to check on the available payment methods, dial 0345 302 4312 for the details
• For fixing any appointment like for the installation of the meters, the customers can contact Eonenergy customer service team at 0800 032 2409 or via online through twitter or facebook
• Please note that your call may be monitored or recorded for security, training or quality purposes.
• The customers can also fill up a form at https://www.eonenergy.com/for-your-business/small-to-medium-energy-users/contact-us regarding any of their concerns and queries and the Eonenergy customer relations department will respond back within 48 hours.
• The calls made to 0800 numbers are not always free when calling from a mobile. Hence 0345 numbers are now used so that if you are calling from a mobile or landline, you will be charged at local rates only.

Eonenergy Maintenance, Meter Reading & Repair Helpline Numbers

In the case of a faulty meter, the customers can contact Eonenergy meter reading at 0333 202 4606, available from Monday- Friday 8am-8pm, and Saturday 8am-6pm or can email at [email protected] with your contact information and the query raised.

For any information relating to the Safety and Maintenance Inspections and/or Repairs, you can contact Eonenergy home team service and repair team at 0345 052 0000 or can also write a mail at the following address-

The Warranty Group Services (Isle of Man) Limited,
The Aspen Building,
Floor 2, Vantage Point Business Village,
Mitcheldean, Gloucestershire, GL17 0AF

The customers with hearing or speech difficulties can text telephone on Eonenergy Maintenance and Repair helpline number 0345 052 0000 and if you wish to get the bills in large prints or Braille the number is 0345 052 0000. The maintenance team will put in their best efforts to resolve the matter

Eonenergy Emergency Contact Numbers

If there has been a gas explosion or any gas smell, you need to immediately contact the National Gas Emergency Helpline at 0800 111 999.

For gas safety advice you can call the Health and Safety Executive (HSE) on 0800 300 363. The HSE is the national independent regulator for health, safety and illness.

You can use the link https://www.eonenergy.com/for-your-business/small-to-medium-energy-users/help-and-support/emergencies/electricity-emergency-numbers for electricity emergencies.

For any power failures or want to report damage to the cables, you need to enter your post code in the desired field and the contact number will be displayed. The emergency helpline numbers are mentioned on the bills as per the area code.

If it s prepayment meter and it is in credit but is still not working then you can contact the Eonenergy helpline at 0345 303 3040. But if the meter is out of credit, then also the company doesn’t run you off. You can insert the key into the meter and £5 credit will be transferred to the account, which you can pay back later on. In case of any heating emergency, the support team can be contacted at 0345 302 4312.

All emergency contact numbers are open 24 Hours a Day, 7 Days a week and 365 days a year.

Eonenergy Customer Complaints

When the users have any complaint, they can surely raise the concern and Eonenergy customer service members take the needful steps to rectify it as soon as possible.

• The customers can contact the Eonenergy complaints team at 0345 303 4060 for their general issues. The number is open from 8am-6pm Monday to Friday. If the complaint is regarding the smart meter account, the Eonenergy customer complaint number would be 0345 366 5973
  Through your online account also, you can fill the form and submit it.
• The prepayment account customers can Eonenergy customer complaints department at 0345 303 3040.
• Deaf customers can Minicom on the Eonenergy helpline number 0800 056 6560 using the text phone.
• The customer care team put in their best efforts to resolve the matter. If not then they pass on the query to the resolution team.
• The resolution to the issues generally depends on the type of complaint. Mostly they are resolved within 2 days and the customers are informed in advance if the complaint will take longer to resolve.
• If you are not satisfied with the solution given, you can reach to the Citizens Advice helpline at 0345 404 0506 or can write to them by filling up a form at https://ssl.datamotion.com/form.aspx?co=3438&frm=energy&to=flareenergy.fromforms
  This can be done any time during the complaint process
• At any point if the complaint is not resolved for more than 8 weeks, then you can also contact to Ombudsman Services: Energy. They are an independent dispute resolution provider and are free to use. You can dial 0330 440 1624, or email [email protected] or mail to them at the following address-
  PO Box 966,
  Warrington, WA4 9DF.

The decision given by the Ombudsman Services that the customer accepts becomes binding on the company.

For EDF Energy customer service you can call: 0333 200 5100 find more numbers here: https://www.edfenergy.com/for-home/help-support/contact-us or use our signposting service number: 0843 837 5532 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “EDF  Phone Number” on your phone, but remember- this is call connection service and is costing you the above charges.

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EDF Energy is an energy and electricity provider for homes and business that functions in the United Kingdom. They are famous for providing great service quality and coming up with solutions when a customer makes a complaint. You can contact the EDF Energy customer centre by calling on the customer service numbers. It is suggested that when you make a call at their customer service center, always keep your account number ready. They have also provided email support to their customers for asking any query or filing a complaint. Not only this, you can also made sales enquiries and pay your bills using this service. Just fill up the information asked and click Submit at following EDF energy UK email address link https://www.edfenergy.com/for-home/help-support/contact

EDF Energy customer service address

Whenever a customer has a question, they can easily reach out to the EDF Energy customer care team by writing a letter and sending it to them on the given postal address:

EDF Energy
Freepost RRYZ-BGYG-JCXR
334 Outland Road
Plymouth
PL3 5TU

It is advised you mention your account number and contact details in the letter so that the EDF Energy customer service members can contact you as soon as they come up with a solution.

• EDF Energy Official Website page
  https://www.edfenergy.com/
• EDF Energy Online Registration page
  https://my.edfenergy.com/myaccount/register
• EDF Energy Online Login page
  https://my.edfenergy.com/user/login
• EDF Energy Official Facebook page
  http://www.facebook.com/edfenergy
• EDF Energy Official Twitter page
  http://www.twitter.com/edfenergy
• EDF Energy Official YouTube page
  http://www.youtube.com/EDFEnergy
• EDF Energy Official LinkedIn Page
  http://www.linkedin.com/company/edf-energy
• EDF Energy iOS App Download page
  https://itunes.apple.com/gb/app/edf-energy/id404849554?mt=8
• EDF Energy Android App Download page
  https://play.google.com/store/apps/details?id=com.edf.mobile&hl=en

EDF Energy Customer Service

You can receive all the assistance from the EDF Energy customer assistance team by calling on the provided EDF Energy contact numbers.

All existing customers of EDF Energy can contact the customer care department by calling them on 0113 820 7117 from a mobile. For general account enquiries existing customers can call the EDF Energy contact team free at 0800 056 7777 and talk to an EDF Energy customer care executive to discuss the matter. The EDF Energy contact line is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday.

EDF Energy helpline numbers

Existing customers trying to set up automatic monthly or quarterly payments or also called direct debits can call on EDF Energy helpline number 0800 096 2260. The automated 24 hour bill payment service and meter readings can be set up over the phone by calling the EDF Energy helpdesk free phone 0800 015 1736.

All the customers seeking independent debt advice from EDF Energy experts can call on the EDF Energy helpline free number 0808 156 6666 from a landline or 0300 330 0519 from a mobile.

EDF Energy customer relations team

If you need to enquire about the Pay As You Go service or the prepayment meter, you can make a call to the EDF Energy customer relations team free at 0800 015 1733.

EDF Energy customer care

In case your fixed tariff amount is ending and you need to refill it you can call the EDF Energy customer care department free number at 0800 096 7355 so that they can tell you about the process involved in refilling the card. You can talk to an EDF Energy customer care member from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday.

The EDF Energy priority service helpline number is 0800 269 450.

Hearing Disabilities ?

Customers with hearing disabilities can contact the EDF Energy assistance team by dialing free 0800 096 2929 from their text telephone. All the customers calling from abroad can contact the EDF Energy customer care team members at +44 (0)1138 207117.

All the calls made to numbers starting from 0800 are free of cost from BT landlines and UK mobile networks; however charges may vary from operator to operator in case of other companies.

The EDF Energy customer contact team can also be reached in the form of an email. Customers can fill up an online form provided at the company website where they are required to mention query, account number and other contact details. EDF Energy customer service members will reach back to you as soon as they come up with a solution.

Customers also have the option of doing a live chat with an EDF Energy customer service executive where they can discuss the matters in real time. The live chat can be one at this link https://server.lon.liveperson.net/hc/76720095/?cmd=file&file=visitorWantsToChat&site=76720095&visitor=1219301702967445&msessionkey=431713182560792678&siteContainer=STANDALONE&LEAppKey=f907f2d9acd64b7f8c00b83bed3c2822&SV!chat-button-name=chat-edf-energy-contactus-helpcentre&SV!chat-button-room=chat-edf-energy-contactus-helpcentre&referrer=(button%20dynamic-button:chat-edf-energy-contactus-helpcentre(Contact%20%7C%20Help%20and%20support%20for%20home%20customers%20%7C%20EDF%20Energy))%20https%3A//www.edfenergy.com/for-home/help-support/contact&visitor=1219301702967445&msessionkey=431713182560792678 .

EDF Energy tariff information for new customers

All the people looking to tie up with the brilliant energy and electricity services of EDF Energy can call the helpline number exclusively provided for new customers. These EDF Energy helpline numbers are 0113 820 7117 for landlines and 0800 096 4063 for mobiles. These EDF Energy contact numbers are open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday. All the customers looking to make enquiries about various plans of the EDF Energy services can call free on 0800 0565927. Further details about EDF Energy tariff plans can be found out at this link https://my.edfenergy.com/gas-electricity/our-energy-tariffs .

The call charges for all the calls made to numbers starting from 0800 are free if made from BT landlines and UK mobile networks; however charges may vary from operator to operator in case of other companies.

EDF Energy emergency helplines numbers

If you detect a gas leak or smell a gas please take all the safety measures and then call the National Gas Emergency service on 0800 111 999. If you smell gas or think you should be concerned about carbon monoxide issues immediately open up all the windows and doors and then extinguish any kind of naked flames present in your house, then call the National Gas Emergency Services.

In case of an electrical emergency immediately contact the service provider of your area. You can find the number at this link http://www.edfenergy.com/for-home/help-support/gas-electricity-emergency-contact. After that you should call on the EDF Energy emergency helpline free number 0800 096 9000.

In case you only have a general query and it is not an emergency, call on the general enquiry number.

All emergency contact numbers are open 24 Hours a Day, 7 Days a week.

EDF Energy contact numbers for business users

All general enquiries can be made at the EDF Energy customer service free number 0800 096 2255. Queries related to business sales can be solved by discussing the matter with EDF Energy customer relations team at 0800 015 9097. Business movers can be contacted at 0800 404 7413. All of these provided helpline numbers are open from 8 AM to 6 PM between Monday and Friday.

Business meter readings can be done by calling the 24 hour available helpline number 0800 404 7421.

Customers from abroad can make enquiries from the EDF Energy Business customer care team at +44 113 820 7118 from 8 AM to 6 PM between Monday and Friday.

The EDF Energy customer service phone number is 0800 056 7777 and the line is open from 8 AM to 8 PM between Monday and Friday and from 8 AM to 2 PM on Saturday.

EDF Energy Customer Complaints

If you need to file a complaint, you can contact the EDF Energy customer complaints department in a number of ways.

You can call the EDF Energy customer complaints resolution team at 0800 051 1643 from 8 AM to 5 PM between Monday and Friday.

You can also email your complaint to the EDF Energy Customer complaints manager email address [email protected]

You can also file a complaint in writing in the form of a letter and send it to

FREEPOST EDF ENERGY – COMPLAINTS RESOLUTION MANAGER

EDF Energy focuses to resolve your complaint within 5 days.

If you do not receive a response or are not satisfied with it you can contact the Energy Ombudsman Service by calling on 0330 440 1624 between Monday and Friday from 9 AM to 5 PM. An email can be sent to [email protected]. For further details visit their website [email protected]. You can even write a letter and send it to the following postal address

 Ombudsman Services: Energy,

 PO Box 966,

 Warrington,

 WA4 9DF

EDF energy moving home

In case you want to move your home, you need to inform EDF energy by calling on EDF energy my account home number 0044 800 015 4781 or alternatively you can complete EDF energy my account update form. Your details will be updated in your account within 72 hours and they will remain in your contact until you are properly settled. The form filling option is not available to all customers. You can call on EDF energy contact number 0044 800 056 7777 to know the details. The call can be made between 8am to 8pm from Monday to Friday and on Saturday between 8am to 2 pm.

For NPower customer service you can use this free number 0800 073 3000 or use our signposting service number: 0843 837 5482 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “NPower Number” on your phone, but remember- this is call connection service and is costing you the above charges.

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NPower is a gas and electricity energy supplier for home or business that operates in the United Kingdom. The quality of service provided by NPower is highly rated by its customers and they are known for coming up with quick solutions and answers whenever their customer arises with a query. You can reach out to the customer care of by calling on the NPower customer care number. They have proper complaint procedure that is very effective in resolving the queries of their customers.

NPower customer service address

You are provided with option to get assistance of NPower through mail service. If you need assistance of NPower customer care team, you can do so by writing a letter & sending it to NPower customer care address:

NPower
PO Box 177
Houghton le Spring
DH4 9AQ

You are required to add your personal contact details in letter posted so that the NPower customer service members can contact you on your mentioned address or contact number as soon as possible.

You can reach out to other useful locations by going through the addresses given at this link http://www.NPower.com/home/about-NPower/our-addresses/ .

The postal method can also be used for filing complaints with NPower. If you wish to make a complaint in writing you can do so by writing a letter and sending it to the following NPower complaint postal address:

NPower,
Customer Relations,
PO Box 177,
Houghton le spring,
DH4 9AQ

If you wish to make a complaint regarding boiler and central heating system in writing you can do so by writing a letter and sending it to the following postal address:

NPower hometeam,
Customer Relations,
PO Box 7760,
Burton on Trent,
Staffordshire,
DE14 9FX

Along with letter of complaint, mention your contact details and account number so that the customer complaints department can reach out to you as soon as they come up with a solution.

• NPower Official Website
  http://www.NPower.com/home/
• NPower Online Registration
  http://www.NPower.com/at_home/applications/atlas.web.registration/account.aspx
• NPower Online Login
  http://www.NPower.com/myNPower
• NPower Official Facebook Page
  https://www.facebook.com/NPowerofficial
• NPower Official Twitter Account
  https://twitter.com/NPowerhelp
• NPower Official Youtube Channel
  https://www.youtube.com/user/NPowerenergy
• NPower Official LinkedIn Page
  https://www.linkedin.com/company/rwe-NPower
• NPower iOS App
  https://itunes.apple.com/gb/app/NPower/id640469810?mt=8
• NPower Android App
  https://play.google.com/store/apps/details?id=com.NPower.app

NPower customer service

NPower customer assistance services are always ready to provide you necessary assistance.

For general enquiries you can contact the NPower customer care team free at 0800 073 3000 or 0330 100 3000. Visually Impaired customers can use their textphone and dial free number 0800 413 016 to talk to an NPower customer account representative. The NPower contact numbers are open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 6 PM on Saturday.

NPower Customer Assistance Number

If you require information about electricity and gas tariffs whether it be your due date, advice according to your tariffs you can call on the NPower customer assistance number 0800 316 9044 or 0330 100 8634.

NPower Contact Center

Customers requiring information about energy efficiency can call the NPower contact center free at 0800 02 22 20 for landlines or 0330 100 8620 for mobiles. These NPower helpline numbers are open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 6 PM on Saturday.

NPower Meter Reading

If you need to set up reminders for meter readings, you can easily contact the NPower meter reading team who automatically track your energy usage and tell it to you in the my account section on the official company website. You can register at this link http://www.NPower.com/at_home/applications/atlas.web.registration/account.aspx .

NPower Smart Metering Team Telephone Number

• If you are looking to install the new smart meters in your home or office you can contact the NPower smart metering team free on 0800 980 9907 where they will let you know of all the required information about smart meters, its benefits and its tariffs. This NPower smart metering helpline number is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 6 PM on Saturday.
• If you are tied with other service providers and are looking forward to switching to NPower then you can call on the NPower customer care center free number 0808 156 0056 where they will let you know about tariffs and you can also compare the prices. This NPower helpdesk number is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 6 PM on Saturday.
• Customers facing issues while managing their online account or wanting to know methods of making a payment or changing plans can call on the NPower customer service phone numbers  free and local rate: 0800 316 9331 or 0330 100 8601. It is advised to keep your account number with you while making the call.
• All calls made to 0800 numbers are absolutely free of cost from all mobiles and generally all landlines. All calls made to 0330 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles.
• Please note that your call may be monitored or recorded for security, training or quality purposes.
• You can even do a live chat with the NPower customer service team at this link
• Through above link, you can talk to NPower customer care executives and discuss your issues with them.

NPower Maintenance and Repair Helpline Numbers

• If your boiler or central heating system requires attention, you can amend an appointment with the NPower maintenance team by calling on 0800 980 3650. If you wish to cancel your already made appointment you can do so by calling on the same number given above.
• If you want book a one off service or repair, you can contact on the NPower repair helpline number 0800 980 3650.

NPower Homecare Membership Service and Repair

• You can also reach out to the NPower homecare membership team at 0800 980 5975 or 0330 100 7521. Here you can easily inform them about your issue or book an appointment.
• All these numbers can be called upon from 8 AM to 8 PM between Monday to Friday and from 8 AM to 5 PM on Saturday.
• NPower also provides its customers with a 24 hour repair helpline number, where they can call the NPower hometeam service and repair team at 0800 980 3650.
• Please note that your call may be monitored or recorded for security, training or quality purposes.

NPower Emergency Contact Numbers

If you detect a gas leak or smell a gas please take all the safety measures and then immediately call the National Gas Emergency service on 0800 111 999. If somebody is suffering from Carbon Monoxide poisoning, they should immediately reach out to the NHS or contact them directly at 0800 073 3000.

In case there is an electricity power cut in your home or your area reach out to the NPower customer care phone numbers 0800 073 3000 or 0330 100 3000. Even if you face an issue with the electricity meter which you have no idea about, you should call immediately on the enquiry line.

All emergency contact numbers are open 24 Hours a Day, 7 Days a week and 365 days a year.

NPower Customer Complaints Numbers

If you need to file a complaint, you can contact the NPower customer complaints department in a number of ways.

If you need to make a complaint regarding electricity or gas, you can reach out to the NPower complaints at 0800 073 3000 or 0330 100 3000. This NPower customer complaint number is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 6 PM on Saturday.

NPower Customer Relations Department

If you have to make complaints regarding boilers and central heating system, you can reach out to the NPower customer relations department at 0800 197 5442 or 0330 100 7516. This NPower customer relations number is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 5 PM on Saturday.

Visually Impaired customers can use their textphone and dial 0800 413 016 to make a complaint.

If you are not provided with a solution within 8 weeks or not satisfied with the solution provided to you, you can reach out to the Citizens Advice team or call them directly at 03454 040 506.   NPower is always at your service and always do maximum efforts to make you happy.