For Thomson customer service you can use our signposting service number: 0843 837 5417 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “Thomson Number” on your phone, but remember- this is call connection service and is costing you the above charges.
Thomson holiday is a travel operator company that runs in the United Kingdom. They offer exciting deals and packages for travels and holidays. They also run their independent airways company. The service provided by Thomson is well reputed and they are always ready to provide their customers with the necessary assistance. Thomson customer care department always have quick and easy solutions to the customers’ queries. The Thomson customer relations department can be reached in a number of ways including phone, email, visiting a Thomson shop or through letters.
Thomson Customer Service and Complaint Address
The Thomson customer service team can be contacted by writing a letter and by sending it to their registered address:
After Travel Customer Support,
Thomson requests all their customers to be patient and wait for them to come up with an appropriate response. If you do not receive a reply within 28 days, you should reach out to the company again and notify them of your complaint. Do mention maximum information possible in the letter including your contact details, holiday details, booking reference and hotel name to get a quick response.
If you are facing any problem regarding services of Thomson, you can write a letter and send it to the following Thomson complaints address:
After Travel Customer Support,
- Thomson Official Website Page
- Thomson Online Registration Page
- Thomson Online Login Page
- Thomson Official Facebook Page
- Thomson Official Twitter Page
- Thomson Official You tube Page
- Thomson Official LinkedIn Page
- Thomson iOS App Download Page
- Thomson Android App Download Page
Thomson Contact Number, Holdays Customer service and Bookings Number
Customers wanting to ask queries regarding the Thomson Package Holidays and Thomson Accommodation can easily call on the Thomson contact number 0203 451 2688 and discuss with the executive about the problem, or book a holiday and check availability with the company. If you have already made a booking with Thomson, you can call on the Thomson Package Holidays customer services phone number 0203 451 2688, you can also use this number to make a payment to the company. To enquire about group bookings, please call on the Thomson group bookings number 0203 451 2684.
Thomson Cruise Phone Number
All the general queries related to Thomson Cruise can be made on the Thomson customer care number 0871 231 5938 *Up to 13p/minute and access charge*. This number can also be used to book a holiday or check availability within the cruise. Use the Thomson cruise phone number 0203 451 2725 if you have to make enquiries about existing bookings or you have to make a payment.
Thomson Villas Contact Number and Customer Welfare
Customers wanting to make enquiries about the Thomson villas can call on the Thomson villas contact number 0871 230 5111 *Up to 13p/minute and access charge*. At this number customers can easily book a holiday, check availability, enquire about existing bookings or even make a payment. All the after travel enquiries from Thomson villas can be made on 0203 451 2699. All the general queries regarding your holiday, whether it is your booking, payment type, after enquiries can made on the Thomson customer welfare phone number 0203 451 2688. Thomson Worldwide can be reached out on their contact number 0871 230 2820 *Up to 13p/minute and access charge* to make a query, book a holiday or check availability. 24 hour assistance is provided by the Thomson customer care team at +4433 33 365 147. Alternatively you can also send an email to the following Thomson contact email address 24×[email protected].
Airways Flight Helpline Number
If you are facing any technical difficulties and are finding it difficult to use the online website please call on the technical helpline number 0844 871 0878 *Up to 7p/minute and access charge* from 8 AM to 8 PM between Monday and Friday, from 9 AM to 6 PM on Saturday and from 10 AM to 5 PM on Sunday.
If you were travelling with the Thomson airways flight and you have to make a baggage claim, please call on 0333 577 0300 or visit www.thomson.airlineluggageclaims.com .
If you want to make a call directly to the resort which you have booked, you can find the number at the following link http://www.thomson.co.uk/editorial/destinations.html .
You also have the option of writing an email regarding your booking at the following link http://www.thomson.co.uk/editorial/send-us-an-email-confBooking.html .
All the Thomson resort holidayline numbers are open for full 24 hours and representatives are present to assist the customers every time they call.
Customers can also book holidays and find exclusive deals and packages by visiting their nearest Thomson shops. One can find out the nearest shop to their house by visiting this link http://www.thomson.co.uk/destinations/shop-finder .
Please note that the service provider companies may charge you up to 10p per minute for calls made to 0871 numbers and up o 5p per minute for calls made to 0844 numbers plus extra network access. All the calls made from abroad are charged at international rates.
Thomson Wedding Contact Numbers
To discuss about the special overseas weddings service offered by Thomson, customers can call on the Thomson weddings contact number 0871 664 0131 *Up to 13p/minute and access charge* and speak to the wedding specialist to discuss your options to plan your dream wedding. Alternatively you can also write an email and send it to the Thomson contact email address [email protected] .
Thomson Ski Customer Services Contact Telephone Numbers
To make a booking in the Thomson ski and skateboarding service or to check availability, you can call on the Thomson customer contact number 0871 231 5613 *Up to 13p/minute and access charge*. To make pre-departure queries, customers are required to call on the Thomson customer care phone number 0871 971 0577 *Up to 13p/minute and access charge*. Customers wanting to discuss about group bookings from the Thomson ski and skateboarding department can call on the Thomson customer service line 0871 230 8117 *Up to 13p/minute and access charge* .
Thomson Lakes And Mountain Contact Numbers
To book a holiday or check availability with the Thomson Lakes and Mountains department please call on the Thomson Lakes and Mountains contact number 0871 231 5610 *Up to 13p/minute and access charge*. Customers wanting to make pre-departure bookings can make it on the Thomson customer service phone number 0871 971 0577 *Up to 13p/minute and access charge*. To ask about group bookings, customers are required to call on 0871 230 8117 *Up to 13p/minute and access charge* and speak to a Thomson customer support team member.
Thomson Airways Contact Numbers
- To contact the Thomson UK airlines department, customers are requested to call on 0203 451 2695 where they can also make a booking or check availability.
- If you need to contact the Thomson airways Austria customer service you can call on 019 289 598.
- If you need to contact the France customer care department you can call on Thomson flights France contact number (01) 7070 8136.
- If you need to contact the Ireland customer care department you can call on Thomson Ireland contact number012 477 723.
- If you need to contact the Italy customer care department you can call on Thomson Italy helpline number (02) 36 00 3582.
- If you need to contact the Portugal customer care department you can call on Thomson Portugal contact number 214 159 122.
- If you need to contact the Thomson Spain customer service you can call on (91) 414 14 81.
- If you need to contact the Czech customer care department you can call on Thomson Czech contact number 239 00 03 31.
- If you need to contact the Netherlands customer care department you can call on Thomson Netherlands contact number 0207 121 384.
Thomson Cities Numbers
To make general queries, book a holiday, or check availability please call on 0871 230 7326 *Up to 13p/minute and access charge*. General enquiries about existing bookings and process to make a payment can be discussed on 0871 231 4137 *Up to 13p/minute and access charge*. Passengers with special needs and assistance can contact the customer assistance department on 0871 230 7331 *Up to 13p/minute and access charge*. All after travel enquiries can be made on 0203 451 2699.
Thomson Emergency Contact Number
If any of your friends or family members are out on holiday with Thomson and you are not able to make contact with them, please call on the resort holidayline number given at the back of the brochure or contact the aftersales team at 0203 451 2688 who will provide you with the number of the resort that your friends or family members are staying in.
Thomson Special Assistance
All the customers who require special assistance during their travel on holidays or by Thomson airways can contact the Thomson special assistance team at 0203 451 2585 from 8 AM to 8 PM between Monday and Friday, from 9 AM to 6 PM on Saturday and from 10 AM to 5 PM on Sunday.
People who have hearing disabilities or are visually impaired can call the Thomson customer welfare team on + 44 203 451 2585 (UK) or ++ 353 1 6056500 (Ireland).
Thomson Customer Complaints
Thomson customer care department allows you to make a complaint in a number of ways.
You can fill up an online form mentioning you complaint at this link http://www.thomson.co.uk/editorial/send-us-an-email-postTravel.html. It is advised you mention maximum information possible including hotel names, booking reference, and holiday dates.
You also have the option of making a complaint over the phone by calling the after sales team on 0203 451 2699. They will consider your complaint and will respond you back on the contact details provided by you.