M and M Direct Phone Numbers

For M and M customer service you can dial: 0371 200 5000 local rate number, you can Call This Number and Save it Under “M and M Number” on your phone, but remember- this is call connection service and is costing you the above charges.


M and M Direct Customer Service Contact Number is
0371 200 5000 (or: +44 1568 61 95 21 from abroad).

mandm direct

M and M Direct Customer Service

M and M Direct is the second largest online fashion retailer in the United Kingdom and is an online clothing store. It sells its products over the internet and by mail order. It distributes its catalogue quarterly.  They have over 29 years of experience of trading. ,and are  now one of Europe’s leading online, off price retailers  offering  the world’s biggest brands at the lowest prices – with over 3 million customers and 57 million website visits a year.

M and M Direct is on sale 365 days a year and always offer you “big brands – low prices”. They purchase all of their stock and deliver it directly to the customer from the warehouse within 24 hours. They always aim to offer up to 75% off on everything they sell. All of the Recommended Retail Prices are independently obtained from the brand. They provide the best products and aim at giving the best possible customer service.

M and M Direct Contact Address

The customers can write regarding their queries to M and M Direct and post them to their M and M Direct contact address. The customer needs to mention his complete address so that revert to the query can be sent ate details mentioned. The office address where query can be posted is

M and M Direct Ltd, Customer Contact Centre, Clinton Road Leominster, Herefordshire, HR6 0SP

M and M Direct Customer Service Number

The customers can call regarding their queries of purchasing, returns, ordering, delivery or product related at M and M Direct customer service number  0371 200 5000  for which they are charged local rates and  for Overseas customers call  at M and M Phone Number +44 1568 61 95 21  charged at international rate. The timings and days for the customer service call numbers are Monday to Friday 9 am to 7 pm, Saturday 9 am to 5 pm, Sunday 10am to 4 pm, Public Holidays 10am to 4 pm.

M and M Direct Service Email

Customers can also email with their queries to:

[email protected]

In order to get a quick response they should include as much information as possible, in particular your customer number and/or order number where you have it. The response will be sent in 24 hours (excluding public holidays).

M and M orders

The orders can be placed on mobile, tablet or PC at www.mandmdirect.com  on all 365 days in the year and 24 hours a day. Since security is a prime concern a SMS text or email may be sent to the customer confirming to them to verify their payment or personal details.

This can be done by sending an email to [email protected]  In order to get the best deal while shopping, you can check new in section regularly for the latest arrivals. The best way to keep in touch with company to know the latest is to sign to their email at the link http://www.mandmdirect.com/02/int/emailsignup .

The payments are currently accepted Visa, Visa Debit and MasterCard credit and debit cards.  The preferred method needs to be selected at the payment stage.

M and M Fax Numbers

  • Customers can also fax their questions on M and M fax numbe – more about this number.
  • Overseas customers can fax at +44 (0) 1568 619 555, the calls will all be charged at international rates.

M and M Direct Delivery and Postage

 The standard delivery is free for all orders above 75 pounds. For different slabs and tariffs of delivery and postage one can get information by clicking on the M and M Direct delivery and postage link


M and M Order Cancellation

The order can be cancelled within 14 working days starting from the day after the order is received. If the order is cancelled after it had already been dispatched the original purchase price and delivery charge will be refunded, provided that the company is notified in writing no longer than 14 days of receiving the order.

They can be contacted at M and M order cancellation email [email protected]  or writing at  Contact Centre Supervisors, M and M Direct Ltd., Linton Road, Leominster, HR6 0SP Order number has to be quoted on all correspondence.

In case of order being dispatched prior to the cancellation, the customer has to take care of the products in their possession. The details of the entire cancellation procedure are available on the link http://www.mandmdirect.com/02/stp/ordercancellation.