Yorkshire Water Phone Numbers and Help

Yorkshire Water is responsible for the collection, handling and distribution of Water in Yorkshire, United Kingdom, supplying around 1.24 billion litres of drinking Water every day. The Water company has more than 700 Water and sewage treatment works and 120 reservoirs. Adding on, around one billion litres of wasteWater is also collected and disposed off back in to the environment. You can easily reach to the customer care by calling on the Yorkshire Water customer care number: 0345 124 2424

Yorkshire Water

Yorkshire Water contact numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Services 0345 124 2424 +44 345 1 24 2424
Meter Readings Via Text 0753 740 3008 +44 753 740 3008
Automated Phone Number 0345 1247 247 +44 345 1247 247
Report For Leakage 0800 57 35 53 +44 800 57 35 53
Payment Issues 0345 1299 299 +44 345 1299 299
Register For Special Needs 0800 138 7878 +44 800 138 7878
Minicom Services 0345 1 24 2423 +44 345 1 24 2423
Business Team 0345 124 2420 +44 345 124 2420
Media Team 01274 692653 +44 1274 692653
National Debt Line 0808 808 4000 +44 808 8084000
Step Change 0800 138 1111 +44 800 138 1111
Citizens Advice Bureau 03454 04 05 06 +44 3454 04 05 06
Tax Credits Helpline 0345 300 3900 +44 345 300 3900
Pension Credit Helpline 0800 99 1234 +44 800 99 1234
Consumer Council For Water (CCW) 0300 034 2222 or

0121 345 1010 (fax number)

+44 300 034 2222 or

+44 121 345 1010 (fax number)

Water Industry Redress Scheme (WATRS) 0207 520 3801 +44 207 520 3801

Yorkshire Water Customers Opening Hours

Customer support Monday-Sunday 7:30 AM-10 PM
Water Sure scheme support

Water business bill payments

Monday- Friday 8 AM-8 PM and

Saturday 9 AM-5 PM

 Water payment issues Monday to Friday 8 AM – 8 PM  and

Saturday 9 AM – 3 PM

Yorkshire Water Contact

For all your queries, you can contact the Yorkshire Water customer service team at the Yorkshire Water contact number 0345 1 24 2424. You have been given various other options also to get in touch with the team like through the Yorkshire Water live chat sessions. The chat advisors are accessible via this page  from Mon-Sun 8 AM-8pm. You can tweet your concerns via the Yorkshire Water help twitter account  . The Yorkshire Water customer service team will be available from Mon-Sun 7:30 AM-10 PM. You can also email your concerns by filling the Yorkshire Water email form via this page and the team members will make all possible efforts to revert back quickly.

Yorkshire Water Home Move Team

If you are moving from your property, you need to inform the Yorkshire Water team at the time of move. You are required to submit the details via the Yorkshire Water contact form via this Yorkshire Water home move team link

Yorkshire Water Meter Readings Submission

You have been provided with various options to submit your meter readings, as explained below-

Webchat- Using the live chat sessions, you can give your meter readings.

Online- by filling the form via this page  , you can easily submit the readings online

Text Message- you can send the readings by text to the Yorkshire Water phone number 0753 740 3008

Over the Phone- you can call the Yorkshire Water phone number 0345 1 24 2424 and give the meter readings to the advisors. Alternatively, you can also call the Yorkshire Water automated phone number 0345 1247 247 and submit the same.

Yorkshire Water Payment Options

You have been given various methods to make the bill payments as described below:

Using your card- you can easily make the debit or credit card payment online. You need to visit this page  and using your customer reference number, you are required to fill in all the information and submit it. If you find any issues while doing the same, you can call the Yorkshire Water phone number 0345 1 24 2424

Direct Debit- you can set up the direct debit method on your account via this link  and every month desired amount will be deducted from the bank account on a fixed date.

Online or Telephone Banking- the payments made through the online or telephone banking require some information like account sort code, which is 57-49-55 and bank account number, which is 11111111

By installments- you can choose for monthly, fortnightly or weekly option using your payment card at a PayPoint or at post office. A Yorkshire Water contact form is required to be submitted for the same via this link  (if you have a measured charge and the customer reference begins with a 5) or this link (if you have an unmeasured charge and the customer reference begins with a 1,2,3 or 4)

By Cheque- you can make your cheque payable to Yorkshire Water and submit it at the bank or you can send by post at the following address

Yorkshire Water, PO Box 52, Bradford, BD3 7YD

Yorkshire Water Emergency Contacts

If you are suspecting any smell in the Water, you can immediately contact the support team at the Yorkshire Water emergency contact number 0345 1 24 2424 .If you would like to report for any Water leakage, you can call the Yorkshire Water free leak line number 0800 57 35 53. For any kind of emergency, the home emergency cover is provided by HomeServe. You can check the details for their cover by visiting this page

Yorkshire Water Support Scheme

If you are on a low household income (some other conditions as well), you can apply for the Yorkshire Water support scheme to get a reduced amount to pay. You just need to contact the Yorkshire Water customer support team at the Yorkshire Water phone number 0345 1 24 2424 and they would advise you the best.

Yorkshire Water Direct Scheme

This scheme enables customers to pay a fixed amount directly from their benefit. You can check the related information via this Yorkshire Water direct scheme link  and you can call the Yorkshire Water phone number 0345 1299 299 for any questions.

Yorkshire Water Sure Scheme

If you have a low income and the Water is supplied by a meter, you can apply for the Yorkshire Water sure scheme. You can call the Yorkshire Water help number 0345 1 24 2424 from Mon- Fri 8 AM-8 PM and Sat 9 AM-5 PM for any questions and submit the Yorkshire Water application form downloaded via this link   to the following address

Customer Accounts, Yorkshire Water, PO Box 52, Bradford, BD3 7YD or

it can also be sent by email at [email protected]

Yorkshire Water Payment Issues

If you are facing any difficulty while making the payments, you can surely contact the Yorkshire Water support team for help and advice at the Yorkshire Water payment issues contact number 0345 1299 299. The phone lines are open from 8 AM – 8 PM Monday to Friday and 9 AM – 3 PM Saturdays. You can also seek free independent advice from some other organizations as follows-

National Debt Line by calling 0808 808 4000

Step Change on the phone number 0800 138 1111

Citizens Advice Bureau at the citizens advice consumer helpline 03454 04 05 06

Tax Credits helpline on the phone number 0345 300 3900

Pension Credit Helpline on the telephone number 0800 99 1234

Yorkshire Water for Customers with Special Needs

The customers with special requirements like ill health, disability, and language issues can register for the special services like bills in accessible formats, password scheme or the typetalk services. You can register for the same by calling the Yorkshire Water free phone number 0800 138 7878. The registration can also be made online via the Yorkshire Water for customers with special needs form  . You can also use the Yorkshire Water minicom services at the Yorkshire Water phone number 0345 1 24 2423

Yorkshire Water Business Team

For all your business queries, you can call the Yorkshire Water helpline 0345 124 2420 or you can contact by email through the Yorkshire Water business team contact form .

Yorkshire Water Business Bill Payments

For the business bills as well, the customers have been given various options like direct debit, debit or credit cards, by post, by cash, at the bank etc. You can check the information at the Yorkshire Water business bill payments page . You can make the payment over the phone as well at the Yorkshire Water phone number 0345 1 24 2420 from Mon-Fri 8 AM-8 PM and Sat 9 AM-5 PM or via the automated bill payment service at the Yorkshire Water phone number 0345 1247 247, accessible for 24 hours.

How to pay Yorkshire Water bill

 

Yorkshire Water Trade Effluent Queries

If you would like to have information on the trade effluent consent, you can contact the Yorkshire Water support team at the Yorkshire Water phone number 0345 124 24 20 or via mail at the following address

Yorkshire Water, Trade Effluent Team, PO Box 52, Bradford, BD3 7YD

Yorkshire Water Media Team

For all the press related queries, you can contact the Yorkshire Water media team at the Yorkshire Water media team phone number 01274 692653. The team can also be contacted by email at the Yorkshire Water contact email [email protected] or by post at the following address

Media Team, Western House, Halifax Road, Bradford, BD6 2SZ

Yorkshire Water Careers Team

The work opportunities information can be easily checked online on the web page and if you have any queries, you can send the requests by email at the Yorkshire Water contact email [email protected]

Yorkshire Water Suppliers

The suppliers can contact the Yorkshire Water supply chain management for their questions or request online by filling in the form via this page

Yorkshire Water Accessibility Team

If you are facing any problems while accessing the website, you can contact the Yorkshire Water communications team at the below mentioned address

Western House, Halifax Road, Bradford, BD6 2LZ

Yorkshire Water Green Classroom Certificate

For the schools, if you would like to request for a green classroom resource pack, it can be sent by email at Yorkshire Water contact email address [email protected]

Yorkshire Water Feedback

If you have any feedback or suggestions or would like to share your good experience, you can surely do so by submitting the Yorkshire Water contact form via this Yorkshire water feedback link

Yorkshire Water Customer Complaints

When the customers have any complaint, they can surely raise the concern and Yorkshire Water customer service members take the needful steps to rectify it as soon as possible. You can contact the Yorkshire Water customer care team at the Yorkshire Water help number 0345 1 24 2424. If you prefer to write, you can send the email via the Yorkshire Water enquiry form or by mail at the below mentioned address along with your all contact details including the account number

Yorkshire Water, PO Box 52, Bradford, BD3 7YD

If you are not happy with the response, you can escalate the matter to the Consumer Council for Water (CCW). This is an independent body to investigate the complaints. They can be contacted over the phone at 0300 034 2222 or via fax at 0121 345 1010 or by email at [email protected] or even by post at the address:

The Consumer Council for Water, First Floor, Victoria Square House, Victoria Square, Birmingham B2 4AJ

You can check all the related information by visiting their website .

If still, you are dissatisfied, you can raise the complaint to the Water Industry Redress Scheme (WATRS). In this case, you require a notice from CCW before WATRS deals with your complaint. WATRS can be contacted over the phone at 0207 520 3801 or by mail at the following address

WATRS, International Dispute Resolution Centre, 70 Fleet Street, London, EC4Y 1EU and their official website

yorkshire water complaints

 

Contact Yorkshire Water through social media-Facebook, Twitter & other apps

Yorkshire Water Website
Yorkshire Water Registration
Yorkshire Water Online Login
Yorkshire Water Facebook
Yorkshire Water Twitter
Yorkshire Water Google Plus
Yorkshire Water Flickr
Yorkshire Water Official YouTube
Yorkshire Water LinkedIn
Yorkshire Water Pinterest
Yorkshire Water IOS App
Yorkshire Water Android App