Smyths Toys UK Telephone Numbers

For Smyths Toys customer service you can call 0333 344 1157 you can Call This Number and Save it Under “Smyths Number” on your phone, but remember- this is call connection service and is costing you the above charges.


Smyths Toys Superstores are a leading provider of children leisure products throughout the United Kingdom and Ireland. There are about 100 leading Smyths stores all across. The company offers a wide range of toys, video games, outdoor, baby, and pre-school products and gift cards for birthdays and Christmas. The company has a vision of offering quality products at very competitive prices and a team of well trained staff to assist and support. Smyths toys customer service number is: 0333 344 1157 local rate number, or: 0203 7640 823 local rate number.

Smyths contact numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Service 0333 344 1157
*Local rate
+44 333 344 1157
Customer Service 02 number 0203 7640 823
*Local rate*
+44 203 7640 823
LEGO Phone Number 0800 5346 5555
*Free number*
+44 800 5346 5555

Smyths Opening Hours

Customer support Monday – Friday: 9 AM – 8 PM,

Saturday: 9 AM – 5.30 PM and

Sunday and public holidays: 10 AM – 6.00 PM

Live chat Monday to Friday 9 AM to 5.30 PM

Smyths Contact Address

If you prefer to write, you can send your queries or requests by post at the below mentioned Smyths contact address, with mentioning the contact details so that the customer service members can call back as early as possible.

Customer Service Dept., Smyths Toys HQ UC, Lyrr Building 1, Mervue Business Park, Galway, Ireland

Smyths Contact

  • You can enquire for the products or services with the Smyths customer service team via the online portal by filling the Smyths contact form through this page  and they would make all possible efforts to revert back as soon as possible.
  • The team can also be contacted over the phone at the Smyths contact number 0333 344 1157 – Local rate number. The phone lines are accessible from Monday – Friday: 9 AM – 8 PM, Saturday: 9 AM – 5.30 PM and on Sunday and public holidays: 10 AM – 6.00 PM. It should be noted here that the calls are not accepted from WeQ4U app.
  • The team is readily available on social portals like twitter accounts at @AskSmythToys or you can contact via the Smyths live chat sessions from Monday to Friday 9 AM to 5.30 PM via this page.
  • The Smyths customer service desk can also be contacted Smyths phone number 0203 7640 823 for any enquiries or by email at the Smyths contact email [email protected]

Smyths Toys Ordering

The orders have to be placed online only through its Smyths Toys ordering official website  and not by any other mode like phone, fax, or email.

Smyths Stores

You can visit any of the nearby Smyths stores for any concerns as they are generally open 7 days a week and check for their contact details and opening times by visiting the Smyths store locator page .

Smyths Stores
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Smyths Catalogue

You can easily request online for a free Smyths catalogue, in which you can check all the descriptions and information for the toys as required by filling the form via this page

Smyths Gift Card Store

You can purchase the gift cards with your added personal message through the online Smyths gift card store link  and they can easily redeemed at any Smyths store in the United Kingdom.

Gift Card Store
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Smyths Order Cancellation

You have been given 14 days after receiving the product to make a cancellation. The Smyths customer support team has to be informed either over the phone at the Smyths toys contact number 0333 344 1157 or via the Smyths online contact form  or by submitting the Smyths order cancellation form via this link . This cancellation form has to be sent to the below mentioned address

Order Cancellation, Customer Service Department, Smyths Toys Superstores, Lyrr 1, Mervue Business Park, Galway, Ireland

Smyths Returns

  • If you wish, you can return your product within 28 days of the purchase and should be in their original condition. You are required to inform the Smyths customer service online via the Smyths returns contact us form   or by email at Smyths contact email [email protected] .
  • The return can be made to your local Smyths store or at the Collect+ stores. The CollectPlus details can be checked via this page . It is important to note here that the returns are not accepted by post.

Smyths LEGO Queries

If you have any issues for the LEGO set, you need to contact LEGO directly on the Smyths LEGO queries phone number 0800 5346 5555 or via their website . The parts of the toys can also be ordered online using this page .

Smyths Media Query

For all the media related queries, you can contact the Smyths media team online through the Smyths Media query contact us form .

Smyths Customer Complaints

If you have any issues concerning the Smyths products or services, you can get in touch with Smyths customer service team using the Smyths customer complaints online contact us form  and the team will make all possible efforts to assist further. If you are not happy with the given conclusion by the company, you can escalate the matter to the European online dispute resolution platform through this link .

Contact Smyths through social media- Facebook, Twitter & other apps

Smyths Website
Smyths online registration
Smyths online login
Smyths Facebook
Smyths Twitter
Smyths Instagram
Smyths Youtube
Smyths Blog
Smyths Linkedin
Smyths iOS
Smyths Android