Virgin Atlantic UK Customer Service Numbers

Virgin Atlantic is one of the largest carriers in the United Kingdom, flying from London to many of the world major cities like New York, Los Angeles, Hong Kong and Johannesburg. The users can easily get in touch with the customer care team over the phone at 0344 874 7747 local rate number, 24/7. or via the social portals like Facebook or Twitter accounts. The company has a highly qualified and trained team to assist at every step of your travel.

Virgin Atlantic contact numbers

Virgin Atlantic contact numbers

Helpline UK Contact Numbers International Contact Numbers
Flight Details 0344 209 7770 +44 344 209 7770
Reservations And Information 0344 874 7747 +44 344 874 7747
Cargo Reservations 0344 209 8300

08700 60 16 70

+44 344 209 8300

+44 8700 60 16 70

Upper Class Reservations 0344 579 1111 +44 344 579 1111
Headquarters Phone Number 0344 8110 000 +44 344 8110 000
Advanced Passenger Information 0344 209 8703 +44 344 209 8703
Sales 0344 209 7705 +44 344 209 7705
Group Sales Support 0344 209 7703 +44 344 209 7703
Special Assistance Services 0344 481 4455 +44 344 481 4455
Special Assistance Minicom Number 0344 209 0747 +44 344 209 0747
Special Assistance Fax Number 0344 209 7373 +44 344 209 7373
Special Assistance Voice Telephone Number 01293 747691 +44 1293 747691
Duty Free Items Queries 0344 579 0055 +44 344 579 0055
Flying Club Contact 0344 412 2414 +44 344 412 2414
Flying Co Contact 0344 412 2415 +44 344 412 2415
Apply For The Credit Card 0800 056 5576 +44 800 056 5576
Queries With Credit Analyst 0800 056 7686 +44 1244 672 520
Activate The Credit Cards 0800 854 767 +44 800 854 767
Media Team 01293 747373 +44 1293 747373
Training Centre Phone Number 0844 811 0000

01293 562 345

+44 844 811 0000

+44 1293 562 345

Feedback/ Complaints 0344 873 7747 +44 344 873 7747
Delayed, Lost Or Damaged Baggage Queries 0344 209 7304 +44 344 209 7304
Delayed Baggage Claims Fax Number 0844 209 7301 +44 844 209 7301
Refunds Team 01293 747473 +44 1293 747473
To Get The Online EU Claims Form 0344 871 5612 +44 344 871 5612
Retail Ombudsman Services 0203 540 8063 +44 203 540 8063

Virgin Atlantic contact timings

Special assistance Monday-Friday 9AM-6PM and

on bank holidays also from 9AM-5PM

Flying support Monday-Friday 9AM-5PM
Credit card support Monday-Sunday 7AM-10PM
Refund team Monday-Thursday 9AM-12 noon

Virgin Atlantic Contact Details 

If you would like to receive information about the flights, you can get in touch with the Virgin Atlantic customer service team at the Virgin Atlantic customer service phone number 0344 209 7770. For any of your enquiries, you can also call the Virgin Atlantic headquarters at the Virgin Atlantic contact number 0344 8110 000. The team can also be contacted online by submitting your enquiries via this page

Virgin Atlantic Reservations

To make the reservations, or for any other information, you are required to call the Virgin Atlantic reservations number 0344 874 7747. The phone lines are open for 24 hours, 7 days a week.

Virgin Atlantic Cargo Queries

For the cargo reservations, you need to dial the Virgin Atlantic phone number 0344 209 8300. If you are looking for the upper class reservations, then you can call the Virgin Atlantic customer services phone number 0344 579 1111. The different contact numbers are listed for the world wide cargo offices via this page . Alternatively, you can also dial the Virgin Atlantic phone number 08700 60 16 70 for the cargo enquiries.

Virgin Atlantic Advanced Passenger Information (API)

As a security measure, it is mandatory to provide some information when you check in and for all the related details, you can dial the Virgin Atlantic phone number 0344 209 8703

Virgin Atlantic Sales Team

For all the new queries for the services, you can contact the sales support team at the Virgin Atlantic sales team phone number 0344 209 7705 and the group sales support is accessible at the Virgin Atlantic phone number 0344 209 7703

Virgin Atlantic Special Assistance Contacts

  • For the special assistance services while travelling, you need to get in touch with the Virgin Atlantic customer services team at the Virgin Atlantic special assistance contact number 0344 481 4455 and if you are calling from outside the UK, then you can dial the Virgin Atlantic phone number 0344 481 4455. The phone lines are open from Mon-Fri 9AM-6PM and on bank holidays also from 9AM-5PM.
  • For the speech or hearing impaired customers, the minicom services are accessible at the Virgin Atlantic phone number 0344 209 0747. You can also contact the team by fax at the fax number 0344 209 7373 or via the voice telephone number 01293 747691. You can also send an email for your requests or questions at the Virgin Atlantic customer service email Special_Assistance@fly.virgin.com  or submit the details online using this page

Virgin Atlantic Preorder Duty Free Items

For the information concerning the duty free items, you can call the Virgin Atlantic preorder duty free items helpline 0344 579 0055

 Virgin Atlantic Flying Club

You can join in the flying club and start earning miles points by submitting the details in the Virgin Atlantic flying club form . If you have any enquiries, you can call the Virgin Atlantic customer care at the Virgin Atlantic contact number 0344 412 2414

Virgin Atlantic Flying Co Account Management Team

You can get all the Flying Co details for your business by calling the Virgin Atlantic flying co-account management team contact number 0344 412 2415 from Mon-Fri 9AM-5PM or via email at the Virgin Atlantic contact email flyingco.support@fly.virgin.com

Virgin Atlantic Credit Card Contacts

  • You can easily apply for the Virgin Atlantic white or black credit card online via this Virgin Atlantic credit card contact link or over the phone at the Virgin Atlantic credit card contact number 0800 056 5576. The phone lines are open from Mon-Sun 7AM-10PM.
  • After applying for the card and before getting a final decision from the Virgin Atlantic credit analyst, if you have any questions, you can call the Virgin Atlantic phone number 0800 056 7686 and +44 1244 672 520 when calling from abroad from Mon-Sun 7AM-10PM. In order to activate the cards, you need to call the phone number 0800 854 767 or visit this page

Virgin Atlantic Media Centre Contacts

The journalists can get in touch with the media team for their queries over the phone at the Virgin Atlantic media centre contact 01293 747373 or via email at the Virgin Atlantic contact email press.office@fly.virgin.com. If you have any urgent enquiries during out of the office hours, you can contact the centre and the call will be diverted to the press officer.

Virgin Atlantic Lost Property Department

If any of your items has been lost or left behind in the aircraft or in lounges, you need to contact the lost property department of the airport you arrived into either by telephone or by email. The contact details of the airports can be checked by visiting this Virgin Atlantic lost property department page

Virgin Atlantic Lost Property Department

Virgin Atlantic Foundation

This is the UK registered charity to support for the welfare of children and young people. If you have any related requests, you can send the same at the Virgin Atlantic foundation contact email community.investment@fly.virgin.com and the support team will make all possible efforts to revert back within 3 weeks.

Virgin Atlantic Careers

All the information for the work opportunities can easily be checked on this Virgin Atlantic careers web page  and if you have any questions, you can contact the Virgin Atlantic recruitment team at the Virgin Atlantic contact email address recruitment@fly.virgin.com.

Virgin Atlantic Refunds Team

When you have made the claims for the refund and have any queries, you can call the Virgin Atlantic refunds department at the Virgin Atlantic refunds team contact number 01293 747473. The phone lines are open from Mon-Thurs 9AM-12 noon.

Virgin Atlantic Delayed Baggage Queries

  • In case if your baggage is delayed or lost, you need to make a report (Property Irregularity Report -PIR) there and then to the Virgin Atlantic baggage services staff. You can check for the contact numbers of the staff at different airports via this Virgin Atlantic delayed baggage queries page . The Virgin Atlantic UK baggage staff can be contacted at the phone number 0344 209 7304. You can also search for online using the Virgin Atlantic baggage tracing page
  • You can send your baggage claims requests either by fax at the Virgin Atlantic fax number 0844 209 7301 or by email at the Virgin Atlantic contact email baggage.services@fly.virgin.com or even by post at the following address

Baggage Claims, the VHQ, Fleming Way, Crawley, West Sussex RH10 9DF

Virgin Atlantic Website Feedback

If you have any comments or suggestions while accessing the website, you can send the same by email at the Virgin Atlantic contact email trade@fly.virgin.com

Virgin Atlantic Training Centre Contacts

The Base is the training centre and if you have any specific enquiries, you can call the team at the Virgin Atlantic contact number 0844 811 0000 or by email at the Virgin Atlantic contact email event.team@fly.virgin.com or if you prefer to post, you can send the mail at the following address

Virgin Atlantic, the Base, Fleming Way, Crawley, West Sussex, RH10 9LX

For any queries, you can dial the Virgin Atlantic phone number 01293 562 345

Virgin Atlantic Customer Complaints

  • With the highly qualified customer support team, Virgin Atlantic endeavor to resolve any problem promptly and to the best of customer’s satisfaction. For any complaints about the services of the airlines, or some other reason the customer can contact the Virgin Atlantic customer relations team at the Virgin Atlantic customer complaints helpline  0344 873 7747 or by email at the Virgin Atlantic customer service email customer.relations@fly.virgin.com or by post at the following Virgin Atlantic contact address and submitting the online feedback form

Virgin Atlantic – Customer Relations, the VHQ, Fleming Way, Crawley, West Sussex RH10 9DF, UK

  • In case if you are making a claim for the flight delay or damaged baggage compensation, you need to fill in the Virgin Atlantic online claim form via this link  . In case if you are not able to download the form, you can call the Virgin Atlantic support team at the Virgin Atlantic contact number 0344 871 5612 from the UK or +44 344 871 5612 from abroad and the form will be sent by post. If there is any payment related query, you are required to contact the Virgin Atlantic customer relations payment team at the Virgin Atlantic contact email CRPayments@fly.virgin.com. The claims management companies are required to send in the details at the below mentioned address

Virgin Atlantic Customer Relations, the Base, Fleming Way, Crawley RH10 9LX

  • If you are not happy with the given final solution, you can escalate the issue to the Retail Ombudsman Services. They can be contacted at the phone number 0203 540 8063 or via email at aviation@ombadr.org  or by post at the following address and for more information, you may visit this page

Airline Dispute Resolution, 12-14 Walker Avenue, Stratford Office Village, Wolverton Mill, Milton Keynes MK12 5TW

  • The issues concerning the online transactions can also be referred to the European online dispute resolution platform via this link

Contact Virgin Atlantic through social media- Facebook, Twitter & other apps

Virgin Atlantic Website
Virgin Atlantic Online Registration
Virgin Atlantic Online Login
Virgin Atlantic Facebook
Virgin Atlantic Twitter
Virgin Atlantic YouTube
Virgin Atlantic LinkedIn
Virgin Atlantic Blog
Virgin Atlantic IOS App
Virgin Atlantic Android App