The VioVet customer service department is easily accessible for all the requests or doubts about any of the product or services at the VioVet contact number 0158 284 2096. The VioVet opening hours are from Mon- Fri 8:30AM- 5:30PM and Sat and on bank holidays 9AM- 1PM and are closed on Sundays. The customers can check the opening hours for Christmas and New Year by visiting this page. The requests can also be sent via fax at the VioVet fax number here. The correspondence can also be sent by email via the VioVet email address [email protected] . The team will also advise you on how you can place your order online and concerning any other information
VioVet Contact Numbers
| Helpline | UK Contact Numbers | International Contact Numbers |
| Customer Support- Phone Number
|
0158 284 2096 | +44 158 284 2096 |
| Customer Support- Fax Number
|
N.A | N.A |
VioVet opening hours
| Customer Support | Mon- Fri 8:30AM- 5:30PM and
Sat and on bank holidays 9AM- 1PM and are closed on Sundays |
VioVet Postal Address
If you prefer to mail, you can send in your requests at the below mentioned VioVet postal address, along with mentioning all your personal details so that the support team can revert back as soon as possible
VioVet Ltd, 53 Bilton Way, Luton, Bedfordshire LU1 1UU United Kingdom
VioVet Prescription Contact
If you need to send the prescriptions in order to purchase the medicines, you can do so either via email at the VioVet email address [email protected] or by mail at the below-mentioned address. You can also upload the same online while making the purchase. Apart from this, the fax services will also allow you to send the scanned copies of the prescription from your vet. The VioVet fax number is here. You can also check the guidelines for buying the prescription medicines by visiting this VioVet prescription contact page
Prescription Team, VioVet, 53 Bilton Way, Luton, LU1 1UU
VioVet Affiliate Scheme
Anyone can become a VioVet affiliate. You can register your details to sign in for the VioVet affiliate scheme through this page
VioVet Customer Reviews
You can check the feedback and opinions of various other clients by visiting this VioVet customer reviews page
VioVet Returns Contact
If you are not satisfied, you can cancel the order and return the same within 14 calendar days of receiving the goods and then the refund will be processed. The return should be made in its original packaging and unused condition. There are some items which cannot be returned, which you may check via this page. In case of damaged and faulty items, the customers have been offered 30 days in return for a refund. The return to be made at the following VioVet returns address
53 Bilton Way, Luton LU1 1UU, UK
VioVet Complaints
In case you have any issues regarding the VioVet products or services, you can raise the matter by contacting the VioVet customer support team either via the VioVet email address [email protected] or by calling the VioVet phone number 0158 284 2096
If you are not satisfied with the response, you can ask the support team to forward the matter to the service delivery director. Still, if you are not happy with the final decision and if the issue is concerning the supply of medication, then the matter can be escalated to the Veterinary Medicine Directorate. The contact procedure can be checked by visiting this page. For any other concern, the issue can be escalated to the Citizens Information Board by visiting the page
Contact VioVet through social media- Facebook, Instagram and other apps
VioVet is one of the United Kingdom’ leading and most trusted veterinary supplies retailers and being a retail member of the British Equine Trading association. In April 2015, VioVet was acquired by Pethealth Inc, a Fairfax company based in Canada. The company offers a variety of pet and horse supplies, medications, food, and equipment, among the leading market brands like Animal Club, Animal Care, Happy Pet, Harrisons etc as well as their own branded supplements. It has a team of well knowledgeable staff to deal with all requests with utmost satisfaction. The users can easily contact them over the telephone or through the social portals.
| VioVet Website |
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| VioVet Blog |
| VioVet Breed Information |