Call Toys R Us service number: 0162 841 4168 for general customer service and help.
If you have any questions about any of the products, about your order, delivery or regarding the website, you can submit the details online via the page and the Toys R Us customer services will be happy to assist further. The team has already answered the majority of the questions via this page for your ease and convenience. The orders can only be placed online using the web page. For any of the product related information, you can also directly contact the manufacturers like Apple, East Coast, Ketter, Graco, Microsoft etc. Their contact details are listed on the page
Toys R Us Contact Numbers
|Helpline||UK Contact Numbers||International Contact Numbers|
|0162 841 4168||+44 162 841 4168|
|Gold Card Helpline
|0345 367 7878||+44 345 367 7878|
|Personalised Gifts Contact
|0178 243 3155||+44 178 243 3155|
|Parties R Us
|0161 776 5644||+44 161 776 5644|
|0162 841 4141||+44 162 841 4141|
|Business Sales Fax Number
|01628 414 092||+44 1628 414 092|
|Check The Business Gift Card Balance
|0800 051 8922||+44 800 051 8922|
|Press Office Contact||1(973) 617-5900|
Toy R Us UK Store Services
If you have made purchases from a store, you can contact the local store personally. To find a store near your place, you can enter the details of your city or postcode in the box at the Toy R Us store locator page. The requests can also be sent via email at Toy R Us email contact [email protected] R Us.com
And if you prefer to write, you can send in your queries to the Toys R Us customer services team at the below mentioned Toys R Us address-
Customer Service, Toys R Us Ltd, Maidenhead Office Park, Maidenhead, SL6 3QH
You can also provide the feedback about the shopping experience at the Toys R Us Store by calling the Toy R Us contact number 0162 841 4168 or by using the online contact form via the page. The feedback regarding the products or any other thing or about the website can also be sent online using the page.
Toys R Us UK Catalogue Request
You can search for all the products online using the page and if you wish to receive a copy of the catalog by post, then you are required to submit the request via this Toys R Us UK Catalog request page and the ordered copy will be sent in 10 working days. Then you will be also sent some promotional offers from time to time. But, in case, you do not want to receive the marketing communication, you are required to inform the support team at the Toys R Us customer service number 0345 367 7878.
Toys R Us UK Order Status
If you wish to know the status of your order, you can easily check it online using the order number by visiting this Toy R Us UK order status page
Toy R Us UK Gold Card Contact
In order to earn points on your purchase, you can register for the Toy R Us gold card services through this page. If you have any questions concerning the gold card, then you can contact the Toy R Us gold card customer services team at the Toy R Us email address [email protected] R Us.co.uk or over the phone at Toys R Us customer service number 0345 367 7878. The Toys R Us customer service hours are from Monday to Friday between 8:30am and 5:30pm
Toys R Us UK Newsletter
You can sign up to receive the Toy R Us UK newsletter and other latest updates and offers about the new products via the page and if at any point of time, you need to unsubscribe from these services, you can use the same page. In order to change preferences for the gold card services, you may visit this page
Toy R Us Delivery Contact
Toy R Us aims to deliver within 4 working days for orders placed before 12pm. The deliveries are made from 8am to 9pm Monday to Friday or if you have selected Saturday for your delivery, then from 8am to 1pm.When the order is dispatched from the warehouse, a dispatch confirmation email is sent to the customer. If you have any issues regarding the order, you can contact the support team via this Toy R Us delivery contact page. Toy R Us uses the Hermes, DPD, Nightfreight, UPS and Royal Mail carriers for delivery.
Toy R Us Returns UK
If you want to return an item, you need to contact within 14 working days starting with the day after the delivery date and in an appropriate protective packaging. For all the purchases made online, you have three options to make a return. It can be done either at any Toys R Us stores or at the free post address or a collection to be arranged. The returns to be made using the following Toy R Us returns UK address for the items under £50 and 2KG and for the items above £50 and 2KG, you need to contact the Toy R Us customer services to arrange for its collection via the page
Toys “R” Us, Returns Department, Freepost RTHT-LXHA-KCHA, Richardson Way, Cross Point, Business Park, Coventry CV2 2TA
If you need to return the product which was dispatched directly from the supplier, then you have to contact the Toy R Us customer service team to arrange for the collection. And also any items purchased from a Toys “R” Us store must be returned back to a Toys “R” Us Store.
Toy R Us UK School Project Number
If you need any information for a school or college project, you can call the Toys R Us UK School project number 0162 841 4141. The staff team will be happy to assist you.
Toy R Us Gift Cards
You can purchase and get all the information for the gift cards via the page. You can easily redeem your gift cards online and can redeem up to five gift cards per order. You can also check the balance of the card by entering the gift card number and the pin code on this Toy R Us gift cards page
Toy R Us UK Personalized Gifts Team
If you have any requests or questions for the personalised gifts, you can contact the support team by email at Toy R Us email contact [email protected] or over the telephone at Toys R Us customer service number UK 0178 243 3155. The Toys R Us customer service hours are from Monday – Friday – 9am – 5pm
The requests can also be made by post at the following Toys R Us UK personalized gift team address or online by submitting the details in this contact form.
Unit 1a, Govan Way, Fenton Industrial Estate, Stoke on Trent, ST4 2RS
Toy R Us Parties R Us
The customers can ask any of the questions about the product online using the contact form and the support team will make sure to revert back within one working day. You can easily manage the services online by registering via this Toy R Us parties R Us team page and get all information. If you have any questions for arranging the parties or events, or for any other information, you can call the Toys R Us contact number UK 0161 776 5644. The phone lines are open from 9:00am to 5:00pm, Monday to Friday (excluding bank holidays). The requests can also be sent by post at the below mentioned address
Parties R Us, Unit 3 & 4, Tallow Way, Fairhills Road, Manchester, M44 6RJ
Toy R Us Donations
You can send in your Toy R Us donation requests by email at Toy R Us email contact [email protected] R Us.com with all the required details for a fast action.
Toy R Us UK Business Numbers and Email
For all the business related information, you can contact the Toy R Us business sales team via the Toy R Us business email [email protected] R Us.com. A range of products are being offered, which you may go through by visiting this page. The team can also be contacted by fax at the Toys R Us corporate phone number fax 01628 414 092 or by post at the following address
Business Solutions, Toys “R” Us, Geoffrey House, Maidenhead Business Park, Westacott Way, Maidenhead, Berkshire, SL6 3QH
The ordering for the products is really easy and convenient when you have a business account. You just need to submit the application form downloaded via the page and to be sent either via the Toy R Us business email [email protected] R Us.com or by post at the above mentioned address. For any questions, the support team can be contacted at the Toy R Us contact number 0162 841 4141
You can also offered the gift cards which can be used for part or whole payment on any Toys R Us or Babies R Us products either online or in any of our stores across the UK. If you need to check the balance, you can either do it online via this page, or dial the free Toys R Us rewards phone number 0800 051 8922 or it can be done at any Toys R Us stores UK.
Toys R Us UK Careers
All the details about the job opportunities can be checked online by visiting this page. You are required to submit all your details in the application form via the page and the support staff will revert back as required.
Toys R Us Press Contact
All the media related questions or requests can be submitted to the Toys R Us press office either via the Toys R Us email [email protected] R Us.com or at the Toys R Us phone number 1(973) 617-5900 and the team would be happy to assist further.
Toys R Us UK Affiliate Program
Toys R Us Customer Service Complaints
For any complaints regarding any of the product or the rendered services, the customers can contact the Toy R Us customer service team online by submitting all the detailed information via the page and the team will take all possible steps to solve the issue at the earliest.
Still, if you are not happy with the given resolution, alternative dispute resolution is available. The matter can be escalated to the European Online Dispute Resolution Platform via the page
Contact Toys R Us through social media- Facebook, Twitter and other apps
Toys ‘R’ us is the United Kingdom’s most successful family leisure, baby care and toy retailer. Toy R Us provides an ultimate range of toys, baby care, video games, multimedia, bikes and outdoor fun products. The company opens all of its stores 7 days a week to provide the best shopping experience along with trained and dedicated staff teams. Presently the business has grown to 82 stores with full national coverage in England, Wales, Scotland and Northern Ireland.
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