Sunmaster Holidays Service Numbers, Booking Holidays, Complaints Insurance and More

There are various ways by which the customers can get in touch with the Sunmaster Holidays customer services team to get the details about the services, or to make any changes, to ask any questions through online, email or over the telephone. You can call the Sunmaster Holidays contact number 0344 493 0009. The Sunmaster Holidays phone opening hours are from Mon- Sat 9AM- 5:30PM and Sun 10AM- 5:30PM. The requests can be sent online by filling in a contact form through the page and the team members will make sure to revert back as soon as possible. You can also sign in to your Sunmaster Holidays online account via the page using the booking reference number and access all your booking details. There are various questions which have already been answered through the Sunmaster Holidays help page for your assistance or even you can also ask the question there.

Sunmaster Holidays customer service

Sunmaster Holidays Contact Numbers


UK Contact Numbers

International Contact Numbers

Sunmaster Holidays Customer Services And After Sales Contact 0344 493 0009 +44 344 493 0009
Sunmaster Holidays Bookings Phone Number Removed Removed
Sunmaster Holidays Contact For Not Received Flight Tickets Removed Removed
Sunmaster Holidays Travel Insurance Contact 0333 202 5670 +44 333 202 5670
Sunmaster Holidays Helpline For Complaints While On Holiday 0798 445 6851 0044 798 445 6851
Global Response Team Contact For Travel Insurance Concerns 0343 658 0355 +44 343 658 0355
Global Response Team Contact For Travel Insurance Claims 0343 658 0345 +44 343 658 0345
Global Response Team Contact For Gadget Upgrade Claims 0128 562 6020 +44 128 562 6020
Global Response Team Contact In Medical Emergency 0343 658 0342 +44 (0) 343 658 0342
Global Response Team Another Contact In Medical Emergency 0129 365 2842 +44 (0) 129 365 2842
Global Response Team Contact For Claims Complaints 0292 046 8793 +44 (0) 292 046 8793
Financial Ombudsman Service Contact Number 0800 023 4567 +44 800 023 4567
Financial Ombudsman Service Fax Number 0207 964 1001 +44 207 964 1001
Financial Services Compensation Scheme Contact 0800 678 1100 +44 800 678 1100

Sunmaster Holidays Bookings Contact

In order to make the bookings, you can call the Sunmaster Holidays customer support Sunmaster Holidays bookings contact number. The Sunmaster Holidays phone opening times are from Mon- Fri 9AM- 10PM, Sat 9AM- 9PM and Sun 10AM- 9PM. The bookings can also be requested online using the web page.

Sunmaster Holidays after Sales Team

The cost and allowances of the baggage generally vary from airline to airline, so for the details and price, the customers can get in touch with the Sunmaster Holidays after sales team either by calling the Sunmaster Holidays phone number 0344 493 0009 here from Mon- Sat 9AM- 5:30PM and Sun 10AM- 5:30PM or via the online portal by signing in the account through the page under the ‘add bags’ tab and the support team will revert back with the details.

Sunmaster Holidays Newsletter

The customers can register their details for the Sunmaster Holidays newsletter to get the latest update and information on all new services or deals through the page.

Sunmaster Holidays Flight Tickets

In the case, you have not received your flight tickets 4 days before the travel, or even the booking confirmation, you can get in touch with the customer support department either by calling them at the Sunmaster Holidays telephone number here or send the requests online via a contact form through this page and the team will make all arrangements for your ‘ticket on departure’

Sunmaster Holiday flight tickets

Sunmaster Holidays Payments

The Sunmaster Holidays payments are not accepted by cash, cheque or Paypal. All the major credit and debit cards are being accepted. You can view the details and easily pay the balance by signing in your online account via the page.

Sunmaster Holidays Travel Insurance

The Sunmaster Holidays travel insurance cover is regulated by ROCK Insurance Group. If you have any questions about the cover plan, you can call the team at the Sunmaster Holidays travel insurance contact number 0333 202 5670 here or send the requests in writing at the following address and the team will make sure to reply back within two working days. The global response team can also be contacted directly for any concerns at their phone number 0343 658 0355.

Sunmaster Travel Insurance, Griffin House, 135 High Street, Crawley RH10 1DQ

Whether you are looking for the quotes for single trip cover or the annual trip, it can be easily obtained online using the web page. Generally the policies are under the auto renewal plan, if, however, you wish to remove the automatic renewal plan, then you may contact online via the page. The customers can check the list of all the winter sports activities and all other special sports by visiting the page. For the payments, all the major debit or credit cards are being accepted like Visa, MasterCard, Maestro, Visa Electron and Delta.

Sunmaster Travel Insurance Claims Number

In order to make the claims on your cover, you can contact the global response claims team either at the helpline number 0343 658 0345 here or via the email address [email protected]. For the claims about the gadget upgrade, the claims team can be contacted at the telephone number 0128 562 6020 here or requests to be sent via the email address [email protected] with all your contact details and the policy number. In the case of any medical emergency, you can immediately get in touch with Global Response on their phone number 00 44 (0) 343 658 0342 or 00 44 (0) 129 365 2842 anytime as the phone lines are open for 24 hours a day and they will assist further.

Sunmaster Holidays Cancellation Requests

If you wish to cancel your package holiday, then you are required to send the requests in writing at the following Sunmaster Holidays address. There are some cancellation charges to be applied, which you may check by visiting the page.

Glendale House, Glendale Business Park, Sandycroft, Nr Chester, CH5 2DL

Sunmaster Holidays Customer Complaints

The Sunmaster Holidays customer services always make sure to serve to the best of customer satisfaction. Still, if you have any issues in your travel, you can contact them and they will be more than happy to assist further. If you are facing any problems in the resort, then the first point of contact is your accommodation reception. There are some local agents also available for assistance, whose contact details are mentioned on the accommodation voucher. Otherwise, you may call the Sunmaster Holidays helpline 0044 798 445 6851 here

For any of the issues regarding the holiday or booking arrangements, you can submit online by filling in the details in a contact form through the page and the investigation will further be done. This complaint must be submitted within 28 days of your return and then a response will be given within 28 days. You may also talk to the support staff at the Sunmaster Holidays contact number 0344 493 0009

If the complaint is concerning the sunmaster travel insurance cover, the details of the issue can be sent in writing to the below mentioned address for further investigation.

Sunmaster Insurance, the Compliance Manager, Rock Insurance Group, Suite A, 3rd Floor, Griffin House, 135 High Street, Crawley RH10 1DQ

If you are not satisfied with the given decision about the insurance cover complaint, you can refer the issue to the European commission online dispute resolution portal via the page

If the complaint is regarding the claims process or the rendered services, the Global response team can be contacted either at their phone number 00 44 (0) 292 046 8793 here or via the email address [email protected] or even by mail at the address: The Complaints Department, Global Response Ltd, Regus House, Falcon Drive, Cardiff, United Kingdom, CF10 4RU. In the case, if you are not satisfied with the given outcome, the matter can be referred to the Financial Ombudsman Service (FOS) for an independent review. FOS can be contacted at their free phone number 0800 023 4567 here or via their fax number 0207 964 1001 or via the email contact [email protected] . You may also send the details at their address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

The customers are also covered under the Financial Services Compensation Scheme (FSCS) for the compensation. You can check all the related information by calling FSCS at their free phone number 0800 678 1100 here or via their web page.


Contact Sunmaster Holidays through Facebook, Twitter and other apps

Since decades, Sunmaster Holidays has been offering cheap and best summer holiday packages to thousands of customers across the United Kingdom and beyond with the arrangements for everything including hotels, flights and transfers. Being the members of The Global Travel Group, the users are being financially protected under the “customer protection guarantee scheme”. The users have been given easy access to either make the bookings online or through the telephone with flexible payment options and exclusive deals. The Sunmaster Holidays customer support staff is well educated and trained to serve to the best of their capabilities and the users can contact them in various ways like over the phone, online form, email or through the social portals.