AIG Contact Numbers

AIG is one of the biggest insurance companies in the uk. AIG contact number is: 02079547000 and the customer service team will help you.

Helpline UK Contact Numbers International Contact Numbers
AIG Customer Service Phone Number 02079547000 +442079547000
AIG Malaysia Contact Number 1800 88 8811 +441800888811
AIG Personal Accident Cover 08003168926 +448003168926
AIG Cancer Cover 08001974225 +448001974225
AIG Heart Attack And Stroke Cover 08003166225 +448003166225
AIG Over 50s Personal Accident Cover 08009804317 +448009804317
Direct Car Excess Insurance 03333230208
or
03458509092
+443333230208
or
+443458509092
AIG Life Queries 03456006820 +443456006820
AIG Life Claims 03456006815 +443456006815
AIG Life Complaints 03456006813 +443456006813
AIG Cheatline 08003282550 +448003282550
AIG Claims Regarding Personal Accident, Heart And Stroke Cover, Fatal Accident 02086628101 +442086628101
AIG All Cancer Cover Claims 08000481652 +448000481652
AIG Male/ Female Cancer Cover Claims 08009804313 +448009804313
AIG Private Clients Claims 02079548419 +442079548419
AIG Business Claims Phone Number 02079547000 +442079547000
AIG Media Contacts 02032171789
or
07802873196
+442032171789
Or
+447802873196
AIG Extra Support Team 02079547000 +442079547000
AIG Insurance Complaints 08000121301 +442086496666
AIG Claims Complaints 02086628101 +442086628101
AIG Any Other Complaints 02086628100 +442086628100
AIG Compliance Helpline 08082341182 +448082341182

contact aig

AIG Insurance Customer Service

In Dec 2012, the company name has changed from Chartis Europe Limited to AIG Europe Limited. AIG (American International Group) is one of the world’s leading property-casualty and general insurance group, serving individuals, businesses and thousands of companies. The change of name has not affected the clients or policyholders in any way. It is regulated by the Financial Conduct Authority and Prudential Regulation Authority. The company ‘vision has always been to provide value to money to as many people as possible with the great offers and excellent customer service. You can avail AIG customer service by calling at 020 7954 7000.

AIG UK Head Office Address

The customers have the option to get in touch with the AIG contact team by mail service as well. You can do so by writing a letter and sending it to AIG headquarters address. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. AIG UK head office address is:

The AIG Building, 58 Fenchurch Street, London EC3M 4AB

AIG Postal Address

You can also send in your queries to the following AIG postal address

AIG Europe Ltd, the AIG Building, 2 – 8 Altyre Road, Croydon, CR9 2LG

AIG Insurance Contact

For all your AIG insurance contact enquiries, you can get in touch with the AIG customer service by calling the AIG customer service phone number +44(0)20 7954 7000. The queries can also be sent via fax at the AIG fax number +44(0)20 7954 7001 or via email at the AIG contact email [email protected] . You can check for the contact details of various AIG UK branches by visiting the page https://www.aig.co.uk/contact-us . You can check for the contact information of all countries across by visiting the page http://www.aig.com/worldwide , like the AIG Malaysia contact number is 1800 88 8811

AIG Insurance Covers

If you would like to have information for the various AIG insurance covers, you can contact the AIG advisors on the following numbers:

  • For the personal accident cover, you can call the AIG contact number 0800 316 8926
  • For the cancer cover, you can call the AIG contact number 0800 197 4225
  • For the heart attack and stroke cover, you can call the AIG phone number 0800 316 6225
  • For over 50s personal accident cover, you can call the AIG phone number 0800 980 4317
  • The above phone lines are open from Mon-Fri 8:00am – 6:30pm

AIG Car Excess Insurance

Direct Car Excess Insurance is a trading name of AIG Europe Limited. For any AIG car excess insurance queries, you can call the phone number 0333 323 0208 or 0345 850 9092 or via email at [email protected]

AIG Life Insurance

For any queries, you can contact the AIG life insurance on the phone number 0345 600 6820 from Mon-Thurs 8.30am – 8.00pm and Fri 8.30am – 5.30pm. The queries can also be sent by email at [email protected]  or by mail at the address:

AIG Life Limited, PO Box 12010 Harlow CM20 9LG

The claims department can be contacted at the phone number 0345 600 6815 from Mon-Fri at 8.30am – 5.30pm or by email at [email protected] or by mail at the above address. If you have any complaints regarding the services, you can call the phone number 0345 600 6813 or by email at [email protected]

AIG Claims Contacts

If you have any query related to a specific product, you can send the details by email at AIG contact email [email protected].

  • If your enquiries are for general claims or regarding submitting the claims, you need to contact the AIG claims account relationship team. The team contact details can be checked via the page https://www.aig.co.uk/content/dam/aig/emea/united-kingdom/documents/Claims/claims-account-relationship-team.pdf . If you would like to directly contact the AIG claims operations officer, you can contact via email at AIG email address [email protected].
  • For the support and advice to the claims handlers, AIG has a specialist investigation unit dealing with any suspicious actions. The unit can be contacted via the AIG Cheatline 0800 328 2550. For the claims regarding personal accident, heart and stroke cover, fatal accident, you can call the AIG claims phone number 0208 662 8101 or you can download the AIG claims form via the link https://www.aig.co.uk/claims .
  • Regarding the all cancer cover claims, you need to dial the AIG claims phone number 0800 048 1652 and if it is for specific male or female cancer cover, you can call the AIG claims contact number 0800 980 4313.
  • For the private clients, if you are calling for the home, motor, yacht and collection claims, you can dial the AIG claims phone number +44 (0)20 7954 8419 (in the business hours). The claims request can also be sent via email at AIG email address [email protected]

AIG Business Claims

aig businessFor the business claims regarding business travel and personal accident, you can contact the AIG claims team via email at AIG business claims email [email protected] or over the phone at the AIG business claims phone number 0207 954 7000. The claims request can also be sent via fax at the AIG business claims fax number 020 8253 7569 or via mail at the below mentioned address

Claims, AIG Europe Limited, the AIG Building, 2-8 Altyre Road, Croydon, Surrey CR9 2LG, United Kingdom

Below is the list of some of the contact details for the claims team as per the type of the policy:

Policy Type Contact Details Opening Hours
Employers’ And Public Liabilities

 

020 8680 7254

 

Mon-Fri 9am – 5pm
Lifeline Plus –
Medical Assistance 01273 552 922

 

24 hours
Personal Property Or Money- Contact Concierge Claims Service 0207 359 3433( from outside UK)

Or Email at [email protected]

 

Mon-Fri 9:15am-5pm
Political Evacutation Claims- Contact 24/7 Crisis Centre Hotline

 

01273 552 922

 

 

24 hours
Fleet Protect Motor Fleet Claims 02079547000 or

Via email at [email protected]

 

24 hours
Property 02079547000

 

24 hours

AIG Media Contacts

If you are a journalist and have any media related enquiries, you can call the AIG team at the AIG media contact number 020 3217 1789 or 07802 873196. The team can also be contacted by email at AIG email address [email protected] or through the social platform like twitter accounts.

AIG Broker Portal

For any queries, or changes to be made, you can contact the AIG extra support team on the AIG broker portal phone number 02079547000 or via email at AIG email address [email protected]

AIG Insurance Complaints

The company has a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. To make your complaints, you can call the AIG customer service number 0800 012 1301 and if you are calling from abroad, you need to dial the AIG insurance complaints phone number +44 20 8649 6666. The complaints can also be referred to the AIG customer relations unit by mail at the below mentioned address

Customer Relations, AIG Europe Limited, the AIG Building, 2-8 Altyre Road, Croydon CR9 2LG

You can also send the details by email at the AIG contact email [email protected] .   If your complaint is about claims, you can call the AIG phone number 020 8662 8101 or via mail at the address:

 Claims Manager, AIG Direct, Norfolk House, Wellesley Road, Croydon, CR0 1LH

For any other issues, you can call the AIG phone number 020 8662 8100. You also have an option to send the concerned issues online by filling the AIG customer feedback form via the link https://www.aig.co.uk/feedback-form . Within 8 weeks of receipt of the complaint, a final resolution is given to the customer. If you are not satisfied with the response received, you can escalate the matter to the Financial Ombudsman Service. They are an independent resolution provider for the raised matters. They can be contacted over the phone at 0800 023 4567 or 0300 123 9123 and if you are calling from outside the UK, then you can call +44 20 7964 0500 or via mail at the following address

Financial Ombudsman Service, Exchange Tower, London E14 9SR

Or you can contact via email at [email protected]  or through their official website www.financial-ombudsman.org.uk . You also have an option to use the European commission service to escalate the matter for the insurance policy purchased online, at the page

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

AIG Reporting Misconduct

If you would like to report for any misconduct or illegal work, you can contact the AIG Compliance helpline for further investigation. The AIG Compliance helpline can be contacted over the phone at 0808 234 1182. The phone lines are open for 24 hours a day, 7 days a week. Other details can be checked online via the link https://aigglobal.alertline.com/gcs/welcome

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One thought on “AIG Contact Numbers”

  1. MY name is marco aurelio de araujo and I come to tell you and ask everyone who is reading this message not safe with GROUP AIG CLAIMS INC because I am Brazilian and I worked in charleston and had my rights stolen by insurer AIG who did not pay my rights as insuring because I had a serious work accident 10 years ago having all broken ribs spleen and depression stains AIG paid neither my wages nor my indemnity nor my insurance and paid the expenses of the charleston musc medical university hospital to this day I am sick and I can’t work in Brazil to take care of my family and there is still the musc hospital that charges me this $ 18,000 debt because of this AIG swindler and the owners of this AIG who are also swindlers the world’s worst insurer AIG CLAIM SERVICES this AIG swindler

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