AO.com Customer Service Direct Number:
0845 697 0261
Call This Number and Save it Under “AO Number”.
Appliances Online or AO.com is best described as an online retailer specializing in the household appliances to name a few, washing machines, tumble dryers, fridges, freezers, dishwashers, ovens, cookers, microwaves, coffee machines, steam irons, floor cleaners, televisions etc. it is head quartered in Bolton, United kingdom. In 2011, the company received the award for Best Customer Service Operation. The company has always kept its vision to achieve maximum customer satisfaction.
Ao.com Customer Centre
If you need any assistance of AO.com customer care, you can do so by writing a letter and sending it to the following AO.com customer service center. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible
AO.com, C/o AO World PLC, 5a the Parklands, Lostock, Bolton, BL6 4SD
Ao.com Customer Service UK
Providing best services to the customers has always been a priority for AO.com and they offer various options of phone calling, emails, and online methods or postal to contact them as and when required. For all the general enquiries, the customers can dial the AO.com telephone number 0344 324 9222. The AO.com customer service hours are from 8am- 10 pm on all 7 days of the week. You can also email your concerns or questions at the AO.com email address [email protected] . The customers can also all at AO.com free phone number 0800 0323249 for their general enquiries.
AO.com Repair Service 08 Number
For any kind of repair is required for the purchased product, you can easily book an appointment for an engineer at AO.com UK call centre 0800 561 4489. The team is available for 7 days a week. The Repairs also include a 12 month protection plan. It may be noted that the calls may be recorded and monitored for quality and training purposes. You can also choose a day for the person to visit. All the details can be checked online also at the page http://ao.com/help-and-advice/Help-With-My-Product/repair-and-protect .On the page http://ao.com/help-and-advice/help-with-my-order/contact-us , you can fill up an online form mentioning your contact details and the issue and press submit under the Email Us tab and the AO.com customer service team will respond back within 48 hours.
AO.com Tracking My Order 03 Number
In order to track the status of your order, you can visit the link http://tracking.ao.com/ao-login/en.html . Just enter the order number and the postcode and all the required details will be displayed. You can also write your feedback or view other customers’ reviews on http://ao.com/customer-reviews/ . The orders can be easily placed on the official website www.ao.com or you can contact ao.com UK based call centre, from Monday- Sunday, 8am-10pm on 0344 324 9222.
AO.com Payment Service Number
For the payments, the customers can use Visa, Visa Debit, American Express or MasterCard or PayPal options. Alternatively, you also dial the AO.com customer number 0344 324 9222 and the service executives will be happy to process the order by telephone using your payment card. The Expert Logistics team makes sure that the new appliances reach to the customer safely. If the customer would like to speak to the driver, they can call the AO.com phone number 01204 672680. The phone lines will be open from 7am – 7pm.
AO Aftercare Protection Plan
The customers always has a right for a refund, repair, or replacement for up to six years should a product turn out to be faulty. Following the product purchase, you can subscribe for the service plan to make the product in a good condition. To get the AO Aftercare Protection plan, the customers can call at the phone number 0345 241 1234. It is a month by month service plan and the advisors at this number are more than happy to provide the details. You can get all the details at the page http://ao.com/help-and-advice/Help-With-My-Product/aftercare
AO.com Contact and Helpful Links
The company make sure to render the best quality services by providing the AO.com helpline number 0344 324 9222 to discuss all the concerns, 7 days a week.
- If you require all information about television installation or other help like retuning the TV or connection with Wi-Fi, the guidelines are accessible at http://ao.com/help-and-advice/help-with-my-product/sound-and-vision-how-to-guides .
- You can check the latest promotions and discounts offered by the company at the page http://ao.com/help-and-advice/help-with-my-order/latest-promotions and how to claim them and their detailed information is at the page http://ao.com/buy-more-save-more
- Be it washing machines or dryers or ovens etc, the company has managed to assemble all the needful information under one link http://ao.com/help-and-advice/help-me-choose/buying-guides This will help to make the choice easier and time saving.
- If you have any questions related to delivery of the product like status of delivery, delivery cost or slot, what happens in case of no delivery etc., you can visit the page http://ao.com/help-and-advice/Help-With-My-Order/FAQs#delivery
- You can also sign up with the link http://ao.com/life/ and get to attain knowledge for home interiors, food recipes etc with the images and videos.
- com makes their reviews on the best products to be bought mentioning their features at the link http://ao.com/best which becomes very helpful for the customers to make a decision.
- All the brand names accessible at AO.com are available at http://ao.com/help-and-advice/help-me-choose/brands from which you can choose and make a purchase.
- To make the big purchases manageable, the company offers various affordable finance schemes at http://ao.com/help-and-advice/Help-With-My-Order/Finance where an online form has to be filled in at the payment stage.
- In order to keep a regular check on the washing machines which you have purchased from AO.com, The maintenance guide for washing machines is available at http://ao.com/help-and-advice/help-with-my-product/how-to-look-after-your-washing-machine
- It is not only about the product selling. The company also provides various instructions to maintain your products in a good condition thereafter. Like for ovens, the cleaning tips are provided at http://ao.com/help-and-advice/help-with-my-product/10-oven-cleaning-tips
- All the questions regarding the installations and disconnections are answered under the link
The most important feature is that the deliveries are on 7 days a week from 7am until 10 pm free deliveries across mainland UK. The customers can even choose the delivery day as per their comfort. You have a special feature of Click and Collect as a delivery option. The customer can select the store where the parcel is to be delivered as per their convenience and select the day for delivery. All the details can be found out at the page http://ao.com/help-and-advice/Help-With-My-Order/click-and-collect . Next day delivery is also provided on most of the products, subject to driver accessibility, based on the postcode which is entered in the checkout button. The customers can also pre book their delivery time slot. The company offers a 4 hour time slots like from 7am- 12pm, 10am- 2pm, and 12pm- 5pm. The delivery details can also be changed at the page http://tracking.ao.com/ao-login/en.html by entering the order number and the postcode of your area. For all other related information you can check the link http://ao.com/help-and-advice/Help-With-My-Order/delivery
The AO.com group has a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. The customers have been given various options like phone, email or post to make their respective complaints. The customers can call AO.com contact number 0344 324 9222, which is open from 8am to 10pm on all days and talk to the customer care team for their issues. And if you prefer to write, then send in the letter with the required documents attached to the following AO.com Complaint postal address
AO.com customer care, 5a the Parklands, Lostock, Bolton, BL6 4SD
You can also email your issues at [email protected] and the support teams will response back as soon as possible with the best possible solutions. The customers also have the option to use the independent tool- Resolver for filing the complaint. This tool is an independent, free of cost system using the link http://www.resolver.co.uk/companies/ao-com-complaints/contact-details . This will connect to the desired complaint resolving team. All the details are kept in a case file which is saved for future, in case if the complaint is required to be escalated to above levels like Ombudsman services. Notification will be given automatically when it will seem to be appropriate to escalate the matter further. If you are again not satisfied then the complaint can be raised to higher authorities like Ombudsman or regulator for further action.
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