The Black Horse customer services department is easily available to answer all your questions about the finance process, payments, or if you wish to make any changes in your details or any other concern at the Black Horse contact number telephone 0344 824 8888 here. or 0800 151 2454 free phone.The Black Horse customer service opening times are from Mon- Fri 8:30AM- 6PM (excluding UK Bank Holidays) and Sat 9AM- 1PM. The speech or hearing impaired customers can use the text relay services to contact the team by dialing the Black Horse text phone number 18001 0344 824 8888. You can also ask any of your questions online by signing in to the account via the page using the contact form under the ‘Contact Us’ tab. If you wish to have any of the documents in Braille, large print or audio format, then you may request the team at the Black Horse free contact number 0800 302 9155 here
Black Horse Contact Numbers
Black Horse Customer Service Address
For any of the questions about your Black Horse account or any other concern, you can send in the details by mail at the below mentioned Black Horse customer service address along with mentioning all your contact details so that the support staff can revert back as soon as possible.
Black Horse Finance, Customer Services, St William House, Cardiff, CF10 5BH
Black Horse UK Make Payment
The customers have been offered various options to make the payments as described below-
- By Direct Debit– direct debit is the quickest way to make the regular payments which enables to deduct the amount from your bank account automatically on a desired date every month. You can set up this plan by calling the Black Horse contact centre at the Black Horse contact phone number 0344 824 8888 here from Mon- Fri 8:30AM- 6PM and Sat 9AM- 1PM
- Via Direct Transfer– the direct transfer payments can be done online banking service
- Via Standing Order– a standing order mandate can be set up to make a regular payment. The agreement number is used as the reference number and payee is mentioned as “Black Horse Ltd”
- By Phone– using your VISA debit or Mastercard debit cards, the users can easily pay over the telephone on the Black Horse phone number 0344 824 8888
- Pay Online– the payments can be done online by signing in to your Black Horse online account via the page only through VISA debit or Mastercard debit cards
Black Horse Payment Difficulties
If, in case, you are facing any difficulties while making the payments, then you may get in touch with the Black Horse contact centre at the free Black Horse customer service number 0800 151 2454 here and the team members will surely assist you with some other payment arrangements. The Black Horse contact opening hours are from Mon- Fri 8:30AM- 7PM and Sat 9AM- 1PM. You can also send the requests by mail at the following Black Horse customer service address
Collections Department, Black Horse Finance, Ettrick House, 37 South Gyle Crescent, Edinburgh, EH12 9DS
There are some independent organizations as well from where you can seek advice and support regarding the debt matters. Some of their contact details are listed below for your reference
- National Debtline– available at the free phone number 0808 808 4000 from Mon- Fri 9AM- 9PM and Sat 9:30AM- 1PM or via the web page or at their address: National Debtline, Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham B16 8TP
- StepChange Debt Charity– can be contacted at the free helpline 0800 138 1111 from Mon- Fri 8AM- 8PM and Sat 8AM- 4PM or via the page
- Citizens Advice Bureau– accessible via the page
- The Money Advice Service (MAS) – at the telephone number 0300 330 2222 here from Mon- Fri 8AM- 8PM and Sat 9AM- 1PM or via the web page
Black Horse Dealers near Me
You can check for the contact details of various dealers near to your place by using the postcode or the city name through the page.
Black Horse Contact Dealer
If you wish to be a Black Horse dealer, then you can send in your requests to the advisors either via the Black Horse contact email finance[email protected] or discuss over the telephone by calling the Black Horse dealer helpline 0292 029 4019 here. The Black Horse contact opening hours are from Mon- Fri 9AM- 5PM.
Black Horse Contract Hire Contact Details
When you are looking for all the information related to the car contract hire, quotes for the cars or any other concern, you may call the Black Horse finance dealer contact number 0344 879 6099 here from Mon- Fri 9AM- 5PM and is closed on weekends.
Black Horse LUC Helpdesk
If you are facing any issues with the LUC system, you can get in touch with the Black Horse LUC helpdesk at the Black Horse phone number 0344 824 0863 here from Mon- Fri 7:45AM- 7PM, Sat 8AM- 6PM and Sun 9AM- 4PM. For the online account, the password can be set using the online portal, otherwise, you can send the requests for the same via the Black Horse contact email [email protected] .
Black Horse New Business Number
The questions related to new business proposals or about the funding can be discussed with the advisors at the Black Horse new business number 0344 824 8877 here. The Black Horse phone opening hours are from Mon- Fri 9AM- 7PM, Sat 9AM- 6PM and Sun 11AM- 4PM.
Black Horse Dealer Caravan Finance Contact
The motorhome and the holiday home dealers can contact the Black Horse dealer caravan finance team for any of their questions and the members will be happy to assist in all possible ways. In the North, you may call the Black Horse dealer manager contact number 0774 743 4060 here or send the requests via the Black Horse email address [email protected]. For the Southern area, you can call the Black Horse dealer manager phone number 0777 494 7207 or contact via the Black Horse email [email protected]. The Black Horse dealer central office can be contacted for any requests via the Black Horse email address [email protected] and the consultant will be more than happy to help further. The Black Horse dealer sales team can be contacted either by sending the requests via the Black Horse email [email protected] (North) or [email protected] (South) or by dialing the Black Horse sales telephone number 0777 476 7643 (North) or 0778 961 5679(South) respectively. The contact details for the Black Horse dealer accounts team agents for different regions are mentioned below-
- For North– to be contacted via the Black Horse dealer contact number 0778 524 1853 here or via the Black Horse dealer email [email protected]
- For Scotland/Newcastle– you can contact either by dialing the Black Horse dealer account phone number 0783 115 1106 or through the Black Horse contact email [email protected]
- For Midlands– accessible at the Black Horse dealer phone number 0791 707 2212 or contact by Black Horse email [email protected]
- For North West / North Wales– you can either call the 0778 570 8531 or send the details via the Black Horse dealer email address [email protected]
- For West Pennines/North Yorkshire– you can call the Black Horse dealer account number 0777 413 7932 or contact by Black Horse email address [email protected]
- For South– you can call the Black Horse dealer account telephone number 0779 509 2431 or contact via the Black Horse email address [email protected]
- For South/South East– you can call the Black Horse dealer account phone number 0797 056 6007 or send the requests via the Black Horse email address [email protected]
- For South/Central Motorhomes– you can dial the Black Horse dealer phone number 0776 839 8932 or send the requests via the Black Horse dealer email [email protected]
- For Central/East Anglia– the team can be contacted either at the Black Horse dealer account number 0797 056 6386 or via the Black Horse email address [email protected]
- For South Wales/West– you may call either the Black Horse dealer contact number 0776 767 0726 or contact by the Black Horse dealer email address [email protected]
Black Horse Data Protection Team
If you wish to know the information which Black Horse limited holds for you or would like to make changes to it, you can contact the Black Horse data protection team at the Black Horse customer number 0344 824 8888 (+44 344 824 8888) from outside the UK) here or by sending the requests at the Black Horse following contact address. If, in case, you are not happy with the given response, then you may refer the matter to the Information Commissioner’s Office through their web page
DSAR Unit, Black Horse, St Williams House, Tresillian Terrace, Cardiff CF10 5BH
Black Horse Customer Complaints Department
The Black Horse customer service agents adhere to all the rules and regulations. Still, if you have any complaints regarding the received services or any of the products, then you may get in touch with the Black Horse customer complaints department and they will make sure to solve the issue at the earliest. The team can be contacted by calling the Black Horse contact number complaints 0344 824 8888 here from Mon- Fri 8:30AM- 6PM and Sat 9AM- 1PM or you may fill in an online contact form via the page.
If you prefer to post, you can send the details including the agreement number and all the documents supporting your complaint at the following Black Horse contact address
Customer Complaints, Black Horse Finance, St William House, Cardiff CF10 5BH
Firstly, if you want to check that if you had a PPI on the Black Horse product; you can submit your details in an online contact form through this page. There is a list of brands and store cards concerning the PPI, which you may check by visiting the page. Then if you need to contact in regard the Black Horse PPI complaints, you can call the Black Horse contact number PPI free 0800 151 2449 here from Mon- Fri 9AM- 5PM. The complaints can also be submitted online using a contact form via the page or you can send the Black Horse PPI questionnaire (to be downloaded via the page) by post at the below mentioned address
Black Horse, PPI Complaints, St William House, Tresillian Terrace, Cardiff, CF10 5BH
If you are not satisfied with the response of the above complaint and want to make a PPI complaint relating only to the commission charged on your PPI policy, then you may submit a contact form via the page.
If, in case, you are not satisfied with the given response, then you have an option to refer the matter to the Financial Ombudsman Service (FOS) for an independent review. FOS can be contacted at the free phone number 0800 023 4567 here or at the address: The Financial Ombudsman Service, Exchange Tower, London E14 9SR and you can also visit their web page for more information.
Regarding the PPI complaints, the users can also refer to some organizations for advice such as the Citizens Advice Bureau (web page), Financial Services Compensation Scheme (web page), Money Advice Service (website) and various others.
Contact Black Horse through the website and YouTube
Black Horse is one of the leading vehicle finance providers in the United Kingdom registered in England and Wales, offering finance on both new and used vehicles, including cars, motorcycles, caravans and motor homes. Black Horse Limited is regulated by the Financial Conduct Authority and covered by the Financial Ombudsman Service (FOS). The finance is not available online. It can only be accessible through selected dealers. The Black Horse customer services team has well trained and experienced advisors for all your help and guidance and the users can easily contact them over the telephone, by post or using the online account.