Butlins UK Phone Numbers: Booking, Cancellations, Group Booking, Emails

Butlins customer service contact number is 0330 100 6648 cal charge: between 3p and 55p per minute, opening times are: 9am-9pm Monday – Saturday.

Butlins is the leading name in the leisure industry in the United Kingdom providing affordable holiday breaks and enjoyment with your families. The Bognor Regis, Minehead and Skegness are the three seaside resorts where you can relax in the fully equipped rooms; enjoy the fun filled activities, delicious food and the amicable surroundings to have the life long memories to cherish.

Contact Number

Butlins contact numbers

Helpline UK Contact Numbers
Customer Service 0330 100 6648
General Queries 0330 100 6649
Payment Line 0330 100 6657
Auto Pay Queries 0330 100 6665
Changes In Bookings/ Cancellation 0330 100 6650
Group Booking 0330 102 5297
Special Needs Customer 0330 100 9334
Premier Club Member 0330 102 5280
Day Visits Queries 0330 100 9732
Gift Voucher Purchase 01442 203 552
Events Team 0330 102 5306
Travel Agent Sales 0330 102 5303
Agency Sales 0871 230 1925
HR 01442 230 300
Skegness Holiday Sales 0330 100 9745
Skegness Caravan Sales 01754 614499
Skegness Caravan 01754 614444
Skegness Fax Number 01754 614416
Changes In ESF Bookings At Bognor Regis 01243 810117
Changes In ESF Bookings At Minehead 030 100 9334
Changes In ESF Bookings At Skegness 0330 102 5297 (option 3)
ESF Events Team 01664 566360
Holiday Insurance Claims 0344 892 1697
Dialysis Treatment Queries At Bognor Regis Resort 02392 463976
Dialysis Treatment Queries At Minehead Resort 01932 855999
Dialysis Treatment Queries At Skegness Resort 01754 897000
RNID Typetalk Services 0800 7311 888

Butlins Contact timings

Customer support

Payment support

Premier club member contact

Monday- Sunday 9AM-9PM
Booking amendments Monday-Sunday 9AM-7PM
Group bookings

Special needs customer queries

Day visit queries

Event support

Monday- Sunday 9AM-5PM
Bognor Regis Resort timings 10AM-8PM any time
Minehead resort 9.30AM- 6PM any time

 

Butlins Contact Us

  • If you would like to check for the availability status or would want to make the bookings over the phone, you can get in touch with the Butlins customer care team at the Butlins contact number 0330 100 6648. The phone lines are open from Mon- Sun 9AM-9PM. For any other queries like if you want to know the details for the bookings already been made or any other, you can call the Butlins phone number 0330 100 6649 from Mon- Sun9AM-7PM. for the speech or hearing impaired customers, they can use the BT TextDirect service by dialing 18001 before the number to be dialed.
  • You can also contact the team online by submitting the Butlins email form via this link or through the Butlins live chat sessions via this link . The chat advisors are accessible from Mon-Sun 9AM-8:30PM. The Butlins customer care team is also accessible on the social platforms like Facebook, Twitter or Instagram accounts for your help.

Butlins Payment Options

The customers have been given various methods to safely make their payments, as described below-

By Phone– To make the payments over the phone, you can dial the Butlins telephone number 0330 100 6657. The phone lines are open from Mon- Fri 9AM-9PM.

Online– A safe payment can also be made online using your booking reference number with your debit or credit card via this page

Auto Pay– with the auto pay system, the balance will be debited each month from your debit or credit card on a specified date. You can check the related details by visiting this page and if have any queries for the same, you can call the Butlins phone number 0330 100 6665

By Cheque or Postal Order– It should be made payable to Butlin’s Skyline Ltd. You can send it to the address:

Butlin’s Payments, 1 Park Lane, Hemel Hempstead, Hertfordshire, HP2 4Y

If your bookings are just starting within 21 days, then you may not be able to use the cheques as the payment mode.

Butlins Booking Amendments

To make any changes in the bookings, you can contact the Butlins advisors on the Butlins booking amendments contact number 0330 100 6650 from Mon-Sun 9AM-7PM. The team can also be contacted by email via this page  or through the Butlins live chat sessions and they would be happy to help further.

Butlins Group Bookings

If you have a big group of 20 or more people, then you can ask your questions to the Butlins customer service team at the Butlins contact 0330 102 5297 from Mon- Sun 9AM-5PM. The team can also be contacted by email via this link  and mention all your contact details clearly so that the customer service members can revert back as soon as possible( generally within 72 hours)

Butlins Guest Details

If you need to give any details of your guests, you can do so by email at the Butlins guest contact email [email protected] and will then receive a confirmation mail for the same.

Butlins Special Needs Customer Queries

  • The customers with special needs like any disability, or wheelchair assistance or any other, have to specify the required details to the Butlins special needs coordinator at the time of booking. They can call the Butlins special needs customer queries contact number 0330 100 9334 from Mon- Fri 9AM-5PM.
  • If you have selected the Bognor Regis resort, then you need to press 1, for Minehead resort press 2 and for Skegness resort press 3 and if you are not sure about anything, then you can dial 4 and you will be helped further as desired. While on holidays, you have been also given the facilities for dialysis. If you are in the Bognor Resort, then you can call the phone number 02392 463976 for the details on dialysis treatment. You can contact Travel Dialysis on 01932 855999, near to the Minehead resort and Beacon Medical Practice on the phone number 01754 897000 near to the Skegness resort

Phone numbers Butlins

Butlins RNID Typetalk Services (Royal National Institute for the Deaf – Type Talk)

You can also contact the Butlins team using the RNID Typetalk services, if required. If you want the details on this service, you can call the phone number 0800 7311 888 or contact by textphone at 0800 500 888 or via email at [email protected] or you can visit this website for help.

Butlins Premier Club Member Contacts

If you are a premier club member and have any questions, you can call the Butlins Premier club member contact number 0330 102 5280 from Mon- Fri 9AM-9PM. You can visit this page  and check for the details of all the benefits which you can enjoy being the club member.

Butlins Day Visits Queries

  • If the customers are planning only for a day visit to Butlins, they can ask their queries at the Butlins phone number 0330 100 9732. The phone lines are accessible from Mon-Fri 9AM-5PM. The day visits tickets includes the rides, live entertainment, sports activities, indoors plays etc. You can easily make the bookings online via this page . If you are choosing the Bognor Regis resort, you can call the team at the Butlins bognor Regis contact number 0330 100 9732(option 1) from Mon-Fri 9AM-5PM or contact by email at Butlins contact email [email protected] .
  • The resort is open from 10AM-8PM. In the case of minehead resort, you can call the team at the 0330 100 9732 from Mon-Sat 9AM-5PM or via email at Butlins customer services email address [email protected]m . You can even send the requests by post at the following address

Butlins Day Visitors, Minehead, Somerset, TA24 5SH

  • The minehead resort is open for the day visitors from 9.30AM- 6PM. The Butlins skegness resort is open from 10AM-6PM and if you have any queries, you can call the Butlins resort team on the Butlins skegness contact number 0330 100 9732 from Mon-Sat 9AM-5PM or contact via email at Butlins contact email [email protected]  or by post at the address:

Butlins Day Visitors, Skegness, Lincolnshire, PE25 1NJ

Butlins Gift Voucher

You can purchase a gift voucher by calling the Butlins gifts voucher phone number 01442 203 552 and use the same for your day visits.

 Butlins ESF Bookings

  • If you need to make any changes in the ESF bookings, you have to get in touch with the Butlins team at the Butlins Bognor Regis phone number 01243 810117 or at the Butlins ESF bookings phone number 030 100 9334 or as required at the Butlins Skegness phone number 0330 102 5297 (option 3).
  • The bookings for the ESF breaks can only be done online using the accommodation booking link by the ESF events team and if you have any queries, you can contact the ESF events team on the phone number 01664 566360.

Butlins Press Office

The journalists can make all the media related enquiries with the Butlins press office team via email at the Butlins contact email [email protected]

Butlins Travel Agent Sales Enquiries

For all your queries, you can call the Butlins phone number 0330 102 5303. The travel agents can access the information by signing in the account via the Butlins agent login page  and if you do not have the registration details you can contact the Butlins agency sales team on the Butlins phone number 0871 230 1925 or contact by email at Butlins contact email [email protected]

Butlins HR Team

Regarding all the details for the work opportunities, you can contact the Butlins head office HR team at the Butlins HR team telephone number 01442 230 300.

Butlins Break Cancellation

If you wish to cancel your bookings, you need to contact the Butlins customer care team at the Butlins break cancellation phone number 0330 100 6650 from Mon-Sun 9AM-7PM

Butlins Events Team

If you are looking to organize for the Butlins conferences or events, you can contact the Butlins events team at the Butlins telephone number 0330 102 5306 from Mon-Fri 9AM-5PM. The requests can also be sent by email at the Butlins contact email [email protected] or by submitting the online form via this page  and the team members will make all efforts to revert back within 24 hours.

 Butlins Skegness Caravan Contacts

  • You can contact the Butlins team online for the caravan holiday breaks via this link  . To get in touch with the holidays sales team, you can call the Butlins skegness contact number 0330 100 9745 and for details regarding the caravan, you can contact the Butlins sales team at Butlins skegness contact number 01754 614499.
  • For all other queries, you can call the Butlins skegness phone number 01754 614444. The request can also be sent by fax at the Butlins skegness fax number 01754 614416 or by post at the below mentioned address

Roman Bank, Skegness, Lincolnshire, PE25 1NJ

Butlins Newsletter

You can register for the Butlins newsletters to get the latest updates on the offers and any recent news via this link  and at any time, you can also unsubscribe from the Butlins emails via this link

Butlins Holiday Insurance Claims

To make the claim on the insurance cover, you are required to call the Towergate Chapman Stevens claim department on the Butlins holiday insurance claims phone number 0344 892 1697.

Butlins Feedback

You can fill in the survey form via this Butlins feedback link  and provide your suggestions or comments for the Butlins services so that they can make the improvements for the future.

Butlins Customer Complaints

  • If you have any complaints for the Butlins services, you can firstly contact the manager of the area concerned. If you are not happy with the response, you can speak to the Butlins guest services team and if again not satisfied with the solution, you can surely raise the concern with the Butlins guest solutions team by email at the Butlins customer complaints contact email [email protected] or by post at the following address and the team will make all possible efforts to respond back within 2 weeks.

Resort Director, 1 Park Lane, Hemel Hempstead, HP2 4YL

  • Alternatively, the matter can be referred to the EU online dispute resolution platform via this link for further advice.

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Butlins Website
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