For Selfridges customer service you can use our signposting service number: 0843 837 5509 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “Selfridges Number” on your phone, but remember- this is call connection service and is costing you the above charges.
- If you would like to get any information about the products, or any advice, or facing any issues while signing in the account, you can get in touch with the Selfridges customer service team by calling the Selfridges customer service number 0800 123 400. If you are calling from outside the UK, then you can dial the Selfridges contact number +44 113 369 8040. The team is accessible for 24 hours, 7 days a week. You can also send the requests by email at the Selfridges customer service email [email protected] . You also have an option to contact the support team online by submitting the details via this link
- The customers can get themselves registered for the weekly emails to get to know the recent updates, news and information about the products or about the offers and discounts by visiting this page
Selfridges contact numbers
|Helpline||UK Contact Numbers||International Contact Numbers|
|Customer Services Freephone||0800 123 400 Free Phone!||+44 113 369 8040|
|Existing Account Card Queries- Creation Financial Service Ltd||0845 122 2503
*Up to 9p/minute and access charge*
|+44 845 122 2503 *Up to 9p/minute and access charge*|
|Engraving Services||0207 318 3717||+44 207 318 3717|
|Personal Shopping Appointment- London Store||0207 318 3536||+44 207 318 3536|
|Personal Shopping Appointment- Birmingham Store||0772 094 8010||+44 772 094 8010|
|Personal Shopping Appointment- Manchester Trafford Store||0773 875 5371||+44 773 875 5371|
|Personal Shopping Appointment- Manchester Exchange Square Store||0161 838 0707||+44 161 838 0707|
|Safe Deposit Box- London||0207 318 3175||+44 207 318 3175|
|The Wedding Shop –London||0207 318 3094||+44 207 318 3094|
|To Check Balance On Gift Card||0845 1222 504 *Up to 9p/minute and access charge*||+44 845 1222 504 *Up to 9p/minute and access charge*|
|Business Or International Media Queries||0207 318 3204 or||+44 207 318 3204 or|
|Press Office||0207 318 3770||+44 207 318 3770|
|Menswear Media Queries||0207 318 3141||+44 207 318 3141|
|Beauty Products Media Queries||0207 318 1354||+44 207 318 1354|
|Home And Food Products Media Queries||0207 318 2499||+44 207 318 2499|
|Fashion Media Queries||0207 318 3397||+44 207 318 3397|
|For Non EU Order Returns||+44 113 369 8042|
Selfridges opening hours
|Customer support, Complaint support||24 hours|
|Safe deposit||Mon- Sat 9:30AM-6PM|
Selfridges Contact Address
If you prefer to post, you can send in the requests or queries at the below mentioned Selfridges contact address and the Selfridges customer service team will revert back as soon as possible at your mentioned contact details.
Customer services, Selfridges & Co, 400 Oxford Street, London W1A 1AB
Selfridges has four stores in the UK, namely in London, Birmingham, Manchester Exchange Square, and Manchester Trafford. In order to check the contact details and the opening times of the various Selfridges stores, you may visit this page
Selfridges Account Card
At present, the customers are not offered the Selfridges account card. However, if you already have a card, and would like to discuss something, you can contact the Creation Financial Service Ltd directly on the phone number 0845 122 2503 *Up to 9p/minute and access charge* (here) and they would be happy to assist you.
The Selfridges engraving services are available in the London store and at Manchester Exchange Square. If you have any questions, you can call the Selfridges London contact number 0207 318 3717
Selfridges Lost property
If you have lost any item in the store, it will be handed over to the security for storage. You can call the Selfridges lost property phone number 0800 123 400 or +44 113 369 8040 when calling from abroad and enquire about the same. The customers will be asked to provide the description of the product to make sure that this belongs to the right one.
Selfridges Personal Shopper
- You have been offered the Selfridges personal shopping service, whereby you can fix an appointment and discuss about your needs. To fix an appointment, you are required to call the respective Selfridges stores, whether it is for women or men personal shopping. Following are mentioned the contact numbers:
- London Store: via the Selfridges London tel number 0207 318 3536. Here for women, £2,000 should be the minimum spend.
- Birmingham Store: at the Selfridges Birmingham contact number 0772 094 8010 and for women, £500 should be the minimum spend
- Manchester Trafford: via the Selfridges Trafford centre contact number 0773 875 5371
- Manchester Exchange Square: at the Selfridges Manchester contact number 0161 838 0707
- If you are not happy with the purchase, you can make the return in the original and unused condition within 28 days along with the proof of purchase. If you wish to make an exchange, then you can do so in any of the Selfridges stores. The Selfridges customer care team has to be notified about the return by dialing the Selfridges telephone number 0800 123 400 or +44 113 369 8040 from overseas).
- If it is a non EU order and you have lost the return label, you are required to contact the Selfridges customer services at the Selfridges phone number +44 113 369 8042. When the purchase has been made from the store, the return also to be made to the original stores at the following addresses
Selfridges London: Services Lounge, Selfridges Retail Ltd, 400 Oxford Street, London W1A 1AB
Selfridges Birmingham: Selfridges Retail Ltd, Upper Mall East, Bullring, Birmingham B5 4BP
Selfridges Manchester Trafford: Selfridges Retail Ltd, 1 the Dome, the Trafford Centre, Manchester M17 8DA
Selfridges Manchester Exchange Square: Selfridges Retail Ltd, Exchange Square, Manchester M3 1BD
Selfridges Safe Deposit
The Selfridges London store has the provision of safe deposit boxes for your valuables. If you would like to get more information, you can call the safe deposit support team at the Selfridges London contact number 020 7318 3175. The opening hours are from Mon- Sat 9:30AM-6PM
The Wedding Shop Selfridges
You have been offered more than 250 brands for your wedding shopping at Selfridges London. You can check for more information or can fix an appointment with the support team by calling the Selfridges phone number 020 7318 3094 or via email at Selfridges contact email [email protected].
Selfridges Gift Card
The Selfridges gift card can be purchased at any of the Selfridges stores or via the online medium. If you wish to check the balance on the card, then you can visit any of the stores or can also check over the phone by calling the Selfridges telephone number 0845 1222 504 *Up to 9p/minute and access charge*
Selfridges Press Contact
The journalists can make all the press related queries with the Selfridges press office team through email at the Selfridges email address [email protected] . If the queries are regarding the business or international media, you can call the Selfridges phone number 0207 318 3204 or 0207 318 3987 or via the Selfridges contact email [email protected] or [email protected] respectively.
Selfridges beauty products
For the beauty products, you can call at the Selfridges contact number 0207 318 1354 or via the Selfridges contact email [email protected]. For the home and food products, you can contact at the Selfridges telephone number 0207 318 2499 or via Selfridges email address [email protected] . Regarding the fashion media queries, you can call at the Selfridges contact number 0207 318 3397 or via the Selfridges contact email [email protected]
If you have purchased a product from Selfridges and it has been damaged or stolen, you can get the support from the Selfridges customer service team to make the claims. You are required to send all the details via email at the Selfridges contact email [email protected] or via post at the following address and in return, an insurance quotation will be sent which can be used in making the claim.
Customer Relations, 24/7 customer services, Selfridges Retail Ltd, 400 Oxford Street, London,W1A 1AB
Selfridges Buying Team
If you wish to supply products, you can get in touch with the Selfridges buying team through email for the respective sections. Like if it is for the menswear, then the requests can be sent at the Selfridges email address [email protected] ; for womenswear [email protected] ; for home accessories at [email protected] ; for food products [email protected] ; for the kids [email protected] ; for beauty products [email protected] ; for accessories [email protected] ; and for lingerie [email protected]
Selfridges Cancel Order
If you are not happy with the product, you can make the cancellation of the order before it is dispatched. It can easily be done online by signing in the account. If you have any questions, then you can talk with the Selfridges customer care team at the Selfridges cancel order phone number 0800 123 400.
- The Selfridges customer service team always aims to serve best to the maximum customer satisfaction. Still, if you have any complaints for any product or services, you can raise the matter via email at the Selfridges contact email [email protected] or over the phone at the Selfridges complaints telephone number 0800 123 400. The team is available for 24 hours, 7 days a week and will rectify the issue as quickly as possible.
- If you are not happy with the given final response, you can escalate the matter to the European commission online dispute resolution provider by visiting their page .
Contact Selfridges through social media- Facebook, Twitter & other apps
Selfridges customer team can be called at 0800 123 400 free number, for any general query. Selfridges is one of the biggest and leading departmental stores in the United Kingdom. It has all the latest designer collections and famous brands of women accessories, men apparel, footwear, beauty products, kid’s accessories, gifts and games, watches, jewellery, food products and much more to add. The customer service staff is easily reachable 24 hours a day either over the phone, via email, online or the social portals for advice and support. If you are looking to find and contact Selfridges through one of their official social media accounts – Facebook, Twitter, Pintrest or even Youtube – use this list: