Category Archives: Department Stores

Selfridges Telephone Numbers

  • If you would like to get any information about the products, or any advice, or facing any issues while signing in the account, you can get in touch with the Selfridges customer service team by calling the Selfridges customer service number 0800 123 400. If you are calling from outside the UK, then you can dial the Selfridges contact number +44 113 369 8040. The team is accessible for 24 hours, 7 days a week. You can also send the requests by email at the Selfridges customer service email customerservices@selfridges.com . You also have an option to contact the support team online by submitting the details via this link
  • The customers can get themselves registered for the weekly emails to get to know the recent updates, news and information about the products or about the offers and discounts by visiting this page

Selfridges contact numbers

Selfridges contact numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Services Freephone 0800 123 400 +44 113 369 8040
Existing Account Card Queries- Creation Financial Service Ltd 0845 122 2503 +44 845 122 2503
Engraving Services 0207 318 3717 +44 207 318 3717
Personal Shopping Appointment- London Store 0207 318 3536 +44 207 318 3536
Personal Shopping Appointment-  Birmingham Store 0772 094 8010 +44 772 094 8010
Personal Shopping Appointment- Manchester Trafford Store 0773 875 5371 +44 773 875 5371
Personal Shopping Appointment- Manchester Exchange Square Store 0161 838 0707 +44 161 838 0707
Safe Deposit Box- London 0207 318 3175 +44 207 318 3175
The Wedding Shop –London 0207 318 3094 +44 207 318 3094
To Check Balance On Gift Card 0845 1222 504 +44 845 1222 504
Business Or International Media Queries 0207 318 3204 or

0207 318 3987

+44 207 318 3204 or

+44 207 318 3987

Womenswear And Kidswear Media Queries 0207 318 3770 +44 207 318 3770
Menswear Media Queries 0207 318 3141 +44 207 318 3141
Beauty Products Media Queries 0207 318 1354 +44 207 318 1354
Home And Food Products Media Queries 0207 318 2499 +44 207 318 2499
Fashion Media Queries 0207 318 3397 +44 207 318 3397
For Non EU Order Returns +44 113 369 8042

Selfridges opening hours

Customer support, Complaint support 24 hours
Safe deposit Mon- Sat 9:30AM-6PM

Selfridges Contact Address 

If you prefer to post, you can send in the requests or queries at the below mentioned Selfridges contact address and the Selfridges customer service team will revert back as soon as possible at your mentioned contact details.

Customer services, Selfridges & Co, 400 Oxford Street, London W1A 1AB

Selfridges Stores

Selfridges has four stores in the UK, namely in London, Birmingham, Manchester Exchange Square, and Manchester Trafford. In order to check the contact details and the opening times of the various Selfridges stores, you may visit this page

Selfridges Stores

Selfridges Account Card

At present, the customers are not offered the Selfridges account card. However, if you already have a card, and would like to discuss something, you can contact the Creation Financial Service Ltd directly on the phone number 0845 122 2503  (here) and they would be happy to assist you.

Selfridges Engraving

The Selfridges engraving services are available in the London store and at Manchester Exchange Square. If you have any questions, you can call the Selfridges London contact number 0207 318 3717

Selfridges Lost property

If you have lost any item in the store, it will be handed over to the security for storage. You can call the Selfridges lost property phone number 0800 123 400 or +44 113 369 8040 when calling from abroad and enquire about the same. The customers will be asked to provide the description of the product to make sure that this belongs to the right one.

Selfridges Personal Shopper

  • You have been offered the Selfridges personal shopping service, whereby you can fix an appointment and discuss about your needs. To fix an appointment, you are required to call the respective Selfridges stores, whether it is for women or men personal shopping. Following are mentioned the contact numbers:
  • London Store: via the Selfridges London tel number 0207 318 3536. Here for women, £2,000 should be the minimum spend.
  • Birmingham Store: at the Selfridges Birmingham contact number 0772 094 8010 and for women, £500 should be the minimum spend
  • Manchester Trafford: via the Selfridges Trafford centre contact number 0773 875 5371
  • Manchester Exchange Square: at the Selfridges Manchester contact number 0161 838 0707

Selfridges Personal Shopper Number

Selfridges Returns

  • If you are not happy with the purchase, you can make the return in the original and unused condition within 28 days along with the proof of purchase. If you wish to make an exchange, then you can do so in any of the Selfridges stores. The Selfridges customer care team has to be notified about the return by dialing the Selfridges telephone number 0800 123 400 or +44 113 369 8040 from overseas).
  • If it is a non EU order and you have lost the return label, you are required to contact the Selfridges customer services at the Selfridges phone number +44 113 369 8042. When the purchase has been made from the store, the return also to be made to the original stores at the following addresses

Selfridges London: Services Lounge, Selfridges Retail Ltd, 400 Oxford Street, London W1A 1AB

Selfridges Birmingham: Selfridges Retail Ltd, Upper Mall East, Bullring, Birmingham B5 4BP

Selfridges Manchester Trafford: Selfridges Retail Ltd, 1 the Dome, the Trafford Centre, Manchester M17 8DA

Selfridges Manchester Exchange Square: Selfridges Retail Ltd, Exchange Square, Manchester M3 1BD

Selfridges Safe Deposit

The Selfridges London store has the provision of safe deposit boxes for your valuables. If you would like to get more information, you can call the safe deposit support team at the Selfridges London contact number 020 7318 3175. The opening hours are from Mon- Sat 9:30AM-6PM

The Wedding Shop Selfridges

You have been offered more than 250 brands for your wedding shopping at Selfridges London. You can check for more information or can fix an appointment with the support team by calling the Selfridges phone number 020 7318 3094 or via email at Selfridges contact email Selfridges@weddingshop.com.

Selfridges Gift Card

The Selfridges gift card can be purchased at any of the Selfridges stores or via the online medium. If you wish to check the balance on the card, then you can visit any of the stores or can also check over the phone by calling the Selfridges telephone number 0845 1222 504

Selfridges Press Contact

The journalists can make all the press related queries with the Selfridges press office team through email at the Selfridges email address press.office@selfridges.co.uk . If the queries are regarding the business or international media, you can call the Selfridges phone number 0207 318 3204 or 0207 318 3987 or via the Selfridges contact email bruno.barba@selfridges.co.uk or jillian.macpherson@selfridges.co.uk respectively.

Selfridges womenswear

If the questions are regarding the womenswear and kidswear, you can call at the Selfridges womenswear contact number 0207 318 3770 or via the Selfridges contact email martina.paciarella@selfridges.co.uk . For menswear, you can contact at Selfridges phone number 0207 318 3141 or via the Selfridges email address antonio.pignone@selfridges.co.uk .

Selfridges beauty products

For the beauty products, you can call at the Selfridges contact number 0207 318 1354 or via the Selfridges contact email winnie.ng@selfridges.co.uk. For the home and food products, you can contact at the Selfridges telephone number 0207 318 2499 or via Selfridges email address georgia.frost@selfridges.co.uk . Regarding the fashion media queries, you can call at the Selfridges contact number 0207 318 3397 or via the Selfridges contact email lucy.willis@selfridges.co.uk

Selfridges Insurance

If you have purchased a product from Selfridges and it has been damaged or stolen, you can get the support from the Selfridges customer service team to make the claims. You are required to send all the details via email at the Selfridges contact email customerservices@selfridges.co.uk or via post at the following address and in return, an insurance quotation will be sent which can be used in making the claim.

Customer Relations, 24/7 customer services, Selfridges Retail Ltd, 400 Oxford Street, London,W1A 1AB

Selfridges Buying Team

If you wish to supply products, you can get in touch with the Selfridges buying team through email for the respective sections. Like if it is for the menswear, then the requests can be sent at the Selfridges email address mensbuyers@selfridges.co.uk ; for womenswear ladiesbuyers@selfridges.co.uk ; for home accessories at homebuyers@selfridges.co.uk ; for food products foodbuyers@selfridges.co.uk ; for the kids kidsbuyers@selfridges.co.uk ; for beauty products beautybuyers@selfridges.co.uk ; for accessories accessoriesbuyers@selfridges.co.uk ; and for lingerie lingeriebuyers@selfridges.co.uk

Selfridges Cancel Order

If you are not happy with the product, you can make the cancellation of the order before it is dispatched. It can easily be done online by signing in the account. If you have any questions, then you can talk with the Selfridges customer care team at the Selfridges cancel order phone number 0800 123 400.

Selfridges Complaints

  • The Selfridges customer service team always aims to serve best to the maximum customer satisfaction. Still, if you have any complaints for any product or services, you can raise the matter via email at the Selfridges contact email customerservices@selfridges.com  or over the phone at the Selfridges complaints telephone number 0800 123 400. The team is available for 24 hours, 7 days a week and will rectify the issue as quickly as possible.
  • If you are not happy with the given final response, you can escalate the matter to the European commission online dispute resolution provider by visiting their page .

Contact Selfridges through social media- Facebook, Twitter & other apps

Selfridges customer team can be called  at 0800 123 400 free number, for any general query. Selfridges is one of the biggest and leading departmental stores in the United Kingdom. It has all the latest designer collections and famous brands of women accessories, men apparel, footwear, beauty products, kid’s accessories, gifts and games, watches, jewellery, food products and much more to add. The customer service staff is easily reachable 24 hours a day either over the phone, via email, online or the social portals for advice and support. If you are looking to find and contact Selfridges through one of their official social media accounts – Facebook, Twitter, Pintrest or even Youtube – use this list:

Selfridges Website
Selfridges Online Login
Selfridges Online Registration
Selfridges Facebook
Selfridges Twitter
Selfridges Pinterest
Selfridges Google Plus
Selfridges YouTube
Selfridges Instagram
Selfridges Weibo
Selfridges LinkedIn
Selfridges IOS App
Selfridges Android App

Debenhams Phone Numbers

Debenhams Contact Number List:

Helpline UK Contact Numbers International Contact Numbers
Main Customer Service / Place Order 01890 946 779 +44 207 387 8723
Large Electricals And Laptops 01484 481361 +44 207 387 8723
Flowers, Wines, Hampers And Personalised Gifts 020 3696 1129 +44 207 387 8723
Made To Measure Curtains 0330 660 0941 +44 207 387 8723
Other General Enquiries 0344 800 8877 +44 207 387 8723
Credit Card Customer Helpline 0333 220 2519 +44 333 220 2519
Gift Cards Purchased Online 0371 384 3401 +44 371 384 3401
Gift Cards Online (debenhamsforschools.com) 0345 340 9575 +44 345 340 9575
Gift Cards Purchased In Store 0344 561 6161 +44 344 561 6161
Business Gift Card 03445 61 6170 +44 3445 61 6170
Business Gift Cards Purchased Online 0371 384 3594 +44 371 384 3594
Debenhams Travel Insurance Contact Number 0343 658 0371 +44 343 658 0371
Debenhams Travel Insurance Claims Number 0343 658 0374 +44 343 658 0374
Debenhams Home Insurance Contact Number 0344 776 5399 +44 344 776 5399
Debenhams Home Insurance Claims Number 0344 902 7391 +44 344 902 7391
Debenhams Wedding Insurance Contact Number 0800 440 2430 +44 800 440 2430
Debenhams Wedding Insurance Claims Number 0344 412 4296 +44 344 412 4296
Debenhams Life Insurance Contact Number 0344 776 5650 +44 344 776 5650
Debenhams Life Insurance Claims Number 0344 902 7399 +44 344 902 7399
Debenhams Pet Insurance Contact Number 0333 234 0580 +44 333 234 0580
Debenhams Pet Insurance Claims Number 0333 234 0618 +44 333 234 0618
Debenhams Gadget Insurance Contact Number 0330 8801 733 +44 330 8801 733
Debenhams Gadget Insurance Claims Number 0333 999 7935 +44 333 999 7935
Debenhams Car Insurance Contact Number 0344 840 6305 +44 344 840 6305
Debenhams Car Insurance Claims Number 0344 840 9506 +44 344 840 9506
Debenhams Windscreen Claims Number 0190 423 4893 +44 190 423 4893
Breakdown Cover With The RAC 0330 159 0453 +44 330 159 0453
Breakdown Cover With Debenhams Motor Breakdown 0190 423 4874 +44 190 423 4874
Debenhams Press Office Number 0203 549 6420 +44 203 549 6420
Debenhams Corporate Press Office Number 0203 549 6521 +44 203 549 6521
Debenhams Corporate Number 01890 946 779 +44 1890 946 779
Debenhams Company Secretary 020 3549 6000 +44 20 3549 6000
Debenhams Corporate Fax Number 0203 549 7744 +44 20 3549 7744
Cancellations 0344 800 8877 +44 344 800 8877
Debenhams Complaints Number 0344 561 6161 +44 344 561 6161

Debenhams Customer Service

Debenhams is a leading international, multi-channel brand which trades out of over 240 stores across 27 countries. Debenhams has an extensive range of fantastic brands, exclusive and stylish products designed by internationally renowned fashion designers and its customer assistance services have always been at their best for all the queries raised, to the maximum customer satisfaction. It has become the one stop fashion point and has come out with its own label collection to lead.

Debenhams Contact Us

If the query is for online large electricals and laptops, you can dial the Debenhams contact number 01484 481361. The Debenhams contact us phone lines are open from Monday to Friday, 9am – 5pm. If the enquiry is for the online flowers, wines, hampers and personalised gifts, you can call the Debenhams contact number 020 3696 1129 from Monday to Friday, 9am – 5pm. If any customer require made to measure curtains, they can call the Debenhams contact number 0330 660 0941 from Monday to Friday, 9am – 5pm.

For all other enquiries, you can call the Debenhams customer service phone number 0344 800 8877. The phone lines are open from Monday to Friday, 8am – 11pm. Saturday -Sunday, 8am – 8pm. If you require any information about the orders you have placed, you can send the requests via email at Debenhams customer service email debenhams@direct.debenhams.com . If you have a general enquiry or want to place on order over the phone, you can call the Debenhams phone number 01890 946 779.

Debenhams Online Customer Service

You can also get in touch with the Debenhams customer service team online by filling in the details as required and submit at https://www.debenhams.com/wcsstore/DebenhamsUKSite/faq/contact_us.html. The requests can also be sent via email at Debenhams customer service email head.office@contactdebenhams.com . If you suspect that anyone other than you knows your user identification code or password, you must quickly notify the team at Debenhams email contact heretohelp@debenhams.com

Debenhams Contact Address

You can also write in to the following Debenhams contact address mentioning your personal information so that the Debenhams customer service team can reply back quickly.

Debenhams Customer Services, 4th Floor, 10 Brock St, Regents Place, London NW1 3FG

Debenhams International Customers

For the enquiries for the customers calling from outside the UK, you can dial the Debenhams customer number +44 207 387 8723. The Debenhams international customer phone lines are open from Monday to Friday, 8am-11pm, Saturday to Sunday, 8am-8pm. The calls are charged an international call rate, depending on the network provide

Debenhams Track Your Order

You can easily track your order online by entering the details of order number and postcode in the Debenhams track your order page https://www.debenhams.com/wcsstore/DebenhamsUKSite/faq/home.html

Debenhams Credit Cards

For the queries for the card, you can call the Debenhams Customer Helpline 0333 220 2519. The phone lines are open seven days a week, 8am to 9pm. You can also call this number to activate the Debenhams credit card and the main card holder is required to complete the activation process.

Debenhams Gift Cards

If your enquiries are related to gift cards and vouchers purchased online, then you can call the Debenhams gift card number 0371 384 3401. The phone lines are open from Monday to Friday, 9am – 5pm. If you have purchased the gift cards online at www.debenhamsgiftcardsforschools.com , then for the information you can dial the Debenhams phone number 0345 340 9575 from Monday to Friday 9am – 5pm. If the gift cards and vouchers have been purchased in store, then for your queries, you can call the Debenhams phone number 0344 561 6161 from Monday to Friday, 8am – 11pm. Sat- Sun 8am – 8pm. You can also check the balance on the gift card using the Debenhams balance checker https://portal.prepaytec.com/chopinweb/balanceCheck.do?customerCode=45251979620&loc=en&showPin=1&brandingCode=bal_enq_debs_gift

Debenhams Business Gift Cards

If the gift cards and vouchers are ordered for businesses, then you can contact the support team at the Debenhams business telephone number 03445 61 6170. The phone lines are open from Monday to Friday, 9am – 5pm. If you have queries for the Debenhams business gift cards and vouchers which are purchased online for businesses, then you can dial the Debenhams business telephone number 0371 384 3594 from Mon- Fri 9am – 5pm. For the information regarding the Debenhams personalised gift card, you can contact the team at the Debenhams business telephone number 0345 340 9576 from Monday – Friday 9am – 5pm

Debenhams Store Finder

You can trace the Debenhams store nearest to your place and their contact details by entering the city name or postcode in the Debenhams store finder page http://www.debenhams.com/content/find-a-store

Debenhams Insurance

Travel Insurance– if you have general enquiries regarding the Debenhams travel insurance you can contact the insurance team via phone at Debenhams travel insurance contact number 0343 658 0371 or via email at Debenhams travel insurance email contact debenhamstravelinsurance@rockinsurance.com. If you are making a claim on the policy, you can call the team at Debenhams travel insurance claims number 0343 658 0374 or contact by email at Debenhams travel insurance email contact travelclaims@global-response.co.uk

Home Insurance– for all your general enquiries, you can contact the insurance team via phone at Debenhams home insurance contact number 0344 776 5399 and for the claims, you can dial the Debenhams home insurance claims number 0344 902 7391

Wedding Insurance– for the information, you can contact the insurance team at the Debenhams wedding insurance contact number 0800 440 2430 and the existing customers can dial the Debenhams wedding insurance claims number 0344 412 4296 to make a claim

Life insurance– for all your general enquiries, you can contact the insurance team via phone at Debenhams life insurance contact number 0344 776 5650 and for the claims, you can dial the Debenhams life insurance claims number 0344 902 7399

Pet Insurance– for the information, you can contact the insurance team at the Debenhams pet insurance contact number 0333 234 0580 and the existing customers can dial the Debenhams pet insurance claims number 0333 234 0618 to make a claim

Gadget insurance– this includes the Debenhams phone insurance. To get the related information, you can call the insurance team at the Debenhams gadget insurance contact number 0330 8801 733. If you need to make a claim, you can just call the Debenhams gadget insurance claims number 0333 999 7935

Debenhams Car Insurance

For all the enquiries about the car insurance, you can dial the Debenhams car insurance contact number 0344 840 6305. To make the claims, you can dial the Debenhams car insurance claims number 0344 840 9506. If the claim is in regard to windscreen, you can dial the Debenhams windscreen claims number 0190 423 4893. If your breakdown cover is with the RAC, then you can call the Debenhams car insurance claims number   0330 159 0453 and if the breakdown cover is with Debenhams Motor Breakdown, you can call the car insurance claims number 0190 423 4874. In the case if you are not sure about the breakdown cover provider, you can contact the Debenhams customer service team at the number 0344 840 6305

Debenhams Press Office Number

For all the media enquiries, you can send in your requests via email at Debenhams contact email press.office@debenhams.com  or you can also call at Debenhams press office number 0203 549 6420. If you are looking for the corporate press office team, you can call the Debenhams corporate press office number 0203 549 6521 or contact via email at Debenhams contact email Shannen.Doherty@debenhams.com . For the press office contact details of different departments, you can visit the page http://debenhams.pressarea.com/contact

Your Personal Information

If you would like to receive a copy of the personal information, which the Debenhams holds for yourself; or if you want to make any changes in the details, you can send the requests at the below mentioned address

E-commerce (Customer Relations), Debenhams Retail plc, 10 Brock Street, Regent’s Place, London, NW1 3FG

The requests can also be sent via email at Debenhams email contact Customer.Enquires@debenhams.com

Debenhams Help for Heroes

Debenhams help for heroes supports the veterans and serving personnel who have been injured, or have become sick, as a result of serving their country. You can check the details via the page http://www.debenhams.com/content/debenhams-supports#slided

Debenhams Corporate

For all the corporate queries, you can contact the Debenhams customer service team at the Debenhams corporate number 01890 946 779 or via email at Debenhams email contact customerrelations@debenhams.com . For any issues, you can also contact the Debenhams company secretary at the Debenhams corporate number 020 3549 6000 or via fax at Debenhams corporate fax number 020 3549 7744 or via email at Debenhams email contact company.secretariat@debenhams.com

Debenhams Cancellation

If you are making a cancellation of the order, you need to send the Debenhams cancellation form via the link https://www.debenhams.com/wcsstore/DebenhamsUKSite/faq/PDF/FAQ_Cancellation_Form.pdf to the above mentioned Debenhams contact address

If you wish to cancel your order before delivery, you need to call the Debenhams customer service team on 0344 800 8877. However, the company is unable to cancel the delivery of any orders once they have passed through the payment system.

Debenhams Customer Complaint

Debenhams strictly adheres to their rules and regulations and make all possible efforts to provide maximum customer satisfaction through their services. You can contact Debenhams by phone, mail or via online to get your queries resolved as soon as possible.

You can anytime contact the Debenhams store and speak to the manager for any issue.

You can call the Debenhams complaints number 0344 561 6161 and discuss the matter with the Debenhams customer service team. The Debenhams customer complaint phone lines are open from Monday to Friday, 8am – 11pm. Saturday- Sunday, 8am – 8pm. The team can be contacted via email at Debenhams complaint email head.office@contactdebenhams.com and even by post at the above mentioned London address

If you are not satisfied with the response, you can refer your complaint to your local Citizens Advice or an alternative complaints body such as The Retail Ombudsman (www.theretailombudsman.org.uk )

Alternatively, you can also refer to the European Commission at their online dispute resolution official website https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN