If you have any questions about the products, or about your order, you can get in touch with the River Island customer service team at the River Island phone number 0344 576 6444. The River Island opening times are from Mon-Sun 8 AM- 8 PM. The requests or enquiries can also be directed by submitting the online contact form via this River Island contact page or by email via the River Island customer service email [email protected] and the team will be happy to assist further. You also have options to discuss your doubts or about the orders, delivery or about stores through the River Island live chat sessions via this page or by post at the following address
FREEPOST RI CUSTOMER SERVICES
Direct River Island Contact Numbers
|Helpline||UK Contact Numbers||International Contact Numbers|
|Customer Service||0344 576 6444||+44 344 576 6444 (UK & Ireland only)|
|Bulk Purchase Of Gift Cards||0134 498 5705||+44 134 498 5705|
|Cancel Gift Card Order||0134 498 7678||+44 134 498 7678|
|Style Studio Queries||0344 334 0506||+44 344 334 0506|
River Island opening hours
|Customer support||Mon- Sun 8AM- 8PM|
River Island Order Online
All the orders should be placed online through this River Island order online webpage. It is to be noted that the orders are not taken over the telephone. You can easily track the status of your order by signing in this account via using the tracking number as mentioned in the confirmation email.
River Island Suppliers’ Contact
If you are interested in being a part of the River Island suppliers, you are required to submit your details via this River Island suppliers online contact form and if you wish to apply for the franchise opportunity with River Island, the details are to be sent by email via the River Island email address [email protected]%20
River Island Stores
In order to check the contact details and opening hours of the River Island stores, you may visit the River Island store locator page using the postcode or town name.
River Island Gift Cards Numbers
To present the gift cards to your loved ones (if less than 3), you can easily buy them online via this River Island gift card page. For more than 3 cards, you are required to send a River Island order form via the River Island email [email protected] or by post at the following address and if you have any questions, you can call the River Island contact number 0134 498 7678
River Island Business Incentives, 2 the Braccans, London Road, Bracknell, RG12 2XH
If you wish to check the card balance, you can enter the 16 digit gift card number via this page or can call the River Island customer service team at the River Island contact number 0344 576 6444 and the team can help with any other query as well about the card. In the case, if you are an organization and wish to buy the gift cards in bulk, or any other advice for your employees, then you may dial the River Island contact number 0134 498 5705. You can send any of the enquiries by post as well at the following address:
FREEPOST RI CUSTOMER SERVICES LETTERS
If you wish to cancel your gift card order, you only have an option to call the support team at the River Island phone number 0134 498 7678.
River Island Style Studio Number and Email
This is the styling service offered in stores at London, Liverpool and Birmingham. If you have any questions for the services or for the bookings, you can call the River Island phone number 0344 334 0506 or contact via the River Island email [email protected] . The bookings can be made for the preferred location through the River Island style studio
River Island Returns Contact Number
In the case, if you are not happy with your purchase, you can return the same in its original and unused condition. Three options have been given to make a return, namely, returning via the River Island stores, via collect+, Hermes parcel shop; or via the River Island parcel collection.
Stores: items bought online can be returned to the River Island store within one month of the order date
Collect+: the UK customers can make a return free of charge through Collect+, Doddle, Hermes ParcelShop or Royal Mail. Their contact details can be checked via this Collect+, Doddle, Hermes Parcel shop or royal mail pages. The parcel has to be taken to them within 14 days of receiving it. You can check for more information about the same via this page
The items bought in stores have to be returned to any of the River Island stores within one month of your order date within the countries like UK, Republic of Ireland, The Netherlands and Belgium and no other international stores
River Island Complaints Phone Number
If for any reason, you are not happy with the products or services, you can raise the issue with the River Island customer service team at the River Island contact number 0344 576 6444 or via this River Island complaints online contact form or even by email via the River Island email address [email protected] and the team will take all possible steps to rectify the issue at the earliest.
However, if the matter has not been resolved or you are not satisfied with the given final response, you can escalate the dispute to the European Commission Online Dispute Resolution through this page
Contact River Island through social media- Facebook, Twitter & other media
River Island is the United Kingdom’s leading fashion clothing retailer offering latest trends for men, women and kids, with the head office in west London. With more than 350 stores across the UK, it has stores worldwide in Western Europe, Eastern Europe, Middle East and Asia. The users can look for the wide collection of apparels, footwear, jewellery and accessories from among the leading brands. The customer service members are always accessible for help and support over the telephone, via online forms or via the social portals like Facebook, Twitter and Instagram accounts.