If you have any enquiries about the products, you can get in touch with the Chapelle Jewellery customer services team at the Chapelle Jewellery contact number 0115 940 0500 or through fax via the Chapelle Jewellery fax number 0115 961 3579. The phone opening hours are from Mon- Fri 9AM-5PM, excluding bank holidays. The requests can also be made via email at the Chapelle Jewellery email address [email protected] or via the online form by submitting the details through the contact form via this link and the team will make sure to revert back in the shortest possible time.
Chapelle Jewellery contact numbers
|Helpline||UK Contact Numbers||International Contact Numbers|
|Customer Enquiries||0115 940 0500||+44 115 940 0500|
|Fax Number||0115 961 3579||+44 115 961 3579|
Chapelle Jewellery opening hours
Gift card support
|Mon- Fri 9AM-5PM|
Chapelle Jewellery Head Office
The queries or requests can also be directed by mail to the below-mentioned address and the customer service members make all efforts to contact back as early as possible
The Jewellery Outlet Ltd, PO Box 7549, Colwick, Nottingham, NG4 2YG
Chapelle Jewellery Branches
You can get the contact details and the opening times of the Chapelle Jewellery branches using your postcode by visiting this page.
Chapelle Jewellery Orders Number
You can easily place the orders online through this web page. If you wish to call, you can also place it over the telephone at the Chapelle Jewellery order phone number 0115 940 0500 from Mon- Fri 9AM-5PM and the payments are accepted by card or the Chapelle gift cards. If you wish to have any specifications to be followed while packaging the order, you are required to notify the support team with all the details by email at the Chapelle Jewellery email address [email protected]
Chapelle Jewellery Gift Card
You can buy the gift cards from any of the Chapelle Jewellery stores or over the telephone by calling the Chapelle Jewellery gift card contact number 0115 940 0500 from Mon- Fri 9AM- 5PM. They are valid for 2 years from the date of purchase. You can also check the balance on the card or to use as payment for the order on the telephone.
Chapelle Watch Repair Number
If you are looking to get your watch repaired, you can contact the support team at the Chapelle Jewellery watch repair phone number 0115 940 0500 or by submitting the request through the online contact form via this link and the team will make all possible efforts to rectify the issue as early as possible.
Chapelle Jewellery Returns Policy Explaind
If for any reason, you are not happy with the purchase, you can make a return of the same within 30 days of the despatch date in its original and unused condition. The return has to be made using the Royal Mail services. If the purchase has been made in any of the stores, then the return should be within 28 days of the purchase.
Chapelle Jewellery Recycling Address
If you are purchasing a new watch or clock, then you can send in a request to recycle the old one under the Waste Electrical or Electronic Equipment (WEEE) Directive. The items should be returned within 28 days of purchasing the new product. If the purchase of the new watch has been made in the store, then the old one can be returned there itself and for the online purchases, you can make the return at the following address and for more related information, you may visit this Chapelle Jewellery recycling page .
WEEE RETURN, PO Box 7549, Nottingham NG4 2YG
Chapelle Jewellery Complaints Number
If you have any complaints regarding the Chapelle Jewellery products or their services, you can surely get in touch with the Chapelle Jewellery customer services team at the Chapelle Jewellery complaints contact number 0115 940 0500 or by submitting the online contact form via this page and the team will rectify the issue at the earliest.
Still, if you are not satisfied with the given final response, you can escalate the matter to the Retail Ombudsman services (ADR provider). Their contact details can be checked by visiting this page . Alternatively, the issue can also be forwarded to the European commission online dispute resolution platform (ODR) via this link
Contact Chapelle Jewellery through social media- Facebook, Twitter & other apps
With over 50 years in the industry, Chapelle Jewellery is the leading jewellery retailer in the United Kingdom. It offers a wide and exclusive collection of men and women’ jewellery and watches and from the top brands like Hot Diamonds, Hoxton London, Canadian Ice, Citizen and Radley and much more to add. It has 25 outlet centres across the UK, being the head office based in Nottingham. The customers can make the purchase through the website or through any of the stores and the customer care team is readily accessible to answer all the queries to their maximum satisfaction, either personally, over the telephone or through the social portals like Twitter and Instagram accounts.