|Helpline||UK Contact Numbers||International Contact Numbers|
|Dial Direct Insurance Customer Service Team/ Complaints||03444122133||+443444122133|
|Car Insurance- Customer Services||03444122137||+443444122137|
|Car Insurance- New Quotes||03448711694||+443448711694|
|Home Insurance- Customer Services||03444122138||+443444122138|
|Home Insurance- New Quotes||03442090449||+443442090449|
|Van Insurance- New Quotes||03300181162||+443300181162|
|RAC Breakdown Assistance||03303328471||+443303328471|
|Windscreen Repair Helpline||03300183243||+443300183243|
|24 Hour UK Claims Helpline- Car Insurance/ Motor Legal Helpline||03444122142||+443444122142|
|24 Hour UK Claims Helpline- Home Insurance||03444122140||+443444122140|
|24 Hour UK Claims Helpline- Van Insurance||03444122144||+443444122144|
|Dial Direct Insurance Keycare Emergency Support Line||03453076674||+443453076674|
Dial Direct Insurance Contact
If you have any query regarding your policy, you can get in touch with the Dial direct insurance customer service team on the Dial Direct Insurance contact number 0344 412 2133. You can check for the Dial Direct Insurance reviews by visiting the page https://uk.trustpilot.com/review/www.dialdirect.co.uk.
If you are looking for text relay services, you just need to add 18001 before the number you wish to dial and the representatives will be happy to assist you further. You can check for all the related information via the link http://ngts.org.uk/textrelay_index.php</>
Dial Direct Insurance Contact Details
The users have the option to get in touch with the Dial Direct Insurance contact team by mail service as well. You can do so by writing a letter and sending it to Dial Direct Insurance customer service address. You are required to add your personal contact details in the letter posted so that the customer service members can contact you on your mentioned address or contact number as soon as possible. Dial Direct Insurance contact details are:
Dial Direct Insurance, Pegasus House, Bakewell Road, Orton Southgate, Peterborough, PE2 6YS
You can easily log in to your account via the Dial Direct Insurance self service center at Dial Direct Insurance online enquiry page https://secure.dialdirect.co.uk/SelfService/Security/Login/LoginRegister and manage the account as per your convenience.
Dial Direct Car Insurance
If you are an existing customer, you can get in touch with the Dial Direct car insurance customer service team for the enquiries at the Dial Direct insurance contact number 0344 412 2137. The phone lines are open from Monday to Friday 8am-9pm; Saturday 9am-5pm; and Sunday 10am-4pm. For the new customers, you can get the quotes from the team at the Dial Direct car insurance contact number 0344 871 1694. The phone lines are open from Monday to Friday 8am-9pm; Saturday 9am-5pm; and Sunday 10am-4pm
For your enquiries, you can contact the Dial Direct insurance customer service team at the Dial Direct home insurance phone number 0344 412 2138 and to get the new quotes, you can dial the Dial Direct insurance phone number 0344 209 0449. The phone lines are open from Monday to Friday 8am-9pm; Saturday 9am-5pm; and Sunday 10am-4pm
Home Key Cover with Home Insurance
If your keys are lost or stolen, you can any time call the Dial direct insurance keycare emergency support line on 0345 307 6674. The Dial Direct home key cover with home insurance phone lines is open for 24 hours a day, 7 days a week.
For all your general enquiries, you can contact the Dial Direct insurance customer service team at the Dial Direct van insurance phone number 0344 412 2135 and to get the new quotes, you can dial the Dial Direct insurance phone number 0330 018 1162. The phone lines are open from Monday to Friday 8am-9pm; Saturday 9am-5pm; and Sunday 10am-4pm
Insurance RAC Breakdown Assistance
In the case of a breakdown assistance, you can call the Dial Direct insurance RAC breakdown assistance number 0330 332 8471 which is accessible for 24 hours.
In the event of repair of windscreen, you need to call the Dial direct insurance Windscreen repair helpline 0330 018 3243, available for 24 hours.
Motor Legal Helpline
If you require legal advice relating to a motoring issue, you can contact the helpline team at the Dial direct insurance motor legal helpline number 0344 412 2142
To make a claim on the car insurance, you can call the Dial direct insurance 24 hour UK claims helpline 0344 412 2142. In the case of home insurance, you can contact the Dial direct insurance claims number 0344 412 2140. In the case of van insurance claim, you can contact the Dial direct insurance 24 hour UK claims helpline 0344 412 2144. It should be noted that while calling the claims helpline, your policy number, name and address should be hand with you to get the assistance as early as possible.
Proof of No Claims Discount (NCD)
You have been given various options to send the NCD. This can be sent via email at Dial direct insurance contact email [email protected] or via online portal by signing in the Dial Direct Insurance self service centre or even by post at the following address
Insurance Services, Unit 25, Tresham Road, Orton Southgate, Peterborough, PE2 6BU
When you are sending the proof of NCD, you are also required to include the policy number.
Dial Direct Insurance Feedback Email
If you have any feedback or suggestions for the website, you can send in your requests at the Dial direct insurance email address [email protected]
Dial Direct Insurance Complaints
The customers have been given various options like phone, online or post to make their respective complaints. The company has a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. If you have any complaint regarding the Dial direct insurance products or services, you can contact the Dial direct insurance complaints number 0344 412 2133. The team will make all possible efforts to resolve the issue as early as possible. The phone lines are open from Mon-Fri 9am to 5pm. You can also use the online portal via the Dial direct insurance self service centre page. And if you prefer to write, then send in the letter with the required documents attached to the following Dial direct insurance postal address
Customer Relations Manager, Fusion House, Bretton Way, Peterborough, PE3 8BG
If at any point you are unhappy with the given solution or the complaint has not been solved within 8 weeks, you can file it to the higher level (the Financial Ombudsman Service). The Ombudsman service can be contacted via mail at the following address
The Financial Ombudsman Service, Exchange Tower, London E14 9SR
They can also be contacted via phone at 0800 023 4 567 or 0300 123 9 123 from Monday to Friday – 8am to 8pm and Saturday – 9am to 1pm and if you are calling from abroad, you can dial the number +44 20 7964 0500. All the related information can be checked via the link http://www.financial-ombudsman.org.uk
Alternatively, you can also refer to the European Commission at their online dispute resolution official website https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN
Who are Dial Direct?
Dial Direct provides quality car, home and van insurance in the United Kingdom, serving more than 1 million customers with their insurance needs. The company has a dedicated UK claims helpline which is open for 24 hours a day, 7 days a week. Being a part of the BGL Group, one of the UK’s leading personal lines insurance groups, the company offers best insurance products as per the requirement. The company ‘vision has always been to provide value to money to as many people as possible with the great offers and excellent customer service
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