For DVLA customer service you can use our signposting service number: 0843 837 5389 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “DVLA Number” on your phone, but remember- this is call connection service and is costing you the above charges.
On this page you will find DVLA contact numbers list. Find direct telephone numbers and Swansea address: Vehicle registration, tax, licensing, MOT, theory, car & driver check and more. Find official DVLA Email lists on this page.
Direct DVLA Contact Numbers (Updated):
Download DVLA contact list as PDF (with some extras).
DVLA or Driver and Vehicle Licensing Agency are a government organization that operates in the United Kingdom. Over the years they have always fulfilled the expectations for customers by providing them with top quality customer service. They have developed a great system by which the customers can easily contact them to get assistance. Their customer care department consists of highly trained individuals is always ready to help the customer. The customer services team can be contacted in a number of ways:
- Over the phone
- Through a letter.
You can find a list of all contact numbers for DVLA in this page: https://www.gov.uk/contact-the-dvla
DVLA Customer Service Address
To make general enquiries from the DVLA, you can write a letter and send it to their enquiries address which is provided below:
It is advised that you mention maximum possible information so that it becomes easier to provide you with the suitable solution.
DVLA Customer Service Phone Number – 03 Contact Number
Customers can speak to the DVLA customer care department to make enquiries about vehicle registration and V5C certificates (log books).
You can discuss your options with the DVLA customer service advisor about a variety of topics including:
- Getting a V5C vehicle registration certificate
- Getting DVLA information
- Informing DVLA if you are about to sell your vehicle
- Changing vehicle details on V5C
- Getting personalized registration numbers, putting on taking off a registration number on your vehicle
- Taking your vehicle out of the UK importing new vehicles into UK.
- The DVLA customer service phone number is 0300 790 6802. One can call on this number to speak to a customer care executive from Monday to Friday between 8 AM -7 PM and between 8 AM to 2 PM on Saturdays.
More 03 Numbers and Information
To get further information about vehicle registration and V5C certificates:
Please visit this page https://www.gov.uk/contact-the-dvla/y/vehicle-registration-and-v5c-certificates-log-books.
Making a payment to the DVLA or to reach the continuous registration enforcement centre, customers are required to call on the DVLA UK customer service number 0300 790 6808.
I do advised that you remain ready with the necessary paperwork and license numbers while placing a call to the DVLA customer enquiries department as it would help you to save time.
Please provide the DVLA customer service department with appropriate time to provide you with a solution.
All calls made to 03 UK wide numbers may charge up to 12p per minute if calling from landlines and approximately 3p to 45p per minute if calling from mobile phones. If you are calling from abroad, call charges may vary. Please check with the service network provider. Check at the bottom of this page for call charges in the UK.
DVLA Vehicle Enquiry
To get information regarding vehicle tax and SORN. You need to call on the DVLA phone number for Vehicle Enquiry 0300 790 6802.
From 8 AM to 7 PM between Monday-Friday and from 8 AM to 2 PM on Saturdays.
You can discuss about getting a vehicle tax, making a SORN. Checking if a vehicle is taxed, making a payment or getting a vehicle refund.
Additionally, to get more information regarding vehicle tax and SORN please visit the following link https://www.gov.uk/contact-the-dvla/y/vehicle-tax-and-sorn .
DVLA Driver Enquiries
Driver enquiries like ordering forms online from DVLA, tracking your driving license application, viewing your driving license information, applying for your first provisional driving license, changing your address on your driving license, changing your name on your driving license or replacing a lost, stolen, damaged or destroyed driving license can be made by calling on the DVLA customer service number 0300 790 6801 from 8 AM to 7 PM between Monday or Friday and from 8 AM to 2 PM on Saturdays. Additional information regarding driver enquiries is provided on the following page https://www.gov.uk/contact-the-dvla/y/driving-licences-and-applications .
*There are some exceptions. Please read through the FAQ part on the bottom of this page*.
DVLA Medical Enquiries Contact Phone Number
To ask queries about the driving and medical issues for cars or motorcycles, contact the DVLA medical centre on the DVLA medical contact number 0300 790 6806 from 8 AM to 5:30 PM between Monday and Friday and from 8 AM to 1 PM on Saturdays. You can talk your options on issues like driving with a medical condition or disability, informing the DVLA about your health conditions and the process of reapplying for a license following a medical condition. To know more about contacting the DVLA medical centre, please visit this link https://www.gov.uk/contact-the-dvla/y/driving-and-medical-issues .
DVLA Customer Helpline Number
To ask queries about the driving and medical issues for bus, coach or lorry, contact the DVLA medical group on the DVLA customer service helpline number 0300 790 6807 from 8 AM to 5:30 PM between Monday and Friday and from 8 AM to 1 PM on Saturdays. You can have a discussion with the expert on issues. For example:
driving with a medical condition / disability / informing the DVLA about your health conditions and the process of reapplying for a license following a medical condition.
You can get more information regarding the driving with medical issues at this link https://www.gov.uk/browse/driving/disability-health-condition .
DVLA Driving License and Driver Check Enquiries Telephone Number
If you are a hire car company and you want to check the license of someone hiring a car, first you will require the permission of the driver. After attaining the permission you can call on the DVLA driver check contact number 09061 393 837. Further information on how to contact the driver check service provided by the DVLA is given at this link https://www.gov.uk/contact-the-dvla/y/driver-check-service .
DVLA Swansea Contact Phone Number UK
To reach out to the customer relations department on the local office of the DVLA please call on the DVLA customer services Swansea phone number 0300 790 6809.
Ask your questions from the customer services team. If you have to make personalized registrations for your vehicle, you can call on the DVLA contact number 0300 123 0883. Inform the customer care department of your choice.
DVLA Welsh Helpline Numbers, Vehicle Tax Helpline
Need to make enquiries around welsh? Call on the DVLA Welsh helpline number 0300 790 6819.
Customers who cannot speak English or welsh can call if they want to make enquiries about vehicle tax and registration.
Or to make enquiries about driving license and medical issues.
Both the numbers are open from 8 AM-7 PM. Monday and Friday and open from 8 AM to 2 PM on Saturdays.
Alternatively, you can fill up and online form and send an email to the DVLA customer care department at this link https://emaildvla.direct.gov.uk/emaildvla/cegemail/dvla/en/index.html .
DVLA Enforcement Centre Hotline
Customers can report to the DVLA about abandoned, dumped, or untaxed cars. To do that they need just to call DVLA enforcement hotline 0800 0325202. 0800 numbers are free numbers.
DVLA Courts Section Contact Number
Customers can contact the DVLA courts department by calling on the DVLA courts department contact number 0300 123 0792. Obtain a duplicate license over the phone and the DVLA will not revoke your entitlement to driving a car.
Information regarding driving policies and licenses can be obtained by calling on the provided number. Calls made to 0300 numbers charge up to 12p per minute if calling from landlines. If not approximately 3p to 45p per minute if calling from mobile phones. If you are calling from abroad, call charges may vary. Please check with the service network provider.
DVLA Online License Renewal
If your license is expiring and you need to renew it
you can call on the DVLA license renewal phone number 0300 123 0815. Through this number you will get assistance in renewing your license online.
This call may charge you up to 12p per minute if calling from landlines and approximately 3p to 45p per minute if calling from mobile phones.
If you are calling from abroad, call charges may vary. Please check with the service network provider.
DVLA Driving Test Contact Telephone Number
You should contact the Driver and Vehicle Standards Agency (DVSA) to get information regarding driving tests and the Driver Certificate of Professional Competence (CPC) tests. For contact information regarding driving tests kindly visit this link https://www.gov.uk/contact-dvsa/y/driving-tests-theory-or-practical.
For the Driver Certificate of Professional Competence (CPC) tests please visit this page https://www.gov.uk/contact-dvsa/y/driving-lorries-buses-and-coaches/driver-certificate-of-professional-competence-cpc .
To make MOT, vehicle testing and approval enquiries contact the DVSA on their telephone number 0300 123 9000
From 7:30 AM to 6 PM between Monday and Friday.
Alternatively, you can write an email and send it to:
If you are unhappy with any kind of service provided you should call on the DVLA contact numbers provided above.
Are you not happy with the solution or assistance provided to you? please write a letter.
Send it to the DVLA complaints address given below:
Complaints Team, DVLA, Swansea, SA6 7JL
Or you can fill up an online form and send an email at this link https://emaildvla.direct.gov.uk/emaildvla/cegemail/dvla/en/index.html.
- DVLA Official Website
- DVLA Official Facebook
- DVLA Official Twitter
- DVLA Official You tube
- DVLA Official LinkedIn
- DVLA iOS App Download
- DVLA Android App Download
Im adding here some questions that out surfers send us. This section will be updated every couple of days.
- Question: Is DVLA freepost?
You do need to pay for a stamp and contact or send DVLA paperwork:
@loopylesty Hi, our addresses aren’t free post so you’ll need to pay for postage. — DVLA (@DVLAgovuk) April 3, 2014
- Question: Do DVLA send out tax reminders?
Answer: They do send out vehicle tax reminder letters (its called V11). Again, they will send it to the address in their records. Best practice is not to wait for them and to organize everything yourself.
One more thing:
If you did not received the V11 letter, you can use your V5C, V5C/2.
The “last chance” letter.
This is how that letter looks like by the way (I had to Google that thing!):
- Question: How do i notify DVLA if someone dies (sorry…)
Answer: You will need to send a copy V5 and the desisset driver license to 2 different address. This is the explanation page on their website: https://www.gov.uk/tell-dvla-aboutbereavement/overview
and you can allways contact them for any unclarities regarding this issue.
- Question: Where can i find a list of the current DVLA emails and how do i work with that list?
Answer: Since we are talking about DVLA different numbers and ways to communicate with them, i decided to add a short guide that will show you how to email them at any time (usually the best way i always recommend on is just to contact them through telephone).
So, let’s say you like to email them regarding driving tests.
- Navigate to this page (I already showed you that page on the top of this page : )
- Click the driving tests link, then go with the directions on the next page.
- Lets say its a driving test booking inquiry you like to email about, you will get to this page where you can insert the details of your query.
- Question: What should i do, who do i need to contact with in case i lost my licence ?
If you need to replace your licence because it’s lost, damaged or even if your driver license was stolen, you will need to replace your driver license online.
- Visit this page and click the Start button.
- After you clicked the “Start Now” button, you will be redirect to the replacement licence application page. From that point it’s fairly simple: you will need to add some information, pay for your new driving license and don’t forget to check the up to date information regarding license fees.
- Once you paid, you will get a confirmation number and your new license will be sent to you.
- If you like to contact somebody on DVLA offices in order to get new license through phone, the DVLA contact number for lost licence is: 0300 790 6801. Please remember: You cannot apply through phone for damaged license (only online), same apply in case your licence will expire in the next 56 days, or 90 days if the expiration reason is any medical reason.
Popular DVLA service that you can get online – without the need to contact them at all:
- If you are looking for a personalized number plate – you can do it through this link – dvlaregistrations.direct.gov.uk. If you need to contact the personalized number team, just call: 0300 123 0883 – 03 numbers are national rate numbers. Monday – Friday 8.00am – 4.30pm
- If you need to make a SORN or to tax your car – you can do it online, just go to:
vehicletax.service.gov.uk and go through the step by step in order to tax your car. If you need help with your SORN for car tax registration, just call: 0300 123 4321 – this is a national rate number. The lines for DVLA tax and SORN are open 24/7.
- If you need to do a car check (vehicle check) – before you buy a new car or just check about any UK vehicle history using the DVLA records call this number: 09061 393 837, this call will cost you more then 4.04ppm. You can do it online by using this link: Vehicleenquiry.service.gov.uk
- If you need to chagne your DVLA address on the driving license, just navigate to this page, or do it through post, by sending your postcard license to this DVLA address:
DVLA Swansea SA99 1BN.