For EDF Energy customer service you can use our signposting service number: 0843 837 5532 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “EDF Phone Number” on your phone, but remember- this is call connection service and is costing you the above charges.
EDF Energy is an energy and electricity provider for homes and business that functions in the United Kingdom. They are famous for providing great service quality and coming up with solutions when a customer makes a complaint. You can contact the EDF Energy customer centre by calling on the customer service numbers. It is suggested that when you make a call at their customer service center, always keep your account number ready. They have also provided email support to their customers for asking any query or filing a complaint. Not only this, you can also made sales enquiries and pay your bills using this service. Just fill up the information asked and click Submit at following EDF energy UK email address link https://www.edfenergy.com/for-home/help-support/contact
EDF Energy customer service address
Whenever a customer has a question, they can easily reach out to the EDF Energy customer care team by writing a letter and sending it to them on the given postal address:
334 Outland Road
It is advised you mention your account number and contact details in the letter so that the EDF Energy customer service members can contact you as soon as they come up with a solution.
- EDF Energy Official Website page
- EDF Energy Online Registration page
- EDF Energy Online Login page
- EDF Energy Official Facebook page
- EDF Energy Official Twitter page
- EDF Energy Official YouTube page
- EDF Energy Official LinkedIn Page
- EDF Energy iOS App Download page
- EDF Energy Android App Download page
EDF Energy Customer Service
You can receive all the assistance from the EDF Energy customer assistance team by calling on the provided EDF Energy contact numbers.
All existing customers of EDF Energy can contact the customer care department by calling them on 0113 820 7117 from a mobile. For general account enquiries existing customers can call the EDF Energy contact team free at 0800 056 7777 and talk to an EDF Energy customer care executive to discuss the matter. The EDF Energy contact line is open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday.
EDF Energy helpline numbers
Existing customers trying to set up automatic monthly or quarterly payments or also called direct debits can call on EDF Energy helpline number 0800 096 2260. The automated 24 hour bill payment service and meter readings can be set up over the phone by calling the EDF Energy helpdesk free phone 0800 015 1736.
All the customers seeking independent debt advice from EDF Energy experts can call on the EDF Energy helpline free number 0808 156 6666 from a landline or 0300 330 0519 from a mobile.
EDF Energy customer relations team
If you need to enquire about the Pay As You Go service or the prepayment meter, you can make a call to the EDF Energy customer relations team free at 0800 015 1733.
EDF Energy customer care
In case your fixed tariff amount is ending and you need to refill it you can call the EDF Energy customer care department free number at 0800 096 7355 so that they can tell you about the process involved in refilling the card. You can talk to an EDF Energy customer care member from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday.
The EDF Energy priority service helpline number is 0800 269 450.
Hearing Disabilities ?
Customers with hearing disabilities can contact the EDF Energy assistance team by dialing free 0800 096 2929 from their text telephone. All the customers calling from abroad can contact the EDF Energy customer care team members at +44 (0)1138 207117.
All the calls made to numbers starting from 0800 are free of cost from BT landlines and UK mobile networks; however charges may vary from operator to operator in case of other companies.
The EDF Energy customer contact team can also be reached in the form of an email. Customers can fill up an online form provided at the company website where they are required to mention query, account number and other contact details. EDF Energy customer service members will reach back to you as soon as they come up with a solution.
Customers also have the option of doing a live chat with an EDF Energy customer service executive where they can discuss the matters in real time. The live chat can be one at this link https://server.lon.liveperson.net/hc/76720095/?cmd=file&file=visitorWantsToChat&site=76720095&visitor=1219301702967445&msessionkey=431713182560792678&siteContainer=STANDALONE&LEAppKey=f907f2d9acd64b7f8c00b83bed3c2822&SV!chat-button-name=chat-edf-energy-contactus-helpcentre&SV!chat-button-room=chat-edf-energy-contactus-helpcentre&referrer=(button%20dynamic-button:chat-edf-energy-contactus-helpcentre(Contact%20%7C%20Help%20and%20support%20for%20home%20customers%20%7C%20EDF%20Energy))%20https%3A//www.edfenergy.com/for-home/help-support/contact&visitor=1219301702967445&msessionkey=431713182560792678 .
EDF Energy tariff information for new customers
All the people looking to tie up with the brilliant energy and electricity services of EDF Energy can call the helpline number exclusively provided for new customers. These EDF Energy helpline numbers are 0113 820 7117 for landlines and 0800 096 4063 for mobiles. These EDF Energy contact numbers are open from 8 AM to 8 PM between Monday to Friday and from 8 AM to 2 PM on Saturday. All the customers looking to make enquiries about various plans of the EDF Energy services can call free on 0800 0565927. Further details about EDF Energy tariff plans can be found out at this link https://my.edfenergy.com/gas-electricity/our-energy-tariffs .
The call charges for all the calls made to numbers starting from 0800 are free if made from BT landlines and UK mobile networks; however charges may vary from operator to operator in case of other companies.
EDF Energy emergency helplines numbers
If you detect a gas leak or smell a gas please take all the safety measures and then call the National Gas Emergency service on 0800 111 999. If you smell gas or think you should be concerned about carbon monoxide issues immediately open up all the windows and doors and then extinguish any kind of naked flames present in your house, then call the National Gas Emergency Services.
In case of an electrical emergency immediately contact the service provider of your area. You can find the number at this link http://www.edfenergy.com/for-home/help-support/gas-electricity-emergency-contact. After that you should call on the EDF Energy emergency helpline free number 0800 096 9000.
In case you only have a general query and it is not an emergency, call on the general enquiry number.
All emergency contact numbers are open 24 Hours a Day, 7 Days a week.
EDF Energy contact numbers for business users
All general enquiries can be made at the EDF Energy customer service free number 0800 096 2255. Queries related to business sales can be solved by discussing the matter with EDF Energy customer relations team at 0800 015 9097. Business movers can be contacted at 0800 404 7413. All of these provided helpline numbers are open from 8 AM to 6 PM between Monday and Friday.
Business meter readings can be done by calling the 24 hour available helpline number 0800 404 7421.
Customers from abroad can make enquiries from the EDF Energy Business customer care team at +44 113 820 7118 from 8 AM to 6 PM between Monday and Friday.
The EDF Energy customer service phone number is 0800 056 7777 and the line is open from 8 AM to 8 PM between Monday and Friday and from 8 AM to 2 PM on Saturday.
EDF Energy Customer Complaints
If you need to file a complaint, you can contact the EDF Energy customer complaints department in a number of ways.
You can call the EDF Energy customer complaints resolution team at 0800 051 1643 from 8 AM to 5 PM between Monday and Friday.
You can also email your complaint to the EDF Energy Customer complaints manager email address [email protected]
You can also file a complaint in writing in the form of a letter and send it to
FREEPOST EDF ENERGY – COMPLAINTS RESOLUTION MANAGER
EDF Energy focuses to resolve your complaint within 5 days.
If you do not receive a response or are not satisfied with it you can contact the Energy Ombudsman Service by calling on 0330 440 1624 between Monday and Friday from 9 AM to 5 PM. An email can be sent to [email protected]. For further details visit their website [email protected]. You can even write a letter and send it to the following postal address
Ombudsman Services: Energy,
PO Box 966,
EDF energy moving home
In case you want to move your home, you need to inform EDF energy by calling on EDF energy my account home number 0044 800 015 4781 or alternatively you can complete EDF energy my account update form. Your details will be updated in your account within 72 hours and they will remain in your contact until you are properly settled. The form filling option is not available to all customers. You can call on EDF energy contact number 0044 800 056 7777 to know the details. The call can be made between 8am to 8pm from Monday to Friday and on Saturday between 8am to 2 pm.