Evans Cycles Customer Service Numbers

The Evan Cycles customer service department is easily accessible to the customers for any of their questions about the products, their orders, delivery, payments or any other in various ways like through telephone, online form, post or via the web chat forums. You can call the team at the Evan Cycles customer service phone number +44 (0) 129 357 4900. The Evan Cycles phone opening times are from Mon- Fri 8AM- 8PM, Sat 9AM- 6PM and Sun 9AM- 5PM. It should be noted here that from 9AM- 10AM every Friday, the Evan Cycles contact centre is closed. Any of the requests or questions can also be submitted online using a contact form via the page and the team members will make sure to reply back as soon as possible. There are various questions which have already been answered online for the customers’ assistance and can be accessed via the Evan Cycles help page.

Evans Cycles customer service

Evan Cycles Contact Numbers

Helpline

UK Contact Numbers

International Contact Numbers

Evan Cycles Customer Services 0129 357 4900 +44 (0) 129 357 4900
Evan Cycles Ride To Work Scheme Contact

And

Evan Cycles Business Services

0129 357 2325 +44 129 357 2325
Evan Cycles Suspension Servicing Booking 0153 973 2262 +44 153 973 2262
Evan Cycles Insurance Contact 0345 034 3238 +44 345 034 3238
Evan Cycles Insurance Payment Difficulties Experts 0345 450 6397 +44 345 450 6397
CFC (Cyclists Fighting Cancer) Contact 0300 500 4040 +44 300 500 4040
Financial Ombudsman Service Contact 0800 023 4567 +44 207 964 0500

Evan Cycles Head Office Address

Any of the correspondence can also be sent by mail to the Evan Cycles customer relations team at the below mentioned Evan Cycles head office address mentioning all your contact details clearly so that the staff members can respond back at the earliest.

Evan Cycles, Camino Park, James Watt Way, Crawley, West Sussex, RH10 9TZ

Evan Cycles Online Chat

You can discuss your doubts or questions with the Evan Cycles customer service team through the online chat sessions via the page. The team is available from Mon- Fri 9AM- 8PM and Sat – Sun 9AM- 5PM.

Evan Cycles Stores

The users can visit the Evan Cycles stores near to their place and get the detailed information for any of the items. The contact information and the opening times of the stores can be easily checked online using the postcode through the page.

Evan Cycles UK Order Status

Although the customers cannot track the status of their order online, but once the order is shipped, all the details with the tracking number is sent to the customers’ email address if shipped with DPD, DX or DHL.

Evan Cycles Payment Options

There are various ways through which the customers can make easy and fast payments, as described below-

  • Online– the payments can be done online using the credit or debit card, gift cards, PayPal, finance, ride-to-work certificates and Cyclescheme vouchers
  • Over the Telephone– you can pay by phone using the credit/ debit card, gift vouchers or finance by calling the Evan Cycles payment phone number 0129 357 4900
  • In Stores– In the Evan Cycles stores as well, the payments are accepted using the credit or debit cards, cash, gift or other vouchers.

Evan Cycles Finance Scheme

The customers have been offered excellent finance options to spread the cost over 12, 24, 36 or 48 months, subject to certain conditions. These can be checked through the page. The Evan Cycles finance scheme can be applied for online using the web page by clicking the ‘finance’ tab or through any of the Evan Cycles stores or by calling the Evan Cycles sales team at the Evan Cycles contact number 0129 357 4900 (option 1) and the application will be processed.

Evan Cycles Ride to Work Scheme

This leading scheme offers the users a huge tax savings on the wide range of bikes and equipment. You can apply for the certificate or contact regarding any other information by calling the Evan Cycles ride to work contact number 0129 357 2325 here or contact via the Evan Cycles contact email  [email protected]. A savings calculator tool has been made available online for you to assess as to how much can be saved. You may check the same via this page.

Evans Cycles ride to work certificate scheme

 

Evan Cycles Gift Card Balance

The Evan Cycles gift cards and e- gift vouchers can easily be purchased online via the web page or by calling the Evan Cycles phone number +44 129 357 4900 here. The gift cards can also be bought from any of the stores as well. The balance on the card can be quickly checked online using the gift card number via the page. These cards and vouchers are valid for 24 months from the date of purchase or last use. All the related information can be checked on the website by visiting this page.

Evan Cycles Help Returns

For any reason, if you are not happy with the purchase and would like to return the order, you can do so within 90 days in its original and unused condition and with the proof of purchase. You have been given various options for the return as described below

  • To any Store– the returns can be made to any of the Evan Cycles stores all across the UK. The store details can be checked via the page. However, if you have used foreign currency for the purchase, then the return has to be made only by post and not in stores.
  • By Post– by post, you can use the collect+ services or the local post office using the Evan Cycles returns form via the page. For the collect + services, you may call the Evan Cycles phone number 0129 357 4900 here and make a request. The details for the nearest collect+ stores can be checked via the page. The parcel along with the returns form has to be sent at the following address

Returns Department, Evan Cycles, Camino Park, James Watt Way, Crawley, West Sussex, RH10 9TZ

  • Returning Bulky Items– for the return of bulky items like bicycles or turbo trainers, the customers are required to make a request for the collection by calling the Evan Cycles customer service number 0129 357 4900 or via the online contact form through the page.
  • PayPal Orders– if you have used PayPal for the purchases, then the return can be made either in stores or by post
  • Finance or Cyclescheme Returns– for the purchases using the finance options or the Cyclescheme program, the return request has to be made either by calling the Evan Cycles contact telephone 0129 357 4900 or through the contact form via the page.
  • International returns– the international returns are made by post as explained above. However, there are some exceptions to it, which you may check by visiting the page.

Evan Cycles Warranty Claims Contact

If after the purchase, you are suspecting some fault in the product, you can quickly take the same to the Evan Cycles stores for assessment. Otherwise, you may also send the required details to the Evan Cycles warranty department via the Evan Cycles email [email protected] and the team will make sure to solve the issue at the earliest.

Evan Cycles Donations

With every online purchase, the customers have the opportunity to donation to the Cyclists Fighting Cancer (CFC) program by helping the children and young people living with cancer across the UK. For more information, you can call CFC at their phone number 0300 500 4040 here or contact via the email address [email protected] or via their web page.

Evan Cycles Right Bike Guarantee

The Evan Cycles offers a wide range of bikes as required like the mountain bikes, road bikes, folding bikes or the bikes for the kids. You can choose your perfect one by discussing your needs with the Evan Cycles customer support either at the Evan Cycles stores or over the phone by calling the Evan Cycles helpline +44(0)129 357 4900. All the details for the bikes can be checked online via the page. The Evan Cycles right bike guarantee thereby offers you the option to exchange the bike within 30 days, even if you have ridden it.

Evan Cycles Business Contact

If you wish to discuss any of the business requirements, you can do so by calling the Evan Cycles customer relations team at the Evan Cycles business contact 0129 357 2325 here or via the Evan Cycles customer service email address [email protected]

Evan Cycles Fix IT Classes

The users can make the bookings for the IT class sessions by the qualified training team to get the knowledge of various sections like brake and gear adjustment, bike components details, cleaning of the drivechain and much more. The bookings can be done through any of the Evan Cycles stores or via the online portal through this page.

Evan Cycles Special Orders Request

The customers are being offered to place the special order for the replacement parts or accessories for their bikes which are usually not available online or in the stores. This can be done by sending an email via the Evan Cycles customer service email address [email protected]. However, there are few exceptions in the orders which you may check through this page.

Evan Cycles Servicing Contact

To enjoy your every ride, you should keep your bike in good and working condition through its regular servicing. The booking for the Evan Cycles servicing can be done online via the page or at any of the Evan Cycles stores. Regarding the booking of suspension servicing, the customers have been given various options like they can fill in a desired form (to be downloaded via the page) and along with the suspension unit can drop it at any of the stores or send at the address: Evans Suspension Servicing, 113 Stricklandgate, Kendal, Cumbria, LA9 4RF; or can call the experts at the Evan Cycles customer service phone number 0153 973 2262 here or contact via the Evan Cycles email [email protected] and the team will do the needful.

Evan Cycles Insurance Contact

You can get all the information for the Evan Cycles insurance cover online and get an instant quote through the page or you may discuss with the experts at the Evan Cycles insurance contact number 0345 034 3238 here. The phone lines are open from Mon- Fri 9AM- 6PM. The requests or questions can also be submitted online via the page or sent by email via the email address [email protected] and the support team will be happy to assist further. If you wish to post, you may send the requests at the following address

Evan Cycles Insurance, Thistle Insurance Services Limited, Southgate House, Southgate Street, Gloucester, GL1 1UB

In case, if you are facing any kind of difficulties in making the payments for the cover; then you call the team at the Evan Cycles insurance phone number 0345 450 6397 here for further advice. And in the situation, where you wish to pay off the loan early, you can discuss the matter with the experts either by calling the Evan Cycles insurance contact 0345 450 6397 or via the Evan Cycles email address [email protected]

Evans Cycles Insurance contact

Evan Cycles Insurance Claims Contact

In order to make the claim, the customers may contact the Evan Cycles insurance claims team at the Evan Cycles insurance claims contact number 0345 034 3238 from Mon- Fri 9AM- 5PM or can send the requests via the Evan Cycles contact email [email protected]

Evan Cycles Jobs

Those who are interested in being a part of the Evan Cycles team can search for all the job opportunities by visiting the page.

Evan Cycles Customer Feedback

The customers are always encouraged to provide the feedback or suggestions about the products or services by submitting the same via the web page.

Evan Cycles Customer Complaints

If you have any complaints for any of the products or the rendered services, you can get in touch with the Evan Cycles customer relations department at the Evan Cycles contact telephone number +44 (0) 129 357 4900 or contact by submitting an online contact form via the page and the team members will make sure to resolve the matter at the earliest.

In case, if you are not happy with the outcome, you may refer the matter to an alternative dispute resolution provider, the Retail Ombudsman to investigate further. Their details can be checked via the page.

If the complaint is concerning the Evan Cycles insurance services or about the claims process, the customers can send in the details at the below mentioned address and all possible steps will be taken to solve the matter as soon as possible

The Executive Manager of Customer Complaints, Thistle Insurance Services Limited, Southgate House, Southgate Street, Gloucester, GL1 1UB

In case, if you are not satisfied with the above given response, the issue can be forwarded to the Financial Ombudsman Service (FOS) for an independent review. They can be contacted at their free phone number 0800 023 4567 here or at their address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR and you may check all related information through their web page

For the online disputes, the customers may also refer the issue to the European Commission Online Dispute Resolution (ODR) platform through the page.

 

Contact Evan Cycles through social media-Facebook, Twitter and other apps

Evan Cycles is serving cyclists since decades and hence the largest cycle retailer all across the United Kingdom and worldwide. The Evan Cycles group offers a great range of quality products be it bikes, their accessories, helmets, clothing line like jackets, gloves, jerseys; various components and maintenance items from the best brands and at very competitive prices. The Evan Cycles customer relations team is very friendly and supportive for all help and advice and the users can easily reach them at the helpline number, online forms, by post or through various social portals.

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