House of Fraser Phone Numbers – Orders, Business, Advertising, Sales and PPI

The customers can ask any of their questions or discuss their doubts with the House of Fraser UK customer services at the House of Fraser UK contact number 0141 404 3747. The House of Fraser UK opening hours are from Mon- Fri 8AM- 8PM and Sat- Sun 10AM- 6PM. You can also contact the team through social portals like Facebook and Twitter accounts or by using the messaging services via this page and the team will make all efforts to reply back between 9AM- 8PM. The friendly team is also accessible through the House of Fraser live chat sessions to discuss all your questions with providing the immediate response through this page

House of Fraser contact numbers

House of Fraser Contact Numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Services 0141 404 3747 +44 141 404 3747
Order Tracking Questions 0345 602 1073 +44 345 602 1073
Business Gift Cards Contact 0344 561 1010 +44 344 561 1010
Corporate Gift Cards Order Phone Number 0844 561 1010 +44 844 561 1010
Corporate Gift Cards Order Fax Number 0844 561 1020 +44 844 561 1020
To Activate the Recognition Card 0800 915 2205 +44 800 915 2205
Recognition Card Services Team 0333 220 2524 +44 333 220 2524
Recognition Card Lost Or Stolen 0333 220 2531 +44 208 181 0000
Advertising Information Contact 0176 123 4800 +44 176 123 4800
Press Office Team 0207 003 4000 +44 207 003 4000
Corporate Press Office Contact 0207 680 6550 +44 207 680 6550
Furniture Ombudsman Contact 0333 241 3209 +44 333 241 3209
Financial Ombudsman Service 0300 123 9123 +44 207 964 0500
Finance And Leasing Association’s Conciliation Scheme- Fax Number 0207 420 9600 +44 207 420 9600
Payment Protection Insurance (PPI) Contact 0800 171 2171 +44 800 171 2171

House of Fraser opening hours

Customer Support Mon- Fri 8AM- 8PM and

Sat- Sun 10AM- 6PM

Business gift card support Mon- Fri 9AM- 5PM
Recognition card activation Mon- Sun 8AM- 9PM
PPI claims Mon- Fri 8AM- 8PM and

Sat 8AM- 4PM

House of Fraser Contact Address

Any of the requests or questions can also be forwarded by post at the below mentioned House of Fraser contact address, along with all your contact details so that the customer service members can reply back as soon as possible

House of Fraser Customer Services, 3/1 Granite House, 31 Stockwell Street, Glasgow G1 4RZ

House of Fraser Stores

If you wish to check the contact details of the various House of Fraser stores in UK or worldwide, you can easily do so online using the postcode via this page

House of Fraser Ordering By Phone

The orders can easily be placed over the phone by calling the House of Fraser telephone number 0141 404 3747 or via the online medium. The online steps for ordering can be checked through this page. You have been offered various options to make the payments, like all major debit or credit cards, via PayPal, House of Fraser account card, House of Fraser gift cars, gift vouchers, eVouchers etc.

House of Fraser Order Tracking

You can check the status of your order by signing in your online account via the page under the ‘my orders’ tab. Still, if you have any questions, you can call the House of Fraser buying office telephone number 0345 602 1073

House of Fraser Business Gift Cards Contact

The order can easily be placed online for the House of Fraser gift cards for your business through this page and if you have any questions, you can call the House of Fraser corporate gift cards contact 0344 561 1010. The phone lines are open from Mon- Fri 9AM- 5PM. The businesses can submit their order for gift cards by following either of the following ways-

Telephone- the orders can be submitted by calling the House of Fraser corporate gift cards contact 0844 561 1010 here

Fax- through fax at the House of Fraser corporate gift cards fax number 0844 561 1020 here

Email- via email at the House of Fraser corporate gift cards email address [email protected]

House of Fraser Gift Card Balance

If you wish to check the balance on your gift card, you can easily do so online using the card number through this page

House of Fraser Recognition Card Activation

The customers have been offered various recognition cards like recognition reward card, recognition mastercard and recognition account card. You can register for the card through this page and more of the related information can be checked via this page.

NewDay Ltd issue and operate the House of Fraser mastercard and store cards. Regarding the House of Fraser recognition mastercard or account card, in order to activate the card, you can dial the free House of Fraser recognition card phone number 0800 915 2205 from Mon- Sun 8AM- 9PM. If you have any questions regarding the card, or require to make any changes, you can call the House of Fraser card services team at the House of Fraser recognition card phone number 0333 220 2524 from Mon- Sun 8AM- 9PM (automated services are also available from Mon- Sun 4AM- 11PM). In case, if the card has been lost or stolen, you need to inform the team by calling the House of Fraser recognition card contact number 0333 220 2531 or +44 208 181 0000 when calling from outside the UK. In case, if you decide to not have the card anymore, you can notify the support team by calling the House of Fraser recognition card contact number 0333 220 2524 or by post at the following address

NewDay Ltd, Customer Service Department, P.O. Box 700, Leeds LS99 2BD

House of Fraser Recognition Card Payments

The customers have been given various options to make the payment as described below-

By Phone- you can call the House of Fraser recognition card phone number 0333 220 2524 and make the payment via the debit card.

By Direct Debit- a direct debit can be set up on the account whereby a fixed amount is deducted every month automatically from the bank account. Direct Debit can set up either online under the ‘manage payments’ tab or by calling the House of Fraser recognition card phone number 0333 220 2524

Internet or Telephone Banking- payment can easily be made online

By Post- the cheque made payable to NewDay Ltd can be sent to the following address

NewDay Ltd, PO Box 218, Rotherham, S98 1NS

At Any Bank- payment by cash or cheque can be made at the banks.

In Stores- the payment can be made at any House of Fraser stores using cash or a debit card into your account.

House of Fraser PPI Claims (Payment Protection Insurance)

PPI is a type of insurance given along with financial products like credit cards or loans. If you wish to have more information, you can call the free phone number 0800 171 2171 from Mon- Fri 8AM- 8PM and Sat 8AM- 4PM or contact by mail at the following address

PPI C1, Santander, 9 Nelson Street, Bradford, BD1 5AN

House of Fraser Advertising Contact

If you wish to know more about the advertising opportunities, you can call the phone number 0176 123 4800 or contact via the email [email protected] and more of the details can be checked by visiting this page

House of Fraser Affiliate Scheme

In order to join the House of Fraser affiliate scheme, you are required to register via this page

House of Fraser Returns

If you are not happy with your purchase, you can return the same in its original condition within 28 days of receiving the order by following either of the following ways-

Via Stores- you can return at any of the House of Fraser stores. However, if the items are purchased online, they cannot be returned to the outlets.

Returns address- you can use the following House of Fraser returns address

House of Fraser Returns, Apex Building Northfield Drive, Northfield, Milton Keynes MK15 0DB

Via Royal Mail- you can check the details of your local post office via this page and take the parcel there for sending back.

Via Collect plus- you can take your parcel to the nearest collect plus locations (which can be checked via this page)

Courier- if the item is large, you are required to call the House of Fraser phone number 0141 404 3747 and arrange for its collection. The collection is generally done between 8AM- 6PM

In case, if any faulty product has been received and it is more than 28 days, then before returning, you are required to discuss it with the advisors at the House of Fraser UK phone number 0141 404 3747 or via the House of Fraser live chat at this page. In the case of international returns, they can only be done by post or courier as per instructions mentioned on the order receipt.

House of Fraser Careers

You can search and apply for the job opportunities online through this page and if you have any questions, you can contact the House of Fraser human resources team by email. You can register your details by creating an online account via this page. If your question is about the store management, it can be sent via the House of Fraser email [email protected] and regarding stores sales, you can send it to House of Fraser careers email [email protected]. For any of the questions regarding head office, you can send the details via the House of Fraser careers email [email protected]House of Fraser Privacy Policy Contact

If you have any questions regarding the House of Fraser privacy policies, you can send them either via the House of Fraser email address [email protected] or by mail at the below-mentioned address

Data Protection Coordinator, House of Fraser (Stores) Ltd, Store Support Centre, 27 Baker Street, London W1U 8AH

House of Fraser Press Office Contact

House of Fraser Press Office Contact

For all the consumer product related requests or promotions, the journalists can get in touch with the House of Fraser press office team at the House of Fraser press office contact number 0207 003 4000 or visit the page for more details. In regard to corporate or financial information, you can contact Newgate Communications LLP at the phone number 0207 680 6550 or via the email [email protected] .

 

House of Fraser Foundation Contacts

The House of Fraser foundation extends the support to the local community. If you wish to have more information, you can send the request via the House of Fraser email address [email protected] and the support team will be more than happy to assist. You can make the donation to the foundation via this page

House of Fraser Customer Panel

You can sign in your account via this page and share your views or opinions about any of the products or the services. If you need to register first, then you can do so through this page. If you have any doubts or experiencing any technical issues while registering or logging in, you can send the details via the email address [email protected]

House of Fraser Customer Complaints

The company always adheres to all the prescribed rules and regulations. If, however, you have any complaints regarding any of the products or rendered services, you can surely get in touch with the House of Fraser customer services team at the House of Fraser UK phone number 0141 404 3747 or by mail at the following address. You can also discuss the issue with the advisors through the House of Fraser live chat sessions via this page and the team will take all measures to rectify the issue in the shortest possible time

House of Fraser Customer Services, 3/1 Granite House, 31 Stockwell Street, Glasgow G1 4RZ

Alternatively, for an independent advice, you can discuss the issue with the Resolver through this page

If you are not happy with the given final decision, the matter can be referred to the Dispute Resolution Ombudsman Limited. The Furniture Ombudsman can be contacted at the telephone number 0333 241 3209 from Mon- Fri 9AM- 5PM or via the email address [email protected]. The written communication can also be made at their following address

The Furniture Ombudsman, Second Floor, 3-4 Viewpoint Office Village, Babbage Road, Stevenage, Hertfordshire SG1 2EQ and for more information, you may visit their page

If you have any complaints about the House of Fraser recognition cards, you can send the details to this address: Complaints Department, NewDay Ltd, PO BOX 700, Leeds, LS99 2BD and if you are not satisfied with the given response, the matter can be forwarded to The Financial Ombudsman Service (FOS). They can be contacted at the phone number 0300 123 9123 or via the email contact [email protected] or at the following address

The Financial Ombudsman Service, Exchange Tower, London E14 9SR and more of their information can be checked via this page

Before FOS, the customers can also refer to Finance and Leasing Association’s conciliation scheme to resolve the dispute. They can be contacted via the email [email protected] or via the fax number 0207 420 9600. The complaint can also be sent by post at the below-mentioned address:

The Complaints Manager, Finance and Leasing Association, Imperial House, 15-19 Kingsway, London WC2B 6UN

Regarding the online disputes, the issue can also be referred to the EU platform for online dispute resolution through this page

Contact House of Fraser through social media- Facebook, Instagram and other apps

House of Fraser (also known as ‘HoF’) is a British department store group with over 60 stores across the United Kingdom and Ireland. The company offers a wide range of women’s, men’s and kids’ fashion, beauty, home, toys, games, electricals and much more and an excellent platform for over 1000 fantastic brands online. It has a team of well experienced and trained advisors to cater to the needs of all users and to their best of satisfaction. The users can easily contact them over the telephone, by messaging and live chat sessions for all help and support.

House of Fraser Website
House of Fraser Online Login
House of Fraser Online Registration
House of Fraser Facebook
House of Fraser Twitter
House of Fraser YouTube
House of Fraser Instagram
House of Fraser Pinterest Page
House of Fraser IOS App
House of Fraser Android App
House of Fraser LinkedIn

One thought on “House of Fraser Phone Numbers – Orders, Business, Advertising, Sales and PPI”

  1. I have a £100 House of Fraser gift card and today with my House of Fraser credit card statement I received £50 recognition reward could they please tell me if any of these are still valid in stores I would appreciate a response to this email

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