Lycamobile UK Phone Numbers

For Lycamobile customer service you can use 0207 132 0322 you can Call This Number and Save it Under “Lycamobile UK Number” on your phone, but remember- this is call connection service and is costing you the above charges.

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United Kingdom-based mobile virtual network operator, Lycamobile, has been branded in providing cheap UK and international calls to Asia, Africa, Europe and America. The main strength of the company is quality and affordable international calling for its customers. The vision of the company aims to connect friends and family around the world. Some other brands possessed by corporation are Lycaworld, Lycatalk, and GT Mobile & LycaFly. “GT mobile” name is used in various markets by the Lycamobile. Both brand names have various different options and tariff charges. More In Wiki

Lycamobile Customer care numbers

For making any enquiry or requests regarding customer services of Lycamobile, the customers can contact through phone, via online form or Twitter. You can contact the company by making a call at Lycamobile customer number UK 322 (from Lycamobile). This number is for customers staying in UK. It is charged at £0.09 per call.

Lycamobile customer service number UK and toll free

You can also dial Lycamobile customer service number 0207 132 0322 from another phone or Lycamobile UK toll free customer service number +44 207 132 0322 from abroad. Here call charges depend on the network operator in use. The lycamobile customer service opening hours are from 8am to 8pm on weekdays and 9am to 6pm on weekends.

Lycamobile general enquiry and customer care email address

  • For making enquiries related to the tariff plans or the available support services, you can write at Lycamobile customer care email address [email protected] or can call at 1300-854-607. Lycamobile customer helpline number is also available for you to provide assistance regarding all services. It provides information regarding bill payment, office address, location, tariff plans, account information etc. You can dial 020 7132 1101 for the same.
  • The Lycamobile UK email address for any kind of customer assistance is [email protected]
  • Once the SIM is registered at t lycamobile.co.uk two top ups have to be done. After the second top up, a welcome letter is sent from Lycamobile within 7 business days which will contain the PIN number for the £2 free credit. Registering online though is not compulsory, however it gives the benefit to the user to manage their Lyca account online, to set up Auto top up facility, collecting itemized bill statements and updating any personal information etc.
  • Card deactivation: the SIM cards are automatically deactivated by the company if they are not used for more than 90 days either by calling or messaging. And moreover they cannot be reconnected. The mobile number also becomes unavailable to be used again
  • Messages from UK to another country from Lycamobile: this works in the same way as other mobiles. You need to text 00 followed by your country code, then your area code and then the phone number and press the dialer button. Instead of a 00 you can also use a “+”.
  • The Facebook page is timely updated with the latest information. It mainly promotes the strength of the company Pay As You Go SIM card with which the company offers affordable international call rates so that everyone can stay in touch with their loved ones all around the world whether they are in Africa, the Americas, Asia, Australia or Europe.

Lycamobile UK Billing customer service balance check

  • To get an itemized bill copy: the customer has to send a postal order to the company’s postal address with the details like your name, mobile number and the reason to order for the itemized bills. In return the company will send the itemized details for the last six months including the current month to his/ her registered address. It has to be noted that the user has to be a registered customer to get the bill copy.
  • How to check billing details: first to register SIM online at lycamobile.co.uk. Then you will get a password to get access to the online account services on the website. Now all the billing information can be viewed.
  • To get Lycamobile UK balance check: without contacting the customer service executives, the users can check the balance in their mobile account by entering *131# (or 94#) and press send. Within seconds the balance will be reflected on the lycamobile screen or

The users can also dial 321(or 95#) and listen to the balance through the automated voice system, and while travelling abroad, for this same service they can dial +447404000321

 

Lycamobile other contact URLs (check the call rates, card SMS service

Text “Topup” and the last 4 digits of Lycamoney card with the amount you want to top-up to 1212

  • Problem in SMS send and receive function: if the users are facing problem in sending or receiving messages in spite of adequate balance in the account, they can check the following points-

First check the Message Centre Number (MCN) in your SMS settings – it should be +447404000111 for Lycamobile UK

If there is a different number displayed, then enter +447404000111 and turn your handset off and on and re-try sending any unsent SMS. If the problem still persists then customer service has to be contacted at 0207 132 0322

 

More Lycamobile Contact numbers: free customer service numbers and top-up

Some other contact numbers which the customers can use as per their requirement are as follows-

  • Lycamobile toll free Customer Service Number is 1-845-301-1612 for resolving your queries related to any issue.
  • Lycamobile USA toll free customer service number is 1-866-277-3221
  • Hotmail Australia toll free customer service number is +61-1320 58, 1800 642 008
  • Lycamobile top up: the users can easily purchase a Lyca Top Up voucher online via MobileTopup.co.uk and top up the amount within seconds. Either you can enter * 131 * PIN # on the mobile phone you would like to top up, and press send button or

Lycamobile check balance contact number

You can dial 321 or # 92 and then follow the said instructions. Once the top up is processed, a confirmation is sent by the company. These numbers can also be used for checking your balance or if you are living abroad, you can call on Lycamobile check balance contact number 0044 740 400 0321.

Lycamobile Voicemail service number

Lycamobile Voicemail service: this service is automatically activated. To access voicemail from your Lycamobile in the UK dial 121 (or 91#). This is no fee service. You can also dial 0044 740 400 0121 if you are in roaming. The instructions will be provided that are required to be followed.

How to Find your Lycamobile number

Find your Lycamobile number: once the new SIM is inserted you can view your number by dialing *132# (or 97#). If the SIM is damaged, the customer has to call Customer Service at 322 with a brand new activated Lycamobile SIM and PUK number and the customer service will help you to transfer your old number to your new SIM within 24 business hours.

Lycamobile customer complaints email

If you are not satisfied with the response of customer care department, you can raise the matter and email at [email protected].Within 5 working days the company aims to investigate and resolve the matter (excluding weekends and bank holidays).

If you are again not satisfied with the followed complaint procedure, you can refer your complaint to the Financial Ombudsman Service. This is an independent service that looks into settling individual disputes between businesses providing financial services and their customers. This service is given free of cost. The customers can contact the Financial Ombudsman Service by calling  – more informataion

Lycamobile Postal Address

The customers can write to the company about any of their concerns at the following customer service address

Walbrook Building
195 Marsh Wall London,
E14 9SG United Kingdom

You can file a complaint at following Lycamobile UK contact address:

14 Ealing Road,
Wembley, Middlesex HA04TL
United Kingdom

45 thoughts on “Lycamobile UK Phone Numbers”

  1. Terrible service. I’m chasing them for over 4 weeks to fix a issue with my SIM card due to traveling abroad from UK to Europe.
    As if apologies would fix anything, a month later, no help, reply or and change too place. Graceful. But the, it’s a cheep company, what do you expect

    1. Really Really hard service. Customer care answers the calls even after mins of hold. No one bothers to reply to emails apart from automated responses.

  2. I am absolutely furious with this company!!!! I have called over 12 times and have been waiting almost over an hour waiting for so one to answer and no surprise they DID NOT answer!!!! I have been trying to add a bundle to my phone for weeks and it will not let me and because of this I have spent over £70 topping up in two weeks!! Absolutely fuming and something needs to be done about this

  3. very worst and annoying customer service. My online top up was not successful and i called to them for 5 times , wasting 20 mins for every call with no answer. Not sure if they have a customer service portal.

      1. Please don.t play dumb, they answered me, but only after 1 hour and 50 minits…so i think, they deservt to die in hell…hope i whrote correctly since mi native language,s not english.

    1. Hey @Sheila, How are you. You said that you need an answer, but please, if you can ask your question, i will be able to help you maybe. Thank you

  4. Very hard service.cant speak proper english.they dont even understand I only asked for a phone bill I need it asap.i have topped up my phone so they can cut my balance to pay for my bill every time I called a week on a trott.I am very disapointed at lycas service.they said they will send me a bill but havent received anything yet very very hard service they need more peaple with proper english.

  5. Well I’ve used them for years not had any problems. Obviously most of these complaints are babies throwing rattles out of the prism

    1. yeah,. just try calling their customer service and you’ll see why they’re so. you’ve had a good experience with Lyca ok, but that doesn’t mean everyone else will have the same experience so you’re in no place to call them “babies”

  6. This is company every must take him to courts very bed customers service they don’t resolve your complaint basically
    They play with you must take him court

  7. Lots of issues especially roaming in EU, watch out how you will be overcharged! Each time different officers give different explanations for overcharging, always customers pay for their erros.

  8. Customer service is hard, I am going to see if Watch dog will investigate this company, theyre a joke, there has to be some level of customer service, apologising and saying they can’t do anything isn’t acceptable.

  9. i have my lycamobile with me in kenya. right now i can’t make any calls nor send text messages yet the the line is roaming. can someone tell me what is happening? does it have anything to do with lyco message center? please kindly i need help. i want to continue using the lycamobile services.

  10. Nice post! Thanks for sharing this awesome post which will help other to know the important phone numbers of Lyca.

  11. Hi

    I am using two lyca numbers but i need account and pin i am trying Customer care service no simply ask me to hold keep on waiting more than 30 mins to 40 mins
    I dont know what worst service they provided.

    Please do the needful

  12. Hi,
    I have been trying to call customer care services and they kept me on 20 mins and still waiting is going on.
    Hard service and on top of that they are charging services. Whats use of this if I spend 10 pounds on customer service call to resolve my 10 pounds top up.

  13. I can’t seem to get any response from Customer care, you have been auto deducting funds from my account for Top up, I noly used your line twice while on short stay in London.
    Please HELP!

  14. I got a SIM card and top it up with 10 pound without registering, it doesn’t reflect on my phone, I want to register but I can not find the punk number. The SIM card number

  15. V service every time when recharge then they said ok but after 3 or 4 day I lost 30 dollar credit customer care services so as well

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