Matalan customer service number is 0333 0044444 local rate number (9p per minute from landlines, and up to 55p per minute from mobile), Monday-Sunday 8AM-6PM.

Matalan contact numbers

Helpline	UK Contact Numbers	International Contact Numbers
Customer Services	0333 0044444	+44 333 0044444
Fax Number	0151 5410325	+44 151 5410325
Consumer Press And Retail Trade Queries	0151 556 6657	+44 151 556 6657
Corporate Or Financial PR	020 3727 1000	+44 20 3727 1000
Other PR	0151 556 6000	+44 151 556 6000

Matalan contact timings

Customer contact Reward card contact support Accessibility team

Monday-Sunday 8AM-6PM

Matalan Contact Address

You can send any of your queries or requests at the following Matalan contact address, along with mentioning your contact details as well so that the Matalan support team can revert back as soon as possible.

Website Customer Services Matalan, Perimeter Road, Knowsley Industrial Estate, Kirkby, Knowsley, L33 7SZ

Matalan Contact

For any of your enquiries, or if you wish to make any changes in your Matalan account, you can contact the Matalan customer care team at Matalan customer service number 0333 0044444 or via email at Matalan contact email [email protected] . The phone lines are open from Mon-Sun 8AM-6PM. The Matalan customer service team is also readily accessible on the social portals like Facebook or twitter accounts and will be more than happy to assist you. The team can also be contacted through fax at the Matalan fax number 0151 5410325

Matalan Stores

You can check for the contact details of the various Matalan stores and visit them as per your convenience via the Matalan store finder page  . You can easily search by your region or post code.

Matalan Order Tracking

The customers can easily track the status of their order using the link sent in their order email address. Alternatively, you can also call the Matalan customer services on the Matalan contact number 0333 0044444 or contact via e-mail at Matalan order tracking UK email [email protected] . You have been also given an option to send the requests by post at the following Matalan contact address

Website Customer Services Matalan, Perimeter Road, Knowsley Industrial Estate, Kirby, Knowsley, L33 7SZ

 Matalan Press Team

When the journalists has all the press and retail trade queries for the Matalan products, they can contact the Matalan press team by email at the contact email [email protected] or over the phone at the Matalan press team contact number 0151 556 6657. If the queries are for corporate or financial matters, then you need to contact the Matalan corporate PR agency, FTI Consulting at the email address [email protected]  or at the phone number 020 3727 1000. For any other enquiries, you can call the Matalan head office contact number 0151 556 6000

Matalan International Enquiries

The Matalan operates its business worldwide successfully and if you would like to join in the international business, you can send in your queries or requests by email at the Matalan international enquiries UK email [email protected] or via post at the following address

MATALAN INTERNATIONAL FAO: – Mr. D Hopkins Alpha House, Regis Road, Kentish Town, London NW5 3EW

Matalan Reward Card Contact

You can do the shopping with the savings, using the Matalan reward card by registering online via this link  . If you have any questions, you can dial the Matalan contact number 0333 0044444 from Mon-Sun 8AM-6PM or you can submit the online form via this page  . You can also download the Matalan reward card apps for the iPhone and android using this page and get the latest news and offer details.

Matalan Accessibility Team

If you are facing any difficulty while accessing the website, you can call the Matalan contact number 0333 0044444 from Monday- Sunday 8AM- 6PM, or contact by email at the Matalan contact email [email protected] or even contact by mail at the above mentioned Matalan contact address

Matalan Returns

• If you wish, you can return the products in the undamaged and original condition within 28 days of the delivery either to the stores or by post. You can check the Matalan store finder page and trace for the nearest store location contact details to your place. If you are returning the items via the post office, you can do so at the following Matalan returns address

Matalan Web Returns DC Goods in, Perimeter Road, Knowsley Industrial Park, Knowsley, Liverpool L33 7SZ UK and

• if you have any queries for the same, you can call the Matalan customer services team on the Matalan contact number 0333 0044444. You are required to send the Matalan cancellation form, downloaded from this link  to this address or sent by email at Matalan contact [email protected]

Matalan Customer Complaints

• The company has a trained and dedicated staff to handle the issues, if any, efficiently. If you have any issues concerning the services rendered at the Matalan stores, you can directly contact the store manager and sort the issue there and then. If you are not happy with the way the complaint has been dealt with or if you have any online complaint, then you can send the concerned letter to the Matalan customer services team via email at the Matalan customer complaints email [email protected] or by post at the following Matalan complaints team address

Complaints Department, Matalan, Perimeter Road, Knowsley Industrial Estate, Kirby, Knowsley, L33 7SZ

• The Matalan team aims to resolve the matter within 14 days of receiving it. If, however, you are not happy with the given final solution or eight weeks have passed and there has not been any solution, you can escalate the matter to the third party advisors for independent help and advice like Trading standards, Citizens advice Bureau, or The Retail Ombudsman

Contact Matalan through social media- Facebook, Twitter & other apps

Matalan Website

Matalan Online Registration

Matalan Online Login

Matalan Facebook

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Matalan IOS App

Matalan Android App