Mobile.Co.Uk Phone Numbers

Mobile.Co.UK Customer Service Direct Number:
0845 697 0319
Calls to this number will cost you 7p per minute and your phone company’s access charge
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Mobile.Co.Uk Contact Numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Service Team 01509615474 +44 1509 615 474
Sales Team/ Mobile.Co.Uk Upgrades Team/ Trade In 01509615474 +44 1509615474
DPD Customer Services ((Delivery Tracking) 0121 275 0500 +44 121 275 0500
Order Cancellation Or Changes 01509618561 +44 1509 618 561
Phone Care Insurance 08000496189 +44 800 049 6189


Mobile.Co.Uk Customer Service is the United Kingdom’s longest running online mobile phone shop offering the best mobile phone deals in the market. is a trading division of The Carphone Warehouse Limited. The users are given the options to contact for the expert advice via the telephone, email or the online portal. customer assistance services have always been at their best for all the queries raised, to the maximum customer satisfaction.

Mobile.Co.Uk Contact Address

The users have the option to contact by mail service as well. If you need assistance of customer care team, you can do so by writing a letter and sending it to the following contact address, 3r House, Belton Road West Extension, Loughborough, Leicestershire, LE11 5XH

If you need to send your claims for cash back by post, you can use the following address, PO Box 377, Southampton SO30 2PY

Mobile.Co.Uk Contact

If you have any queries relating to an order you have not received, like deposits, credit check results or anything related to ordering a new mobile phone, you can contact sales team on phone number 0150 9615 474. The contact normal operating hours are from Mon-Fri 9am-8pm, Sat and bank holidays from 9:30-6pm and closed on Sundays

For any enquiries like after sales queries, except relating to the network provider, you can contact the customer service team on the contact number 01509 615 474. The normal operating hours are from Mon-Fri 9am-6pm, Sat and bank holidays from 9:30-6pm and closed on Sundays.

You can contact the customer service team via email by logging in the account and then select the ‘My Helpdesk’ section at the top and under the tab ‘Contact Us’.

To check for the reviews of the users, you can visit the page

You can latest information on offers and deals given by the company by subscribing to the newsletter via the page

Mobile.Co.Uk Delivery Tracking

In order to track the status of the delivery, you need to know your tracking number, which is sent on the dispatch email. You can log in into the DPD tracking page via delivery tracking link and enter the tracking number to check the status.

Alternatively, you can also call the DPD customer services on the phone number 0121 275 0500

Mobile.Co.Uk Upgrades Option

If your contract is about to end but you would like to keep the same mobile number and the network, there are many Upgrade options offered by To get the information about the deals, you can contact the Upgrades team on the number 0150 9615 474

Network Issues

If you have any issues relating to your airtime services such as coverage, bills or connection, you need to contact your network provider. Some of their details are as follows for your reference- (more through this page)

Network Provider Dial From Your Provider Phone Network Provider Contact Number


202 0344 809 0202


150 07973 100 150


191 03333 040 191
T- mobile


150 0808 121 9999


5888 0333 304 8064


150 then 33 07953 966 250


333 0333 300 3333


789 0345 6000 789
iD 7777 0333 003 7777


Mobile.Co.Uk Returns

Within 14 calendar days from the day after you received your product, you have the option to return or exchange it. You need to contact the returns team via the page or can fill a cancellation request form online by login page

Mobile.Co.UK Exchange

To process an exchange also the returns team need to be contacted. You are offered a 30 day exchange period if any fault arises in the handset.

Mobile. Co.UK Repair

If your handset becomes faulty outside of your 30 day exchange period then a repair can be arranged. You need to visit  to find your nearest Carphone Warehouse store. The carphone warehouse team will be happy to help

Mobile.Co.Uk Orders Cancellation or Amendments

If you would like to change or cancel an order before the dispatch, you need to contact the sales team on the order cancellation or amendments number 01509 618 561

Mobiles.Co.Uk Affiliate Program

If you have any queries about the program, you can contact the affiliate management team by email at affiliate email contact [email protected]

You can sign up and join the program via the link

Mobiles.Co.Uk Insurance

Phone Care mobile phone insurance is sold by If you are cancelling the services and being given insurance and/or gadget support, you need to directly contact the Mobiles.Co.Uk insurance phone care on the number 0800 049 6189. They can be called for any other general enquiries as well or even when you need to make a claim Trade In

If you have any queries for the Mobiles.Co.UK trade in conditions, you can contact the team at the contact number 01509615474

Mobiles.Co.Uk Customer Complaints

For any kind of Mobiles.Co.Uk customer complaint, you need to contact your network provider to resolve the issue.

Alternatively, you can contact the support team on the contact number 0150 961 5474

If you have any complaint regarding the trade in services, you can either contact by email at email [email protected]  or by phone at the number 0150 961 5474

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