NS&I Premium Bonds Customer Service Direct Number:
08085 007 007
Call This Number and Save it Under “Nsandi Number”.
Customers can feel free to send the enquiries in written too. The Premium Bonds helpline staff will be there to help you clear the enquiries as soon as possible for which you can send the enquiries in written at Nsadni address:
NS&I Glasgow G58 1SB.
For further details regarding the information that you are required to send in written can be seen on Premium Bonds helpline link http://www.nsandi.com/how-do-i-get-touch.
Nsandi Customer Service
Savings is essential for a better future and saving with Premium Bonds is beneficial and easy. Premium Bond is a 100% secure company therefore the money you invest with Premium Bonds is also 100% secure. Premium Bonds customer service facility is available 24 hours a day, seven days a week so the customers can contact the UK call centres 24 hours a day each day. Premium Bonds is not a bank, it deals with cash savings and investments. Premium Bonds are one of the companies which are running successfully since 1861. There are around 25 million customers connected with Premium Bonds and are happy with the services provided by the company. In case you are having trouble in finding what you are looking for, all you have to do is get in touch with the customer service staff and the dedicated staff will be happy to assist you. For all the customers who have enquiries and want to get in touch telephonically can contact Premium Bonds staff members on Premium Bonds customer service number 0500 007 007 which is a 24 hour Premium Bonds phone service.
Customers who want to apply in order to buy a bond, can call on Premium Bonds phone number 0500 500 000 for which the lines will be open 24 hours a day, seven days a week. Customers calling from outside UK can call on Premium Bonds customer service number +44 1253 832007 for which the calls may not be free.
Premium Bonds Textphone
Customers who are using a Minicom or Textphone service can contact the staff team members on Premium Bonds Textphone number 0800 056 0585. Customers can also use the text relay service for which you have to dial Premium Bonds text relay service number 18001 from the Textphone you are using and then enter the telephone number you wish to call on. As soon as the call has been answered, a Text Relay operator will join the call and communicate the written request that you have to the customer service team. You are required to have all the necessary details in hand so that your enquiries can be handled without any delay. In case you have queries related to managing your account or any other personal details, you are required to be registered for the Premium Bonds online and phone services. Therefore the company will provide you a NS&I number and password which will be asked from you. In case you have not registered with the Premium Bonds online and phone services, and you do not have any details, the support team will still be able to assist you after asking certain security questions before they proceed. To know what is an NS&I number you are required to click on Premium Bonds online and phone service link http://www.nsandi.com/problems-logging.
Nsandi Download Forms Link
There are various popular forms that can be downloaded from the company’s website. So the customers who wish to download and take a print of the most popular forms can avail the facility from Premium Bonds download form link http://www.nsandi.com/downloads-and-forms.
Premium Bonds Contact Email
In case you have any general queries or comments about NS&I, you can use the contact form. The Premium Bonds customer support team will make sure you get a reply to the enquiry within 24 hours. Please make sure you do not disclose any personal details regarding your account or investments for security reasons. So feel free to send the queries via email to Premium Bonds contact email link https://www.nsandi.com/contact-us-email.
Premium Bonds Complaints
It is not necessary that all the customers will be satisfied with the services being provided by the company and the company will appreciate if you tell them what is wrong and what is to be done in order to set things right. The dedicated team members aim at resolving all your complaints without any chaos. The brochure explains the way Premium Bonds deals with the complaints of the customers. In case you wish to speak to the one of the team members directly via telephone then feel free to call on Premium Bonds complaint number 0800 092 1286. The calls may be recorded for training purpose and the customers calling from outside UK shall contact their service provider to know the call charges for the same. In case you think that the staff is not being able to resolve the problem, you can refer the issue/problem to the Financial Ombudsman Service team. The website for the same is as follows http://www.financial-ombudsman.org.uk/.
You can also send a mail on Premium bonds email [email protected]. Refer to the financial ombudsman site for more information at http://www.financial-ombudsman.org.uk/. Financial ombudsman service team will assist you with general queries on Premium Bonds UK phone number 0800 023 4 567 and Premium Bonds UK telephone number 0300 123 9 123. Callers calling from somewhere outside the UK can contact their team on Premium Bonds contact phone number +44 20 7964 0500. The staff will be available from Monday to Friday, 8am-8pm and on Saturday from, 9am-1pm. Customers can also text them on Premium Bonds text message number 07860 027 586. Financial ombudsman team has a switchboard and fax facility for which you can contact us on Premium Bonds contact switchboard number 020 7964 1000 outside UK customers can contact on Premium Bonds contact switchboard number +44 20 7964 1000. To send a fax you can send it on Premium Bonds fax number 020 7964 1001. The financial ombudsman team can also be contacted in case you write to the team and for the same you are to write the complaint/ issue at The Financial Ombudsman Service Exchange Tower London E14 9SR. Financial ombudsman’s outreach team and technical advice desk lines will be open from Monday to Friday, 9am-6pm on Premium Bonds phone service 0207 964 1400. You can also write to the team members via email on [email protected] to reach the technical advice desk and [email protected] for the outreach team.
There are certain other ways to file a complaint against NS&I. The first option is to fill the contact form for which the Premium Bonds contact page is http://www.nsandi.com/contact-us-email. In case you wish to send the complaints in written then feel free to send it at Premium Bonds address NS&I Glasgow G58 1SB. The performance of Premium Bonds can be seen on the Premium Bonds contact link http://nsandi-corporate.com/about-nsi/our-performance/complaints-data/. The team insures you to deal with all your queries and complaints promptly an as soon as possible so that the services can be improved for you as well as all the new customers who are willing to start saving with Premium Bonds.
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