River Island Telephone Numbers

If you have any questions about the products, or about your order, you can get in touch with the River Island customer service team at the River Island phone number 0344 576 6444. The River Island opening times are from Mon-Sun 8 AM- 8 PM. The requests or enquiries can also be directed by submitting the online contact form via this River Island contact page or by email via the River Island customer service email [email protected]  and the team will be happy to assist further. You also have options to discuss your doubts or about the orders, delivery or about stores through the River Island live chat sessions via this page  or by post at the following address


River Island Contact Number

Direct River Island Contact Numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Service 0344 576 6444 +44 344 576 6444 (UK & Ireland only)
Bulk Purchase Of Gift Cards 0134 498 5705 +44 134 498 5705
Cancel Gift Card Order 0134 498 7678 +44 134 498 7678
Style Studio Queries 0344 334 0506 +44 344 334 0506

River Island opening hours

Customer support Mon- Sun 8AM- 8PM

River Island Order Online

All the orders should be placed online through this River Island order online webpage. It is to be noted that the orders are not taken over the telephone. You can easily track the status of your order by signing in this account via using the tracking number as mentioned in the confirmation email.

River Island Suppliers’ Contact

If you are interested in being a part of the River Island suppliers, you are required to submit your details via this River Island suppliers online contact form and if you wish to apply for the franchise opportunity with River Island, the details are to be sent by email via the River Island email address [email protected]%20

River Island Stores

In order to check the contact details and opening hours of the River Island stores, you may visit the River Island store locator page using the postcode or town name.


River Island Gift Cards Numbers

To present the gift cards to your loved ones (if less than 3), you can easily buy them online via this River Island gift card page. For more than 3 cards, you are required to send a River Island order form via the River Island email [email protected] or by post at the following address and if you have any questions, you can call the River Island contact number 0134 498 7678

River Island Business Incentives, 2 the Braccans, London Road, Bracknell, RG12 2XH

river island gift card

If you wish to check the card balance, you can enter the 16 digit gift card number via this page or can call the River Island customer service team at the River Island contact number 0344 576 6444 and the team can help with any other query as well about the card. In the case, if you are an organization and wish to buy the gift cards in bulk, or any other advice for your employees, then you may dial the River Island contact number 0134 498 5705. You can send any of the enquiries by post as well at the following address:


If you wish to cancel your gift card order, you only have an option to call the support team at the River Island phone number 0134 498 7678.

River Island Style Studio Number and Email

This is the styling service offered in stores at London, Liverpool and Birmingham. If you have any questions for the services or for the bookings, you can call the River Island phone number 0344 334 0506 or contact via the River Island email [email protected] . The bookings can be made for the preferred location through the River Island style studio


River Island Returns Contact Number

In the case, if you are not happy with your purchase, you can return the same in its original and unused condition. Three options have been given to make a return, namely, returning via the River Island stores, via collect+, Hermes parcel shop; or via the River Island parcel collection.

Stores: items bought online can be returned to the River Island store within one month of the order date

Collect+: the UK customers can make a return free of charge through Collect+, Doddle, Hermes ParcelShop or Royal Mail. Their contact details can be checked via this Collect+, Doddle, Hermes Parcel shop or royal mail pages.  The parcel has to be taken to them within 14 days of receiving it. You can check for more information about the same via this page

Courier Service: you can arrange for the collection of the parcel through this contact form. You can also call the River Island contact number 0344 576 6444 and arrange for a home collection.

The items bought in stores have to be returned to any of the River Island stores within one month of your order date within the countries like UK, Republic of Ireland, The Netherlands and Belgium and no other international stores

River Island Complaints Phone Number

If for any reason, you are not happy with the products or services, you can raise the issue with the River Island customer service team at the River Island contact number 0344 576 6444 or via this River Island complaints online contact form or even by email via the River Island email address [email protected] and the team will take all possible steps to rectify the issue at the earliest.

However, if the matter has not been resolved or you are not satisfied with the given final response, you can escalate the dispute to the European Commission Online Dispute Resolution through this page

Contact River Island through social media- Facebook, Twitter & other media

River Island is the United Kingdom’s leading fashion clothing retailer offering latest trends for men, women and kids, with the head office in west London. With more than 350 stores across the UK, it has stores worldwide in Western Europe, Eastern Europe, Middle East and Asia. The users can look for the wide collection of apparels, footwear, jewellery and accessories from among the leading brands. The customer service members are always accessible for help and support over the telephone, via online forms or via the social portals like Facebook, Twitter and Instagram accounts.

River Island Website
River Island Online Registration
River Island Online Login
River Island Facebook
River Island Twitter
River Island Google Plus
River Island Instagram
River Island Pinterest
River Island YouTube
River Island Snapchat
River Island LinkedIn
River Island IOS App
 River Island Android App
River Island Windows App
 River Island IPad App

3 thoughts on “River Island Telephone Numbers”

  1. can you please advise the best address for me to forward a letter on regarding PPI. Or is it best to just send to a local store who can forward it on?
    thank you for your help with this


  2. Order

    On collection 2 October I was informed had cancelled the order.had not informed me.
    I have not yet received a refund of £.

  3. Hi could u please give me the right information regarding a product I bought ….I bought it a while back but only just started using the purse….only been used a handful of times n the material has started to peel off….thanks…

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