Thompson & Morgan UK Telephone Numbers

  • If you have any enquiries related to your order or about any of the products, you can contact the Thompson and Morgan customer services department at the Thompson and Morgan phone number 0333 400 0033. The phone opening hours are from Mon-Fri 9AM – 8PM and Sat-Sun 9AM– 6PM. The team can also be contacted via fax at the fax number 0147 368 0199. The company is owned by Branded Garden Products (BGP) and you can contact the BGP team either at the Thompson and Morgan phone number 0147 369 5200 or at the fax number 0147 368 0199 or also by mail at the address:

Branded Garden Products, Poplar Lane, Ipswich, IP8 3BU

  • If you have any questions regarding the horticultural society or about the orders, you can direct the requests at the Thompson and Morgan email address [email protected]

Thompson and Morgan UK provide the best quality products that the home gardener needs. It is one of the largest mail order seeds and plant company in the United Kingdom and worldwide. The product range includes young plants, bulbs, seed potatoes, onions and garlic sets, soft fruit and so on. The company has a team of knowledgeable staff for all your horticultural queries, or about your orders and they are easily accessible over the phone or via the social portals.

Thompson & Morgan contact

Thompson and Morgan contact numbers

Helpline UK Contact Numbers International Contact Numbers
Enquiries Phone Number 0333 400 0033 +44 333 400 0033
Fax Number 0147 368 0199 +44 147  368 0199
Head Office Phone 0147 369 5200 +44 147 369 5200
Issues While Ordering N.,A N.,A
Wholesale Queries 0147 369 5290 +44 147 369 5290
Retail Department- Phone Number 0147 369 5330 +44 147 369 5330
Retail Department-  Fax Number 0147 369 5220 +44 147 369 5220
Promotional Orders 0147 369 5213 +44 147 369 5213
International Orders 0147 380 6145 +44 147 380 6145

Thompson opening timings

Customer support Monday-Friday 9AM – 8PM and

Saturday-Sunday 9AM– 6PM

Thompson and Morgan Address

If you prefer to write, you can send in your queries or requests by post. You can contact the customer service members at the following Thompson and Morgan Ipswich address, along with mentioning all your contact details so that they can revert back as soon as possible.

Customer Care, Thompson & Morgan, Poplar Lane, Ipswich, Suffolk IP8 3BU

Thompson and Morgan Orders

You can easily check for the status of your order online by signing in Thompson and Morgan orders page . If you are facing any issues while using the page, you can get in touch with the Thompson and Morgan customer services team at the Thompson and Morgan phone number (here)or contact them by email at the Thompson and Morgan email address [email protected]

Thompson and Morgan Offers

You can check for the best possible deals and special offers via the Thompson and Morgan offers page  and regarding the Thompson and Morgan voucher code, you can redeem your promotional voucher code per order only. The competitions for the gardeners are generally organized throughout the year. If you are looking for the details for the Thompson and Morgan gardeners world offers, you may visit this page

Thompson and Morgan Wholesale Queries

If you are seeking for the bulk order of seeds, you can directly get in touch with the Direct2grower team. The order can be placed online via this Thompson and Morgan wholesale queries page  or you can contact them at the phone number +44 147 369 5290 or via email at the email address [email protected]

Thompson and Morgan Retail Enquiries

If you wish to be a Thompson and Morgan stockist, or facing any issues with the brochures, you can send in the requests at the Thompson and Morgan email address [email protected]. The retail department can also be contacted at the Thompson and Morgan retail enquiries number 0147 369 5330 or via the fax number 0147 369 5220

Thompson and Morgan Promotional Seeds

  • In order to use the seed packet for the promotional and marketing purpose, you can get in touch with the promo flowers team. For any enquiry about the services, you have been various options to contact like telephone, post, fax or online. You can call the Thompson and Morgan promotional seeds phone number 0147 369 5213 or via fax at the fax number 0147 368 0199.
  • If you wish to send in the requests online, you can use this page or contact by mail at the below mentioned address and the team will reply back shortly. For more information, you may visit their page

Thompson & Morgan (UK) Ltd, Poplar Lane, Ipswich, Suffolk IP8 3BU

Thompson and Morgan Catalogue

If you wish to receive a copy of the Thompson and Morgan catalog, you may submit the requests online via this link . In the case, if you are ordering for the catalogue to be delivered to an international address, then you are required to submit the form online via this link

Thompson and Morgan Seeds Stockists

You can check for the contact details of the Thompson and Morgan stockists in your area by visiting the Thompson and Morgan seeds stockists page

Thompson and Morgan International

If you would like to send the orders outside the United Kingdom, you need to refer to this page for all the related information. For the orders, you can contact the Thompson and Morgan international team at the Thompson and Morgan phone number +44 147 380 6145

Thompson and Morgan International

Thompson and Morgan Newsletter

You can register for the mailing list to receive latest updates and information about the Thompson and Morgan products or services via this Thompson and Morgan newsletter link

Thompson and Morgan Contact- For Press Office

For all the media related queries, the journalists can send the details to the press office team via the Thompson and Morgan email address [email protected]

Thompson and Morgan Jobs

If you would like to be a part of the company and have any questions, you can send them via email at the Thompson and Morgan email address [email protected] . When you are applying for the Thompson and Morgan jobs, you are required to send in your details at the Thompson and Morgan email address [email protected]

Thompson and Morgan Orders Cancellation

If you wish to cancel your order, you are required to inform the Thompson and Morgan customer services within 7 days of receiving the order at the Thompson and Morgan order cancellation phone number 0333 400 0033 or via fax at the fax number 0147 368 0199. You can also inform by post at the above mentioned Thompson and Morgan address

Thompson and Morgan Complaints

  • If you are not happy with the products or services, you can surely contact the Thompson and Morgan customer services team either by post, telephone or email and the team would make all efforts to rectify the issue instantly. The service advisors can be contacted at the Thompson and Morgan complaints phone number 0333 400 0033 or at the Thompson and Morgan email address [email protected] or by mail at the following address

Customer Care, Thompson & Morgan, Poplar Lane, Ipswich, Suffolk IP8 3BU

  • If the complaint is concerning the plants’ growth or seeds germination, then you may notify the team within 30 days of your order and the support team will then take necessary steps either to replace or refund it.

Contact Thompson and Morgan through social media- Facebook, Twitter & other apps

Thompson and Morgan Website
Thompson and Morgan Online Registration
Thompson and Morgan Online Login
Thompson and Morgan Facebook
Thompson and Morgan Twitter
Thompson and Morgan YouTube
Thompson and Morgan Official Instagram
Thompson and Morgan Official Google Plus
Thompson and Morgan Official Pinterest
Thompson and Morgan Blog
Thompson and Morgan Official LinkedIn
Thompson and Morgan Garden Community

7 thoughts on “Thompson & Morgan UK Telephone Numbers”

  1. i recently bought a venus fly trap through amazon .co.uk.It arrived safely but is not looking very happy now.The traps are turning black very quickly and are flat to the compost i thought they would be more upright now.I hav e looked at a care sheet which says it could be going dormant.Does this sound right

  2. Over two weeks ago, I contacted them telephone to say that tomato plants delivered were broken and dead. I am still awaiting replacements. Please advise. My name and address are are on their system.

  3. Orpdered Tree. Lily pretty woman in Dec. 2018 10 bulbs.Recieved .Bulbs planted in Jan2019.First two bulbs flowered yesterday,colours not as advertißed.T&M said creamy white with exquisite perfume.Mine creamy yellow with a 12 mm border of pink on the edges of each petal,. and no discernable perfume.Nice flower but not as ordered.Await your comments,.

  4. i just received parcel for 2 set of 15 each of plants and package in which arrived was damaged and squoch and most of thr plants were out of trays. The package must have been upside down on it delivery way.one trey containing Salvia Mojave have been so much damaged that the leaves are broken or stuck in the net, and the soil is of the root.

  5. Good Day,
    On my first day of freedom, I go to garden centre to buy some seeds:- Nicotiana Eau de Cologne Mixed FI Hybrid.
    To my horror, seed packet EMPTY!!!!
    please would they be able to replace?

  6. I put in three orders on the 10th of april 2020 for veg seeds flower seeds and bag of compost , i received the veg seeds ok the flower seeds arrived when I went to plant up one packet of seeds begonia nonstop mixed f1 hybrid it was empty and I am still waiting for compost ,could they please look into this . Monies left my account on 14th of april. Could they please look in to this thanks.

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