Ticketmaster Phone Numbers

For Ticketmaster customer service you can call: 0333 321 9996 or, alternative number is: 0333 321 9999 both are charged at local rate you can Call This Number and Save it Under “Ticketmaster Number” on your phone, but remember- this is call connection service and is costing you the above charges.


Ticketmaster numbers:

Helpline UK Contact Numbers International Contact Numbers
Ticketmaster Customer Service Contact Phone Number 0333 321 9999 +44 161 425 7563
Bookings- When Calling From Northern Ireland 0333 321 9996 +44 333 321 9996
Bookings  When Calling From Rep. Of Ireland 0818 903 001 +44 818 903 001
Hearing/ Speech Impairment 0161 832 3975 +44 161 832 3975
Sales Team- Bookings 0800 988 4440 free + 44 161 637 2697
Booking Line 0161 425 8777 +44 161 425 8777
RNID Typetalk 0333 321 3122 +44 333 321 3122
Allianz- Ticket Insurance 0345 641 9726 +44 345 641 9726
Allianz UK Head Office 020 86812525 +44 20 86812525
Allianz Insurance Claims 0345 641 9727 +44 345 641 9727
Gift Cards DeadLine DeadLine
Gift Cards For Business DeadLine DeadLine
TM Shop Team 0333 321 9999 +44 333 321 9999
Mobile Ticket 0333 321 9999 +44 333 321 9999

contact ticketmaster

Ticketmaster Customer Services

Ticketmaster has become the world leader in event ticketing company for music, comedy, theatre and sports, and operating in around 19 countries. Ticketmaster is a division of Live Nation Entertainment, the world’s leading live entertainment and Ecommerce Company. The company has two sister companies – Ticket Web and Get Me In. The company always aims to make the purchasing experience for the users easy, efficient and equitable

Ticketmaster Contact Info

If you have any queries and you want to contact through post, you can contact the company at its registered office at the following Ticketmaster contact info address

2nd Floor Regent Arcade House, 19-25 Argyll Street, London W1F 7TS

You will be required to give your address or numbers where response can be send by the company regarding your query.

Ticketmaster Contact Details

For all your queries and if any changes are required to be made, you can visit the Ticketmaster contact details page http://www.Ticketmaster.co.uk/h/help.html?tm_link=tm_i_help and under the Ticketmaster contact us tab you can fill in the online form and submit to the Ticketmaster customer care team.

If you would like to contact the Ticketmaster customer service UK team over the phone, you can dial the Ticketmaster customer service contact phone number 0333 321 9999 and if you are calling from outside the UK, you can dial the Ticketmaster phone contact 0044 161 425 7563. The Ticketmaster phone lines are open from Monday to Friday 9am-8pm, Saturday & Sunday 10am-4pm

It is to be noted that the calls to 0333 numbers are chargeable at a local rate from both landlines and mobile phones

Being a Ticketmaster member you can receive latest updates on the upcoming tours and shows and offers and you can sign up by visiting the link https://www.Ticketmaster.co.uk/member/edit_subscriptions?tm_link=mytm_myacct_EmailPref

For the bookings for a show in Northern Ireland or the Rep. of Ireland, Ticketmaster Ireland needs to be contacted. If you are calling from Northern Ireland or the rest of the UK, you need to dial the Ticketmaster Ireland phone number 0333 321 9996. If your calling from Rep. of Ireland, then you can call free at 0818 903 001, or you can also contact Ticketmaster Ireland through their website www.Ticketmaster.ie

If you have a speech or hearing impairment, you can contact the Ticketmaster customer care team at Ticketmaster contact number 0333 321 9999 and 0044 161 832 3975 from overseas. The Ticketmaster phone opening hours are from Monday to Friday: 8:30am to 5:30pm and Saturday: 11am to 4pm

Ticketmaster Bookings

The quickest method to make the bookings is online via Ticketmaster bookings homepage http://www.Ticketmaster.co.uk/

If the tickets are not available online, you can fill up an accessible ticket request form and submit. The Ticketmaster accessible sales team will give you a call or send you an email within 72 hours. You can also contact the team at Ticketmaster customer service telephone free number 0800 988 4440 and if you are calling from abroad, you can dial the Ticketmaster phone number UK 00 44 161 637 2697

To make the booking over the phone, you can contact Ticketmaster by  free phone at 0800 988 4440 (or 00 44 161 637 2697 if you’re outside the UK). The Ticketmaster customer service hours are from Monday to Friday: 9:00am to 6:00pm and Saturday: 10.30am to 3:30pm

Alternatively, you can also get the Ticketmaster phone tickets by calling the Ticketmaster booking line  and 0044 161 425 8777 when you are calling from abroad from Mon-Fri 8am-10pm and 8am-6pm Sat – Sun

If you have a speech or hearing impairment, you can contact via RNID Typetalk on Ticketmaster phone number 0333 321 3122

Ticketmaster Venue Information

The contact number for various stadiums is listed below for your reference

Venues Smoking/No smoking Contact Number
Etihad Stadium


no smoking venue 0161 444 1894
Hampden Park National Stadium


no smoking venue  0800 952 0110 from 9am to 5:30pm Monday to Friday, and Saturday 9am to 5pm


Ricoh Arena – Stadium


no smoking venue 02476 786 423
Sunderland Stadium of Light no smoking venue 0191 551 5004 from 9am to 5pm, Monday to Friday
Alexandra Palace


no smoking venue 0161 444 1894
Barclaycard Arena



no smoking venue 0800 640 5001 from Monday to Sunday from 8am to 10pm
Wembley Stadium 0800 169 2007 free

Ticketmaster Ticket Insurance

You have an option to insure your booking during the checkout process. If you have booked ticket insurance and you don’t need it, you need to contact Allianz to cancel the policy within 14 days of the booking by dialing the phone number 0345 641 9726, or the Allianz UK head office number 020 86812525 or by email on the form via the link https://www.allianz-assistance.co.uk/corporate/contact.aspx , or by sending a mail to the following Ticketmaster ticket insurance address

Customer Services Manager, Allianz Assistance (AGA), Mondial House, 102 George Street, Croydon CR9 1AJ

If you need to make any changes in the policy or want to make a claim, you can dial their phone number 0345 641 9727

Ticketmaster Gift Card

Gift cards enable your dear ones to choose tickets for whatever they want, for music, sport or the theatre. You can buy the gift cards online by visiting the Ticketmaster gift card link http://www.Ticketmaster.co.uk/h/help.html?tm_link=tm_i_help or over the phone by calling the Ticketmaster contact phone number 0333 321 9999. The Ticketmaster customer service hours are from Mon- Fri 8am-10pm and Sat- Sun 8am-6pm

If you want to buy more than four cards or more than £250 worth of cards at once, then you need to email the request to the sales team at Ticketmaster customer service email [email protected]

The gift cards are also available at various stores from where you can purchase like Sainsbury, Asda WalMart, WH Smith, Somerfield, Clinton Cards, and Spar etc

It is to be noted that the cards are valid for 12 months from purchase and after that they’ll expire

You can also purchase the gift cards for business up to £10,000 online via the link https://vectr.voucherexpress.co.uk/Ticketmaster//products/giftcards.aspx and for the orders over £10,000, you can call the support team at Ticketmaster phone number customer service 0333 321 9999. The phone lines are open from Mon-Fri 8:30am-5:30pm

Ticketmaster Resale Contact

If you are not able to make it to the event, you can list your tickets on the Ticketmaster resale site http://www.getmein.com/help.html . You can send in your queries and request via the form at the Ticketmaster resale contact page http://getmein.inbenta.com/?showContact=1 or can also email at Ticketmaster contact email [email protected]

Ticketmaster Refund

If the event has been cancelled, you will get the refund automatically. If it has been rescheduled, you need to first return the tickets to the below mentioned Ticketmaster refund address (Royal Mail Special Delivery is recommended to send the tickets) and then the refund will be processed

Ticketmaster Customer Services, PO Box 798, Manchester, M60 1WU

Ticketmaster Shop

For all enquiries, you can contact the Ticketmaster TM shop team by calling Ticketmaster phone no 0333 321 9999, or by filling up the request form online via Ticketmaster shop page http://www.tmshop.co.uk/contact-us.html  or by sending a mail to the below mentioned address

TMshop.co.uk, 1 Brook Street, Whetstone, Leicester LE8 6LA United Kingdom

Ticketmaster International

If you want to make a booking for an event overseas or contact Ticketmaster in a different country, you can visit the Ticketmaster international page http://www.Ticketmaster.co.uk/h/help.html?tm_link=tm_ql_2 . It will provide contact details for different countries.

Ticketmaster Mobile Ticket

Instead of having tickets posted to you, or collecting them from the box office, a web link is sent to your mobile phone in a text message and you can access the ticket by clicking on the Ticketmaster mobile ticket link. For any queries or information, you can dial the Ticketmaster phone number 0333 321 9999.

Ticketmaster Prize Draw

The Ticketmaster prize draw is only open for the UK residents aged 18 and over. You just need to answer the questions and send it together with your name, address and telephone number in an email to Ticketmaster contact email [email protected]  with the event name in the subject line. The correct answers will be entered into the prize draw. The winners are selected at random by the independent judges

Ticketmaster Complaints

If you have any complaints regarding your purchase, you can contact the team online, quoting the Ticketmaster order number. Some Ticketmaster complaints can take up to 28 days but the team male all possible efforts to resolve the query as early as possible.

You can also email the issues at Ticketmaster contact email [email protected]

If you are dissatisfied, you can escalate the matter to the European Commission’s Online Dispute Resolution platform via the page https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

You can also settle the dispute by mediation through Star. Star can be contacted by mail at PO Box 708, St Leonard’s Place, York YO1 0GT or by telephone at 01904 234737 (or +44 1904 234737 if calling from outside the UK) or even by email at [email protected]

25 thoughts on “Ticketmaster Phone Numbers”

  1. I booket tickets for miletery wives choir in durham cathederal 22nd of november i paid for them and i havent recieved them yet, can you tell me please when to expect delivery of them ?

  2. speak to a customer service rep. before i buy tickets that may not suitable for disable access.
    I am after tickets for elton john @ ewood park my sister is disabled. so I would like a bit of asistance please. not phone calls later being cutoff on the automated system in each.

  3. I am trying to change my delivery address for Elton john but to get through to customer services or get email address please help?

  4. Sent an email over a week ago about accessible seats for Robbie Williams event. I spoke to the venue and the work experience guy cannot help me. So as I can’t speak to anybody I probably won’t be able to attend,so thanks ticketmaster your customer service

  5. Hello,

    We have booked to go to the in Manchester on Sunday – we were able to get general admission tickets for standing. Please can you advise what the situation with children under.

    Many thanks

  6. After purchasing 4 tickets for my husband and myself to take my daughter and son-in-law to Robbie Williams, my husband and I are unable to go so have given our tickets to friends of my daughter and hope this will not cause them any entry problems on the day? The Booking Reference?


  8. I am absolutely love the service I have received, I have purchased e vouchers and then was told I could not use these to book fusion festival, I was told to book the tickets and then pay again and I was assured if I called customers services they would refund my vouchers, this has not been the case and you have taken £350 out of my account and I am now being told my refund will be by Cheque???? They have been quick enough to take my money and I would be grateful if this could be refunded in the correct way

  9. I have booked tickets to see Kylie Minogue on October in Manchester and have not received my tickets . I have look at the website which say they have all been dispatched. I am little concerned that I am away 2 weeks prior to the concert and only come back the Sunday and the concert being Monday. Is there anyway you could send me e-tickets to me email address so that I am sure I have got them please.

  10. Tickets arrived 3 days before show no support or assurance from customer services if you can get through..Be do book with Ticketmaster. approach will not attend another venue were they are managing the ticket sales

  11. MARIA

    I have booked two tikets to see Rod Stewart on May 2018 in
    Southampton and have not received my tickets . I am worry
    because soon I am going for a los holiday abroad .

  12. Honestly worse experience ever. Paid £138.55 for ticket. Booked it on 25/01 for Drake concert and ticket never came. Yesterday they sent msg to say collect at 6pm on concert day from box office. Customer services were one of the worse ones. I strongly suggest this is not company to be used, i will make sure any body and everybody I knows about my experience.

  13. I had a missed call from ticket master that you received my tickets and they were authorized to change from standing to seated so that my daughter can come, the advisor told me to ring him back without leaving a number, the 0333 number is pointless because you cant speak to a person.

  14. I have been trying for over 24 hours to book tickets for Six Day cycling event 2020. Every time I click next at checkout nothing happens and I am timed out. Also booking phone number is working good. This is the worst company I have ever dealt with on line. Presumably nobody will take any notice of these comments.

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