If you have any questions about the energy services, the payment plans, to make any changes or any other concern, the Toto Energy customer services team is readily accessible at the Toto Energy customer service phone number 0333 210 7070 here.
The Toto Energy phone opening times are from 9AM- 5PM Mon- Fri, except Christmas Day, Boxing Day and New Years Day. The requests can also be sent by email via the Toto Energy customer service email [email protected] enclosing all your personal and account details so that the advisors can revert back as soon as possible. You also have an option to discuss any of your doubts with the advisors through the Toto Energy live chat sessions via the page. However, there are various questions which have already been answered online via the Toto Energy help page for your assistance.
Toto Energy Contact Numbers
Toto Energy Contact Address
For any of your requests or questions about the energy services, you can contact the Toto Energy customer care team by mail at the below mentioned Toto Energy contact address with enclosing all your personal details so that the team members can reply back as quickly as possible.
1st Floor Locksview, East Lockside, Brighton Marina Village, Brighton, East Sussex, England, BN2 5HA
Toto Energy Emergency Contact
In the case, if you suspect any gas leakage or gas smell, then you can quickly call the 24 hour National gas emergency hotline free on 0800 111 999. In the case of power failure, you need to contact your network operator for more information. When you are not sure for the operator, you can call 105 and check the distribution network provider. Alternatively, their contact details can also be checked through this page. In any case, still, if you are facing any issues, you can dial the Toto Energy emergency contact 0333 210 7070
Toto Energy Smart Meters Payments Contact
The Toto Energy customers have been offered the payments plans as per their needs, the details of which is listed below
- Prepay- the prepayment meter can be installed and the top up can easily be done from anywhere or even at the local post office or PayPoint outlets. This will help you in keeping a tap on the energy consumption
- Monthly Payments- you can set up a plan of monthly payments, Direct Debit, which means the amount, will be deducted from your bank account automatically on a desired date every month, so, you need not to worry for the payments. If any changes are required to be made in the direct debit details, you can call the Toto Energy Brighton contact number 0333 210 7070
- Smart Flexi Saver- this enables you to set up a regular payment like a weekly one and then top up can be done when usage is more than usual.
Toto Energy Payment Issues
If you are facing any trouble while making your bill payments, you can contact the friendly Toto Energy customer service team at the Toto Energy helpline 0333 210 7070 and they will take all possible steps to make some convenient arrangements. You can also seek some independent advice from organizations like Citizens Advice Bureau. They can be contacted at their phone number 0345 404 0506 or through their web page.
Toto Energy Smart Meters Appointment
You can make the booking for the Toto Energy smart meters appointment to meet the advisors for all the information and installation by calling them at the Toto Energy contact number 0145 585 7244 here. In order to upgrade your smart meters, you can quickly send the requests by email via the Toto Energy email address [email protected]
Toto Energy Lost Key
If, in case you have lost your key or card, then you can call the Toto Energy customer service advisors at the Toto Energy helpline 0333 210 7070 or send the details via the Toto Energy email [email protected] and the replacement key will be quickly sent by post.
Toto Energy Moving Home Contact
When you are moving home, all the necessary information including the meter reads have to be provided to the Toto Energy customer care team at the Toto Energy phone number 0333 210 7070. The notification has to be given at least two working days before you move. If, in case, you are renting a property and are directly responsible for paying the bills, then you can choose your own energy supplier. More related information can be checked by visiting the Ofgem web page.
Toto Energy Priority Services Register
The customers with special needs may be because of age, disability or chronically sick can register their details for the Toto Energy priority services register, which includes the benefits like nominating someone to take care of the account, correspondence in alternative formats like Braille or large prints or using the password for the executive visiting your place etc. You can just call the support staff at the Toto Energy contact phone number 0333 210 7070 or contact via the Toto Energy email address [email protected] or discuss the details through the Toto Energy live chat sessions via the page
Toto Energy Media Team
The journalists can get in touch with the Toto Energy media team for any of their requests or questions by email via the Toto Energy contact email [email protected] and the members will make sure to reply back at the earliest.
Toto Energy Subject Access Request
Toto Energy NTC Contact
The supply agreement is as per the National Terms of Connection (NTC) guidelines. If you wish to have the copy of the same or would like to discuss any questions, then you may call them at their telephone number 0207 706 5137 here or send the requests by post at the below mentioned address and you may check the web page for more details
Energy Networks Association, 6th Floor, Dean Bradley House, 52 Horseferry Road, London SW1P 2AF
Toto Energy Complaints Contact
When the customers have any complaint, they can surely raise the concern and Toto Energy customer service members will quickly take the needful steps to rectify it as soon as possible. You can call the Toto Energy customer care number 0333 210 7070 here from Mon- Fri 9AM- 5PM or contact by email via the Toto Energy contact email [email protected]. The details can also be sent by mail at the following Toto Energy contact address
Complaints Team, Toto Energy, 1st Floor Locksview, East Lockside, Brighton Marina Village, Brighton BN2 5HA
During the process, the customers have an option to seek independent advice from the Citizens Advice Service. They can be contacted at their helpline 0345 404 0506 here or via the text phone number 18001 0345 404 0506
If you are not happy with the initial response, you can raise the issue again to the Toto Energy complaints team to investigate further. If, you are still not satisfied or it’s been 8 weeks and the issue has not been resolved, then the matter can be escalated to the Energy Ombudsman. They are an independent dispute resolution provider and are free to use and can contacted by calling the phone number 0330 440 1624 or you can check more related information by visiting their web page
Toto Energy Quotes
The users can quickly check online the best quotes for the dual fuel which means gas and electricity both or even for electricity only by entering the post code in the box provided via the page and the switching process will be just completed in minutes.
Contact Toto Energy through social media like Facebook and Twitter accounts
Based in Brighton, Toto Energy has been a leading gas and electricity provider across the United Kingdom with an aim to serve at the lower prices than all the competitors. The Toto Energy services team has always kept its vision to achieve maximum customer satisfaction. The users can easily reach to the Toto Energy customer care by calling on their customer care number or contact by email, via the live chat forums or through the social portals and the team makes sure to provide the best customer service possible.