True Utility Telephone Numbers:

  • If you are looking for any advice for a product or facing any technical issues with an item, or any other question you would like to ask, you can get in touch with the support team at the True Utility contact number is: 0124 269 8987 local rate number or 0844 567 8365 (here) with the price of up to 7p and your phone company’s access charge,  and if you are calling from outside the UK, then you may dial the True Utility contact number +44 124 269 8987. If you prefer to write, you can submit your requests online using the contact form or by email at the True Utility email address [email protected].   The customers are also given an option to contact by post at the below mentioned address with all the contact details so that the customer service members can quickly revert back

True Utility, c/o Outdoor365 Ltd, Formal House, 60 St. Georges Place, Cheltenham, GL50 3PN UK

  • You can also get in touch with the service advisors directly by asking the questions online via this link . If you are looking to contact the servicing department for the product, you are required to send the details via email at the True Utility email [email protected] .The journalists can get in touch with the press team for any media queries through email at the True Utility email address [email protected]

True Utility UK contact numbers

 Helpline UK Contact Numbers International Contact Numbers
Customer Service 0124 269 8987
*Local rate number*
+44 0124 269 8987
Advice and Support 0844 567 8365
*Up to 7p and your phone company’s access charge*
+44 124 269 8987
Information About Products 0120 276 8883
*Local rate number*
+44 120 276 8883
Trade Orders 0120 276 6333
*Local rate number*
+44 120 276 6333
Nebo Products Information 0120 275 5392 or
0120 275 5393
*Local rate numbers*
+44 120 275 5392 or

+44 120 275 5393

True Utility Trade

  • If you are interested in getting more information about the products, the True Utility customer service team is readily accessible via email at the True Utility email address [email protected] . Regarding the trade queries, the sales team can be contacted to get the best deals by sending the details via email at the True Utility email [email protected]  You can also contact over the phone at the True Utility  trade phone number 0120 276 8883 and the head office team can also be contacted by mail at the following True Utility address

Head Office, Unit 2 Branksome Business Park, Bourne Valley Road, Poole, BH12 1DW United Kingdom

  • Alternatively, for the trade orders, you can also call the True Utility phone number 0120 276 6333 and discuss your desired requirements. Regarding the online orders, the sales team is also approachable via the True Utility email address [email protected] and they will revert back as soon as possible.
  • In case, if you are looking to place corporate orders, or have some special requests, you can discuss the same with the True Utility customer service team at the True Utility contact number 0844 567 8365 (here) and they would be more than happy to assist. For making the bulk orders, you have also been offered various discounts and you can seek the best quotes by contacting the sales team by email via the True Utility email address [email protected]

True Utility Order

  • The order can be placed by telephone with the sales team at the True Utility contact number 0844 567 8365 (here). The phone opening hours are from Mon-Fri 9AM-5PM. Outside the opening hours, the orders can be easily placed using the website. If you wish to get the order delivered on a specific date, you need to inform the support team at the True Utility contact number 0844 567 8365 (here) and they would make the necessary arrangements. For all the online orders, if you would like to track the status of its delivery, then you may send the details through email via the True Utility email address [email protected] and the support team will revert back with the required information. You can also send the requests at the True Utility email [email protected] and the support team will send all the tracking information.
  • In order to make the payments for the orders, the customers have been given various options as explained below-

Debit or credit card Online– you can anytime use the debit or credit card and process the payments like the MasterCard, solo, visa, maestro etc via the secured payment gateways.

Via phone– the payments are accepted over the phone using the credit or debit card at the True Utility contact number 0844 567 8365 (here)

Via BACS- the payments can also be made directly into the company bank account.

True Utility Returns

  • If you are not satisfied with the purchase, you can make the return of the same within 60 days of the receipt in the unused and original condition. The package should also include the proof of purchase, reason for making the return and your all contact details and to be sent at the following address

True Brands Product Return, Outdoor 365, Formal House, 60 St Georges Place, Cheltenham, GL50 3PN United Kingdom

  • If you are making a return of the lighter, it should be rest assured that they do not contain gas and are fully empty. The return can also be made at the local post office without any charge by submitting the form via this link .

True Utility Catalogue

The True Utility catalogue can be easily downloaded using this link . To get all the information for the Nebo products or to place an order, you can call the sales team at the True Utility phone number 0120 275 5392 or 0120 275 5393. The requests can also be sent by email at the True Utility email address [email protected]

Contact True Utilities through social media- Facebook, Twitter & other apps

True Utility has the history of specializing in stainless steel gifts, gadgets and accessories in the United Kingdom. Each product is designed keeping in mind the problems which all may face every day like pocket tools, flashlights, pocket knives, lighters and various other multi tools. It has a team of well qualified and trained staff for any kind of advice and support you require and they are easily reachable over the telephone or through the online portals

True Utility Website
True Utility Online Registration
True Utility Online Login
True Utility Facebook
True Utility Twitter
True Utility Pinterest
True Utility YouTube
True Utility Blog

Leave a Reply

Your email address will not be published. Required fields are marked *