For TSB customer service you can call 0203 2841 575 local rate, or use our signposting service number: 0843 837 5452 call will cost you 7p/minute plus your phone company access charge, you can find more free and local rate numbers on this page. This number is part of our call connection service, you can Call This Number and Save it Under “TSB Number” on your phone, but remember- this is call connection service and is costing you the above charges.
TSB customers contact number is: 0345 975 8758 local rate number. TSB is a subsidiary of the Sabadell Group, TSB bank is a commercial bank in the United Kingdom, serving around 4.5million customers and over 580 branches across the country. The TSB customer service members are well experienced to provide all the services in the field of current accounts, mortgages, loans, credit cards or the insurance covers. The bank’ vision has always been to provide value to money to as many people as possible with the huge offers and excellent customer service
TSB contact numbers
|TSB Helpline||UK Number||International Number|
|Customer Services Phone Number||0345 975 8758||+44 203 284 1575|
|Customer Services Textphone Number||0345 835 3843||+44 1733 286 352|
|Internet Banking Number||0345 835 3844||44 203 284 1577|
|Internet Banking Textphone Number||03458 353 840||+44 1733 286 351|
|Lost or Stolen Cards Phone (free number)||0800 015 0030 free number||+ 44 2074 812 567|
|Lost or Stolen Card Textphone (free number)||0800 161 5176 free number||+44 800 161 5176|
|Sign Video Accessibility||0203 2880 771||+44 203 2880 771|
|Fraud Prevention (free number)||08000 968 669 free number||+44 1733 286359|
|To Set Up Any Instructions for the Security Reasons||0345 835 3847||+44 2032 841 578|
|To Check TSB Automated Call Authenticity||0345 835 7922||+44 1733 286355|
|Credit Card Enquiries||0345 835 3846||+44 203 284 1581|
|Credit Card Activation (free number)||0800 917 7965 free number||+44 203 284 1581|
|Mortgage Existing Customers||0345 835 3380||+44 1452 890 225|
|Mortgage New Customers (free number)||0800 056 1088 free number||+44 1452 890 225|
|Personal Loans New Customers||0345 835 3861||+44 1913 357 409|
|Personal Loans Existing Customers (free number)||0800 111 4166 free number||+44 1913 357 409|
|TSB Home Solutions Home Insurance Cover||0345 901 3147||+44 345 901 3147|
|TSB Pick and Protect Home Insurance||0345 030 8778||+44 345 030 8778|
|TSB Pick and Protect Claims Team||0345 030 8782||+44 345 030 8782|
|TSB Pick and Protect Complaints||0345 030 8815||+44 345 030 8815|
|TSB Home Emergency Insurance||0345 030 8787||+44 345 030 8787|
|Silver Account Members Travel Insurance||0345 835 3835||+44 2032 841 583|
|Gold Account Members Travel Insurance||0345 835 3834||+44 2032 841 584|
|Platinum Account Members Travel Insurance||0345 835 3833||+44 2032 841 585|
|Premier Account Members Travel Insurance||0345 975 8000||+44 2032 841 580|
|Phone Insurance||0345 030 8789||+44 345 030 8789|
|Media Team||020 7003 9369||+44 20 7003 9369|
|Head of Media Relations||020 7003 9281||+44 20 7003 9281|
|Business Customer Services||0345 835 3858||+ 44 203 284 1576|
|Business Customer Services Textphone||0345 8353 852||+44 1733 286 350|
|International Business Payments Queries||0345 835 7482||+44 345 835 7482|
|PPI Complaints (free number)||0800 151 0292 free number||+44 207 649 9015|
|Financial Ombudsman Services (free number)||0800 023 4567 free number or||+44 800 023 4567 or|
TSB contact timings
Current & saving bank account support
Credit card queries
|Monday to Sunday 7AM to 11PM|
|Internet Banking||Monday to Friday 7 AM-10 PM,
Saturday 8 AM-10 PM, and
Sunday 8 AM-6 PM
|Lost card queries
Credit card activation
|Fraud prevention support||Monday – Saturday: 7 AM – 10 PM and
Sunday: 9 AM – 6 PM
|Mortgage support||Monday – Friday 8.30 AM-7 PM, and
Saturday 9 AM- 2 PM
|Personal Loan support
Travel Insurance support
|Monday – Friday 8 AM-6 PM, and
Saturday 9 AM – 2 PM
|Home insurance support
Phone insurance support
|Monday -Friday 8 AM – 10 PM,
Saturday 8 AM – 6 PM,
Sunday 10 AM – 4 PM and
bank holidays 10 AM- 4 PM
Business card support
|Monday – Friday 7 AM- 8 PM and
Saturday 9 AM-2 PM
|Business international payments||Monday- Friday 8.30 AM – 5 PM|
TSB Bank Customer Service Address
If you prefer to mail, you can post your enquiries to the following TSB head office address along with mentioning the contact details so that the support team can call back as early as possible. TSB customer service address is:
TSB banking group plc, 20 Gresham Street, London, EC2V 7JE
TSB Contact Us
For all your general queries, you can get in touch with the TSB customer service team over the phone at the TSB customer services phone number 03459 758758 and if you are calling from abroad, you can dial the TSB phone number +44 (0) 203 284 1575. The phone lines are open 24 hours, and the team of advisors is accessible from 7AM to 11 PM, seven days a week. For the speech or hearing impaired customer, the textphone services are available. You can dial the TSB textphone number 0345 835 3843 and +44 (0) 1733 286 352 (from abroad)
TSB Details Amendments
If you need to make any changes in your personal contact details, you can call the TSB details amendments contact number 03459 758758 or +44 (0) 203 284 1575, when calling from abroad. You can also contact the TSB customer care team by presenting the TSB change of address form via this link to the TSB branch office or via mail at the following address
TSB Bank PLC PO Box 373 Leeds LS14 9GQ
TSB Internet Banking
- If you have any internet banking queries, you can contact the TSB customer care team over the phone at the TSB customer service phone number UK 0345 835 3844 and if calling from abroad, then the TSB phone number is +44 (0) 203 284 1577. The phone opening hours are from Monday to Friday 7 AM-10 PM, Saturday 8 AM-10 PM, and Sunday 8 AM-6 PM.
- For the textphone services, you can dial the TSB textphone number 03458 353 840 and +44 (0) 1733 286 351 (from outside the UK). If you are facing any issues while signing in the account, you can contact the team online by filling the form via this link . You can easily download the TSB phone banking app for the IOS and android devices via this link and manage your account from anywhere. In order to register for the internet banking online, you are required to submit the details in the TSB contact form via this page .
TSB Branch Locator
You can check for the contact details of the nearest TSB branches to your place by visiting the TSB branch locator page
TSB Lost or Stolen Card Queries
- If your TSB card has been lost or stolen, you need to immediately get in touch with the TSB support team at the TSB customer service number free 0800 015 0030 and if calling from outside the UK, then you can dial the TSB helpline number + 44 (0) 2074 812567. The phone lines are open for 24 hours, 7 days a week.
- For the impaired customer, the textphone services are available via the TSB lost or stolen card queries textphone number 0800 161 5176.
TSB Hearing Support Portal
- The hearing impaired customers are also given a TSB hearing support portal to use. You can dial 18001 before the telephone number you wish to contact and the operator will join the line to communicate the message.
- Alternatively, you can use the TSB sign video services via a sign language interpreter. You can access all the related information via this page and if you are facing any issues while connecting with the sign video, you can contact the TSB technical team via email at the TSB contact email [email protected] or over the phone at the TSB hearing support portal helpline 0203 2880 771
TSB Fraud Prevention Team
- If you are suspicious of any received email, you can forward the details to the TSB contact email [email protected] .
- If you prefer to call, you can dial the TSB fraud lines 03459 758758 or the TSB fraud prevention team textphone number 0345 835 3843. The phone lines are open from Monday – Saturday: 7 AM – 10 PM and Sunday: 9 AM – 6 PM.
- In the case, if you have received any kind of fake call, you need to contact the TSB fraud prevention team at the TSB free phone number 08000 968 669 and if calling from abroad, then dial the TSB phone number +44 (0)1733 286359.
- If you want to set up any instructions for the security reasons, then you can call the TSB telephone number 0345 835 3847 (or from abroad +44 203 2 841 578)
- TSB uses the fraud detection systems to hold your money safe. Some security checks are generally made at the time of transactions. If you receive any kind of automated call from us and would like to check that the call is not fraud, you can dial the TSB phone number 0345 835 7922, or +44 1733 286355 (if calling from abroad).
TSB Bank Contacts for Current and Saving Account
- If you have any enquiries for your TSB current account, or TSB saving account, you can call the TSB contact number UK 03459 758 758 and +44 (0) 203 284 1575 (from abroad) from Mon-Sun 7 AM to 11 PM.
- To use the textphone services, you can call the TSB textphone number 0345 835 3843 and +44 (0) 1733 286 352 (calling from abroad).
- You can easily apply online for the TSB current classic plus account by submitting the details in this page . If you wish to transfer your ISA (individual savings account) to TSB, you can easily do so online using the TSB isa transfer form via the TSB help to buy isa page .
TSB Credit Card Queries
For all your enquiries concerning the TSB credit cards, you can get in touch with the TSB customer support team at the TSB contact number 0345 835 3846 and +44 203 284 1581 when calling from outside the UK. The phone lines are open for 24 hours; however, the TSB advisors are accessible from 7 AM to 11 PM, seven days a week. You can also directly contact the TSB branch using the TSB branch locator page. You can easily make a comparison of the various available credit cards and choose as per your needs and apply for the same online via this TSB credit card queries page
TSB Credit Card Activation Enquiries
To activate your TSB card, you need to dial the TSB customer service number free 0800 917 7965 and if calling from outside the UK, then you can dial the TSB credit card activation enquiries phone number +44 203 284 1581 anytime as the phone lines are open for 24 hours.
TSB Contactless Queries
To use the TSB contactless service on your debit card, you just need to visit the nearest TSB branch using the TSB branch locator page and fulfilling the contactless eligibility. You can also use the TSB contactless cashback option if you have a classic plus account with a contactless debit card and are also registered for internet banking. The related information can be checked through the TSB contactless queries page
TSB Mortgage Queries
For all your questions or concerns regarding the mortgages, you can call the TSB customer care team at the TSB telephone number 0345 835 3380 and +44 (0) 1452 890 225 (from abroad). The phone opening hours are from Monday – Friday 8.30 AM-7 PM, and 9 AM- 2 PM Sat.
If you are looking for the TSB mortgage options, you can make the enquiry at the TSB mortgage queries phone number 0800 056 1088 and +44 (0) 1452 890 225 (when calling from abroad) from Monday – Friday 8 AM-8 PM, and Sat 9 AM – 2 PM. If you are not able to speak with any TSB mortgage advisor, you can request for a callback to be made by them by selecting your convenient time via this link . You can also book a meeting online with the TSB mortgage team by submitting the TSB mortgage appointment form via this link at your convenience. Alternatively, you can register your details online via this page and the TSB mortgage advisor will revert back to discuss further.
TSB Personal Loans
If you are looking for details on the TSB personal loans, you can speak to the TSB support team at the TSB phone number 0345 835 3861 from Monday – Friday 8 AM-6 PM, and Sat 9 AM – 2 PM.
If you already are a TSB customer and have any questions, then you can call the TSB free phone number 0800 111 4166 and if calling from abroad, then dial the TSB contact number +44 (0) 1913 357 409 from Mon-Sun 8 AM -10 PM. If you prefer to write, you can also mail in your queries at the following address
TSB Personal Loan Service Centre, P.O. Box 42, Peterlee, SR8 2YQ
You can use the TSB loan calculator to get an estimate about the borrowing and get the quotes easily online via this page
TSB Home Insurance Contacts
- If you have any questions for the TSB home solutions home insurance cover, you can call the TSB customer helpline 0345 901 3147 and the advisors will be more than happy to assist your further in the best possible way.
- If your queries are concerning the TSB pick and protect home insurance to make any changes or to renew the cover, then you can call the TSB sales team at the TSB home insurance contact phone number 0345 030 8778.
- When you need to make the claim on the cover, you can call the TSB claims team at 0345 030 8782. And if you have any complaints for the policy, you can call the TSB helpline 0345 030 8815.
- For the emergency situations, you can take the TSB home emergency insurance and check the desired information at the TSB phone number 0345 030 8787 from Monday -Friday 8 AM – 10 PM, Saturday 8 AM- 6 PM, Sunday 10 AM – 4 PM and on bank holidays 10 AM – 4 PM.
TSB Travel Insurance
- For all your travel insurance queries, you can contact the TSB insurance agents at the TSB phone number 03459 758758 and +44 (0) 20 3284 1575 (from abroad) from Monday to Friday 8 AM-6 PM, and 9 AM to 2 PM Sat. You have been given different contact details for different account membership like as follows:
- Silver Account members: you can enquire for your travel insurance covers at the TSB telephone number UK 0345 835 3835 or +44 (0) 2032 841 583 (from abroad)
- Gold Account members: you can enquire for your travel insurance covers at the TSB telephone number UK 0345 835 3834 or +44 (0) 2032 841 584 (from abroad)
- Platinum Account members: you can enquire for your travel insurance covers at the TSB telephone number UK 0345 835 3833 or +44 (0) 2032 841 585 (from abroad)
- Premier Account members: you can enquire for your travel insurance covers at the TSB telephone number UK 0345 975 8000 or +44 (0) 2032 841 580 (from abroad)
TSB Phone Insurance
If you have queries for the TSB mobile phone insurance, you can dial the TSB phone insurance contact number 0345 030 8789. The phone lines are open from Monday to Friday 8 AM- 10 PM, Saturday 8 AM – 6 PM, Sunday 10 AM – 4 PM and on bank holidays 10 AM – 4 PM. You can also check the quotes for the cover online via this link
TSB Media Relations Team
The journalists can make all their media related queries with the TSB media relations team at the TSB media relations team phone number 020 7003 9369 open for 24 hours or can contact by email at the TSB contact email [email protected] . The TSB head of media relations can also be contacted if required at the TSB contact number 020 7003 9281. The media relations team for the corporate sector can also be contacted using the details via this page .
TSB Accessibility Team
The customers with some special needs can contact the TSB accessibility team to use the banking services as per their convenience on the TSB phone number 03459 758758 or +44 203 284 1575 (when calling from abroad) anytime as the phone lines are open for 24 hours.
You can check for all the available work opportunities online and if you have any queries, you can send the request by email at TSB contact email [email protected]
TSB Business Banking
For any of your enquiries on the business services, you can call the TSB business team at the TSB business banking phone number 0345 835 3858 and if you are outside the UK, then you can dial the TSB phone number + 44 (0) 203 284 1576.
The phone lines are open from Monday – Friday 7 AM- 8 PM and Saturday 9 AM-2 PM. In order to use the textphone services, you can dial the TSB textphone number 0345 8353 852 or +44 (0) 1733 286 350 (from abroad)
TSB Business Cards Queries
You can apply for the TSB business credit or debit cards online via this TSB business card queries link and this debit card link respectively and if you wish to speak to the TSB relationship manager, you can call the TSB contact number 0345 835 3858 from Monday – Friday 7 AM- 8 PM and Saturday 9 AM-2 PM
TSB Business International Payments
If you have any questions for the international business payments, you can contact the TSB team at the TSB contact number 0345 835 7482 from Mon- Fri 8.30 AM – 5 PM
The bank always encourages the customers to register their feedback or suggestions to improvise their products or services. You can do so online by filling the TSB online feedback form via this TSB feedback link
TSB Customer Complaints
The bank has a trained and dedicated staff to handle the issues efficiently and to the best of customer satisfaction. If you have any complaints regarding the bank products or services, you can contact the TSB customer service team at the TSB contact number 0345 975 8758.
Alternatively, you can personally visit the TSB branch by using the TSB branch locator page. The complaints can also be registered online by submitting the TSB complaint form via this TSB customer complaints page and the TSB team will make all possible efforts to revert back as soon as possible. If you have any complaints concerning the Payment Protection Insurance (PPI) cover, you can call the TSB free phone number 0800 151 0292 from 8 AM to 6 PM, Monday to Friday and 9AM to 2PM Saturday or +44 (0)207 649 9015 if calling from outside the UK.
You can also post the complaint letter along with completing the TSB PPI questionnaire via this link at the following address
TSB, PPI Customer Services, BX1 1LT
For the PPI complaints under the black horse agreement, you are required to fill in the TSB PPI questionnaire form via this link and submit the same to the below mentioned address
Black Horse, PPI Complaints, St William House, Tresillian Terrace, Cardiff, CF10 5BH
If you are not happy with the response, or the complaint has not been solved within eight weeks, the issue can be escalated to the Financial Ombudsman Service. They can be contacted via mail at the address:
Financial Ombudsman Service, Exchange Tower, London, E14 9SR, or
If you wish to dispute any transaction on your debit or credit card, you need to submit the details online via this TSB disputes link and then you will be contacted by the TSB team to rectify the issue.
Contact TSB through social media-Facebook, Twitter & other apps
|TSB Official Website|
|TSB Online Registration|
|TSB Online Login|