Universal Credit Phone Numbers

Helpline UK Contact Numbers International Contact Numbers
Universal Credit Queries Or Claims 0800 328 9344 0800 328 9344
Universal Credit Welsh Customers For Claims +44 800 012 1888
Universal Credit Welsh Customers To Report Changes 0345 600 3018
*UK wide number*
+44 345 600 3018
Universal Credit Text phone Number 0345 600 0743
*UK wide number*
+44 345 600 0743
Social Security and Child Support Tribunal 0300 123 1142
*UK wide number*
+44 300 123 1142
Money Advice 0800 138 7777
*Free number*
+44 800 138 7777
Citizen? Advice 03444 111 444
*UK wide number*
+44 3444 111 444
National Debtline 0808 08084000
*Free number*
+44 808 08084000
The Money Charity 020 7062 8933
*UK geographic number*
+44 20 7062 8933

Universal Credit is a welfare benefit recently introduced in the United Kingdom replacing the six existing benefits including jobseeker’s allowance, income support, child tax credit, housing benefit etc. You can claim the Universal Credit if you are on a low income or out of work. Unlike other benefits like attendance allowance, child benefit, employment and support allowance, pension credit etc., the Universal Credit is paid every month into the bank, building society or credit union account. So, the Universal Credit provides the support to move into work or earn more. The Universal Credit Services support can be called at 0345 600 0723.

Universal Credit Helpline

  • For any of your queries, or to make a claim, you can call the Universal Credit contact number 0800 328 9344
  • For the customers speaking the welsh language, you can call the Universal Credit free phone number 0800 012 1888 to make the claims and if you wish to make any changes, you can dial the Universal Credit helpline phone number 0345 600 3018.
  • The phone lines are accessible from Monday to Friday, 8am to 6pm. For the speech or hearing impaired customers, the textphone services are available at the Universal Credit textphone number 0345 600 0743
  • You can also claim Universal Credit online by visiting the page https://www.gov.uk/apply-universal-credit

Universal Credit Claimant Commitment

You are required to accept a claimant commitment to receive the Universal Credit. If you don’t do whatever you have agreed upon in the commitment, you can lose some benefits. For more details, you can visit the Universal Credit claimant commitment page https://www.gov.uk/government/publications/universal-credit-an-introduction/an-introduction-to-universal-credit

Universal Credit Accessibility

If you require the details in different formats like braille, large print or audio CD, you can contact the Universal Credit team by dialing  the Universal Credit accessibility phone 0345 600 0723

Report Changes for Universal Credit

Universal Credit changes in your circumstances

If there has been any changes in your circumstances like you have found a job, changed you address or banking details, or you are ill to work etc, you need to call the Universal Credit helpline to report the same by calling the report changes for Universal Credit contact 0345 600 0723 and the textphone users can dial the Universal Credit contact 0345 600 0743 from Monday to Friday, 8am to 6pm

Universal Credit Calculator

You can make an estimate of how much Universal Credit you might get by using the benefits calculator via the Universal Credit calculator link . Alternatively, you can also call the Universal Credit helpline to get an estimate by dialing the Universal Credit phone number 0345 600 0723 or the Universal Credit text phone number 0345 600 0743

Some Organizations for Help and Support

You can seek some budgeting advice and support from few organizations as described below-

Universal Credit Decision Appeal

  • If you are not happy with the Universal Credit services, you can contact the Universal Credit decision appeal helpline at
    0345 600 0723.
  • If you are not satisfied with the decision given by the department, you can ask for a mandatory reconsideration of the decision. Then the case will be reviewed again and you will get a mandatory reconsideration notice explaining whether the decision has been changed or not.
  • If still you are not satisfied with the given solution, then within one month of receiving the notice, you can appeal to the Social Security and Child Support Tribunal. You need to fill in the required appeal form via the page https://www.gov.uk/social-security-child-support-tribunal/appeal-tribunal.
  • Only if you need any help while filling the forms, you can call the tribunal helpline at the phone number 0300 123 1142 from Monday – Friday 8:30am-5pm. Furthermore, the tribunal decision can also be raised to the Upper Tribunal Administrative Appeals Chamber

Contact through Social Media Accounts: Facebook, Twitter and Apps

7 thoughts on “Universal Credit Phone Numbers”

  1. was die my payment today not received have worked for 35 years and never been out of work until now , have managed to get work again but have received no benefit as of today no allowance for driving to interviews and had the degrading pleasure of going to the job center job club work coach doodle college, all this costs money which i now owe to friends family and over drawn in the bank , they need to sort this mess out , how can they go 4 , 5 , 6 weeks with mo money and i received no help getting a job and the first trip to job center was over 2 hours while my brother was in hospital.

  2. This crazy world we live
    £10 a litre of petrol ⛽️ because no ones walks in the uk
    If I was in power this would happened
    Watt do they think lazy Britain 🇬🇧?

  3. Why they fix sanctions on people who struggle with bills. Sanctions on the. Stupid things. To affect daily life. I’ve had three sanctions. Coach less helpful. Affords me. phone twelve times. A coach a joke. Mealy. Universal credit all figured out from when they receive it is fixed. Totally. And they know what they struggle with get watch ed why fix. Figured out then. Not far work trail in a job to see how do then take on full time. Not sanction work trail see how they pick up quick skills to take on this brilliant idea. Soment at the end of it.

  4. Payments of housing benefit paid,every 4 weeks but don’t revive payment till seven days after the fourth week also,these extra days in a month are not noted,leaving you in arrears off a full months rent.addressing this will enhance the roll out,uc staff need to Be support workers which would enhance the roll out with the knowledge of supporting people,within all backgrounds.talk soon iCloud people service dean.

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