Vodafone Customer Service Phone Numbers

For Vodafone customer service you can use 0333 304 0191 you can Call This Number and Save it Under “Vodafone Number” on your phone, but remember- this is call connection service and is costing you the above charges.


Helpline UK Contact Number International Number
Vodafone Customer care number and complaint service number UK 0333 304 0191 +44 333 304 0191
Contact Helpline number, and 3G contact number 0808 040 8408 free +44 808 040 8408
Vodafone pay as you go support number and general customer service number 0783 619 1919 +44 783 619 1919
Contact CEO number 0163 533 251 +44 163 533 251
Contact number to pay bill and helpline 01300 650 145 +44 1300 650 145
Overseas customer care number +61426 320 000
Contact for pay as you go service 0333 304 8048 +44 333 304 8048
Contact for lost phone number 0333 304 0191 +44 333 304 0191
Vodafone Insurance claim number UK 0333 304 3346 +44 333 304 3346
Vodafone insurance overseas number 0783 619 1191 +44 783 619 1191
4G business contact number and general business contact number UK 0808 0600 802 free +44 808 0600 802
Vodafone Business telephone number 0808 004 4495 free +44 808 004 4495

HQ Adress:1 Sheldon Square London:

Vodafone is a largest multinational company operating in UK. It was registered in England & is currently offering variety of services for both personal as well as business customers. Vodafone offerings include Vodafone Red, Vodafone Sure signal, Sim cards, dongles; Sim only, Pay as you go plans etc. You can visit the website of Vodafone at www.vodafone.co.uk for getting any kind of assistance.

Vodafone customer service phone numbers

For any assistance or resolving your queries, you can call at Vodafone UK contact 191. You can call on this Vodafone contact from your Vodafone mobile. However, for making a call from any other phone, you can contact Vodafone Customer care number 0044 333 304 0191.

vodaphone lines

If you are living abroad, you can call on Vodafone contact number from abroad 0044 783 619 1191. You can make a call during Vodafone contact hours i.e. between 8 am to 9 pm from Monday to Sunday.

Vodafone helpline numbers

In case you to join Vodafone for the first time; you can make a call at Vodafone contact Helpline number 0333 304 0191. The Vodafone service is available for 24 hours for reporting any lost or stolen phone and for resolving queries of Red plan customers.

For getting necessary support regarding Pay as you go service, you can contact at Vodafone pay as you go support number 0044 783 619 1919.

If you want to contact CEO of Vodafone UK, you can contact him by make a call at Vodafone contact CEO number 0044 163 533 251 or writing an email at Vodafone CEO email address

vodaphone helping

[email protected] or writing a mail at postal address:

Vodafone House,
The Connection,
Newbury, Berkshire,
RG14 2FN

Vodafone complaint service number

If you are not satisfied with the services of Vodafone, you can file a complaint using Vodafone complaint service. Vodafone contact live chat is the best option to get in touch with its customer provider as you will get immediate responses to your queries. The complaint can also be filed at Vodafone complaint number 191 from Vodafone mobile which is free for pay monthly service customer. However, you will be charged 25p per call, if you are pay as you go customer. If you are making call from any other number, call Vodafone contact from landline number 0044 333 304 0191.

You can also file a written complaint at Vodafone complaint address:

Customer Relations Manager
Vodafone Limited
The Connection
RG14 2FN

You will get an intimation of receipt of complaint & a call to ask for necessary details. The results of complaint shall be given within 5 working days. However, if it will take longer than 5 days you will be informed about status. If the issue is still not resolved, you have right to refer the case to Independent alternate dispute resolution service such as Ombudsman Service communications. They will not charge any money if complaint is within their remit. The Ombudsman service communication details are:

Ombudsman Services Communications
PO Box 730 

If you want to communicate over phone, you are required to call at 0044 330440 1614. Standard charges will apply for making a call. An email can also be sent at [email protected]

Vodafone bill payment service

vodaphone billYou can pay bill to Vodafone using different methods such as through direct debit method, credit card, online, using phone service, BPAY service or by post. You can choose any method as per your convenience. You are required to call at Vodafone contact number to pay bill 0044 1300 650 145 (from any other phone) & make the payment. However, if you are calling from Vodafone mobile, call on Vodafone contact number toll free 1511. If you are not a resident of UK, you can contact at Vodafone overseas customer care number +61426 320 000.

The payment can also be sent through mail at Vodafone customer billing address:

Vodafone Pty. Ltd.
GPO Box 2699
Sydney, NSW, 1158

Vodafone number Port service

If you want to switch from existing network to Vodafone, you are required to get PAC code from your existing service provider & call at Vodafone contact number for PAC code 0333 304 0191. You can also contact a Vodafone store for getting assistance on their Port service. You can visit the link http://www.vodafone.co.uk/find-a-store/ to find the nearest available store.

How to check your Vodafone balance

You can call on Vodafone check balance number UK 2345 from your Vodafone mobile which is free from any charge. If you want to check you balance through display screen of your phone, call at *#1345#, a message will be displayed reflecting the balance. Alternatively, you can also call at Vodafone contact for pay as you go service 0044 333 304 8048 using any other phone.

Vodafone service for lost phone

For reporting regarding lost or stolen device, you can call at Vodafone contact for lost phone number 0044 333 304 0191. If you are staying abroad, you can make a call at 0044 783 619 1191. The standard call charges will apply for calling at both the numbers. You should immediately report regarding your device when it is lost so that SIM can be blocked immediately to prevent any misuse. If your device is insured with Vodafone & you want to file a claim, you are required to make a call at Vodafone Insurance claim number UK 0044 333 304 3346 or if you are staying abroad call on Vodafone insurance overseas number 0044 783 619 1191. You need to call within 72 hours of its discovering that it is lost or stolen. However if device got damaged accidently, you can file a claim within 14 days of making discovery.

Vodafone phone upgrade service number

If you want to upgrade your device, you are required to make a call at Vodafone contact number for upgrade 0333 304 0191 & request for upgradation. He can also do this by logging in to his online account or by visiting a nearest Vodafone store. If your contract has finished & ready for renewal, your new plan will start from the day request has been made for upgradation. If you contract has not finished & upgradation request has been made by you, it will start after contract ended. If you are availing certain discounts, they will be cancelled after upgradation. You are required to apply for them again within 30 days. You can check your eligibility for upgradation by calling at 191 from your Vodafone mobile number. Alternatively you can log in to your online registered account or visit nearby store to check his eligibility.

Vodafone 3G contact number

vodaphone 3g

If you want to buy 3G connection of Vodafone, you are required to make a call at Vodafone 3G contact number 0808 040 8408. The call can be made between 8am to 8 pm from Monday to Sunday. This contact number can also be used to buy dongles used for internet connections.

Vodafone 4G contact number

For buying 4G data sim of Vodafone service, you are required to make a call at 191 from Vodafone mobile number or at Vodafone 4G contact number 0808 040 8408. You can call these numbers between 8 am to 9 pm from Monday to Sunday.
However, for business customers the contact numbers are different. The business men having employees up to 9 are required to call at Vodafone 4G business contact number 0808 0600 802 & if employees employed are more than 9 and up to 99, call at 0044 808 004 4495.

Vodafone voicemail service number

Voicemail service is used to respond to calls, when customer cannot do it. You are required to call at 1211 to activate this service & switch it on to working condition. You can switch it off by calling at 1210. If you want to shift calls directly to the voicemail service, you are required to call at 1212 & to cancel this service call at 1213.

Vodafone Business contact numbers

Vodafone BusinessVodafone also offers you various services for your business & help greatly in reaching your business at higher level. If number of employees working in your company ranges from 1 to 9, you are required to make a call of Vodafone business contact number UK 0044 808 0600 802. If number of employees are more than 9 but less than 150, you are required to make a call at Vodafone Business telephone number UK 0044 808 004 4495. The calls made on these contact numbers are free of cost & no charges applied. You can also contact Vodafone by writing an email at Vodafone business email address [email protected]

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39 thoughts on “Vodafone Customer Service Phone Numbers”

      1. I have purchased a second hand iphone 5s I have put a pay as you go vodafone. Sim.in which. I have topped up twice. And filled in a unlock form and it keeps replying imei number doesn’t match my sim details coulg you please help

        1. Hey As far as i know, you will need to go to one of the local Vodafone stores for them to do this
          Here is some more helpful information that, i hope, will help you:
          Vodafone store locator: http://www.vodafone.co.uk/find-a-store/index.htm
          Sim swap for Vodafone pay as you go customers: https://support.vodafone.co.uk/Setting-up-and-using-your-device/Help-with-your-SIM/38915574/How-do-I-transfer-my-Vodafone-number-to-a-new-SIM.htm

          1. hi sir , my self Baniram vaid, I am sorry to say that I had a Vodafone cont.. phone in, I finished my contact with paid all
            require payment in 2014, but my account is still showing default , sir please remove my default account ,
            its effecting my credit report , and also I need to have a new contact fine from voda fone, how to?
            thanking you

  1. i have been with Vodafone for many years and this is the second time I have had problems with Vodafone service. They think it’s ok to make adjustments to my account. I spent all afternoon on Saturday on the phone with Vodafone costumer care team on which I got no where, they inform me to phone one com on Monday which left me without a phone. I phone one com today to find out that yous had changed adjustments to my account. I was then put through to yourself to which I was told that I would be called back in 30 min to which I am still waiting over a hour later no phone. I am not a happy customer and will be taken this further

    1. Thanks for your input, thats alot of complaints you have on Vodafone, and im sure their customer service team will be happy to help you Go over the different Vodafone contact numbers, and talk to them directly.

  2. Please and please and please help me before i get depressed with this type of services i am currently getting.


    Hello and how are you today.

    The situation in getting critical and i have no phone to use. The sim is blocked and i need a “PUK” code. When i rang 191 yesterday, i was told i wouldnt get the PUK untill the phone is properly setup which could take another 7days and i am paying for services that i will not be using for the next 7days?

    I will really need your sincere and urgent help here please, fortunately i have forwarded all calls to my other phone.



    1. Hey,
      I think you should give Vodafone a call and ask for explanations, and if that wont work, go to this page and click the “Other ways” >> ODR

  3. What’s the point of having so many contact numbers, if the customer service you receive when calling them is so poor?

  4. Hello
    I did contract before more than 7 months,
    They said to me your phone will be unlocked after only one month
    Until now my phone is locked
    I went to Vodafone harrods more than 5 times
    Everyone gived me different answered
    The last time after the email with reference number before 10 days ago before I goes to my country they said to me maximum 7 days then you will received an email to open the lock
    But as same as before no email no anything
    I don’t know why this terrible service???
    They send to me this email from my other email
    “” Hi Sultan —–,
    Here is an update on your request to unlock your phone so you can use it on a different network.

    We are getting the code for you

    We did not have the code on our database so we have asked your phone manufacturer for it.

    Reference Number: ————–

    How long does it take?

    It can take up to 10 working days for us to get the code from them. As soon as we do, we will email it to you – along with instructions on what to do next.

    Thanks “” is 21 May!!!

    Can I know why until now!! I’m unhappy with this service and when I come back to London I will make a big problem for this company!!!!

    Make anythin as soon as possible to open my triable unlocked phone

    I’ll wait the answer


    1. This is indeed bad luck. I think in this kind of cases, the best thing is just to call the complaints number and talk to them asap. Can you please share with us your phone model?

  5. To whom it may concern I have been with Vodafone for 8 week and had nothing but issues with it the main one being no use of my Internet but when I contact vodafone they just say we will notify you when it’s done yet I’m still having issues the other issue being the overcharge of bills and the bad credit score we now have because of those idiot agent you employ how can you sleep at night scamming peiple out of there hard earned money its discraceful, now I want my Internet sorted by the time I finish work at 6 o’clock today I’m done playing games with this company who didnt helped me right and considering I won’t get an email back.

    1. Hey Nicky,
      Did you try complaining? this is the online form.
      Hope i helped you, trying to do my best for you.
      Try through Vodfone comunity They might contact you themselves and sort this out for you. Good luck Nicky.

  6. Sent my phone for repair under warranty on the 9th of July att unfortunately could not be repaired and was upgraded on both phones I have on my account
    A week later STILL not connected to the network due to sim problems on either phone at Vodafone end , I’ve called almost every day and been told it will be sorted in …2 hours ,12 hours and 48 hours ,
    What’s the story with Vodafone ? And why can’t I speak to someone from customer services in the UK ?
    Ps it’s now the 24th. Thanks for the service

      1. Yes we visited the local store Tuesday of last week and nothing sorted , this morning …..still no network Grrr phones are getting returned and I’m switching networks absolutely hard service

  7. Well I’m not happy that I am the account holder but because I have two phone numbers on my account they ring the other up which is my partners… and without my permission or say so went and upgraded things on my account now I know as the only account holder on this account this should not have been done without my permission. I’ve tried to resolve all of this and had the phone put down on me twice by two separate people at Vodafone and also in middle of explaining to other people at Vodafone without letting me know and without letting me finish what I have to say to transfer me to someone else ….. I am very Un happy I have been with Vodafone nearly 10 years.

  8. Please please help me, I have now spent countless hours sorting this out for the sake of an agent not doing their job and an obvious training issue across all agents.
    Here is a copy if the complaint message
    On the June I called to pay my bill, however, when I viewed my bill on line I noticed I had been charged twice for a data bundle. I spoke to an advisor (a lady) who appologised and said it was an error and she would apply a credit and this would show on my next bill as my bill was showing as she agreed to taked payment off my card. I gave her my card details and she said thank you that has all gone through for you, the credit will be applied to your Text bill. And off she went.

    On the July I received a text message saying my bill had not been paid I called to say this had been paid I waited 20 minutes i spoke to an agent explained everything then was cut off. I called straight back and was on the phone for over 40 minutes to a gentleman who assured me he would get the call listened to and come back to me within 24/48 hours. The following week nothing had come through and I received a text to say I was being cut off at 4AM!!! which woke me up I went on line and had the following conversation General Info

    In July I called the call centre to complain again and was told yet again some one would listen to the call I was offered compensation which I refused to accept as this had now become not only annoying but harassment, I was again assured some one would call me back in 3/5 working days I spent another 38 minutes of my time on this call..In the mean time I had paid bill leaving the in question still outstanding. on the July I had still heard nothing…

  9. i have emailed the CEO of the company in a last ditch attempt to sort my account out. Not heard anything. PLEASE can someone help me sort my account out!!!!!!!!!!!!!!!!! My issues have been going on since March 2015. I am with Amy above. people just pass you from pillar to post. I just want to speak to one person wo can sort my issues out

  10. hello sir,
    my mobile mene 4 year i don’t like this vodafone care executive; vodafone services so today after so today after i will not used any vodafone services

  11. Vodafone take ANOTHER £from my account (2nd time) we are in Spain, took 30 yes 30 calls before getting to speak to someone . Been told I’ll get a manager? call back today, (didn’t happen last time, so not holding my breath. Been with this company for many years and can say the service!! Is getting worse. Should you get through to South Africa with problems I’d advise you to just hang up.

  12. FAX. 2.3.17 FROM UK.URGENT URGENT. But read note at foot of text. Here is the message-Because the Telephone account on Voda 351 account lapsed we lost the default tel number. We then found that a Email account that we have cannot be accessed any other way other than by retrieving and then using the lost tel number.We have tried for over a year to open the Email Account but there’s no known way other than the aforementioned way. The data in the locked email account is small part of other UK national, even world important evidence not routine data and vital for life support within certain political.medical and other contexts.The data is part of 1000 pages of sworn evidence. We now know that the late number has not been re employed so please can you help us re instate it. We only need the number for a period long enough to download a verification code from Email Account vendor.This period could range from a few minutes to a few days depending on the operation tactics of the said vendor. should you want proof of the urgency we are quite prepared to disclose a paragraph or two of our typical activity. Bu, be prepared for a shock in that respect.Our activities have begun to embrace aspects of Australia which is where we think Voda HHq is.

  13. We have been trying to have my phone unlocked so that we can migrate to another provider. We filled out the required forms online. I spoke to a service provider and gave him all the details requested more than a week ago. I have had no confirmation of ANYTHING. The vodafone number is now not recognised by the Vodafone website, telephone help lines or the Vodaphone shop. The person who I spoke to seven days ago who I gave all the details to via email is now not responding to emails I send,

    We are now being charged by the new provider for an account that we cannot use because Voda have not unlocked the phone.

  14. I really want to speak to an executive of Vodafone but people are not giving any service to me. I have Been calling on the phone . This service is given i will ensure that I get my connection.

  15. i have got a new vodafone smartfirst 7 but there is no users guide or manual in box,i am trying to ring your customer service but that was favourable reply, now i am going to vodafone kingstone office to get help if cant get i will contact again.

  16. How do i send a picture message through my phone multimedia message , because i did send as a message four times but took my credits but no message report saying it has been received ? Please can you help me i have samsung galaxy .

  17. Hello,

    I bought a Vodafone Smart V8 cool phone from Vodafone shop in June 2017 and was working. However, the mobile phone just went dead and wouldn’t work. Can anything be done to get it working as I was told the phone has two year guarantee on it from the day I bought it.


  18. I have all ready double unlimited recharge but my number’s come sms your data expired 24th December why
    Can you help me to define

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