WHSmith UK Phone Numbers: Customer Service, Press Office, Investors, Recruitment and Close Account

Any of your questions about the products, or about the orders, can be forwarded to the WHSmith customer service team over the phone at the WHSmith contact number UK 0333 600 5000. The WHSmith UK opening times are from Mon- Fri 9AM- 5PM. You can also send the requests by email via the WHSmith contact email [email protected] or [email protected]

whsmith contact number

WHSmith Contact Numbers

Helpline UK Contact Numbers International Contact Numbers
Customer Services 0333 600 5000 +44 333 600 5000
Press Office Contact 0207 406 6350 +44 207 406 6350
Investor Relation Contact 0207 494 1800 +44 207 494 1800
Recruitment Team 0179 356 3151 +44 179 356 3151


Corporate Responsibility Contact 0179 361 6161 +44 179 361 6161
Fax Number To Send Credit Account Application 0179 356 3381 +44 179 356 3381
Achievement Reward Questions -Contact Number 0179 356 2370 +44 179 356 2370
Achievement Reward- Fax Number 0179 356 2492 +44 179 356 2492
Contact To Close Account Disconnected Disconnected
Registrar- Computershare- Contact Number


0371 495 0100 or

0370 702 0005 (textphone)

+44 371 495 0100 or

+44 370 702 0005 (textphone)

Information From Computershare For Internet

And Telephone Dealing Services

0370 703 0084 +44 370 703 0084
Kobo Contact Number 0808 178 0268 +44 808 178 0268
Funky Pigeon Contact 0333 600 5100 +44 333 600 5100
Lawpack Contact 0207 394 4040 +44 207 394 4040
Citizens Advice Consumer Service 0345 404 0506 +44 345 404 0506


WHSmith opening hours

Customer Support

Complaint support

Mon- Fri 9AM- 5PM

WHSmith Travel Head Office Address

For any correspondence for the travel retail services, you can forward the same to the following WHSmith travel head office address-

Victoria House 4th Floor, 37-63 Southampton Row, Bloomsbury Square, London WC1B 4DA United Kingdom

WHSmith Head Office Swindon Address

The written communications for the WHSmith high street or any other can also be forwarded to the below mentioned WHSmith head office Swindon address

Greenbridge Road, Swindon, SN3 3LD United Kingdom

WHSmith Stores UK

The customers can quickly check the contact details and the opening times of the various WHSmith stores across the UK through this page. If you want to search for the contact details of the international stores, then you may visit this page

WHSmith Order Tracking

The status of your placed order can easily be traced online by signing in your account via this page under the ‘my orders’ tab. If after 10 working days also, the order has not arrived, you can send the details via the WHSmith email address [email protected] mentioning your order number.

WHSmith Franchise UK

If you are interested in opening a WHSmith franchise, you can contact the WHSmith wholesale team to discuss all the business opportunities and to make a visit to your store. The team can be called at the WHSmith phone number UK 0333 600 5000 or the requests can be sent online via this email form

WHSmith Careers

All the work opportunities can be searched for and applied online via this page. You can also check for more details via the WHSmith Twitter and LinkedIn accounts. If you have any issues while accessing the website, or any questions to ask, you can contact the WHSmith recruitment team by email via the WHSmith contact email [email protected] or can call them at the WHSmith head office number UK 0179 356 3151


WHSmith Head Office Number UK

If there are any questions about the WHSmith corporate responsibilities, you can call the WHSmith head office number UK 0179 361 6161 and the support staff will be happy to assist further. You can also call them if you have questions for any of the two core business units- WHSmith travel and WHSmith high street.

WHSmith Press Office Contact

The WHSmith press office team can be contacted for all the media-related questions or requests either by calling the WHSmith press office contact 0207 406 6350 or via the email [email protected] and the team will be happy to assist further.

WHSmith Press Office Contact

WHSmith Investor Relations Contact

Only the investors, who have any general questions, about dividends or require any financial information can call the WHSmith investor relations team at the WHSmith investor relations contact number 0207 494 1800. If you prefer to write, you can send the requests via the WHSmith investor relations email [email protected] . For all questions relating to the shareholding, or any changes to be made in the given details, you need to contact the WHSmith registrar, Computershare. They can be contacted at the telephone number 0371 495 0100 or at the following address

Computershare Investor Services PLC, the Pavilions, Bridgwater Road, Bristol, BS99 6ZZ, United Kingdom

The team can also be contacted online via the investor center web page. The shareholders with the disability can contact via the textphone services at the phone number 0370 702 0005. You can also have information on the internet and telephone share dealing services for shareholders by calling their phone number 0370 703 0084

 WHSmith Gift Pack Registration

After 24 hours of buying the pack, you can register the same online so that you can receive your subscription or activate your voucher. The gift packs like magazines, royal mail stamps, and collectibles, Superbreak, days out etc are being registered through this page. For various other packs, you can check the registration tool by visiting this page

WHSmith Gift Card Balance

The WHSmith gift card is valid for two years from the date of its purchase and if you have a card with zero balance, then it will expire after 30 days. They can easily be bought online through this page. If you want to check the balance on your gift card, then you can do so online via this page using the 19 digit code on the card. If you have any questions about the card, you can dial the WHSmith contact number UK 0333 600 5000

WHSmith Achievement Reward Vouchers

If you have any questions regarding the WHSmith achievement reward orders, or any information required, then you can call the WHSmith achievement reward contact number 0179 356 2370 or send the requests via the WHSmith achievement reward fax number 0179 356 2492. The requests can also be forwarded via the WHSmith achievement reward contact email [email protected] or by post at the following address

WHSmith Promotions Ltd, Greenbridge Road, Swindon, SN33LD

WHSmith Affiliate Program

In order to be part of the WHSmith affiliate program, you are required to submit the affiliate window application form via their affiliate program and if you have any questions, you can contact the support team via the email address [email protected]

WHSmith Payment Methods

The users have been given various options to pay for their online orders. Like, you can use credit or debit cards (visa, mastercard, American express, JCB, delta etc), WHSmith gift cards, via PayPal, WHSmith eVouchers, or even set up a credit account. In order to set up a credit account, you are required to fill in the credit account application form via this page and to be sent either by the WHSmith email [email protected] , via the WHSmith fax number UK 0179 356 3381 or by post at the below mentioned WHSmith address

Website Credit Accounts, WHSmith.co.uk, Greenbridge Road, Swindon, SN3 3LD

WHSmith EBooks

In association with Kobo, the users can easily browse, buy and read WHSmith eBooks. The EBooks are bought online under the tab “Buy from Kobo”. You can download Kobo eBooks apps on your smartphone or tablets through this page. If you have any questions or facing any issues while using the Kobo website, you can contact their customer care via the contact form. You can even call them at the free phone number 0808 178 0268 here anytime on all days of the week.

WHSmith Returns Contact

If you have made a purchase from the store and not happy with the same; then you can return it within 30 days of purchase to any WHSmith store. The return cannot be made to the WHSmith concessions and stores in airports, railway stations and outside the United Kingdom. The order cancellation has to be made online by signing in the account via this page. The return can also be made by post at the address mentioned on the delivery note. If the product is over 1m long, then you need to contact the customer services at the WHSmith contact number UK 0333 600 5000 or via the WHSmith contact email [email protected] to make arrangement for its collection. There are some items which cannot be returned like magazines etc, the list of which you may check via this page

In case, if you have purchased from another website like funky pigeon, lawpack etc, then you are required to contact them directly for the returns procedure. Funky pigeon can be contacted at the phone number 0333 600 5100 or via the email [email protected] . Lawpack is accessible at the number 0207 394 4040 or via the page. Kobo can be contacted via this contact form.

WHSmith Account Closure

If you want to close your account, then you are required to contact the WHSmith customer care team either via the WHSmith contact number UK (dial option 1) here or via the WHSmith contact email [email protected] and the team will then initiate the process.

WHSmith Complaints

For any issues regarding the WHSmith products or services, the WHSmith customer services are always accessible at the WHSmith contact number UK 0333 600 5000 from Mon- Fri 9AM- 5PM or via the WHSmith contact email [email protected] and the team would take all possible steps to rectify the issue at the earliest.

If you are not satisfied with the given final decision, you can refer the issue to the alternative online resolution platform via this page. You can also seek independent advice and support from the Citizens advice Consumer Service on the telephone 0345 404 0506

Contact WHSmith through social media-Facebook, Twitter, and other apps

WHSmith is one the leading and oldest retailers in the United Kingdom and globally as well. The company specializes in stationery, new and magazines, books, toys and games, photo albums, computing and electrical accessories, cupboards, desks and tables and the list goes on. It offers the various UK as well as international brands, including Funky Pigeon, Gadget Shop, and Zoodle. There are more than 600 WHSmith stores on the high street and over 600 stores at airports, train stations, and hospitals. On an average, the company sells 1.1 million magazines every week. The products can easily be bought online using the website. It has a team of trained and knowledgeable staff to cater to the best of customer satisfaction with their politeness and excellent customer service.

WHSmith Website
WHSmith Online Login
WHSmith Online Registration
WHSmith Facebook
WHSmith Twitter
WHSmith YouTube
WHSmith Google Plus Page
WHSmith Instagram
WHSmith Pinterest Page
WHSmith Blog
WHSmith LinkedIn

2 thoughts on “WHSmith UK Phone Numbers: Customer Service, Press Office, Investors, Recruitment and Close Account”

  1. A comment re. stellar service from female salesperson in your Amersham store. Didn’t get her name but she was serving at 09.30 this morning.
    I am lame, a fact she immediately noticed. Asked for printer paper. She offered to bring it to the front of the store for me. Explained the different weights, features, etc. Brought some storage boxes. Couldn’t have been more helpful. Bagged everything. Cheerful, good-natured. She made my day.
    Train her; promote her!!!

  2. I am sorry to say that the “service” I have just received from a member of their staff at WH Smith based at The Christie hospital in Manchester has left me appalled. The member of staff was ignorant, unhelpful and rude to myself and another customer. When I asked to pay for my items at the till instead of using the self service till, the item was snatched out of my hand and the assistant was extremely rude. I asked her for her name which she refused to give me. My partner then overheard her and another member of staff laughing and joking about complaints made about staff and how they joked about it on social media.
    I found this behaviour very upsetting. Coming to the Christie hospital is an anxious time for everyone. Is it too much to ask to be served by a person rather than a machine in a pleasant and helpful way.?

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