Any of the questions about the insurance cover, about the quotes, renewal plan or to add optional extras to the policy or any other can be discussed with the Wise Driving insurance customer services team in various ways. The Wise Driving existing customers can call them at the Wise Driving customer service number 0173 330 8358 here. The Wise Driving customer service opening times are from Mon- Fri 8AM- 8PM, Sat 9AM- 5PM and 10AM- 4PM on Sun and bank holidays. The customers can sign in to the Wise Driving online account via the page and send any of their requests or make any changes in their details or access the policy wording. You can also contact the team through the Wise Driving Facebook messenger from Mon- Fri 9AM- 5PM and the reply will be sent as soon as possible. The message can be sent via the page. The team members are also accessible through the IOS and Android mobile applications. There is a number of questions listed with their answers related to various categories such as insurance details, registration, about the Wise Driving apps etc for your reference, which you may access by visiting the Wise Driving help page.
Wise Driving Contact Numbers
Wise Driving Contact Address
Any of the requests or documents can be sent by mail at the below mentioned Wise Driving contact address, enclosing all your details clearly so that the Wise Driving customer service members can revert back as soon as possible
Customer Service Team, WiseDriving, iGO4 House, Staniland Way, Peterborough, PE4 6JT
Wise Driving Sales Contact
To get the quotes or any information to buy the policy, the users can get in touch with the Wise Driving sales team at the Wise Driving contact number 0173 330 8357. The Wise Driving contact hours are from Mon- Fri 8AM- 8PM, Sat 9AM- 5PM and 10AM- 4PM on Sun and bank holidays.
Wise Driving Quotes
You can easily get the quotes for the cover online by submitting the details via the page. If you have previously completed or partially completed a quote, then you can also retrieve the quote using the web reference number via the page.
Wise Driving Renewals Contact
To get the policy renewed or if you are seeking related information, the Wise Driving renewals team will be happy to assist you. They can be contacted at the Wise Driving phone number 0173 330 8325 here. The Wise Driving contact opening hours are from Mon- Fri 8AM- 8PM, Sat 9AM- 5PM and 10AM- 4PM on Sun and bank holidays. The renewal reminder is generally sent 2 weeks before the renewal date.
Wise Driving Optional Extras Contact
The customers are being offered the three Wise Driving optional extras which can be added to the policy namely, RAC breakdown cover, Key cover, and Motor legal protection. These can be added by calling the Wise Driving customer services at the Wise Driving customer services phone number 0173 330 8358 here.
The RAC breakdown covers are offered at different levels as stated below and you can check their details via the page.
- Roadside assistance
- Roadside assistance and UK national vehicle recovery
- Roadside assistance and UK national vehicle recovery even at your home
- Roadside assistance and UK national vehicle recovery and cover for onward travel options
- Roadside assistance and UK national vehicle recovery and cover for onward travel options as well as European roadside assistance
- The Premier KeyBack cover: covers for replacement keys and locksmith charges
- The Motor Legal Protection: covers the legal expenses with the legal helpline for advice
Wise Driving No Claims Bonus Proof
If you are a new customer, the proof of Wise Driving no claims bonus can be sent in any of the three ways. You can send the desired documents by email via the Wise Driving contact email [email protected] or online by signing in to the account via the page or by post at the address: Customer Service Team, WiseDriving, iGO4 House, Staniland Way, Peterborough, PE4 6JT. If there is any technical issue and you are not able to send the documents, then you may call the Wise Driving customer support advisors at the Wise Driving contact number customer service 0173 330 8358 here and they would further look into the matter. The Wise Driving contact opening times are from Mon- Fri 8AM- 8PM, Sat 9AM- 5PM and 10AM- 4PM on Sun and bank holidays.
Wise Driving Payment Options
The payments are accepted by most major credit and debit cards. You can also choose to pay your premium by instalments via a finance arrangement as explained below.
Wise Driving Direct Debit Contact
The Wise Driving direct debit arrangement is set up with finance provider, Close Brothers Premium Finance. If you have any related questions, you can call them at their telephone number 0333 321 8566 here anytime as the phone lines are open for 24 hours a day, seven days a week or can visit their web page. In order to sign in to the close brothers’ premium finance online portal, you may access the web page.
In order to access the direct debit agreement, the customers may visit the page. In case, if you wish to make a missed Direct Debit payment, and the policy started or was renewed on or after 15th December 2016, then you may call the Close Brothers Premium Finance helpline 0333 321 8566 here. If the policy started or was renewed before 15th December 2016, then you may call their phone number 0844 736 9836 *Call will cost you up to 7 p per minute plus your phone company acsses charge* here from Mon- Fri 8AM- 6PM (excluding bank holidays).
Wise Driving Finance Issues
If you wish to discuss regarding your debt amount, you can get in touch with the Wise Driving credit control department at the Wise Driving helpline 0203 437 0332 here. The Wise Driving contact hours are from 8AM- 8PM every day.
Wise Driving Black Box Installation
Once the Wise Driving policy has been purchased, the customer will be informed if you have a pro-install policy (meaning an engineer will fit your box) or a self-install policy (meaning you fit the box yourself). The steps to install the box can be checked via this page. In other cases, the engineer will contact for the installation. If you have any questions regarding the appointment, you can directly call your installation company or else can call RS Fleet on the telephone 0121 332 1226 or Diareyes on their helpline 0176 768 4687 here. These are the approved engineers for installing the box. The phone lines are open from Mon- Thurs 8AM- 8PM, Fri- Sat 8AM- 6PM and Sun 9AM- 5PM. The box has to be installed within 14 days of buying the policy. For more information about installation, you may visit this page.
Wise Driving Claims Contact
In order to make the claims on the cover, the Wise Driving claims team should immediately be called after the accident at the Wise Driving claims contact number free 0800 008 6709 anytime as they are available for 24 hours a day
To claim under the Wise Driving motor legal protection cover, the customers can contact Coplus team at their telephone 0333 241 9566 here or via their email address [email protected] or by mail at the address: Coplus, Floor 2, Norfolk Tower, 48-52 Surrey Street, Norwich, NR1 3PA. The claims helpline is open for 24 hours all days. For any advice, you can also call their legal helpline 0333 241 3381
Wise Driving Breakdown Number
If you have purchased RAC breakdown cover to your policy, you can call the Wise Driving breakdown number 0330 159 0251 here for the rescue. The details for the breakdown cover can be checked by visiting the page. If the breakdown has happened abroad and the cover includes Europe, then you may refer to the helpline numbers as mentioned via the page.
In regard to the breakdown outside the UK, the customers can contact the European Service for any questions either at the telephone number 0870 549 3320 here or send the requests via the email[email protected] . All the information for the European cover can be downloaded via this page.
Wise Driving Breakdown Cover Cancellation
Wise Driving Theft Tracking Helpline
The Wise Driving existing customers can take the help of theft recovery teams to track the status in case of car being stolen by calling the Wise Driving contact number 0239 224 2385 here if the policy was purchased on or before 28th June 2016 and since then no changes in the vehicle has been made and the new customers can call the Wise Driving 24 hour contact number 0333 014 3457 here. If the policy was bought on or after 29th June 2016 or made a change of vehicle on your policy, then you may call the Wise Driving theft tracking helpline 0333 202 0001. The theft tracking is only accessible with the ‘black box’ policies.
Wise Driving UK Careers Contact
If you are interested in being a part of the Wise Driving UK team, you can check for all the details for the work opportunities via the page. For any questions, you may call the recruiting staff at the Peterborough phone number 0173 330 8837 or at the Colchester contact 0120 658 5487 here or via the email address [email protected]
Wise Driving Data Protection Contact
If you wish to know the information which the Wise Driving team holds for you or would like to make any changes, you can send the requests to Wise Driving data protection officer either via the Wise Driving contact email [email protected] or by mail at the Wise Driving address: iGO4, iGO4 House, Staniland Way, Peterborough, PE4 6JT.
Wise Driving Customer Complaints
For any of the complaints regarding the cover plans or services, the customers can get in touch with the Wise Driving customer service department by phone, email or mail and the team members will make sure to reply back as soon as possible. You can call them at the Wise Driving insurance phone number 0173 330 8358 here or via the Wise Driving customer service email [email protected] or contact by mail at the following address
Complaints, iGO4, iGO4 House, Staniland Way, Peterborough, PE4 6JT
For any issues in regard to the Wise Driving breakdown services, the details can be forwarded to the RAC Motoring Services via the email address [email protected]or by mail at their following contact address. You can also speak to the advisors at the phone number 0330 159 0337 (in UK) here or 00 44 161 332 1040 (from abroad) or send the details by fax via their fax number 0192 274 6528 here
Breakdown Customer Care, RAC Motoring Services, RAC House, PO Box 200, Walsall, WS5 4QZ
The complaints in regard to the sale of policy terms can be sent either via the email [email protected] or by mail at the address: Customer Services Manager, iGO4 Limited, iGO4 House, Staniland Way, Peterborough, PE4 6JT and the needful will be hence done.
For the complaints concerning the Wise Driving motor legal protection cover claims or Wise Driving premier keyback cover claims, you may contact Coplus team at the address: Quality Assurance Manager, Coplus, Floor 2, Norfolk Tower, 48-52 Surrey Street, Norwich, NR1 3PA
If, in case, you are not happy with any of the given responses, the issue can be forwarded to the Financial Ombudsman Service (FOS). The FOS team can be contacted at their helpline 0300 123 9123 here or free phone number 0800 023 4567 here or via the email [email protected] or at their address: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR
The customers are also covered by the Financial Services Compensation Scheme (FSCS). In order to have the information for the scheme, you can send the requests at their address: Financial Services Compensation Scheme, 10th Floor, Beaufort House, 15 St Botolph Street, London EC3A 7QU or at their free phone number 0800 678 1100 here or contact via the web page. The online transaction disputes can also be referred to EU Online Dispute Resolution Platform via the web page.
If you are not happy with the given decision of the Wise Driving data protection officer, then you may raise the complaint to the Information Commissioner’s Office (ICO) via the page
Contact Wise Driving through Facebook and Twitter account and the mobile apps
WiseDriving is a trading name of iGO4 Limited( offering a range of personal insurance products from a network of leading insurers such as Covea, Highway, Inspire Underwriting, Sabre, Southern Rock Insurance and many more). The Wise Driving policies are based on how you drive your vehicle. Wise Driving also offers a range of optional extra insurance like the Breakdown cover – provided by RAC and Motor Legal Protection, Premier KeyBack Cover – both provided by Coplus. The Wise Driving customer support department can easily be contacted on all days of the week for any help and advice through telephone, mail, online contact, social portals or via the IOS and Android mobile applications.
- Wise Driving Website
- Wise Driving Online Login Page
- Wise Driving Online Registration Page
- Wise Driving Facebook
- Wise Driving Twitter Page
- Wise Driving Instagram
- Wise Driving Blog Page
- Wise Driving IOS App
- Wise Driving Android App
- Wise Driving Policy Booklet
- Wise Driving Fees Page
- Wise Driving Customer Reviews Page